BBK hotline, how to write to support?

The BBK company is known to domestic buyers for high-quality video equipment. Today, the brand creates decent set-top boxes for digital TV, which are distributed everywhere free of charge. What are the benefits of BBK digital set-top boxes, as well as an overview of the best models and recommendations for setting them up are presented below.

BBK hotline number

To obtain clarification, clients can contact the unified information center by calling the hotline.

You can call within the Russian Federation for free, but check with the operators the topic and nature of the question.

In Moscow and Moscow Region, consumers are advised to use an auxiliary telephone number.

bbk smp017hdt2 how to flash

• Official

Official firmware for TV tuner BBK SMP017HDT2

BBK firmware

Permanent link to the page: https://dvbpro.ru/?p=9320

About the firmware:

Updating the software (firmware) of your equipment is carried out only in cases where any problems arise, or the update will add useful functions to the device. Flashing devices unnecessarily is not recommended, because... During the firmware update process, there is a possibility of equipment failure. If you are not sure that you can handle updating the firmware on your own, we recommend contacting the appropriate service center and qualified specialists.

Download BBK firmware file:

You can download the firmware for any BBK device on the company’s official website. Firmware selection is carried out by serial number. Firmware search page.

Official website of the manufacturer:

• You can check the availability of newer software on the manufacturer’s official website - bbk.ru • List of BBK service centers and technical. support .

How to update firmware:

Proceed as described in the user manual. If this information is not in the manual, contact technical support for your equipment.

Useful links:

• In order to unzip the firmware file, you may need an archiver program. One of the most popular is the 7ZIP archiver.

Manufacturers:

You can add the latest software for your equipment by writing to us through the contact form.

The receiver BBK SMP017HDT2 came in for repair with a malfunction that does not turn on, this receiver was transferred from the store under warranty, so to speak, I sometimes service pre-sale malfunctions or warranty. When turned on, only the LED on the front panel was lit, the remote control did not respond, and when the cable was connected to the TV, only a black screen appeared on the screen.

Diagnostics of the receiver BBK SMP017HDT2.

The diagnostics began with measuring the output voltage of 5 volts, and it was normal.

Features of BBK consoles

Despite the fact that digital TV is significantly inferior to satellite TV in terms of the number of channels, receivers for both types of television may not be inferior to each other in functionality.

This also applies to BBK set-top boxes for digital TV. Their features include:

• high-quality image;
• playback of content from USB media in FHD resolution;
• recording of broadcast programs;
• the ability to pause or rewind the broadcast if necessary;
• the presence of a TV guide function;
• fast channel switching due to modern processors;
• clear interface.

Important! BBK digital television set-top boxes are distinguished by their low price and high-quality build, which is often mentioned by customers in reviews.

Connecting and setting up the set-top box

The BBK set-top box is connected to the TV through the available connectors in both devices. First, the antenna cable is connected to the set-top box into the RF IN connector. Next, select a suitable cable for the TV - tulips or HDMI.

Advice! If the latter is available, it is recommended to choose it due to the higher quality of the transmitted content.

After connecting, you need to configure the BBK digital set-top box. To do this, you should perform the following sequence of actions.

1. The set-top box is connected to an outlet and turned on by the power button on the remote control or case.
2. On the TV, the broadcast switches to the socket selected for connection.
3. When you turn it on for the first time, you must enter the requested data (region, time, date, language, etc.).
4. After completing the initial setup, you should start an automatic channel search. The system itself will ask you to perform this action, just click on “OK”.
5. After searching for channels, they are automatically saved.
6. If you need to reconfigure the BBK set-top box, you should first go into its settings and select reset to factory settings, and then repeat step 4.

Best models

Like any other company, BBK offers a fairly wide selection of digital receiver models. Among those available on the market, the ones presented below have received positive ratings from users and are recommended for purchase more often than others.

BBK SMP240HDT2

The BBK SMP240HDT2 digital receiver is a model made in a metal case with a display, control buttons and a USB output on the front panel. It has a built-in DVB-T/T2 tuner, supports MPEG-2/4 and plays video from small-capacity external drives in MKV format.

Important! The device has an EPG function - an interactive program guide that allows you to find out what will be broadcast on what channel.

The BBK digital receiver is based on the ALI 3821 chipset, which, according to reviews, behaves quite decently and responds quickly to requests. On the rear panel there are antenna input and output, composite video output and HDMI. Audio codec – Dolby Digital. Maximum video resolution is FHD. The delivery set includes the device, power supply, RCA cable, instructions and remote control with batteries. Cost – from 1,100 rubles.

BBK SMP015HDT2

The BBK SMP015HDT2 receiver has a plastic case without a display. The device runs on the MSTAR 7T01 chipset, which is installed in many Russian TV set-top boxes. There is support for DVB-T/T2, MPEG-2/4, Dolby Digital, electronic program guide, teletext and TimeShift function.

On the front panel there is a USB 2.0 connector without support for powering large-capacity drives (hard drives larger than 500 GB cannot be read, formatted - FAT32). On the rear panel there is an antenna input, RCA, audio output, composite video output, HDMI. Maximum video resolution is FHD. Includes RCA cable, power supply, set-top box, remote control with batteries and instructions. Cost – from 800 rubles.

BBK SMP001HDT2

Model BBK SMP001HDT2 is made in a plastic case without a display. All connectors are located on the rear panel - USB 2.0, antenna input, AV output, composite video output, HDMI. A distinctive feature of this model is its support for the PVR - recording broadcasts to external media .

In this case, the USB connector cannot become a power source, which implies the use of small drives up to 500 GB formatted in FAT32, or hard drives with their own power. The model has a built-in DVB-T/T2 tuner and MPEG-2/4 support. Functions include teletext, electronic guide, Timeshift. Maximum video resolution is FHD. Cost – from 800 rubles.

TexnoTok.ru

1 About the receiver

If your TV does not have a built-in dvb-t2
, you can connect a digital set-top box (receiver) with a built-in dvb-t2 tuner and watch digital channels for free.
Receiver (digital set-top box)
is a device for viewing free digital channels according to the DVB-T2 terrestrial digital television standard.

After switching to digital broadcasting and turning off analogue channels, if the TV does not have a built-in DVB T2 tuner, to watch free digital channels you need to purchase a DVB-T2 set-top box.

DVB-T2 (Digital Video Broadcasting Terrestrial - Terrestrial digital video broadcasting) is a modern second-generation terrestrial digital television standard from the DVB group of standards.

We will look at the budget digital television receiver BBK SMP240HDT2 with the function of an HD media player; the device receives a signal from a standard indoor or outdoor antenna.

2 Characteristics

The set-top box is powered via a built-in 5 Volt unit.

3 What's included

The kit includes:

• DVB-T2 receiver BBK SMP240HDT2
• Remote control
• AAA batteries 2 pcs.
• Audio-video cable RCA (tulips)
• Manual

4 Connection and setup

On the front panel of the receiver we see:

• USB 2.0 connector (for viewing media files)
• informative display
• three buttons: on/off and channel switching.

On the back panel of the receiver we see:

RF OUT - COMPOSITE VIDEO OUTPUT - antenna output of transit signal for analogue TV (not relevant).
RF IN - for connecting an indoor or outdoor antenna

HDMI - for connecting the set-top box to a TV via an HDMI cable (you need to buy an additional cable, it is not included)

RCA - for connecting the set-top box to the TV via an RCA audio-video cable (tulips)

You can connect the receiver via an RCA cable (tulips) or via an HDMI cable.

If the TV is old and there are no inputs for tulips and HDMI, you can connect tulips to a SCART adapter

Connection diagram of the receiver to the TV

The set-top box turns on in 8-10 seconds.
On the TV, turn on AV or HDMI mode to output images from the set-top box.

If this is your first time using the receiver, the “Welcome” menu should appear when you turn it on.

Press the OK button to start automatic channel search.

You can manually tune by multiplex frequencies if the auto search does not work. We go to the website and look at what frequency the nearest tower from you operates at. In my case:

The first multiplex is broadcast at 474 MHz

The second multiplex is broadcast at 682 MHz

The first multiplex is a package of digital channels of the Russian Television and Radio Broadcasting Network (RTRS-1), it includes:

• First channel
• Russia 1
• Russia 24
• NTV
• Match TV
• Channel 5
• Carousel
• Russia-K
• OTR
• TV center
• Radio

The second multiplex is a package of digital channels of the Russian Television and Radio Broadcasting Network (RTRS-2), it includes:

• RenTV
• SAVED
• STS
• Home
• TV-3
• Friday
• Star
• TNT
• WORLD
• Muz TV

Multiplex is a package of TV channels that is broadcast through one physical transmission channel using the DVB T2 standard.

• You need an antenna operating in the private range 470-860 MHz.
• Remove the film to prevent it from heating up (do not block the sides of the receiver as they have ventilation holes).
• There is power to the active antenna, but it is turned off in the menu by default.
• In the menu to play AC3, digital audio must be turned on - LPSM Out.
• For best picture quality, connect the receiver to your TV via an HDMI cable.
• In the off state the red LED is on (the clock is displayed on the display), in the operating state it is green (the program number is shown on the display).

To restore factory settings: - press the MENU key to go to the main menu, select “System Settings/Factory Settings” - press OK.

Default password: 0000

After the factory reset is complete, turn off and turn on the receiver again and wait until the “Welcome” menu appears.

5 Main functions

• EPG - with which the user can view a TV program on the TV screen indicating the time of airing.

• The electronic guide is quite convenient; you can click on the title of the program and a short announcement will appear.
• Recording TV programs
• Parental control
• Time Shift is a kind of pause like on a regular video player! The TV show is simply recorded onto external media and played back with a time delay.
• Teletext

• Subtitles

Writing works for both FAT32 and NTFS, but NTFS is more convenient for writing files larger than 2GB. If you press the Record button on the remote control once during a transfer, recording will start and continue until the media is full. If you press again, a timer will appear to set the recording duration before turning off. It's in hours and minutes. The delayed recording timer also works when the receiver is turned off. In total, you can configure up to 8 timers. The time comes, the receiver turns on, makes a recording and turns off. The quality of the recording is indistinguishable from the broadcast original.

6 Download instructions (Operation Manual)

Download BBK SMP240HDT2 instruction manual:

• from MEGA cloud storage
• from TexnoTok server

7 Download firmware

If you have problems with the receiver, you can install the factory firmware.

Download firmware for BBK SMP240HDT2:

• from MEGA cloud storage
• from TexnoTok server

Download and extract the archive onto a flash drive.
Connect the flash drive to the receiver. We go to the menu and find the item update via USB (the flash drive is already connected), the receiver itself finds the required file on the flash drive. Select the ALLCODE option and press YES, the process lasts about a minute and then the receiver goes into standby mode (SLEEP), after which we turn on the receiver. To download the latest firmware for the receiver, go to the official BBK website - and enter your serial number, which is located on the back panel of the receiver.

8 Advantages

• The remote control works well at large radii
• Good channel reception
• Supports AC3 audio codec
• Informative display that works as an electronic clock in standby mode (can be disabled in the menu)
• Metal body, enough holes for ventilation
• Switching channels with minimal delay
• Batteries included
• You can connect an external hard drive to the receiver.
• Works great with an active antenna (if the antenna is 5v, you can power it via USB)
• Show videos in Full HD
• Low price (as of 01/01/2021 = 1290 rubles)
• Can be connected to a computer monitor via HDMI

9 Disadvantages

• Small buttons on the remote control (it’s not convenient to get to the right buttons; you touch nearby buttons, for example, adjust the volume)
• There is no way to track the image when adjusting the screen (contrast, brightness, saturation...)
• Not very high quality RCA cable included
• When the receiver is turned on, the clock is not displayed

10 Conclusion

The receiver is optimal in price, functionality and quality!
With this digital set-top box you can
watch
20 good quality channels for free (without a subscription fee) on any TV. Inexpensive (similar) set-top boxes on Aliexpress:

Receiver DVB-T2 BBK SMP025HDT2

Digital TV tuner DVB-T2, Wi-Fi, YouTube TV set-top box

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