This article shows how to connect the Zala interactive television set-top box to a modem and how to configure the set-top box on the TV. A diagram of connecting all involved elements for correct operation is also provided.
This figure shows the equipment connection diagram
Figure 1 - Connection diagram
The modem is connected to a 220V line and through a splitter to a telephone line. The main telephone socket and telephone set are also connected to the splitter. The set-top box is connected to the modem in the 4th Lan port, to a 220V socket and to the TV with an RCA (tulip)/HDMI/Scart cable. The equipment comes with standard length wires of 1.5 meters. The equipment set is shown in the figure below. The set-top box includes a power supply, an RJ-45 network cable, an RCA cable (tulip), an HDMI cable and a remote control.
Figure 2 — B700 equipment set Figure 3 — Power supply Figure 3 — RJ-45 network cable Figure 5 — RCA cable (tulip) Figure 6 — HDMI cable Figure 7 — Remote control Figure 8 — B700v2 set-top box
We connect everything as in the diagram above; if the cable length is not enough, the subscriber must purchase a cable of the required length independently. After connecting, you need to use the TV remote control to switch it to AV mode (if connected with an RCA cable), to HDMI mode (if connected with an HDMI cable) and to Scart mode, respectively.
If the set-top box has not been pre-configured, then you need to configure it yourself; to do this, after turning off, press the large SET button on the set-top box remote control (third row from the top) and enter the password 6321, then press OK.
Figure 9 - Entering settings
Now you need to select Basic settings and click OK
Figure 10 - Basic settings
Next, in the Account field, you need to enter the login that is specified in the service agreement, and in the Password field, similarly enter the password from the agreement and click OK
Figure 11 — Account setup
In the new window, click restart and after the set-top box reboots, everything will start working.
Figure 12 - Restart
Two TVs in one apartment are a common occurrence. A private cottage can have 3 or more TV sets. 95% of modern liquid crystal and LED panels have a built-in module for receiving digital channels. And owners of old devices have to watch TV through digital tuners.
Is it possible to connect several TVs to one set-top box, how to do it and what will happen - I will tell you about all this in this article.
Problems in connecting several TVs to one set-top box
The main feature of connecting two or more TVs to watch digital television to one tuner is that the picture on all devices will be the same. In addition, the console remote control only works in the room where the device is located.
This issue is partially resolved. There are four ways to connect two or more TV devices to a digital tuner. Let us consider in detail the algorithm of actions in each case, as well as the advantages and disadvantages of the options.
Method No. 1 - directly connecting 2 TVs to one set-top box
Difficulty level | Efficiency | Max. number of TVs | Price |
Simple | Low | 2 | Up to 100 rub. |
The only condition for using this method is that at least one of the two TVs must have an HDMI input, and the tuner must have RCA and HDMI connectors.
- We connect a TV device with an HDMI input to the corresponding DVB-T2 connector of the tuner using an HDMI cable.
- We connect the second TV receiver using “tulips” - an RCA cable.
The finished RCA cable (“triple tulip”), as a rule, reaches a length of 5 meters. If the second TV is located further away, you will have to make the interconnect cable yourself. To do this, you will need to buy RCA plugs, F-connectors and a regular coaxial cable.
Two F-connectors are installed on both sides of the cable, and RCA plugs are screwed onto them. To transmit stereo sound, you need three cables, and for mono, two are enough.
Restriction: the length of one RCA cable should not exceed 15 meters, otherwise interference may occur or the picture will disappear. However, for most apartments this cable length is sufficient.
pros | Minuses |
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Method No. 2 - connection via a splitter and RF modulator
Difficulty level | Efficiency | Max. number of TVs | Price |
High | Average | Not limited | From 2000 rub. |
A high-frequency (RF) modulator is a device that converts low-frequency video and audio signals into the UHF range. It allows you to broadcast a channel over a long distance via cable. Please note that some terrestrial receiver models already have a built-in RF modulator.
A splitter (frequency divider of the signal from an over-the-air antenna) is connected to the output of the RF modulator to distribute image and sound to several television sets at once. Depending on the model, the splitter has from two to eight outputs, to which TV devices are connected via a television cable.
The principle of operation of an antenna splitter is simple: it evenly divides the input air between the available outputs. For example, if 12 dB is applied to the input, then the outputs of a double divider will be 6 dB, and a triple divider will be 4 dB.
- We connect a high-frequency modulator to the digital receiver.
- We connect a splitter to the RF output of the modulator.
- Through a signal divider we distribute the channel to the required number of devices.
- We plug the unused outputs of the antenna splitter with resistors.
There are dozens of antenna splitter models on the market, all of them can be divided into two large groups:
- Passive. The received broadcast is diluted and distributed without additional processing, so the signal quality decreases as the wire lengthens. They are used if you need to connect two or three TVs to the set-top box. It will not work if the signal is weak, since the image and sound quality will suffer greatly when divided.
- Active. They are equipped with an amplifier and do not have this drawback. If you want to distribute the picture to more TVs, then you need to use this type. Requires power supply to operate.
What's the advantage?
- many interesting channels;
- convenient and functional software shell;
- unlimited possibilities for interactive interaction with content;
- individual selection of broadcast programs.
And all this with high image quality and excellent stereo sound. For your convenience, we have placed information on all tariffs for individuals in one table:
Name
Cost including VAT (month, BYN )
You can always check prices on the official website https://zala.by/node/4623
“Interactive ZALA” eliminates the need to adapt to the broadcast schedule and allows you to watch your favorite programs exactly when you want, and also pause it if you need to leave. Or even shift the broadcast schedule back to 48 hours.
By the way, you can record the programs you need so that you can watch them later in a comfortable environment. There are also many additional features, all of which you may find useful. For example, “Parental Controls” will protect your children from inappropriate content with age restrictions.
You can connect additional packages and thereby personalize the selection of broadcast channels. A list of them can be found on the official website.
Attention: connection to the basic package is paid, the cost is 4.20 BYN for the main receiver and 1.70 BYN for each additional one.
“Terrestrial ZALA” allows you to watch digital television using wireless transmission of a TV signal from Beltelecom terrestrial transmitting stations. However, without interactive interaction with the content. Broadcasting of programs is carried out according to DVB-T and DVB-T2 standards.
Connection also costs money - 4.50 BYN for each TV receiver. And you can also connect additional packages. There are not as many of them as in the tariffs above, but quite enough to diversify the main grid.
“SMART ZALA” is a current service from Beltelecom that allows you to watch television programs and films on a variety of devices. In other words, directly through the firmware of your smart TV or through a smartphone or tablet.
This is a fundamentally different way of transmitting content and is not supported on all devices. Therefore, it is better to clarify in advance the technical feasibility of connecting it.
Method number 3 - connecting several tuners to one antenna
Difficulty level | Efficiency | Max. number of TVs | Price |
Average | High | 4 (no amplifier) | From 800 rub. |
This scheme has fundamental differences depending on which antenna is installed: passive or active.
Algorithm of actions for a passive antenna:
- Connect the splitter to the antenna.
- Connect the TV set-top box to the splitter outputs.
In the case of a passive antenna (without an amplifier), the set-top boxes are connected through a signal divider. The splitter model is selected in accordance with the number of receivers that are planned to be connected. If the broadcast power is insufficient, an active TV splitter is needed.
Algorithm of actions in the case of an active antenna device:
- The signal divider is installed after the power injector. This is a classic option for connecting several set-top boxes to an antenna with an amplifier through an air splitter.
- If there is no possibility of connecting the power supply at the location where the splitter is installed, then you need to purchase an antenna splitter with a voltage pass.
Please note that a conventional divider is not suitable in this case, since it will not pass the power supply. And an active terrestrial antenna without power will produce a signal of worse quality than a passive device under the same conditions.
Another type of connection to a common antenna is a scheme with a master and slave receiver. In this case, the antenna signal is fed to the input (RF-IN) of the master receiver, and then through the antenna output (RF-OUT) goes to the slave set-top box.
Lifehack! When using an all-wave antenna and an on-air TV signal, you can connect the RF output directly to a second TV (without a set-top box). Then on the first screen you can watch digital channels, and on the second - independently - analogue ones.
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Zala setting up the second console
After looking through many stupid and useless forums on the Internet on this topic, I decided to make this instruction - in case it makes life easier for someone.
So I have an ADSL modem and the desire to configure it to use 2 Zala, i.e. configure one more port (3rd) for ipTv
By default, only the 4th port is configured in the modem for ipTV (Zala), our task is to configure one more.
Let's consider this issue using the example of the most common modem Promsvyaz M-200a.
Click as shown in the figure by numbers - select Advancent Setup, then click VLAN and As VLAN PVID for each Interface (figure below)
In the menu that opens, put two in place of one as indicated in the figure below, save by clicking Save, and then NEXT.
Uncheck the third Port Ethernet and save - SAVE
We select two in the VLAN index, after that the page is updated and put a tick above the number 3 as shown by the arrow in the figure. Then save - SAVE
All that remains is to disable DHCP
That's all, if you followed the instructions exactly, then port 3 can now be used for ipTv. If you have any questions about this or other topics, ask. We will help you in any way we can. Or you can describe your problems on the forum, we promise that you will receive a clear and intelligible answer in the near future. Good luck!
Source
Method number 4 - connecting a separate tuner with an antenna to each TV
Difficulty level | Efficiency | Max. number of TVs | Price |
Simple | High | Not limited | From 1200 rub. |
This method is the simplest from the point of view of organizing the display of an independent channel on each of the television receivers, but also the most expensive.
For each TV device you must purchase:
The set-top box is connected to the TV using an RCA or HDMI cable, depending on the TV model.
If you live in an area with reliable reception of a DVB-T2 digital signal, then it will be enough to use an indoor antenna device for each television receiver. Otherwise, you will have to install an external UHF antenna (passive or active depending on the signal strength).
AndreyPopov, there is analog TV (now this tariff is connected), if it is possible to have analog TV in one room, and digital TV in the second (CAM module), then this, in principle, solves the problem
But to be honest, I didn’t understand how to solve the issue with the help of “Volya Samrt HD”.
Surf, a tuner in the kitchen will not work, since the sockets (TV and 220V) are located behind the TV, which will hang on the wall, there is simply nowhere to mount the tuner. Well, buying a second CAM is expensive.
TV in the kitchen for my wife, who spends half the day there.
- Designate as new instead
- Bookmark
- Subscribe
- Vimknuti
- Subscribe to RSS feed
- View
- Drukuvati
- Send to a friend
- Inform about the presence of the unacceptable instead
Question about TV without smart options
Can the modem be connected to TVs that do not belong to the Smart category? The answer is negative. This issue can be solved by connecting a special set-top box.
An HDMI cable is used to connect it to the TV. The set-top box displays an image on the receiver. It itself runs on Android. In this way, the TV is transformed into a kind of tablet.
Typically, manufacturers of such set-top boxes create a very convenient interface for settings. Also, the operating system of the devices is optimized for use on a large screen.
There are a huge number of such consoles in stores. There are models with different parameters and power. Some can support 4k, others cannot.
Their price tags are affordable. The top seller is the Xiaomi Mi Box 3 model, which works with 4K.
The following modifications are no less popular:
2. Dune HD Neo 4K.
Such a device is connected in one of the classic ways: via wire or Wi-Fi. Below, as a detailed example, the connection of item 4 is presented.
What is the IPTV service from Rostelecom
Interactive television is a real breakthrough in the development of telecommunications. The service offered by Rostelecom provides the opportunity to watch more channels, and in the best quality. In addition to watching films, a unique opportunity to rent films has appeared; users can also take advantage of a huge collection of karaoke and record their favorite show. This can be done either on your own media or on a set-top box if you choose a more expensive device with a built-in hard drive. By the way, the purchase of a receiver is the main condition for the provision of the service. You can connect it either independently, following the instructions, or with the help of a technician from the supplier company class=”aligncenter” width=”400″ height=”367″[/img]
Connecting the receiver
If you decide to use the interactive television service from RTK, all you need to do is visit the company’s office, buy one of two device options and pay a subscription fee. After a short time, the service will be activated, and all you have to do is connect the device. This is not difficult to do, but some difficulties may arise.
Remember: in order to use a TV tuner, you must have high-quality Internet access, connecting cables and a remote control for the TV receiver and set-top box. Cables, all kinds of adapters and a remote control are included in the kit, so it is highly advisable to check the package when purchasing.
You can connect interactive television using one Rostelecom set-top box in three ways: using an Internet cable, via Wi-Fi and using PLC adapters. It will be easier and cheaper to connect via cable, so we suggest considering this option in more detail:
Interactive television ZALA
HOW TO DETERMINE THE TECHNICAL POSSIBILITY OF PROVIDING A SERVICE?
1. Where can I find out the technical possibility of connecting to the service?
To clarify the technical feasibility of connecting to the ZALA interactive television service, you need to contact the Beltelecom sales service in your area. Contact information about sales services can be found on the main page of the site in the “Connect” section.
WHAT EQUIPMENT IS USED, HOW TO CONNECT OR REPLACE IT?
2. Do I need to purchase equipment to connect to ZALA and what kind?
When connecting, it provides a set-top box (set-topbox or STB) for use for the duration of the contract, and, if necessary, a modem, without charging an additional fee. Additionally, to activate the service, you must ensure the availability of:
— connection points to the data network via ADSL (RJ-12 telephone socket) or PON (optical socket) with a free power outlet no further than 1.5 m (or use an extension cord) to connect the modem;
— an additional amount of network cable required to connect the STB to the modem, if the length of the cables included in the standard kit is not enough (if the television receiver is more than 1.5 m away from the telephone socket);
— TV receiver with RCA (“tulip”) connectors and/or an HDMI connector.
3. Is it possible to connect ZALA to a CRT TV or do you only need an LCD or plasma TV?
The type of TV can be any. ZALA can be connected to both a regular CRT TV, including domestically produced ones (JSC Vityaz, Unitary Enterprise ZEBT Horizont), and to an LCD or plasma panel. The main thing is that the following requirements are met:
The television receiver (TV) must have at least one of the following inputs:
— for video:
1) composite CVBS (“tulip”);
2) S-Video;
3) component Y/Pb/Pr;
4) HDMI - in case of connecting a package of high definition channels.
— for audio:
5) L-Audio-R;
6) S/PDIF.
If the TV receiver only has a SCART connector, then you must additionally purchase a SCART-tulip adapter.
4. I am renovating and want to lay cables for the Internet and television in advance. Where can I see the recommended cable layout?
There is no single scheme, but there are general recommendations for creating such a scheme.
Firstly, for any connection, it is most convenient to place the set-top box close to the TV receiver, since the TV receiver is connected to the STB set-top box with an audio-video cable 1.5 meters long. It should be taken into account that the STB set-top box is controlled by a remote control, that is, it must be in line of sight.
Secondly, the set-top box itself is connected to the modem via a UTP cable, and here there are 2 options:
– the modem is installed next to the set-top box and TV receiver;
– the modem is installed in another room and to connect the set-top box to it you need to use a long UTP cable.
Thirdly, it is necessary to ensure that the modem is connected to the line (ADSL line or PON optical line.
5. Is it possible to connect a TV to STB via Wi-Fi or STB to a modem via Wi-Fi?
It is possible to connect the STB to the modem via Wi-Fi using the ZTE W200C Wi-Fi adapter or an equivalent. It should be noted that the quality of the service may deteriorate. But you cannot connect your TV via Wi-Fi to STB.
6. Is it possible to connect ZALA using a wireless phone (WLL technology)?
No. Interactive television services are provided only through a wired subscriber line.
7. I decided to connect HD packages, now I have a regular SD set-top box, what do I need to do for this?
It is necessary to find out from the service center specialist the availability of technical capabilities and HD equipment. If they are available, replace the SD set-top box with an HD one, to do this, come to the sales service with a set-top box for exchange, as well as to connect HD packages.
8. Which manufacturers' modems do you provide when connecting? Can I wait in line for a modem from a certain manufacturer or with a certain feature?
Upon conclusion of the contract, equipment that is available in the sales service is issued. If you want to exchange your equipment for another with certain functions, this is allowed if the latter is available in the sales service.
9. Will ZALA work if there is a security alarm on the subscriber line?
Activation of the ZALA service is possible if there is a security alarm on the subscriber line. For this purpose, special data transmission network equipment and terminal equipment for security are used, which can be provided for the duration of the contractual relationship. Or, if additional technical capabilities are available, an alternative option for connecting to the service may be offered, for example, organizing a payphone line or a two-wire dedicated direct line (without charging a fee).
10. When connecting to ZALA, will it be possible to watch television from another operator (for example, cable) on one TV?
When you connect to ZALA, you still have the opportunity to watch television from another operator. To do this, you will need to switch the TV from AV mode to normal mode, used to watch television from another operator.
11. My console remote control (or power supply) is broken. Do I need to replace the entire set of equipment, or can I just buy the damaged part?
You can purchase the remote control from the Beltelecom sales service. The rest of the equipment is accepted for testing and/or replaced with working equipment free of charge. For equipment broken by the Subscriber, if this can be determined visually, an invoice is issued for payment.
12. Can I purchase an STB set-top box (from you or from third parties), of the format I’m interested in (for example, STB HD, if I don’t plan to connect the HD package), with the wi-fi function, or as property (I don’t want to be responsible for someone else’s thing) , given to me for a while). What are the requirements for terminal equipment (when purchased from third parties)?
The equipment is issued by the Operator for the duration of the contract. You can also purchase equipment from third parties, but these must be set-top boxes manufactured) of the following types: B600v4, B600v6, B700v2, B700v5.
FEATURES OF SERVICE PROVISION
13. Is it possible to activate the “Children’s” package separately?
Additional thematic packages “Children’s”, “On the Sofa”, “HD-package”, “Educational”, “For the Soul” and others cannot be connected separately from the basic packages (for individuals - “Premiere”; for legal entities - “ Corporate"). In addition to the basic package, you can choose any additional packages and/or services in any combination of them in accordance with the current tariffs. The order can be placed through the My Beltelecom Application, User Account or in the Operator’s sales service.
14. I use the interactive television service ZALA “Premiere” package and want to switch to one of the packages, “Family”, etc., what do I need to do for this and how much will it cost?
To do this, you need to submit your identification documents to the service center, and no additional payment will be charged for the switch. You must be the owner of the phone or be registered at the address where the services are installed.
15. Tell me, what is the maximum number of days in which it is possible to watch already completed TV shows?
Watching television programs previously broadcast on air (delayed viewing) is possible with a shift in the broadcast schedule back up to 48 hours (depending on the television channel).
16. There is a need for unlimited round-the-clock access to audiovisual works from the Video Library.
Take advantage. This is a service for unlimited round-the-clock access to audiovisual works on a subscription fee basis.
17. Forgot my parent password. What to do?
To recover your password, you need to call the technical support service at 123 or contact the Beltelecom sales service with identification documents.
18. Can I sort the channels as I wish?
To create a selected list of channels, in the “Television” section, when the cursor is on the channel of interest, press the “App” button. The selected channel will be added to the list of favorite channels. After this, you need to confirm your choice by pressing the “Ok” button. Going to the list of favorite channels and back to the main list is carried out by pressing the “◄◄ ►►” button on the remote control. In this case, it is not possible to change the channel numbers in the list.
19. Where can I read how to use the service?
Detailed information on how to use the service, including interactive services, is provided in the User Guide posted on the website.
20. What is the quality of the transmitted ZALA signal?
Currently, standard definition video is transmitted in PAL format 720x576 pixels. For HDTV, the signal resolution is 1280x720 or 1920x1080 pixels.
21. In what format is the audio track transmitted and will the sound be in 5.1 format?
Audio is encoded from 96 kbps to 192 kbps depending on the channel.
22. During a thunderstorm, something happened to the equipment. On what basis did the service center present me with a claim and issue an invoice?
The operator warns in advance that in order to avoid damage to the terminal equipment caused by the influence of meteorological phenomena (lightning discharges, etc.), the subscriber must turn off the terminal equipment from the power supply network when such phenomena occur, otherwise, in case of damage to the provided equipment, the subscriber will need to reimburse its cost .
HOW TO FIND OUT YOUR BALANCE AND PAY FOR THE SERVICE? TARIFFICAL FEATURES
23. How can I find out the balance of my personal account?
You can check the status of your personal account in the EPG on the TV screen (Settings – Check balance), in the “My Beltelecom” Application or in the “User Account” on the website. “User Account” is located on the main page of the site. To log in to the User Account, enter your username and password in the appropriate fields. Please note that the login and password are specified in the order form. In the "User Account" select the "Account Status" section. In the “Current Balance” column you will see the balance in your personal account.
24. I don’t have time to pay – what should I do?
For subscribers of the advance form of payment, the “Promised Payment” service is available, which allows you to top up your personal account if the funds are running out or have already run out and there is no option to pay in cash. Registration of the “Promised Payment” is carried out through the “User Account” on the website. The maximum amount of the promised payment is 20 rubles. If within five days from the date of ordering the “Promised Payment” service you do not confirm it with actual payment, then the amount of the promised payment will be canceled and will increase the existing debt for the service in accordance with the tariff plan.
25. How to pay for the service?
Individuals can pay for services in cash, using bank plastic cards in banks, information kiosks, and post offices of RUE "Belpochta"; through the mobile payment system; using express payment cards. When paying in advance, the Subscriber has access to the “Promised Payment” service. Detailed information about payment methods and places can be found in the corresponding section of the site. Payment is made using the Application number for the provision of the ZALA interactive television service.
26. Tell me the terms of payment for the service.
If you are connected via an advance payment system, then you can top up your personal account at any time convenient for you for any amount at your discretion - the main thing is to maintain a positive balance.
If you are connected via a credit payment system, the bill for the service is included in your monthly bill for telephone services and must be paid by the 1st day of the month following the billing month.
27. Is it possible to connect ZALA to two or more TVs and watch different TV channels on them? How will the subscription fee be calculated?
The ability to connect two or more televisions to the service via one telephone line depends on the communication line parameters. As an alternative option for connecting the ZALA service to two or more televisions, it is recommended to install an additional telephone (payphone) line. To watch ZALA on two TVs, you need to connect a separate set-top box (STB) to each of them, sign one Application for the provision of services and pay the cost of each set-top box. The cost of an additional connection is lower than the cost of the main connection. Tariffs for the service can be found on the website.
28. If I didn't like the movie selected in Video on Demand and didn't watch it to the end, will I pay for it?
The fact of ordering the “Video on Demand” service is considered to be the start of watching the film you have chosen from the catalog offered for paid viewing. Therefore, regardless of the duration of viewing, the one-time cost of ordering a film will be debited from your personal account. The movie you choose will be available for viewing from the moment you order it within 24 hours an unlimited number of times without charging any additional fees.
29. Are the options for watching past TV programs and rewinding a program paid or is their cost already included in the subscription fee?
There is no additional charge for using delayed viewing services: pausing the program being watched, viewing past programs (shifted back along the broadcast grid up to 48 hours). They are provided as part of packages with delayed viewing services (“Premiere” - for individuals, “Corporate” - for legal entities), as well as within service packages that include ZALA interactive television services.
30. In addition to the television itself, will high-speed Internet be provided? Is payment for it included in the subscription fee or is there a separate tariff?
Internet access services are not provided when registering contractual relations only for the ZALA service. However, if technically possible, your subscriber line may additionally be provided with the byfly Internet access service in accordance with current tariffs. In addition, Beltelecom provides service packages consisting of telephone services, byfly and ZALA in various combinations. You can find out the cost of service packages on the website beltelecom.by. Tariffs for access to the Internet are on the website byfly.by.
31. Where can I find out about tariff changes and if there is little money left in my account?
You can see a warning about tariff changes in the news feed on the website or in the My Beltelecom Application. Information about approaching the shutdown threshold can be ordered in the “My Beltelecom” Application to an email address for free or an SMS notification for 10 kopecks per month.
32. Why does it often happen that the amount billed for payment is much more than the subscription fee indicated on your website?
The amount billed for payment, in addition to the subscription fee for the selected package(s), includes the cost of “Video on Demand” orders and other one-time services.
CHANGE OF SERVICE INSTALLATION ADDRESS, CHANGE OF USER
33. Please tell me what is the best thing to do - I moved to another apartment, would I like to keep ZALA?
You need to contact the Beltelecom sales service with your identification documents to change the data under your contract. At the same time, for renewing the contract for the ZALA service when moving within the same locality without changing the full name. (names), a fee will be charged for a repeat visit to restore access. You can find out the cost of a visit to restore access on the website byfly.by. In case of renewal of the contract for the ZALA service when moving to another locality without changing the full name. (name), the current service contract is terminated. To connect to the service, you must submit your identification documents to the Beltelecom sales service in the corresponding city and conclude a new contract. In this case, the installation fee will be charged in full according to the approved tariffs.
34. Tell me, the contract was executed in the name of the father. I want to re-register it for myself. Where should I go and how much will it cost?
You and your father need to contact the Beltelecom sales service with identification documents to terminate the old contract and conclude a new one. Renewal of the contract for the ZALA service for a new subscriber, without changing the installation address of the terminal subscriber equipment, is free of charge.
BLOCKING SERVICES
35. My son often uses it without asking - I don’t have time to replenish the balance. Is there any way to restrict his access?
In order to control orders of paid services and restrict access for minor children, use the “Parental Password” function.
To set a parental password, press the F4 button on the remote control (blue button) or select the “Personal Information” tab on the main page of the service’s interactive menu. Then go to the “Change Password” section and change the password (when setting it up for the first time, you do not need to fill in the “Old Password” field). As a result, the ability to order audiovisual works from the “Video on Demand” catalog will be carried out using a password.
Additionally, parental controls allow you to block viewing of TV channels and films that you, for example, consider too early for your children to watch. To set a parental password, go to the “Parental Controls” section. In the “Access Level” subsection, check the boxes next to the ratings of television channels that will be available for viewing without a password. At the same time, a parental password will be set for ordering audiovisual works from the Video on Demand catalog. Enter the parent password and press the "OK" button on the remote control to confirm the password.
36. Please tell me, is it possible to pause the ZALA service for the summer?
Currently, there are two types of blocking services - free and paid. Free blocking at the request of the subscriber is possible for a period of 15 or 30 days, but not more often than twice a year. The total free blocking time should not exceed 30 calendar days per year. In this case, no subscription fee is charged. A prerequisite for ordering the service is the presence of a positive balance on the personal account on the date the blocking begins. To order the service, you must contact the Beltelecom sales service with your identification documents or order a block from the current date yourself through the “User Account” on the website or in the “My Beltelecom” Application.
Additionally, you can order a paid one. Paid blocking is provided only from the current date, for 15, 30 or 45 calendar days. The total time of paid blocking should not exceed 45 calendar days per year. Also a prerequisite is that on the date the blocking begins, there are funds in your personal account in an amount sufficient to pay for the service.
Thus, the maximum time of paid and free blocking that you can use in a year is 75 days (2.5 months).
If you want to block the service not from the current date, then you need to contact the Beltelecom sales service.
The blocking is set for each set-top box (STB) separately.
CONTENT
37. Tell me, where can I find a complete list of channels included in the package?
The list of channels that are included in the ZALA packages offered can be found on the website for individuals and legal entities.
38. What TV channels are planned to open in the near future?
Work to replace and/or increase the total number of channels is carried out constantly based on a study of viewer demand from ZALA subscribers, stay tuned for news.
39. Where can I leave suggestions for adding new TV channels to basic channel packages?
An offer can be submitted through the “My Beltelecom” application, through the “Question to a Specialist” service website, at any sales service, as well as by calling 123.
40. Can I opt out of some ZALA channels?
TV channels are only offered as part of TV basic or premium packages.
41. Where do you describe in detail which ban category closes which TV channels for the “parental password” function. How to find out what access level (0+,6+,12+,16+,18+) a particular TV channel belongs to. How can I close certain TV channels?
Access can be closed only on the basis of age restrictions, i.e. You can block access to one channel only if there are no other channels in the list of channels available to a certain age group (see ZALA User Guide).
42. When looking through the TV channel guide, I see more channels than I can watch. When they open, the message “To obtain service, you must contact the sales service, information by phone. 123".
To get acquainted with the capabilities of ZALA in terms of the TV channels offered for viewing, a preview mode has been organized. It is available for 30 seconds, then a message appears that you need to contact sales to order.
43. How to record a future program and where to view it?
To do this, you need to use a personal video recorder (PVR). For details on how to record a TV show and how to watch it, see the User Guide.
44. can I convert the broadcast of TV channels available in HD quality to HD on HD ?
To do this you need:
– make sure that your set-top box is a B700 type and it is connected to the TV receiver with an HDMI cable.
– then in the ZALA menu (Settings – Menu settings) select the option “Display menu in HD format”;
– in support service 123, check the availability of the technical ability to connect the “Public HD Package” package and ask to connect this package.
45. Do you have the ability to turn on subtitles and on which TV channels? The function of turning on subtitles is available for all TV channels, but viewing subtitles is possible subject to their broadcast from television companies. To enable subtitles, you need to connect the IPTV set-top box model “B700v5” and enable the subtitles function on the remote control of the set-top box by pressing the “L/R” button and selecting the desired subtitle option in the “Subtitles” line as indicated in the picture:
USER'S ACCOUNT
46. I can’t log into the User Account, what login and password do I need to enter?
The login for entering the “User Account” is the login and initial password specified in the order form for the Application for the provision of the ZALA interactive television service. At the same time, in the “User Account” you can change both the login and password to enter the “User Account”.
STOCK
47. In which document do you define the concept of “new subscriber?” I have a connection at one address, I wanted to organize a second one at a different address under the terms of the promotion. The service center refused me, citing the fact that I could not be considered a new subscriber.
All concepts are given in the conditions of the promotion, the latter are approved by the Order of RUE Beltelecom. As a rule, a new subscriber is considered to be a subscriber who does not have any concluded agreements for the service at the time of the promotion, and there should also be no previously concluded agreements on the telephone line for the provision of the service.
Setting up the set-top box
After plugging in the receiver, all that remains is to make the necessary settings, for which the remote control of the television receiver is switched to video mode, where all the necessary settings are made. First of all, the system will ask you to enter your account login and password - you can find this data in the registration documents. If you think that there is further configuration to be done, then you are mistaken - the system will do everything for you, and the user will only have to select one of the offered channels.
Methods for connecting a second TV
Considering the presence of several television receivers, I would like to separately discuss the possibility of connecting a second television to the Rostelecom set-top box. The ideal option, of course, is a second console, but not every family’s budget can handle such extravagance. Therefore, users have to decide the question: how to connect a second TV and use only one set-top box from Rostelecom.
This is important: if you have one interactive TV receiver, you can technically connect a second TV signal receiver, but this is only if all family members agree to watch only one channel at the same time. There is no other option for connecting and connecting a second TV, except for purchasing another receiver.
USB port and modem
Modern TV models have USB connectors. And when purchasing, people ask whether it is possible to connect a modem to a TV of this type.
Experts say that it will not be possible to directly connect this device through the specified port. The manufacturer does not provide this option by default.
But you can synchronize the modem with the TV using a router or cable.
Next, methods are proposed for the practical implementation of such a connection.
Connecting two TVs to one set-top box
If you are ready to come to terms with the opinions of others regarding the uniformity of the TV menu, you can start connecting two TVs to one Rostelecom set-top box, and you will now find out how to connect. First of all, you need to examine the receiver itself, and, most likely, the jack for connecting the HDMI cable is already occupied. In this case, you will need to use the adjacent socket intended for an RCA cable. Most likely, to watch television channels from Rostelecom through 2 devices, you will need to buy this cable. This is necessary in order to connect the second TV receiver to the set-top box.
So what should you choose?
There is no ideal choice: different subscribers choose completely different packages, but still rely on the specifics of your interests and financial capabilities. And if interests can be clarified by studying the list of channels, then our table with the most current ZALA tariffs in 2019 will help you fix your budget.
It is very convenient to track your balance, change the tariff or pause it in the new Beltelecom personal account.
Two TVs in one apartment are a common occurrence. A private cottage can have 3 or more TV sets. 95% of modern liquid crystal and LED panels have a built-in module for receiving digital channels. And owners of old devices have to watch TV through digital tuners.
Is it possible to connect several TVs to one set-top box, how to do it and what will happen - I will tell you about all this in this article.
How to connect a second console
Most likely, representatives of different generations will not agree to watch one channel, so you will have to visit the RTK office and ask if it is possible to connect two TVs. You will be offered to buy a second TV tuner and draw up a corresponding agreement with the provider. Fortunately, you won't have to buy another router if your device has free LAN ports, of course. You will need a cord to connect to the Internet, check the availability of cables. Further steps are similar to those you would do for one receiver. If you decide to connect a second set-top box from Rostelecom to a second TV, just remember that each TV tuner is configured for its own TV receiver.