How to check Telekart TV balance by card number?


How to check Telekart TV balance by card number? Today, the Telekarta company is a leading service provider for the provision of satellite television broadcasting to citizens of the country.

According to service users, Telecard provides not only the most favorable terms of cooperation, but also the opportunity for the subscriber to choose a suitable tariff plan, in accordance with individual needs.

In addition, Telekarta has been providing high-quality broadcasting without failures or interference for quite a long time.

And in the future, the company plans to make it possible to connect to their module for every inhabitant of the planet.

What is a Telecard?

Today, you can connect to Telecard easily and simply, you just need to leave the appropriate request at the company’s office and install additional equipment (receiver) yourself or with the help of specialists.


Broadcasting and company news

Usually, the connection of channels occurs very quickly, literally the next day after the specialist accepts the application.

Correct settings allow you to use channels for viewing on any television devices.

Mobile application “TV Guide”

The provider has its own application for Android and iOS. It's called TV Guide. You can download it from the official downloader: Google Play or AppStore for free.

The functionality of the application is similar to the capabilities of the account:

  1. to account or . For the mobile application, the same login and password are used as for the account on the computer.
  2. and viewing statements of past expenses.
  3. Ordering new packages, managing services.
  4. and general information.
ProviderORION EKSPRESS, LLC
LanguagesRussian English
Pricefor free
Number of installations100 000+
AndroidRequired version 4.1 and higher
iOS8.0 and later. Compatible with iPhone, iPad and iPod touch. Apple TV.

How to check your balance?

It is important to note that in order to watch programs without interruptions, the subscriber must regularly top up the card account and monitor the balance of funds on it. Only under such conditions is reliable and long-term cooperation with the company possible.

You can check your balance in several ways, in particular:

  • Through the official website;
  • Using a mobile phone by calling the hotline number;
  • Using the company's mobile application.

In order to check the balance of the Telecard on the official website, you should register in your personal account and after authorization, in the customer information section, view the account balance.


Personal account of the company's client (login window)

It is noteworthy that funds can be debited both for daily use of the company’s services, and once a month - these indicators depend solely on the selected tariff plan, which is indicated by the subscriber when connecting.

Checking your balance through the app

In the era of smartphones, most operations have become much easier. A personal “manager” will monitor the balance of the Telecard and may be nearby. You need to download the official application of the same name developed by the company. The program is available for download in both Google Play and the App Store.

After installing the application, you will need to log in to it. Just enter your login and personal password, which are used to log into the “Personal Account” system. Next, you will not need to search for all the information about the Telecard balance - the data will be located directly on the main page of the application. In this way you can perform the following operations:

  • View the number of days until your subscription ends.
  • Top up your account.
  • Change package.
  • Manage your profile, etc.

It is important to note that this method is absolutely free for all Telecard users. With their help, you can find out all the aspects that interest you at any convenient time. The main thing is just to have a smartphone with the application installed on it.

What to do if you don't have enough money?

There are situations when the service user has not deposited funds into the balance for a long time and the money is almost gone. In fact, the lack of funds can lead to blocking of equipment and, as a result, the absence of broadcasting.

But the problem can be solved quite easily and simply if you promptly replenish the subscriber’s personal account with the amount necessary to continue the selected broadcast format.

In addition, you can change the tariff plan to a more inexpensive one if you are temporarily unable to top up your balance.

However, in this case, you should carefully choose a new tariff - not only the payment terms will be changed, but also the list of channels provided.

By phone number

The second most popular way to check your balance is to call the support service. This option is suitable for those who do not have access to the Internet. The disadvantage is the long wait for the operator.

Telecard satellite television unified support service number


Telecard support number

  • Call the above number
  • Wait for the operator's response
  • After connecting, ask about your personal account balance
  • If necessary, dictate the card or agreement number

Calling the Telekarta hotline is absolutely free and support will answer any of your questions at any time of the day 24/7

Telecard replenishment methods

Today, you can top up your account balance in a huge number of ways, in particular, these are:

  • Using Sberbank terminals;
  • In the client’s personal account when using a bank card;
  • Transfer of funds at Russian post offices;
  • Payment for services using an electronic wallet;
  • Replenishment of balance in company offices and so on.

A wide selection of payment methods allows the client to deposit funds at a convenient time and almost anywhere, using modern gadgets.

This means that getting high-quality, inexpensive television broadcasting is now very simple for every Telekarta subscriber who has already activated the services.

Telecard VkontakteTelecard in Odnoklassniki
Telecard on Facebook

Download the “Telecard” application on android Download the “Telecard” application on iPhone

How to set up channels on Telecard - Instructions

Congratulations! You have become a subscriber of the Telekarta satellite TV company. At this stage, you should have already purchased and installed a satellite dish and additional equipment, installed a receiver (we’ll discuss the setup below), activated an access card, filled out and sent a client agreement.

Now it's time to set up channels on Telecard and enjoy watching. But before that, make sure that the following parameters are in the receiver settings:

Spacecraft Intelsat 15 (85° east) Horizons 2 (85° east) Express AM5 (140° east)

Frequency12640 MHz12000 MHz10981 MHz
Symbol rate30000 Msim/s28000 Msim/s10981 MHz
FEC5/62/35/6
PolarizationVerticalHorizontalVertical
Broadcasting formatMPEG-2/DVB-SMPEG-2/DVB-SMPEG-2/DVB-S
EncodingConaxConaxConax
Network searchOnOnOn

If all the settings for updating channels match those in the table above, you can reset the settings. Channels are updated automatically upon reset. Login to your Telecard personal account is not required.

How to reset the receiver:

  1. Step 1: Go to the Main Menu of the receiver Step 2: Select the Settings section (Installation or Information)

  2. Step 3: Highlight Factory Settings (Default Settings) and click OK
  3. Step 4: You will need to enter your password to confirm


    After this, the receiver will automatically start searching for new channels and connecting to the satellite. After some short time the channels will be updated.

Personal account telecard Registration

How to register a Telecard personal account? There are two simple ways: you can register on the official website www.telekarta.tv, or download the Telekarta application in Google Play. You can simply enter “Telecard. Personal account” - that’s what it’s called.

How to register in Telekart through the official website:

  1. Visit www.telekarta.tv. In the top menu, on the right you will find the inscription “Personal Account”. Click on it. Or you can immediately enter the address of the official website of your personal account in the address bar - my.orion-express.ru/?register
  2. If you came from the main page, click on the “Registration” button on the left side of the screen under the login form. If you followed a direct link, see the next step.

  3. On the registration page you will be asked to enter your access card number. Enter the number from the plastic card that came in the package along with the plate and equipment.
  4. If you have not yet registered a personal account using this card number, you will be asked to enter personal information for registration. BE SURE to fill out the following four fields: Subscriber's full name - enter your full name, which was specified in the agreement with Orion Express.
  5. Email address - additional notifications about new promotions, or changes in the conditions of current tariffs, as well as reminders to replenish your account will then be sent to this address.
  6. Login - login for login
  7. Your postal address with zip code. You should have filled it out in the contract, you can see it from there.

The remaining fields, such as gender, date of birth, country and city of residence, as well as the model of the receiver you are using, are optional. At the same time, if you cannot find your receiver model in the list, select “Other”.

When you fill in all the fields, click the Register button. After this, all registration data will be sent to the email you provided during registration.

NOTE! Immediately after receiving the password, it is recommended to log into your Telekart personal account and change the password to your own to ensure greater security.

Login to your Telecard personal account

Logging into your personal account after registration is very simple. You need to go to the main page of the Orion company at my.orion-express.ru, enter your login information (login and password that you received during registration) and click the “Login” button.

If you have not saved or forgotten your password, you can RESTORE it. If the data is entered correctly, you will automatically be transferred to your personal account.

After this, you will have access to all the functions of your personal account, including working with your balance (replenishment, viewing balance and payment history).

You will also be able to connect basic and additional packages, accumulate and spend bonus points, pay for additional services, view and take part in various promotions and special offers that are selected specifically for you.

It is important to note that additional packages can only be connected if the basic package is connected.

How to recover the password from your Telecard personal account

If you have forgotten or lost your password and need to recover it, you can do this on the login page to your personal account. To do this, click on the “Recover Password” button. After which a page will open on which you need to enter the login that was specified during registration and the full number of the registered access card.

After which you will receive an email notification that your password has been changed, and you will be able to log into your personal account with the new data.

How to check the card balance by card number in your Telecard personal account

If you need to check the balance on your card, you can do this using your personal account. To do this, after logging into your account, follow the “Card Information” link.

In addition to the data specified during registration, you can also see there the last received message on the card, its balance, current services and their expiration date, the current subscription and its expiration date, details of received payments, etc.

How to pay for Telecard

Using your personal account, you can pay your bill in several ways. This can be done in the “Payment” section. The most popular method is to pay via the Internet with a Sberbank bank card. There are also several other payment options:

  • Using a prepaid card purchased elsewhere or a card for paying for additional packages
  • via Qiwi terminal or Qiwi wallet
  • using a VISA, MasterCard or MIR bank card
  • using Yandex.Money
  • in branches of Svyaznoy, Eldorado, Euroset stores
  • via Cyberplat
  • in a branch of Sberbank of the Russian Federation

Payment for services is carried out using a receipt indicating the details of Telekarta LLC. The specified details can only be used to make payments in the Russian Federation. The period for crediting funds can be up to 5 business days. The commission is 3%.

Telecard payment via the Internet using a Sberbank bank card without commission

To pay for a Telecard with a Sberbank card (or any other Visa, MasterCard or Mir card), you need to go through several steps.

To get started, go to the official Telecard website to the page with the choice of payment method. Next, select Bank cards (here). You will be given the opportunity to choose the Telecard tariff according to which payment is made. The choice is given:

  • Unlimited
  • Standard
  • Light (promotional)
  • Favorite (archived)

Choose the one that suits you. After this, you will be redirected to a page with a form for entering payment details:

  • Access card - you need to enter the number of the Telecard access card that you want to top up
  • Email address - the email address with which you registered an account in your Telecard personal account. It should receive a payment receipt from the Uniteller service
  • Payment amount - enter the amount you would like to top up the card with.

Telecard - entrance to your personal account

After continuing registration, you will be asked to enter the code from the receiver. To get it, go to the antenna settings using TV, then select the “Information” item, in it click on CA messages. But don’t be upset if you don’t find a message with a code, it arrives within two hours. Longer delays are also possible, since the code will be available for the whole day, periodically review the information section of the CA.

After completing registration, go to the input page and enter the received data. Namely: login in the form of a phone number or email address with a password.

Recovering your personal account password

If you have lost your login password, you should recover it by clicking on the “Forgot your password” hyperlink that appears during login. In the dialog box that appears, enter in the free field: card number. By clicking continue, you will be asked to enter the email address that was entered in your profile.

Remember that you can restore it only using the specified e-mail. After this, you will receive a message with a link that you need to follow. After completing all the steps, you will be able to receive a new random password, which should be changed as soon as possible.

What is the fee for a Telecard?

Prices and tariffs for Telekarta TV

Basic packagesTariff for 1 yearTariff for 1 month
Children's790 rub. (66 rub/month) 79 rub. / month
Discoveries1290 rub. (107 rub/month) 129 rub. / month
Egoist (*)990 rub. (83 rub/month) 150 rub. / month
1001 nights (*)1200 rub. (100 rub/month) 199 rub. / month
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