How to turn off voice guidance on a Samsung TV

On Samsung TVs, the voice assistant function can be activated immediately after leaving the factory. It is a duplication in a female voice of all actions that are performed on the TV. Comments that help people with low vision easily navigate the TV menu using prompts. Voice dictation allows you to make sure you're doing the right thing if you can't see clearly. The feature is called TalkBack.

A sighted person does not need an accompaniment. Duplicating information by voice only irritates, since speaking is performed loudly and can be confusing when switching menu items. On Smart TV models, when the assistant is turned on, the cursor function does not automatically work, and using the browser is very inconvenient.

A way to disable the voice reading of parameters on a Samsung TV

Those who have purchased a plasma panel from Samsung often ask on forums how to turn off a woman’s monotonous voice. She constantly comments on all our actions: switching the channel, increasing the volume, turning on the timer, etc. This voice gets boring very quickly.

Moreover, there is no need for dubbing. There are two ways to turn off the voice acting of your actions on the TV.

Let's look at a quick way:

1. Take the Samsung remote control in your hands;
2. Press and hold the volume button;

   
   Press and hold the volume button

3. Select “Voice instructions” from the menu;

4. Deactivate this option.

After that, click on the “Close” button. If the checkbox is on other items “Video description”, “Subtitles” - remove them as well. In different Samsung TV models, the remote control buttons and their functions may differ. For example, if you hold down the volume button for a long time, nothing happens. In this case, consider the instructions for turning off voice accompaniment through the settings.

Disabling voice guidance through settings on Samsung

Settings can be opened using the remote control and buttons on the TV body.

If you can't turn off TV prompts using the volume button on the remote:

1. Press the menu button on the remote control;
2. Then find and select “General”;

3. Next, select “Special Features”;

4. Click on “Voice Settings...”;
5. Uncheck the "Voice instructions" box.

In this window there are also settings for voice tone on Samsung and playback speed.

Adviсe

You can check whether the unnecessary voice guidance function is disabled by pressing any of the remote control keys after saving the changes in the settings. If, after pressing the key, no sound is heard, it means that all settings have been made correctly and the function is disabled.

If you couldn’t turn off the voice assistant the first time, you must:

1. once again perform the necessary combinations to disable the function, strictly following the proposed instructions;
2. make sure that after each key press there is a response;
3. If there is no response, check or replace the remote control batteries.

If the batteries are working properly, and when you try to disable voice dubbing again, the result is not achieved, then there may be problems with the TV control system.

In case of malfunctions, you must contact a Samsung service center. A specialist from the center can easily identify the problem that has arisen and quickly eliminate it.

Setting up voice control on a Samsung TV is presented below.

Audio support, also known as TalkBack, is designed for people with visual impairments. Finding out how to turn off voice guidance on a Samsung TV will be useful if the user does not need the help of a virtual assistant, but accidentally activated this option.

What to do if there is no sound on your Samsung TV

Users who have just begun to get acquainted with Samsung TV may encounter various problems. If you've connected a device but there's no sound, try turning it off completely. Wait 5-10 minutes and then turn it back on. Often, such actions help eliminate some problems with sound on the TV and more.

If they started after you turned off the voice guidance on your TV, try performing a sound test :

1. Press the “Menu” button on the remote control on the TV panel;
2. Select the “Support” button on the left;

3. Next, select “Self-diagnosis”;

4. And click on the “Run Test” button.

A small sign will appear asking: “Change loudspeaker. TV". You must confirm it and click “Yes”. Next, another window will appear where the current volume level will be displayed. You need to make sure that the volume matches the level of the indicator on the Samsung.

If there is no sound, check again whether you have connected the wires correctly. Users confuse connectors (RCA), which we also often call “bells” or “tulips”. If everything is connected correctly, but there is no sound, contact Samsung support service. Or try resetting to factory settings yourself.

This may be useful: How to disable ivi subscription on TV.

Disabling procedure

New models

In order to understand which instructions to use to turn it off, you need to determine the series to which a particular TV belongs. The serial number of the product is indicated in the instructions for use or on the back of the TV. The series to which the unit belongs is indicated by a capital Latin letter.

All names of modern Samsung TV models begin with the designation UE. Then comes the designation of the diagonal size, it is indicated in two numbers. And the next sign just indicates the series of the device.

New models released after 2021 are designated by the letters: M, Q, LS. Voice guidance for these models can be disabled as follows:

1. on the control panel, press the Menu key or press the “Settings” button directly on the screen itself;
2. go to the “Sound” section;
3. select the “Advanced settings” button;
4. then go to the “Sound Signals” tab;
5. press the “Disable” button;
6. save changes to settings.

If disabling this function completely is not necessary, then models of these series provide a reduction in the accompaniment volume. You just need to set the pointer to the desired volume level and save the changes.

Old series

TV models released before 2015 are designated with the letters G, H, F, E. The algorithm for disabling voice dubbing in such models includes the following set of commands:

1. press the Menu key located on the remote control or touch screen;
2. select the “System” sub-item;
3. go to the “General” section;
4. select the “Sound signals” key;
5. press the Ok button;
6. put the switch on o;
7. save your changes.

On TVs released in 2021 and belonging to the K-series, you can remove the voice response as follows:

1. press the “Menu” button;
2. select the “System” tab;
3. go to the “Special Features” tab;
4. press the “Sound” key;
5. reduce the accompanying sound to a minimum;
6. save settings;
7. Click Ok.

Is it possible to reset settings to factory settings on Samsung TV?

On many TV models, resetting settings is performed in the same way as turning off voice prompts. To do this you will need a remote control.

Let’s take it in our hands and follow these recommendations:

1. Press the buttons in turn: INFO, MENU, MUTE, POWER. The last button is power on/off;
2. A small menu will appear on the left of the screen where you need to select “Option”;
3. In the next window on Samsung, select “Factory Reset”.

   
   Press several buttons on the remote control in sequence

The TV will turn off for a while. After which it will turn on again. Now you need to check if the sound appears. And also log in to your Samsung account. A factory reset will delete all of your previously made settings and settings on your device. If you downloaded applications to the TV, they will also be deleted. If these actions do not lead to the expected result, as well as deactivating voice prompts, you need to contact support. And ask for help.

What you need to set up a smart home system

To set up a smart home system, the following elements are required (if using ready-made solutions):

• control controller ("gateway");
• presence, motion, temperature, light, smoke, water leakage, etc. sensors;
• actuators (sockets, switches, timers, speakers, sirens);
• Wi-Fi router;
• SIM card from a mobile operator for the ability to control your home via the mobile Internet;
• a mobile phone with a Wi-Fi module (smartphone) or a laptop with a Wi-Fi adapter;
• program for a computer, smartphone or laptop;
• smartphone/tablet with Wi-Fi adapter.

To manage the system, you must first download the program from the official application store of your mobile operator. Next, install it on the device from which you will control the system.

The Alice voice assistant will allow you to use all the functions of the control system remotely using a smartphone or TV. The system will be constantly updated and at the same time will monitor failures. When you connect your voice assistant to your TV, you can control all its functions remotely.

Also, “Alice”, as an assistant for managing home devices, has a voice search function for information on the Internet. To connect a smart home system to a computer, you need to have a Wi-Fi module installed. The module is connected to the USB port of the computer. For ease of control, you can purchase a special remote control and keyboard, as well as purchase additional wireless controllers to control a group of devices.

Contacting Samsung technical support

The official support page for Samsung products is located at this address https://www.samsung.com/en/support/. Here you can get advice or tips on how to use this or that device. Contact a consultant directly and ask a question that worries you.

Choose any suitable method for this:

Or open the support page and find service center points on the online map in your city. On the site you can get answers to any questions. Including ways to turn off annoying voice guidance on your Samsung TV model.

Is there a difference in operation between the 2021 and 2021 TV models?

The difference between the older models released before 2021 is that they have a dark-colored menu. It is presented with a minimal set of signs and capabilities. It is located in the form of a square blue frame. The menu on the brand's updated TVs, whose names begin with the letter M, Q, LS, is presented for the entire device. In addition to the usual signs, it contains icons of popular sites. There are additional options.