TV has become an integral part of the lives of almost all people who love movies, follow the news and adore sports games. But if you are interested in watching the NTV television program package, you must register, otherwise you will not be able to see anything. It is the registration issue that frustrates many users who do not understand exactly how it is done.
But it’s easy to understand, just read the instructions and follow them. Of course, you can use the services of professionals, but this is not necessary. You can register without even leaving your home, and carry out this entire procedure remotely via the Internet. But upon initial connection, a subscription agreement is drawn up, which must be treated with special attention. You can also complete it via the Internet or by calling the hotline number and talking to an operator. After this you will be able to watch paid channels.
Features of NTV Plus personal account
Using your NTV Plus personal account you can:
- follow the company’s promotions and current news;
- deposit money into your personal account;
- manage NTV plus packages;
- use the promised payment if there are no funds in the account;
- receive a statement of the subscriber's account;
- temporarily suspend service.
Connecting scrambled channels
After activating the contract on the website, you need to carefully insert the card into the module or receiver and connect the equipment. Then, according to the instructions supplied with the equipment, you must turn on the encrypted channel from the connected package. At this moment, activation of NTV PLUS on the access card will automatically begin. When you turn it on for the first time, all updates and activation of the keys for paid packages occur, so the process can last up to 2 hours. During this period, you cannot turn off the equipment or change channels. When everything is ready, the activated package of channels will start broadcasting. Subsequent switching on of the equipment will occur within a few seconds.
Registration of a personal account on the website ntvplus.ru
To register in your NTV Plus personal account, you need to select your region on the website ntvplus.ru. In the upper right corner there is an inscription to enter your personal account or register. By clicking on the register button, a new window called new user registration will appear. There you need to enter your email address, password twice and your name on the site. After entering the basic data, click on the checkbox I agree to receive advertising information about promotions, channels, etc. Then click on the green button to register.
In addition, there is a menu for activating a new contract. There you need to enter your subscriber agreement number with the company. It consists of ten digits. And also the smart card number and last name, first name and patronymic.
Information for drawing up a contract
Registration of an NTV Plus subscription agreement requires a responsible approach. The document is drawn up on the basis of reliable information about the service subscriber and installed equipment. The agreement includes the following important details:
- registration number;
- provider card number;
- last name, first name and patronymic of the owner of the equipment;
- contact information (phone, e-mail);
- installation address;
- receiver model/cam module Cl+;
- equipment serial number;
- selected broadcast package option;
- desired date of connection to the provider’s services;
- date of conclusion of the contract.
You should prepare for the stage of drawing up the NTV Plus contract: take into account all the technical nuances from the satellite signal coverage area to the installation site of the “dish”. The provider operates on three broadcast zones:
- NTV-PLUS West (Euthelsat 36B and Express-AMU1 satellites);
- NTV-PLUS Vostok (Express-AT1 satellite);
- NTV-PLUS Far East (Express-AT2 satellite).
If the locality of residence of a potential client of the company is covered by the signal of one of the satellites, then you can worry about purchasing and installing equipment, and then proceed to register an agreement with the NTV company.
The beginning of the provision of services is considered to be the moment of subscriber registration. To shift to a later date, you need to inform the company’s customer service by sending a free-form deferment application indicating the desired date.
Authorization in your NTV plus personal account
To enter the NTV Plus account, just click on the sign in the upper right corner to enter your personal account. To do this, you will need to enter your password, email address or login (name) and click on the green button to enter your personal account. In addition to this method, you can log into your personal account through social network accounts VKontakte, Facebook, Odnoklassniki.
If the subscriber has forgotten the password, you need to click the recall password button. The registration password will be sent by email.
Login by contract number
Many NTV+ clients use their contract number as a login when registering their personal account. This greatly simplifies the registration procedure, because the issued number will be unique and it is unlikely that anyone will decide to repeat it for their account. In this case, the login procedure will be the same as when using any other letter login. The main thing is that you do not forget your login, or have the opportunity to view it at any time in your service agreement. To simplify the procedure, you can save your data on a personal computer.
Login by phone number
Security is the main indicator of the quality of work of personal accounts of various organizations. NTV also cares about its clients and tries to provide the most reliable protection for them. Not so long ago, one of the ways to enter your personal account was to indicate your mobile phone, which received a confirmation code, and you didn’t even need to enter a password. But, as it turned out, this is not a very reliable way to ensure security, although it is very convenient. Therefore, it was decided to disable this identification method. Instead, you can log in through social networks if you allow access to them.
Password recovery
As for restoring access to the system, this procedure is as simple as possible and should not cause any particular difficulties. Let's say you cannot remember your password, or you enter it and the system says that it is incorrect, then we carry out the following actions:
- click on the “Remind password” link;
- the system will prompt you to log in using a social network or enter the email you used to register;
- after entering the data, they will send a link to your email to restore your account login (the letter may end up in the “spam” folder, so it’s worth checking that too if suddenly the letter is not in the main folder).
You perform all operations with your receiver at your own peril and risk, and no one except you is responsible for the performance of your receiver.
This article will describe the process of self-registration online of the CI+ module kit and NTV Plus access card, for further viewing on satellite receivers
with support for CAM modules CI+ modules
1. Go to the NTV Plus website -
2. Register your personal account by clicking on the register link in the upper left corner.
Next, enter your registration information:
In the login field - come up with a login for yourself to enter your personal account
In the password field - create a password to enter your personal account
Confirm your password in the field - enter the password you created again to enter your personal account
In the Email field - enter your email address
In the field, enter the numbers from the picture - indicate the numbers that are shown in your picture
Leave the contract number and smart card number blank!!!
Next, click the register button!
If everything is correct, you will see this message:
Thank you for registering! Instructions for activating your account have been sent to your email address.
We check the mailbox, a letter should arrive from NTV Plus with the following content:
Hello!
You have registered on the website www.ntvplus.ru.
Your login:
Your password: https://ntvplus.ru/account-activation.xl?u=&hash=…
To activate your account you need to go to the website using the link:
{2},
or copy the code {3} and enter it into the form on page {4}
Sincerely, Team of the site www.ntvplus.ru
Copy the link https://ntvplus.ru/account-activation.xl?u=... and open it in the browser
The account is activated, go to the subscriber's office section
3. In the subscriber’s office, open the “Register an agreement” tab
4. Register the agreement.
We read the Rules for registering an agreement and then check the boxes opposite:
-I agree with the terms of the subscription agreement
- I agree with the registration rules
Fill in the fields:
Agreement number - Ten-digit number indicated in the paper subscription agreement
Smartcard number - We indicate the number of your smart card, write down the numbers without
space!!!
Smartcard number of the “Family” package - Do not fill in!
Date of conclusion of the contract - Set the current date!
Digital terminal model - Select “CI+ Viaccess conditional access module”
Terminal serial number - Specify the number of your module
INU - installer identification number - Do not fill in!
Name of the retail outlet where the subscription kit was purchased - Do not fill in!
Next, click the “Continue” button
5. After we clicked the “Continue” button, we will need to fill in personal information:
Gender - Your gender
Last name - Your last name
Name - your name
Patronymic - Your Patronymic
Email - Your email (the same as when registering your account)
Phones - Your phone numbers (landline, mobile). You can only specify a mobile phone, in the format 7(xxx)xxx-xx-xx
Equipment installation address - Enter the address where the receiver is installed
Correspondence delivery address - If you live there, check the box “Coincide with installation address”
Ordering a personal account statement - I refuse (The service is paid, you can live without it)
Next, check the boxes next to:
-I undertake to provide the original Subscription Agreement to the TV Company within 30 days from the date of registration
-The data specified by me in the electronic registration form is correct and coincides with the data of the original Subscription Agreement
And lastly, select the subscription option, this is the tariff to which you would like to connect.
We check the correctness of the data entered, and if there is no mistake anywhere, press the button
“Register the agreement”
If everything was entered correctly and nothing was missed, the system will display the following message:
The application for registration of the agreement has been accepted. The card will be activated automatically
within 24 hours from the date of registration of the agreement.
Please pay attention!
After registering a subscription agreement, the system for receiving funds to the personal account
is as follows: first, an invoice is issued for payment of services (connection cost 600 rubles +
cost of the ordered package). Next, the initial
payments made by the subscriber upon conclusion of the contract. No initial payments yet
received into your contract account, there is a debt on the account. Their average lifespan
enrollment - up to 15 working days.
6. Now we link the agreement to your personal account, for this we return to the office
subscriber
Agreement number - Ten-digit number indicated in the paper subscription agreement
Smartcard number - We indicate the number of your smart card, write down the numbers without
space!!!
Note - Leave it blank or make a label for yourself like: house, cottage, parents,
living room, kitchen, etc.
Next, click the “Add” button
If you are not mistaken, then the agreement is added to our account, and you can
view status, pay online and edit subscription details via
Personal Area.
7. After we have completed the online registration, we need to fill out a paper form
contract
Example of filling out a contract:
8. We send the first page of the contract within 30 calendar days (it’s better not to delay)
by registered mail with notification to the television company:
117545 Moscow, st. Varshavskoe highway 125, building 1, section 10
9. The equipment is registered, insert the card into the module with the chip facing up, and then
module with a card in the CI slot of the SKYWAY satellite receiver. Turn on the paid channel
NTV Plus.
10. The picture should go out within 24 hours (usually up to an hour).
If the picture does not appear within 24 hours, then call the number (495) 755-67-89
state the contract number and last name, and ask to check whether registration has been completed.
source:
Payment Methods
In your NTV Plus personal account you can pay for the use of cable television. By following the link //service.ntvplus.ru/payment/ in your personal account or clicking on the payment section, you can enter the agreement number and payment amount online. Payment method: by bank card or electronic money. WebMoney, Yandex Money, Qiwi are accepted. You can also transfer money to your account from your mobile phone. By clicking on the pay now button, the subscriber will be redirected to the bill payment site.
You can also make payments using Sberbank online, at the NTV Plus office or numerous terminals without commission.
Possible problems
As a rule, the activation procedure takes no more than 2 hours. If after this time the channel does not work, you need to contact NTV Plus support service. The problem in this case may lie in the entry of incorrect data during registration or a technical failure on the provider’s side.
Activating an NTV+ access card yourself is not that difficult. The main thing is to follow the instructions given, provide the correct information, and then patiently wait for the paid channels to be unblocked.
Published:03/11/2019
The NTV PLUS card is a small plastic card with a built-in chip that stores all information about payments and subscriptions. All NTV+ smart cards have their own unique 12-digit number by which the operator, if necessary, can easily identify the subscriber in the database.
List of packages and services LC NTV plus
The NTV Plus “basic package” gives you the right to watch 181 channels for 149 rubles per month. The package contains channels of different directions. For example, 4 children's channels, 19 informational, 20 educational, etc.
The “Economy Package” includes 69 channels for 25 rubles per month. In addition, there are additional channel packages. The “SuperSport Package” includes 12 sports channels for 399 rubles per month. The music package gives you the right to watch 12 music-themed channels for 69 rubles.
Required equipment
To connect paid satellite television channels from NTV+, you need not only an access card and a service agreement, but also special equipment. There are several types of equipment sets that depend on the needs of the TV user. The standard set necessarily includes a satellite dish and a receiver - this can be a digital interactive TV set-top box or an HD receiver from recommended manufacturers. If the receiver does not have a slot for an access card, then you will additionally need to purchase a CL+ CAM module.
About company
Today NTV-plus, which has more than 1,000 employees, is an extensive satellite television system with 65 regional offices throughout the broadcasting territory. Thanks to this, all Russians, in every corner of the country, receive its products .
Today there are more than 3 million users of the company's services. Broadcasting is organized via satellites, with the help of which viewers can enjoy watching more than 280 channels of various subjects, a fair number of them are delivered in higher and ultra-high formats.
It is for high-quality standards regarding content and technical support and support that the company’s activities have been repeatedly awarded with prestigious awards, including TEFI awards, HOT BIRD TV Awards, “Golden Ray”, “Big Digit”.
Payment for NTV Plus using a contract and card
You can pay for services using a payment terminal, or by transferring money on the official website. This is done like this:
1. Go to the page or go to the “pay” tab.
2. Next, indicate the amount by which you want to top up the balance and information from the contract.
3. Select the appropriate payment option, and the system will redirect to a page for making payment using the standard method.
Here's how to pay your NTV Plus bill.
You can also check your balance by calling the call center. When the operator answers the phone, provide your name and contract number.
A proven and safe way to transfer money is to top up your account through the Sberbank online resource.
Customers are provided with simple instructions and payment is made using an NTV Plus card.
Important! If this method is not suitable, use the card for another method of paying for communication services, but this requires a connection.
After this, the user will receive a message if there is not enough money in the account and they can top up the balance.
Activating this service is very simple - call the support service and provide your card number and name.
Among the advantages of this method, it is worth highlighting the fact that you do not have to think about how to find out information about the balance on the card.
If necessary, you can subscribe to the service of sending electronic account statements.
It can be received by email or through the nearest post offices. To do this, provide the contract number and your email address. Don't forget to indicate the frequency of the newsletter.
You can top up your balance using Sberbank online
Possible problems
If two hours after connecting the equipment, the channel remains unavailable, then you need to contact the NTV+ support service. The problem of activation failure may be incorrect filling of data on the site or a technical failure.
“Ways to eliminate NTV Plus smart card errorsNTV Plus equipment package” 2 —> Interesting:Write a commentSources used:
- https://prontvplus.ru/ntv-plyus-registratsiya
- https://otvet.tv/sputnikovoe/registratsiya/dogovora-ntv-plyus.html
- https://www.imsprice.ru/sat-tv-i-internet/84-ntv/440-onlajn-registratsiya-modulya-ci-i-karty-ntv-plyu
- https://otvet.tv/sputnikovoe/nastrojka/aktivatsiya-karty-dostupa-ntv-plyus.html
- https://televopros.ru/provajdery/ntv-plyus/kak-aktivirovat-kartu-dostupa.html
Mobile app
NTV-PLUS offers its subscribers to install a special mobile application on their smartphones. It can be used to check your account, pay, manage subscriptions. The personal account on your smartphone contains all the necessary reference information, addresses of service centers, current TV programs, etc.
To download the mobile application, use the following links:
| Android | iPhone |
| https://play.google.com/plus.service | https://apps.apple.cus/id446672364 |
Work on holidays
NTV Plus customer support service is open: December 31 from 9.00 to 20.00, and January 1 from 14.00 to 21.00. On other days, customer support will work for you as usual. The sales office will be closed on January 1, and the usual operating hours will remain the same on other days.
Delivery of orders that were placed in the NTV Plus online store before December 30 will be made after the end of the holidays, that is, after January 9. Delivery of previously placed orders depends on the operating hours of the post office and transport companies.
Possibilities
LC NTVPLUS opens up wide opportunities for subscribers:
- Refill. Payment is made online using bank cards, electronic wallets or other methods. For user convenience, you can enable automatic payment.
- Checking account status. It is convenient to control the availability of money on it and the need for replenishment.
- Changing your subscription. Various options for receiving operator services are available to subscribers. You can choose a package with the desired set of channels at the optimal cost.
- Promised payment. The function is useful when the subscriber discovers that there is no money in the account and there is no way to top it up.
- Account statement. The personal account stores the history of account transactions - all deposits and debits.
- Promotions and special offers. Announcements about all the company's innovations appear first in the personal account.
- Forms and documents. The subscriber can print out the applications he needs or read the terms and conditions of NTV-PLUS services.
- Sales and service centers. The personal account stores contacts and addresses of all institutions where the operator’s clients can turn for help.
- Equipment and instructions. The LC contains detailed descriptions of the operation of devices that are necessary for the successful operation of satellite television.
Note: In the personal account, the subscriber can familiarize himself with common questions and answers to them, and seek help to resolve pressing issues.
Types of polarization
Electromagnetic waves in space can take different forms. This is influenced by the direction of the magnetic and electrical intensity vector. A vector can oscillate in a horizontal or vertical plane, then we speak of horizontal or vertical linear polarization. The shape of such a wave is a sinusoid. If the vector rotates, the polarization is called circular, and the wave can be represented as a spiral. Depending on the direction of rotation, right-handed and left-handed polarization are distinguished .
To receive waves of each type, different probe designs are required, which are built into converters: in the form of pins, plates, ribs. Typically one converter is designed to work with linear or circular polarization. Switching between two types of waves - horizontal or vertical orientation - is done by applying different voltages to the converter. When working with circularly polarized waves, the signal passes through a depolarizer before frequency conversion.
Important! applies circular polarization. To receive such signals, you do not need to align the converter strictly in the direction of the waves. Some transponders work with right polarization, others with left polarization. This information must be specified when manually tuning channels.
Possible problems and solutions
When registering documents online, subscribers often encounter technical problems on the website :
- the interface freezes;
- Some fields are not displayed or the page does not load at all.
This is all due to plugins installed in the browser that block ads.
The NTV-Plus website actively uses scripts. A similar code is used in advertising banners. Therefore, blocking plugins prevent content from being displayed. In principle, there are no third-party advertisements on the site, so it is worth adding it to the exceptions, after which the interface will start working properly.
Sometimes problems with the site or the activation itself arise on the provider’s side due to technical work or failures, which can also be clarified by calling the NTV-Plus hotline.
If, after 24 hours after registering the contract, access to the encrypted channels has not been obtained, then it is quite possible that an error was made in filling out the form. Most often, users enter the wrong combination of numbers from the card, confusing it with the serial number of the cam module or receiver.
We check, and if the data does not match, we call back the provider’s technical support service or 8 495 755 67 89. The specialist will make changes to the registration documents and access to the channels should be open within 24 hours.
It is also possible that the access card or cam module is damaged. Equipment diagnostics can be carried out at customer service centers. The card will be replaced here. Similar actions should be performed if the error appears on the screen: “Smart card memory is full.”
How to independently register an NTV Plus subscription agreement
All this can be done via the Internet using satellite maps. The process takes a few minutes, and if everything is fine, you can buy the equipment, install it and start registering the contract, which opens up many possibilities. How to Register an NTV Card Without a Receiver | How to Activate an NTV Card Yourself | How to Activate an NTV Card Via the Internet Fill out a paper agreement and send the first page by registered mail or a scanned copy to the company's email address.
1. Before registering the contract, make sure that you have a complete connection kit on hand.
Terminal model: Specify the TV Module and the module model that you specified when registering the contract online.
