Equipment has a certain service life. Once it comes to an end, users face problems. However, there are also unexpected breakdowns, but they can be eliminated under warranty, if, of course, it is still valid.
What to do if your Philips TV does not turn on? Do not rush to contact the service center; first you need to determine the cause of the malfunction. It is possible that you will be able to solve the problem yourself, saving on maintenance.
Let's look at the main causes of the malfunction. It is important to promptly determine what caused the breakdown. Based on this information, a follow-up plan is drawn up.
Main reasons
Equipment has its own service life. Breakdowns can be unexpected, so they can be repaired under warranty. But before contacting the service, you need to determine the cause of the malfunction. Why won't my Philips TV turn on?
- The first reason is a problem with the power cable. Most likely, it did not fully fit into the socket. The wire must be in a free position and not pinched by foreign objects.
- There is a problem with the outlet or extension cord. Here you need to check how tightly the contacts are connected. If they are unclenched, then the contact will be weak. The reason may also be due to heating of the outlet.
- TVs may not turn on immediately (not the first time either). And people begin to mistakenly look for the problem, although it may be in the control panel. For example, the batteries are dead or the infrared port is damaged.
- If you cannot turn on the equipment in any way, you need to familiarize yourself with the error codes. The reason may be in the power supply, which is in a critical condition.
- The TV receiver may not turn on if any parts of the equipment are damaged. We are talking about microcircuits, capacitors, power supply and buttons. In this case, you should not fix the problem yourself, since incorrect actions will lead to even wider problems.
- Overheating of the body or internal parts of the TV is a common problem for plastic parts/elements. To fix the problem, the equipment needs to rest for an hour.
Reference! It is important to inspect the television receiver itself. Maybe the TV was mechanically damaged.
Other breakdowns include:
- Different voltage, i.e. its instability;
- problem with the firmware;
- deviation in the operation of the power supply;
- human factor.
Makes strange noises
If the TV suddenly begins to make extraneous sounds during operation, but the picture is transmitted to the monitor as before, then the reason is poor-quality assembly. In most cases, the problem lies in the case, the parts of which creak.
Unfortunately, the only way to eliminate extraneous sounds is to disassemble and reassemble the case. But you shouldn’t count on much improvement - the parts will probably start making similar sounds again.
Important! Interference can also occur due to incorrect settings or batteries.
Signs of another malfunction - the TV began to turn on with a delay, periodically turns off on its own, and extraneous sounds appear.
This is a serious breakdown, and therefore it is necessary to immediately take the TV device to a service center. If you can’t turn on the TV or the screen gradually goes dark, this is a clear sign of a malfunction.
Therefore, it is important to pay attention to the accompanying “symptoms” in order to carry out repairs on your own.
Any equipment breaks down sooner or later, but sometimes you can fix it yourself at home. About what to do if the Phyllis TV does not turn on later in the article.
Software problems
Every owner of a television receiver should know that software can fail quite often. The problem lies in power surges or abrupt disconnections from the power source. The memory module burns out and the operating system is erased.
If the firmware has failed, the Philips TV will not start from the remote control, connect to the Wi-Fi network, or will begin to freeze. On some television receivers, the image moves to one side. You can fix this problem yourself; you just need to know how to work with the software.
Human factor
The most underrated option of all the ones offered. Speaking from the beginning, it is impossible to ignore the fact that almost all people do not use the operating instructions for equipment, including television sets. This leads to a number of misunderstandings about how exactly the equipment should be used, where to connect the wires, or how to start the on timer so that the device does not suddenly start up in the middle of the night.
Simple inexperience and lack of knowledge leads to contacting the service center with complaints about lack of signal from the antenna or problems with HDMI detection. Things are much worse when an incompetent buyer decides to replace burnt parts himself. Experts have long been paying attention to the mandatory presence of technical education or experience to interact with TV electrical circuits. Therefore, do not bet on the health of your plasma, but rather seek help from qualified professionals.
Changes in voltage
Pay attention to the voltage, because... that could be the problem. If the electricity often jumps, then some elements of the main board stop working. This provokes the disappearance of image and sound. At first, minor voltage interruptions occur, which can be easily resolved by restarting the TV. If the jumps are frequent, then the electronics stop responding to the control panel, external drives, or the firmware crashes altogether.
Sudden surges in voltage negatively affect the operation of the TV receiver, causing system failures. The screen does not light up, the TV does not react at all. But it’s worth paying attention to the diodes: if they blink, it means the reason lies in the system; if not, the TV receiver has burned out. Power outages happen frequently and no one is immune from them. When the problem cannot be solved on your own, it is best to contact a specialist.
TV backlight is missing
With the TV turned on, carefully inspect the TV display. Is the image completely missing? Or is it there, but there is no brightness/clarity/contrast?
Shine a flashlight on the display. If the image develops, we can conclude that the backlight is broken. Namely, the power microcircuit (inverter). This is the part of the board that carries a voltage of 1000 V. It ensures the operation of the display backlight itself.
Less often, but it also happens that the LED backlight of Philips TVs burns out. If so, then not all the diodes burn out at once, but some of their parts, located, for example, at the edges of the screen.
Without being a professional in TV repair, it is impossible to change or repair the inverter. You need to contact a repair service.
Problem with the remote control
The Philips receiver may suddenly stop responding to the remote control and buttons. The most trivial thing that can happen is that the batteries are out of order. First of all, you need to make sure the remote control is working. To do this, you need to turn on the digital camera on your phone and use it to look at the glow (press the buttons on the remote control one by one).
The second reason is that the signal between the remote control and the TV has disappeared, but the indicator continues to react, but no action occurs. This is the most common fault with Philips TVs. The television receiver receives the signal thanks to infrared radiation from the remote control. If one of the buttons does not work, then most likely it is worn out or the contact has come loose.
Important! For the first time, you can use your smartphone by downloading a special application for TV control.
If the buttons are damaged, the TV stops responding to signals coming from the damaged device. The main reason is that the contacts were not completely soldered. To eliminate damage, you need to remove the cover and work with a soldering iron.
There are the following reasons for the remote control malfunction:
- Water or other liquid has entered the device.
- Contacts have oxidized.
- Dust and dirt have accumulated in the device.
- The buttons are stuck and cannot be pressed.
Why the remote control doesn't work
If your remote control does not affect the TV, then there can be many reasons, and only an experienced technician can understand the essence of the problem and establish an accurate diagnosis. With the help of special diagnostics, the cause will be found in a short time, and often it lies in other devices - this requires completely different actions. However, there are also quite banal reasons that cause problems with remote control.
The power indicator is no longer lit
The Philips TV does not turn on and the LED light does not light up. The main reason is the supply of electricity. If everything was in order with electricity, the light bulb would be on. Then you need to do the following:
- Make sure there is electricity. It happens that due to overvoltage, the circuit breaker in the panel turns off.
- The second step is to check the outlet. You need to connect another object to it (phone, table lamp, etc.).
- If the equipment is connected through an extension cord, then the problem may be there. It is necessary to replace it with another extension cord.
The light continues to light, but the TV receiver is in no hurry to broadcast channels, then most likely the consumer has incorrectly selected the active mode. Modern TVs have special functions that allow you to put the TV into sleep mode. If the power supply or other parts break, the receiver switches to another mode. The device will not show any signs of operation. In this case, you need to go to the menu and select the “TV” mode.
How to check your network connection
If you are connected to the Internet, you can immediately go to watching movies or use Rostelecom to watch high-quality television. Otherwise, verification activities should be continued. Checking the connection of a Philips TV is practically no different from Samsung, with the exception of a few commands. If you have problems with the operation of Smart TV, then you definitely need to check the network settings of the TV.
Click on the button with the image of the House and go to “Configuration” - select “Network Settings”. After clicking on “View network settings”, you can see all the network characteristics of the device. Pay special attention to the “IP address” field; a number in the format 192.168.Х.ХХ should be indicated there. This will mean that the TV and router have found each other. If this condition is met, but the smart TV still does not work, then you should proceed to checking the router itself.
Often the router is located far from the TV, which does not allow you to connect to the network. Therefore, you need to either install the router in a different location or purchase a more powerful model. Sometimes the TV refuses to connect to the router, although all other equipment successfully uses the network. At the same time, a Samsung TV may have access to the Internet, but a Philips TV cannot; many will think that the problem is in the TV, but in fact it is hidden in the router. The solution is to update the firmware or install an alternative version for very outdated models.
Attention! When installing an alternative firmware version, there is a risk of damaging the router.
Sometimes a specific application or function does not work on Smart TV, so when checking the connection you should check several options, for example, the browser, the music application and the operation of Rostelecom.
Extraneous interference
They are very rare, but they cannot be excluded. Just make sure that nothing interferes with the operation of the remote control: flashing fluorescent lamps, other household appliances such as microwave ovens or microwaves. For example, this situation can arise if the TV is placed incorrectly in the kitchen: many users put the TV on the microwave without thinking about whether this is possible. Perhaps these steps will help answer the question why the TV does not turn off or turn on with the remote control.
Batteries
The most common reason for a device to stop working is due to low batteries. This is also shown by the statistics of customer requests to repair centers for household appliances. But replacing power supplies is the simplest thing that is not difficult to handle. On the back of the device we find the cover under which the batteries are located. The lid has a special corrugated surface, pressing on which it can be easily moved. The movement occurs in the direction the arrows point. After opening the compartment, we take out the old batteries and dispose of them, and insert new ones in their place, observing the polarity.
Another reason is also possible: the batteries themselves are fine, but the contacts in the power compartment have oxidized or become loose. To check their condition, remove the cover as described above. Let's shake the batteries a little. If they are loose and dangling in the socket, they need to be tightened. Having removed the batteries, use a screwdriver to tighten the contacts, then install the power back.
Oxidized steel parts do not allow electric current to pass through. Oxidation occurs from dirt, dust, and humidity. Use a regular cotton swab dipped in alcohol or cologne to wipe the contact areas. If this is not enough and the corrosion is not completely removed, remove it with a sharp metal stick. A needle or screwdriver will do.
