Error 29 Tricolor via the Internet: authorization required, what is it and how to fix it?

Satellite TV sometimes fails. In this case, an information code appears that allows you to understand what happened and how to fix it. Often the popular operator Tricolor receives error 29, which is usually accompanied by the inscription: “Broadcast failure.” Below we discuss what this means and recommendations for troubleshooting the problem.

What does “Error 29 – authorization required to view” mean on Tricolor TV?

There is no single method that will help solve all problems at once, so to troubleshoot problems, you first need to find out the factor causing the system to malfunction. First you need to figure out what “Error 29” means. We are talking about a problem logging into your account due to problems with your Internet connection.

First, we take steps to find the problem. Be sure to double-check that the equipment is connected correctly and inspect it for damage. Next, follow the step-by-step guide described below. Studying the recommendations in advance is a guarantee that no problems will arise during the process.

DIY repair

You tried to solve the problem, but nothing worked. How to troubleshoot and remove error F29?

Repair or replacement of parts will be required.

Inlet valve

If it malfunctions, water will not flow into the tank. You need to check the valve for serviceability, which means disassembling the top of the Bosch SM.

When you remove the top panel, you will see the valve. It is necessary to measure the resistance of its coil with a tester. If the coil is faulty, it can be replaced.

However, a complete replacement of the valve is recommended for normal functioning of the MCA and elimination of the error.

Flow sensor and water pressure sensor

If the pressure switch (pressure switch) breaks down, error F29 may also appear.

First of all, you need to check the pressure switch tube for blockages. The device is also located on the top of the Bosch machine, so there is no need to further disassemble anything. Disconnect the tube from the sensor and rinse under the tap. Now check the pressure switch.

If there is a malfunction, repair is not possible; install a new part.

Additionally, check the water supply sensor, which may have failed. As a result of a malfunction of the device, the module does not receive a signal about the amount of water collected, so the system displays error F29.

Causes

If Tricolor writes “Authorization is required to view - error 29,” then the malfunction may be due to the following reasons:

Your subscription has expired, your promise has expired, or your current payment is past due.
The activation key has stopped working or is expired.
The receiver settings failed due to reconnection to another network.
Temporary blocking of an account due to the geographical location of the connection.

All possible problems have some similarities. Despite this, there are various solutions. To ensure troubleshooting, you can use all the steps in order.

How to fix the problem

If, when you turn on Tricolor TV, the message “Authorization is required to view. Error 29”, then first of all you should check whether there is enough money in your personal account to pay. To do this, go to tricolor.tv and log in to your personal account. The user must have the access data in the device documentation. In the “Subscriptions” menu you need to specify a user ID. It can be found on the smart card, in the receiver menu, or by pressing the ID button on the remote control.

If everything is in order with money, it means that the problem lies elsewhere. This is probably due to expired activation keys.

To receive the activation key, you must turn on the encrypted channel and leave the device running. Now go to your personal account and select the “Repeat commands” item. Then you just have to wait until the device independently updates all the settings and corrects the failure. The maximum waiting time is 4 hours, but the procedure is usually completed faster.

On a note! Many users note that the receiver should first be reset to its factory state. The manufacturer does not say anything about this, so whether to reset or not depends on the personal preferences of the buyer. According to official information, this is not necessary.

The last problem, unlikely but possible, is geographical location. Sometimes it happens that a provider stops providing a certain service in a particular region. If so, the message “Error 29” will appear. To understand whether this is the case, you need to go to the provider’s website and check where the service is provided. If the user's region of location is not in the list, then, accordingly, this subscription is no longer available.

What to do if Tricolor writes “Error 29”?

Error 29 Tricolor via the Internet requires step-by-step consideration:

First, let's check the financial side of the issue. Go to the website tricolor.tv and log in to your personal account. Go to the “Subscriptions” section and indicate the ID. Information will be displayed on the screen. If there is debt, we top up the balance; if there is no debt, we move on to the second point.
We check the activation key by going to the “Repeat commands” section. The procedure takes about one hour. The system automatically activates the account and makes all the necessary settings. It is recommended to reset the settings to factory defaults and update the channel list. If the problem is not resolved, proceed to the third step.
We check the service of geographical location. You should check on the provider’s official website whether services are provided in your country. This error can be resolved by confirming your personal information.

Error 29 Tricolor TV can be fixed either independently or with the help of the company's customer support service. An experienced employee will provide an activation code or a step-by-step guide to fix existing problems.

Additional recommendations

If the above methods for solving the problem do not help resolve the problem, then you should check your Internet access. Change the wireless connection to a wired one and reboot the receiver. Most often, the error occurs when a subscriber frequently changes the type of connection to the Network. It is imperative to check that the access point is specified correctly.

To eliminate the possibility of late monthly payments for satellite television services, you should set up automatic payment. This service automatically tops up the account from the specified plastic card, which is quite convenient because it prevents the formation of debt.

Code 2, Error 2, Code 3 or Error 3. No viewing access

If the balance was replenished in a timely manner, but there is no access to the system, then you should check whether the Smart card is active. In some cases, the Tricolor company blocks accounts with an outdated identifier. The blocking period is 3 days. After this time has expired, the broadcast of TV channels resumes.

Leave your review or complaint - Ask a question

If you have any additional questions, please contact customer support by phone: 8(800)500-01-23 . Experienced employees will advise on the technical and information side of the issue.

Private clientsMoscow and Moscow region Pay Tricolor Call Online Consult with a specialist in chat In English—> Select a site © NJSC National Satellite Company, St. Petersburg, 197022, PO Box 170

Personal account in the My Tricolor application

Customer support service: send a request For questions about advertising on Tricolor resources For questions about participating in the bonus program Your suggestions and comments: send a request Policy for processing and ensuring the security of personal data Switch to the full version of the site Managing cookies Distributors and producers of TV channels regarding inclusion in the network

Error 29 Tricolor informs the user that it is impossible to watch television. This is caused by the need to log in to the system.

What does Tricolor error 29 mean?

The twenty-ninth error informs the user about a failure in the television signal if the latter is reported over the Internet. The occurrence of this error, in most cases, is associated with side problems. The appearance of a message blocks access to television, with the exception of information channels.

There is no single way to solve the problem, since different users experience 29 errors for different reasons. These could be signal errors or software problems.

Error 34 Tricolor TV - what does it mean and how to fix it?

Reasons why Tricolor writes “Error 29 - authorization required”?

Most users identify four reasons for the error:

The subscription to Tricolor TV has expired due to late payment, the promised payment has expired and other problems related to the client’s balance.
The activation key has expired or the current key has become expired. This is not due to a lack of funds in the account, but directly to the activation key. You can get a new one from technical support.
The settings of the signal receiving device have been lost. The problem occurs when changing the network, resetting Wi-Fi settings, connecting to wired or wireless Internet instead of the opposite.
Temporary freezing of the user's personal account, which leads to blocking of the subscription.

These reasons are the most common. Although they are close to each other, the solution requires a different approach. If the exact cause of the error has not been identified, try each method to solve the problem.

Tricolor error 13 what does it mean?

Let's try to understand all the features of the question on Tricolor error 13, what does it mean . The operator defines error 13 as a sign that some keys from the installed smart card are no longer valid. In other words, most likely there is a malfunction in the functioning of the software of the equipment that receives the satellite signal. There may be problems with the hardware or difficulties in receiving payment for the service.

Often error 13 on Tricolor TV occurs when the receiver is turned off for a long time. In this case, the subscriber does not perform scheduled software updates, which may cause certain problems. An equally common case is when error 13 occurs due to technical problems in the receiving equipment.

What to do if Tricolor writes error 29?

To resolve the problem, you must identify the cause. If this fails, you should solve each of them sequentially. To eliminate financial problems you need:

Go to your Tricolor TV personal account and log in.
Go to subscriptions by clicking on the corresponding menu key.
Enter the ID of the card through which the device is connected to the signal receiver.

After a short delay, the user will be presented with detailed account information. It is necessary to verify the availability of funds in the account. If there are not enough of them, you need to top up your account at a mobile phone store or directly in your personal account.

If your activation key is out of date, you must:

Log in to your Tricolor TV account.
Press the repeat activation commands key.

The process takes from 1 to 4 hours. During this time, the receiver's operating system will re-authorize, activate the account and configure itself for operation.

Settings

Device setup may be interrupted or fail. User settings can also be corrupted due to malware and some other reasons. This usually occurs during an emergency shutdown, such as a power outage. In such a situation, you need to open the receiver settings and perform a factory reset. The device will be cleared of information, setting the data to default.

Suspending your subscription

If your account is temporarily frozen, you must check your personal account. If your subscription is suspended, check the list of regions in which support has been discontinued or Tricolor television is unavailable. In such a situation, you will need to choose another TV operator.

If your region of residence is not listed in this list, you need to contact technical support and confirm the location of the receiver. To do this, you will need to find out the hotline number, since it is unique for each region in which the signal is distributed. Often the number is indicated on the receiver, if the latter was purchased in the region of residence, as well as on the information channel.

Error 5 Tricolor TV “smart card not detected by the receiver”

Reasons for the error

The main reason why there is no connection to Tricolor is that the user has not been registered. A notification will appear on the screen with “Authorization required. Error 29."

Reasons for the error:

the equipment has not yet been registered or the receiver was recently purchased. To watch channels, you need to send activation keys;
the package has not been paid for. The subscriber missed a monthly payment or there was not enough amount for replenishment (the funds were transferred to the “Non-target wallet”);
violation of receiver settings. Occurs when connecting to a new network or wireless system.

If the package has already been paid for and the activation keys have been sent again, this means there is a problem with the connection settings. To restore the settings, you need to reset to factory defaults and specify the parameters again. This applies to broadcast frequency and region.

Method 1: registration on the official website

If the screen says “Authorization is required to view,” it means the user entered the data incorrectly or was not registered.

After purchasing the equipment, you need to visit the official website, go to the “Personal Account” section:

Two input lines will appear: login and password, below “ Register as a new subscriber ”.
Enter the data specified in the contract and information from your passport.
Confirm the information and click send.

After the registration procedure, you need to go to your Personal Account settings and confirm the information. A checkmark and marker will appear next to the completed items. Using the first one, they confirm the correctness of the entered information. Using the second one, they edit if it was indicated incorrectly.

For authorization in the Tricolor network, you can contact the number: 8-800-500-01-23 (press button 1) or fill out on the official website. If the user registers using technical support, a password will be sent to the email address. It must be entered to log in to your Personal Account.

As soon as the account is created, do “Repeat activation commands”. The process should not take more than a few hours if the information entered is correct. The receiver is left on the encrypted channel, the TV can be turned off.

Method 2: payment for the package

Another explanation of what error 29 means - no payment on the invoice or the tariff is blocked. As a Tricolor subscriber, you need to go to your personal account, section “ Payments ”. Check the latest receipts on your account.

There are differences when replenishing the balance: when paying through the mail or a bank branch, payment will be made within three days.

With automatic transfer it’s easier: the money appears in the account immediately. Before paying and confirming payment, the subscriber must check the correctness of the entered information.

Payment methods for Tricolor Online :

transfer via bank card, payment via Sberbank;
electronic currency: Qiwi, Yandex Money;
payment at the post office or post office.

In order not to miss monthly payments for individual services, the user can customize templates. If the money has been transferred, the non-target balance is empty, and there is still no TV broadcasting, check if the card is blocked. Tricolor sometimes blocks old identifiers for three days, after which TV channels are restored.

Reasons for the error

When a failure occurs, the system indicates not only its number, but also the cause. In this case, it is as follows: “To view, authorization in Tricolor TV is required.” Below are the main factors influencing the occurrence of the problem:

The personal account has run out of funds, or the service has not been paid for at all.
The key needed to activate the Tricolor TV package has stopped working. Most likely, this happened due to the expiration of its validity period.
The subscription has been blocked.
Problems with the equipment responsible for television operation.

Of course, there are a number of other reasons, but the ones presented above are the main ones.

Recommendations and tips

What to do if none of the above methods are suitable:

check Internet access;
switch from wireless to wired connection;
reboot the receiver.

If error 29 occurs in Tricolor TV, it is recommended to reset the receiver settings to factory settings. Problems with software failure arise if the subscriber often switches from a wireless connection to a wired one. Also, you should go to the network settings and make sure that the access point is specified correctly.

Modern technologies allow the user to receive an uninterrupted signal and constant data transmission without constant interruptions. However, even in an established system, errors sometimes occur, which manifests itself in a temporary or prolonged shutdown of TV broadcasting via the Internet.

This material will tell you about such a failure in Tricolor TV as “Error 29. Authorization is required to view” - you will understand what this error means and how to quickly fix it.

Causes and methods of troubleshooting

After starting your Bosch washing machine, you do not hear the characteristic sound of water coming in, or it flows too slowly.

Before opening the washer and disassembling the parts, try resolving error 29 like this:

Incorrect installation

Check that the inlet hose is connected correctly to the Bosch SM. Are there any kinks or kinks, is the hose positioned correctly relative to the tank (at least 50 cm from the floor).

If connected incorrectly, it may drain into the sewer.

Lack of pressure

Finding the reason is simple: disconnect the inlet hose and lower it into the sink. If you see that the pressure is too weak, the problem becomes obvious. How to fix the situation:

The door is not closed tightly

Press the hatch door tightly until you hear a characteristic click. Until the door is completely locked, the Bosch washing machine will not begin the washing program.

Inspect the door handle and the condition of the latch. Over time, the latch tab breaks or becomes dislodged, preventing it from entering the lock hole. You need to install it in place.

Additionally, inspect the side hinges in case the hatch is skewed.

Perhaps the door does not close due to a broken UBL. The locking device closes the hatch electronically, after which it sends a signal to the module about the possibility of starting the wash. You can check the UBL using a tester.

Filter clogged

A dense mesh filter is located between the inlet valve and the inlet hose. If debris and impurities get in, it can become clogged.

Disconnect the hose, use pliers to remove the mesh and clean it.

After installation, start the Bosch washing machine. If it still shows fault code F29 on the display, it means that the error could not be reset.

What does this error mean?

Error 29 in Tricolor is a failure of TV broadcasting over the Internet, which can be associated with several side problems. When it appears, a notification “Authorization is required to view” is displayed on the device screen, and the subscriber has the opportunity to view only information channels.

Unfortunately, there is no single correct way to solve the problem - this is influenced by a variety of reasons that are included in the software under one broadcast error item.

Error in Tricolor: authorization required to view

Reasons for authorization failure

The most popular reasons are the following:

Expiration of the subscription period, late payment, expiration of the promised payment - in general, any monetary problems associated with the linked account.
Termination of the activation key or its expiration does not mean that you can no longer use Tricolor. Keys sometimes become outdated, which is not related to the service expiration date on the user's profile.
Receiver settings fail - sometimes when connecting to another network, re-establishing a connection from Wi-Fi to wired Internet and vice versa.
“Suspending” a subscription is a temporary freezing of an account for some reasons, including those related to the geographic location of the connection.

As you can see, although the problems are related, their solution obviously requires diverse actions. If you are not sure of the exact consequence of the error, perform all the manipulations from our guide one by one in order to definitely get rid of the failure.

How to fix error 29 in Tricolor TV

The first step is to check the financial issue through simple operations:

Open the next page – www.tricolor.tv. You can log in immediately.
We find the “Check subscriptions” window (located approximately in the middle of the list; when searching from a PC, you can use the CTRL+F key combination to speed up the procedure).
Enter your own SMART card (ID) number and confirm the action.
Checking subscriptions by ID in Tricolor

A short loading time is possible, after which all information about the account is displayed on the screen. If payment is late, we pay at the nearest post office or online. If there is no debt, we move on.

The second option is the above-mentioned termination of the activation key:

We open a personal account on the official Tricolor website.
We log into your personal account using your identification data and a pre-set password.
We find the large button “Repeat activation commands” - press it, wait for several hours.

This procedure usually takes about an hour - the system automatically reactivates the account and makes the necessary settings.

Speaking of setup, it can be done incorrectly or disrupted due to an unexpected malfunction (short circuit, sudden power outage, virus). In this case, simply go to the “Settings” item and look for the “Reset to factory settings” item (it may not be called that way, the essence remains the same). After that, simply update the channel list.

Reset the receiver and update the channel list

The latest popular case is “Subscription has been suspended.” It may be associated with the cessation of Tricolor’s operation in a particular country/region for various reasons. Most often, this type of error comes down to the need to confirm data.

In the latter and other manifestations of the error, you must contact Tricolor technical support at the number that applies to your region (usually indicated on the existing equipment, in the broadcast of the information channel).

Ways to prevent error 13 from occurring

There are simple instructions to minimize the likelihood of the error 13 dialog box appearing on your TV screen. Experts recommend regularly updating the software for your equipment. If you search for updates every 30 days, you can virtually eliminate the risk of all sorts of errors. Of course, there are rare cases when problems are caused by malfunctions in hardware or software components, but the possibility of their formation cannot be completely excluded.

The provider should always have up-to-date personal information about the subscriber. If there is a data update (for example, a change in last name), you need to promptly make the appropriate adjustments to the user profile in your personal account on the tricolor.tv website. Particularly noteworthy are cases when the subscriber purchases receiving equipment not at an authorized dealership, but at hand.

Of course, indicating reliable personal data does not have a direct impact on the broadcast of television channels. If information about the user is incorrect, certain difficulties may occur when using your personal account. Accordingly, the process of independently searching for solutions to various difficulties becomes more complicated. The client will have to use the service of restoring access to the user’s personal account on the official website of Tricolor TV. An alternative option is to directly contact the operator's technical support service.

In accordance with the provisions of the agreement “On the provision of services in the field of broadcasting on satellite TV”, the user accepts obligations to provide up-to-date and correct information about himself.

Thus, all the nuances of error 13 occurring when watching broadcasts on Tricolor TV were considered. The company's specialists are doing everything possible to ensure that users do not lose access to watching television broadcasts due to the appearance of dialog boxes. Experts remind that subscribers are required to regularly update personal data so that the operator is confident that it is up to date. In addition, you need to regularly update the software. The event will be accomplished by implementing simple actions that can be performed at home. As a result, the operating reliability of the receiving equipment increases, and errors do not appear on the screen. An equally rare case is when error 13 appears on the screen due to malfunctions that have occurred in devices that receive satellite signals. In this case, you should immediately contact the service center specialists.