How to check your Telekarta TV subscription and account status

According to a survey, in recent years the satellite television operator Telekarta has been the most popular among domestic viewers. Satellite television services that offer packages from the Telekarta company suit people with their availability, quality and number of channels. But in order to control the process of providing services by the company, you need to register your personal account.

The user cannot fully receive services without a virtual account. It is needed to control the amount of funds in the account, as well as check the Telecard subscription. This way, you will know when it expires, so as not to suddenly be left with a new TV and without the opportunity to watch an interesting program on it. In general, the choice in favor of Telecard did not come out of nowhere, but because this company provides the services of the best TV provider. Its channels are economically priced and its equipment provides perfect video streaming.

Login using your card number to your Telekart personal account

Television services are becoming increasingly popular. Both cable and satellite television are in demand, providing high-quality broadcasts and a large selection of channels.

Like any other service, television requires regular payment. The Telekarta organization provides its users with the opportunity to pay for services and manage them remotely. To do this, you need to send an SMS message with the text telekarta to the number (903) 797-61-90, followed by a space, then your card number. Within a day the card will be activated and you will be able to manage channels and packages.

Tariffs and channel lists

The satellite TV operator offers subscribers many tariffs. Everyone can choose a package of services based on personal needs and wallet. Telecard has three basic tariffs; see the table below for prices and conditions.

Package of servicesRegular rate (cost per month)Bonus tariff (cost per month)
Master149 rub.100 rub. when replenishing the balance from 1200 rubles.
Leader249 rub.166 rub. after replenishment from 1990 rub. in one payment
Premier399 rub.333 rub. after depositing from 3990 rubles into the account. and 250 rub. after replenishment for 5990 rub.

The provider has additional tariffs. Each package includes a certain number of channels, including thematic ones (children's, sports, etc.). You can view the tariffs here.

Rates

Registration in your Telekart personal account

Registration in your Telecard personal account provides subscribers with a number of advantages. Instead of calling the company's support service, you can simply go to your account and check your balance, activate various services, and top up your account.

To gain access to an organization's data, you must submit a request on its website. To check your subscription at the time of its expiration, you must enter the access number code, PIN code, and payment card identification number.

In addition, you are given the opportunity to call the company by dialing the number - 8 (800) 100-104-7 and fill out an application on the official website. If you were unable to do this, using the same number, you can call the support service and solve your problem.

Other methods of communication "Telekarta TV"

The company is represented on social networks Vkontakte, Facebook, Odnoklassniki.

There is also a number for Moscow clients of the company - 8 (495) 781-410-3 and a call back from the website.

You can always evaluate the quality of service provided by operators by clicking on the “Rate the quality of service” link. By clicking on it, you will have access to an online questionnaire in which you can rate the operators who advised you on a 5-point scale. You will be able to reflect how friendly they were, how quickly they responded, the quality of service, whether the request was helpful, and other characteristics.

There are other communication options on the site:

  • To contact the HR Directorate, you need to call +7 (495) 781-4101;
  • The Sales Directorate will provide advice by phone 7 (495) 781-4170, a fax can be sent to +7 (495) 781-4105 (fax);
  • The Directorate of Corporate and Operator Sales and the Program Department can be contacted at +7 (495) 781-4101.

Various promotions are being held on social networks and difficulties with displaying channels are being resolved. For example, consultations on various issues, including those related to connection and broadcasting problems, are resolved by an online consultant on the company’s official page on the VKontakte network. And judging by the number of comments and their date, the service is quite relevant.

Check the balance in your Telecard personal account

Telecard's personal account serves as an excellent tool for monitoring your balance. If you have not yet registered in your account, we recommend that you go through this procedure, as it provides a lot of advantages. You are then given access to the necessary financial information. Registration is completely free. Then you can check your balance in your Telecard personal account.

In your account you should find the “My Services” section, click on it. The balance on the personal accounts of various services is also noted here. The process takes a minimum of time, and you can find out the status of your balance without leaving your home.

Payment for TV Orion Express services

  • The subscriber transfers money to the personal account of the financial partner of the satellite TV operator.
  • The service user must provide his/her personal data via the feedback form.
  • A company employee contacts him to clarify the transfer and make payment.

The advantages of topping up through an operator partner are obvious:

  • Reliability. Funds are transferred through the personal account of the partner operator "Orion-Express". This payment method is considered the most reliable, since the transfer of money is carried out not through third-party financial institutions, but directly within the satellite TV operator’s system.
  • Payment without interest. Unlike various terminals and various services, no commission is charged within the system for transferring money from clients.
  • Efficiency. Satellite TV is paid for much faster than using modern payment systems.
  • Possibility of control. After transferring money to the partner’s account, the payment process is completely under his control. If there are any failures in the system, you won’t have to wait several days for a response from Moscow.

Create a personal account Telekart

The most typical problem with satellite television is the presence of a large number of unnecessary channels that no one watches, but you have to pay for them. For those who no longer want to pay for such services, the company offers to sign up for a telecard - a modern type of satellite television. Using the telecard, you can order the channels you need. You can create a personal Telekarta account through the website telekarta.tv. On the website, the user can find out the duration of the service, check the subscription, and make a payment for using the service. To pay, you must enter your telecard number and PIN code, and note the account number from which the money will be debited.

How to check the amount of funds in your account

So, let's check the balance. The easiest way is a hotline:

  • Dial the phone number;
  • You may have to wait, especially if all the operators answering calls are busy at a particular time. But don't worry, there's no need to hang up - the line is free;
  • When they answer you, they will ask you to give the number of the access card from Telecard.

While the operator searches for your data, you will have to wait. In addition, the same procedure can be carried out online, on the website https://act.telekarta.tv/chkcard. The subscription expiration date is also checked there; you just need to enter the card number, enter the characters from the picture and click on “Check”.

It is important that the check be carried out regularly, because according to the agreement that the user signs with the Telekarta TV company, if the card is not replenished for six months, it is blocked. This process is automatic, so nothing can be done - the user will lose all the settings that he had on this card.


To become a subscriber again, you will have to buy a new access card. So if you don’t want to be left with nothing, be careful how long you turn off satellite broadcasting services, otherwise you’ll have to buy a new set for watching television.

As you can see, Telecard allows you to check your balance and subscription status at any time using convenient means. So users can rest assured that their favorite programs will not be lost. But only if you renew your subscription and regularly deposit money into your account.

How to change the password to your Telekart personal account?

Your personal account is a personal section on the company website. Here you can get information about the status of your card: money balance, payment history, current services and expiration dates. Pay for services and top up your balance. In addition, you can change the password for logging into your personal account. How to change the password to your Telekart personal account?

If you log into your personal account and have forgotten your password, you should click the “Remember or get password” button. To receive a password, you need to write your phone number. Then you receive a new SMS message containing a new code, which you will need to enter on the company’s website. After this you will be taken to your personal account.

Account functionality

Main functions and capabilities of the Orion Express personal account:

  1. Changing the connected tariff plan.
  2. Checking your personal account balance.
  3. Payment for connected services using any bank cards, Yandex.Money and Qiwi electronic wallets, as well as through Sberbank Online Internet banking.
  4. Subscription renewal.
  5. Connect or disable additional services.

By registering an Orion Express account, subscribers have the opportunity to take advantage of current discounts, special discounts and take part in promotions conducted by the company.

FAQ

When will new HD channels appear?

Some HD channels already exist (list here https://kontinent-tv.com/hd-channel.htm). More new ones will be added soon, planned until the end of 2021. This will be announced in the HD Continent TV section (https://kontinent-tv.com/hd-television.htm).

When can I order an HD device in order to switch to Continent TV?

Already now there is such an opportunity to purchase a receiver.

How to pay for Continent TV?

To do this, you need to find the relevant information in the “Payment methods for Continent TV” section. https://kontinent-tv.com/oplata.htm

When can I pick up the receiver and subscribe to the Classic tariff?

In order to place an order for the receiver, you must first re-activate your existing card for Continent Television.

At the same time, there is no need to re-configure the antenna - it is activated for the so-called “universal satellite”.

Mobile application “TV Guide”

The provider has its own application for Android and iOS. It's called TV Guide. You can download it from the official downloader: Google Play or AppStore for free.

The functionality of the application is similar to the capabilities of the account:

  1. Log in to your account or register. For the mobile application, the same login and password are used as for the account on the computer.
  2. Top up your balance and view statements of past expenses.
  3. Ordering new packages, managing services.
  4. Technical support and general information.
ProviderORION EKSPRESS, LLC
LanguagesRussian English
Pricefor free
Number of installations100 000+
AndroidRequired version 4.1 and higher
iOS8.0 and later. Compatible with iPhone, iPad and iPod touch. Apple TV.

Continent TV channel packages

It is possible to watch a whole list of freely available channels:

  • 1 channel;
  • Russia 1;
  • Russia 2;
  • Russia 24;
  • Russia K;
  • Star;
  • Home;
  • Channel 5;
  • STS;
  • TV Center;
  • RBC TV;
  • many others, full list below.


Channels Continent TV

Setting up channels, connection, frequencies, transponders Continent TV

Currently, 2 transponders are used to configure the satellite:

12600 V DVB-S2 SR 30000 FEC 2/3.

Frequency provision – 12600 V Symbol rate – 30000 Error correction factor – 2/3 Selected viewing format – DVB-S2

12640 V DVB SR 30000 FEC ¾.

Set frequency – 12640 V Symbol rate – 30000 Error correction factor – 3/4 Broadcast format provided – DVB-S

To configure the antenna equipment you will need:

  • wrenches (from 10 mm to 17 mm) or adjustable wrench;
  • screwdriver No. 2 Phillips-shaped;
  • felt-tip pen or pencil to place marks on the antenna device mount.

Step 1 Reconfigure the receiver

To do this, you need to set the required parameters in the receiver menu:


Transponders for Continent TV

Stage 2 Rotate the converter

  1. In Russia, turn the converter 2° clockwise.
  2. In the Urals, in Siberia by 3-4.
  3. In the Far East at 2.

Stage 3 Change the rotation of the antenna to the horizon of the rear plane

Turn the plate 5° to the left. Look at the antenna from the back of the “mirror”.

Stage 4 Change the antenna tilt angle in the vertical plane

Look at the device from the back of the “mirror”. In Russia, move the top of the antenna 2 cm away from you.

Make final settings

By adjusting the rotation of the antenna, achieve the maximum level of signal power and quality.

In “Manual search”, search for channels.

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