How to cancel your Okko subscription yourself and get your money back?

Modern television is changing. And now the easiest and most convenient way to watch movies and TV series is on the Internet. To do this, you can buy a subscription to an online cinema, one of the reasons why this is a convenient option is that it is legal and you do not need to waste time searching for high-quality films.

One of the best and most popular such services is the Okko online cinema. In addition, subscriptions are often given as a gift when purchasing various equipment. But, unfortunately, after activating the subscription, some time after the subscription ends, you have to turn it off so as not to spend extra money on it.

How to disable okko subscription?

Okko is an online cinema that contains collections of films, TV series and various shows. There are several tariff packages for viewing: light, optimal and premium.

These are the three main packages, but there are also add-ons. These three subscriptions differ in price and the number of films and TV series included in the allowed viewing.

You can disable your subscription through the application or on the website, and there are also ways to disable it through the Okko application on your TV or phone, through your Apple Store, iTunes Store or Google Play accounts. More details about everything below.

How to remove a card from OKKO TV

OKKO is a fairly popular service for watching movies, TV series, and shows, so users should not be afraid to trust it with their funds. But if this is no longer relevant for you, then there are two options for clearing personal information - using a smartphone, and directly on the TV. Let's consider each point in detail.

On the phone

If you chose mobile, then the guide is as follows:

• open settings;
• go to the “Payment for services” section;
• manually clear the number and save the changes.

On TV

If you perform the action on TV, then the step-by-step instructions are as follows:

• open settings;
• go to the services section;
• cancel active subscriptions;
• go to the “Payment for services” item;
• manually clear the map and save the changes.

If you still have any questions, we advise you to contact the company’s customer hotline number - 8 800 700 55 33 (calls within Russia from landlines are free). We also recommend writing through the feedback form on the official website. This way they will also help you solve existing problems. We emphasize that deactivation of subscriptions can only be done if you have no debt.

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Disabling okko subscription on TV.

If the Okko online cinema is installed on a TV with the Smart-TV function, then you can also disable the subscription through the TV. To do this you need:

• Log in to the Okko application.
• Go to the application settings, they are located at the bottom of the menu window.
• Go to the “subscriptions” tab, all connected and disconnected subscriptions are located there.
• Next, you need to select the required subscription and cancel it; you can also turn off auto-renewal and renew your subscription there.

Subscribers on Odnoklassniki: who are they?

Before considering methods on how to delete your subscription in Odnoklassniki, you should understand who the subscribers are in OK. A subscriber in Odnoklassniki is a person who sent a friend request to the user, but the user did not accept it. That is, he did not want to add as a friend or ignored the request to add for some other reason.

In addition, people who were previously friends with the OK user can become subscribers. For example, if you want to remove a person from your friends list on Odnoklassniki, then such a user automatically becomes a subscriber. And vice versa: if you are removed from friends, then you also become a subscriber.

In addition, you can become a subscriber quite consciously if the user is interesting, but there is no desire to reveal to him personal profile information that is available only to friends. After all, a subscription to Odnoklassniki opens up the following opportunities:

• allows you to view news and user updates;
• makes it possible to view added photos, as well as videos and music;
• and also see information about the user’s newly added friends.

In addition, there are often situations when only subscribing to a specific user is the only way not to follow him and his page. This applies to the profiles of stars, politicians and other public figures whose pages simply do not have the function of adding friends.

Disabling okko tv subscription on your phone.

You can disable the subscription from your phone through the application; if it’s Android, then through your Google Play account; if it’s an iPhone, then through the Apple Store or iTunes Store.

To disable via the Okko application, you must:

• Log in to your account with a subscription.
• Go to the settings menu.
• Go to the subscriptions tab.
• Select the required subscription and click on the disable button.

If your Android phone and online cinema are linked to your Google Play account, you can disable your Okko subscription through Okko. In order to do this you need:

• Go to the Google Play application.
• You need to go to the menu and select the account section. The menu button icon is in the top right corner.
• Next, go to the subscription section.
• Select the Okko online cinema and click on the “cancel subscription” button.

Cancel your Android subscription

If the operating system is iOS, then you can disable the subscription in addition to the Okko application through the Apple Store or iTunes Store. To do this you need:

• First you need to go to the device settings.
• Next you need to go to the Store settings, to do this you need to go to the username.
• Then you need to go to subscriptions.
• There is also an Okko application, you need to click on it and select cancel subscription.
• Next, a window will appear confirming the cancellation. You must select Confirm.

cancel iPhone subscription

Correct connection

If after the end of the semi-free period the service has already deducted money from you for the next period, then it’s too late to drink Borjomi. But if you are just going to connect a paid service, just test it for a while - do it right.

Main account

To log into the service, use your main Google, Yandex, or any other account that is allowed (VKontakte, Mail.ru, Facebook, Apple ID). Do not create a separate account in Google, Yandex, etc. to connect to any online cinema. There is a high probability that by the time you want to disable your subscription, you will forget that it is on some new account, and you will not find it in your main one.

Separate card without overdraft

Choose a card without overdraft . That is, without the ability to continue to write off amounts when your money runs out. Having a separate card (for example, virtual ) for payments on the Internet is a good idea. This way, your money from your main card will not flow away in an unknown direction. But make sure that the overdraft service is not activated without your knowledge. Otherwise, the balance will go into the negative when the money allocated to pay for the service runs out. And if notifications are turned off and you don’t check the card (because you’re sure there’s nothing to write off there anyway), you’ll have to pay a significant percentage for using the borrowed money.

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Mobile applications

Connect services using mobile applications. This will make it easier to find and disable later. If you subscribe to an online cinema from a TV (SMART TV) or from a computer (via a browser), you will have to work hard to find the treasured shutdown button.

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Disabling a subscription from a Sberbank card.

Another way to cancel your subscription to Okko is to disconnect via Sberbank Online. You can do it both on the bank’s website and in the bank’s app. To do this you need:

Canceling a subscription to Sberbank

Canceling a subscription to Sberbank

• Log in to your Sberbank Online personal account.
• Next, go to the transfers and payments menu.
• In the “my auto payments” tab, go to manage auto payments, there will be a list there.
• The list with automatic payments will also include the Okko online cinema, where you will be asked to cancel the service.
• In this way, you can disable your subscription to the service if your personal account number is linked to your Sberbank card.

But if you need to unlink the bank card itself, this can be done through the bank’s website. This cannot be done through the Sberbank Online or Okko application.

Is it possible to get money back if it has been written off and how to do it?

The subscription fee is charged once a month. It will not be possible to return funds that were already written off earlier, provided that the person used the site or application, because the service was provided and was in demand. But if you did not know about the subscription, or forgot to turn it off after the trial period, but did not use it, it is possible to return the money spent.

If any disputes arise, you must contact a service specialist for help to get a refund for your subscription to OKKO:

• Support Center by phone 880-070-055-33. The operator will redirect you to a specialist who can advise on the issue of interest.
• Service email. It is necessary to clearly and in detail describe the situation and send a letter to the email address [email protected] Specialists work with each specific case. The answer will be sent by email, or you can provide a contact phone number for feedback.
• Personal account. In the "Feedback" section.

Important! In order to get a refund for the service, you cannot use it, it is better to completely refuse to visit the service’s applications during the proceedings.

Refunds are only possible if the service was not received. You must submit a return application. The application is drawn up in free form and sent to the e-mail of the online service, or by letter to the legal address of the organization.

If you send a paper application, you can request receipt of receipt. The grounds for the refund should form the basis of the text of the application.

In addition to individual reasons, the document must contain the required information:

• Artist's name.
• Information about the applicant.
• Document's name.
• Description of the situation.
• Link to the legality of the grounds for a refund.
• Request for return.
• Account details of the applicant, if desired, return funds to the current account.

We do not recommend completing the documents yourself. Save time - contact our lawyers by phone:

8 (800) 350-14-90

Don't forget to delete your bank card data from the application to avoid unwanted charges.

Next, there are three possible scenarios:

• You will be contacted to resolve the dispute.
• Your request will be denied.
• You will be ignored.

The application processing period is 10 working days. If the result is satisfactory, the refund must be made within 10 days.

Disable auto-renewal of subscription.

For convenience, the online cinema has an auto-renewal feature. The subscription is renewed every period, that is, every 30 days. This occurs by debiting the monthly subscription cost from the bank card linked to your account.

If you don’t like the subscription, you can disable auto-renewal of the subscription, then when the paid period ends, the films and TV series included in the subscription will become unavailable. If the subscription is needed again, you can reactivate it or set up subscriptions.

To disable auto-renewal you need to:

• Go to the settings menu in the application or on the website in the account section.
• Go to the subscriptions tab.
• All available subscriptions are collected there, and under the required one there is a “disable auto-renewal” button.
• Click on the “turn off auto-renewal” button.
• Confirm the action if necessary.

How to unsubscribe from Okko TV yourself?

The Okko program has many free services for viewing art paintings. Here, there are also paid channels for playing movies and TV series. Methods for obtaining content:

• buy a movie once and for all, access to the file is always open;
• temporary rental of a film or sitcom for 2 days;
• subscription for 30 days, watch unlimited films and TV series.

For convenience, users are offered an auto-renewal subscription option. At the end of the period, the system withdraws money from the linked bank card. It is located in the client’s personal account. Then they offer the service for the next month. To cancel your subscription to the service:

• launch the Okko application;
• open the “Settings” section;
• click on the “Subscriptions” item;
• deactivate the “Auto-renewal” option;

• in a new window, confirm the operation, click on “Cancel”.

No further funds will be debited. While the previous tariff has not expired, you can watch all video content.

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On Smart TV and PlayStation 4

On a Smart TV, you can easily disable the option using the following method:

• go to the “Settings” folder, then open “Subscriptions”;
• disable the action and press the corresponding key.

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On phone and tablet

Using the gadget, it is possible to deactivate the service. The instructions are absolutely identical. Click on “Settings”, then “Subscriptions”. It is also possible to restore the option. There is a corresponding button in the dialog box. Use any mobile phone. You can disable the service from any smartphone. Regardless of the operating system (iPhone or Android), the instructions are the same.

In your personal account

To manage subscriptions, you must log in to your personal account. Complete a short registration, enter your personal information and bank card number. The personal account contains information about the client and a list of connected services.

Refund.

If, after paying for a new month of using an online cinema subscription, you realize that the subscription is unnecessary, then you can cancel it and get your money back.

The easiest way is to call the Okko hotline, where you can explain the situation, after which you need to dictate the personal account number, which is indicated in the user’s personal account.

Next, wait for the funds to be announced. But this does not always work; money is refunded only if the paid period has just begun or has not begun at all.

But it is not always possible to challenge a refund. You cannot return money for the past month, even if you have not used the online cinema services during this period; this is stated in the terms of use of the service.

And it is not subject to appeal. If it happens that you cannot disable the subscription, then there is another last resort, which is better not to resort to.

It consists in the fact that you can block a card linked to the personal account of your account on the video service. Then the money cannot be debited and an error will occur in the account, and the subscription will stop, then you can delete it or restore it at will.

What is OKKO

OKKO is one of the most popular Russian online cinemas. The service has been available since 2011, and during this time more than 17 million users have appreciated it. 1.5 million people watch OKKO regularly.

OKKO offers its viewers more than 35,000 films. Some of them are available in Ultra HD 4K, 3D, HDR quality with decent Dolby Atmos and Dolby Digital Plus sound. A nice bonus is that some films can be watched while they are still being shown in cinemas. This opportunity arose due to the fact that OKKO cooperates with the best film studios in the world.

The service has a user-friendly interface. Films are divided into genres and categories, so finding the film you need is easy.

Unfollow a friend in OK

The question regarding how to unfollow your friend on Odnoklassniki is extremely relevant. However, today this social network does not provide such an opportunity. You cannot unfollow friends without deleting them. If you do not want to see updates from a friend, and also do not want him to see yours, then you need to do the following:

1. Discard the friendship by unfriending the user.
2. Now you won't see updates from your friend in your feed, but he will see yours.
3. To prevent this from happening, you should go to the “Subscribers” section, where the user moved after being removed from friends, and block him.

What are they?

In order for you to understand what you have to pay for and what we lose by turning off services, we have provided a short list of them.

Invisible

The function allows you to visit any social network user without appearing as their guest. We described it in more detail here.

Closed profile

When you activate a private profile, only your friends will be able to see its information. Accordingly, a stranger will not be able to follow you or send a message. Read more here.

Rating 5+

The service is provided for a month and allows you to give a 5+ rating to any photos. By default, you can only rate a photo 5 points.

Present

There are free gifts in Odnoklassniki, but they are few. If you pay a certain amount, you will get much more. You can also buy souvenirs individually for OKi.

Paid emoticons

In OK there are a lot of stickers and emoticons that can be bought for money. What can I say - the majority are like that.

Opening additional groups

By default, you can register only 5 communities. Want more? You'll have to pay.

All inclusive

This is a collection of free gifts, themes, stickers, etc.

The social network Odnoklassniki does not stand still. Some services are replaced by others, we see new prices, etc. The machine spins in such a way as to extract as much money as possible from the pocket of the gullible user.

Advantages and disadvantages of the OKKO cinema

On the Internet there are many reviews about the OKKO online cinema and reviews of it. Based on this information, we will make a list of all the advantages and disadvantages of use:

We can conclude that the service has positive and negative sides in equal proportions. Some of them ruin the user's movie viewing experience. Having studied the provided site with reviews, the user encounters criteria that are repeated. This means that there are aspects that management needs to pay close attention to.