The Tricolor receiver does not work - it says boot and does not turn on: what to do?

Equipment failure is an unpleasant but common situation. The Tricolor console may not respond to user commands for several reasons. If after diagnostics no serious damage is identified, then you can correct the situation on your own, without calling a technician.

The Tricolor console may not respond to user commands for several reasons.

Causes of the problem

If you find and understand the reason why the Tricolor prefix does not turn on, you can correct the situation yourself. Quite often, the receiver stops its normal functioning due to mechanical damage or software failure.

Users also identify the following causes of the problem:

• breakdown of the power system or its components;
• switching the TV to another connector;
• carrying out preventive maintenance by the provider;
• lack of correct functioning of the antenna;
• impossibility of signal conversion in the convector area;
• damage to the coaxial cable or F connector;
• software failure;
• technical problem;
• antenna offset;
• controller failure.

Guarantee

A faulty receiver can be repaired free of charge by a service center within a year. The warranty period starts from the date of purchase. If the cause of the malfunction is additional elements: remote control, cable, then the warranty period is 6 months

. You can activate an electronic guarantee on the Tricolor website; in such cases, you do not need to present a receipt or paper coupon.

You can also check the warranty period on the operator’s website; to do this, you need to enter the set-top box code in a special field. The warranty does not apply to the smart card, or if the breakdown occurred due to the fault of the buyer.

First, let's try to divide receiver models into groups that are united by common features and have similar characteristics.

GS, DRE, DRS, these are all essentially the same manufacturer.

1. 5000, 5001, 5003, 7300 - only accept MPEG 2, approximately 50 channels in total are available.

2. 8300, 8300 M, 8300 N

Starting with 8302, an external power supply is typical, with the exception of 9303 and 9305

3. 8302, 8304 - do not support HD.

4. 8305, 8306 - these models do not have a display.

7. GS U210, GS U510

8. GS B210, GS B211, GS B212 - these models do not have a display.

Explanation of symbols during the diagnostic process

To correctly repair the receiver with your own hands, the user will have to strictly follow the recommendations of professionals. Knowledge of electrical circuits and equipment power systems will be sufficient for the work. If you want to disassemble the receiver, you need to learn more about the symbols that the system can produce.

Triangle and exclamation point

This designation is considered a safety symbol. When disconnecting or replacing components with this designation, the user is at great risk, since the set-top box may stop functioning or lose some of its capabilities.

Triangle lightning

A triangle with lightning on the Tricolor screen means a threat. In this case, you need to be especially careful when performing various procedures related to the hardware of the device. Danger refers to a threat to the health of the subscriber; it does not affect the performance of the equipment. For this reason, it is necessary to de-energize the receiver in advance.

Letter "i"

The designation “i” is an information marker warning that various manipulations with the console may lead to malfunctions of the equipment. In this case, it is recommended to check the cable for damage and the correct connection of the set-top box. After this, the technician can begin disassembling the receiver in search of an incorrectly functioning element.

What is needed for flashing?

You will need a computer, a free flash drive and the firmware file itself - you can download it on the World Wide Web.

Before you start replacing software, pay attention to the following recommendations:

• Be sure to format the flash drive in FAT32 format.
• Use the firmware that is developed for your model, otherwise you will make your device inoperative and will have to take it in for repairs. But even this may not help solve the problem.
• Download files exclusively from trusted sources on the global network, look for official archives.

Please note that after reinstalling the software, you will not be able to return to the old shell - think carefully about whether you are sure that you need to change the firmware. In addition, if something goes wrong during the installation process, you will still need to replace the system - there is no backup option, like on a tablet or smartphone.

The main thing is to follow the sequence of actions, especially since the process itself is quite simple, even if you are not an advanced user.

Eating problems

If the set-top box is broken and does not turn on, then first of all you need to check the quality of its power supply:

• finding the plug in the socket;
• serviceability of the current source;
• correct connection of the unit to the electrical network;
• no wires coming out;
• the power switch is in the “on” status.

When the Tricolor power supply is unusable, it can be easily replaced with a new one.

If the battery is located inside the receiver, then the device will need to be disassembled by replacing the swollen capacitor. After disassembling the case, all boards are removed from the block and replaced with new ones.

The tricolor GS U510 receiver does not turn on, there is no information and no image on the display

Hello everyone, today the Tricolor GS U510 receiver is being repaired; it does not turn on; there is no image.
As always, the client said that the receiver broke down after it was turned off in the evening, and in the morning it did not turn on, the client also noticed that before that it was not working stably, periodically the image crumbled into squares. Well, let's see what we have with the patient. After opening, I measured all the supply voltages and wrote them down on paper to immortalize them, so to speak, maybe it will be useful to someone in the future for comparison. Let's start with the fuse and then move on to the microcircuits.

Another very important thing is to check the power supply, since all modern receivers have an external power supply, they very often fail and the receiver itself may even be working, and the power supply can cause problems from image scattering to complete inoperability of the receiver, so first It's a good idea to check the integrity of the electrolytic capacitors; they may be swollen and the power supply will not work normally. In our case, the power supply is working and after we have checked all the supply voltages, we need to flash the receiver since the software very often does not work correctly, which is why the receiver will not turn on. In this receiver you need to flash two microcircuits: SPI Flash 25Q32 and Nand Flash MT29F1G08ABADAH4, they are all in a BGA package and you can’t flash them just like that.

First of all, we flash SPI Flash 25Q32 because I have a Zif socket for it and it’s easier to work with.

We clean the chip from old balls using copper braid and flux.

We insert the microcircuit into the Zif BGA24 socket according to the key and close the lid. The design of the Zif socket is made in such a way that when the lid is closed under the microcircuit, the needles rise to contact the nickels of the microcircuit.

I use the RT809F programmer to flash the SPI Flash 25Q32 firmware, but you can also use another programmer with the appropriate socket.

I didn’t take pictures using the Nand Flash firmware, I have them, and there’s nothing interesting there, the whole process boils down to pressing a couple of buttons. After flashing both microcircuits, we roll out new balls en masse and solder them in place. And don’t forget to wash off the remaining flux, just for aesthetics.

We check that the receiver is turned on and reassemble in the reverse order. Repair price 1500 rub.

Nand chip MT29F1G08ABADAH4 https://got.by/1t8if7 Spi Flash chip W25Q32FVTCIG https://got.by/1t8ir2

Zif socket BGA 24 https://got.by/1t8j8k Zif socket adapter for Tsop 48 bga63 https://got.by/1t8js0

Tools and consumables used in this repair.

Source

No response to remote control commands

There are times when the receiver does not respond to controller commands and therefore does not turn on. If this happens, then the user should use a special button on the TV. The receiver is considered to be in working order if it turns on when you press a button on the TV equipment.

The next step is to check the suitability of the batteries and replace them with new ones. You can check the functionality of the controller using a camera from your phone and monitoring the reaction of the LED:

• the presence of stable flashes indicates that the remote control is working;
• if the glow is unstable and intermittent, this may indicate problems with the board;
• There may be no indication only if the remote control is broken or there is no charge in the batteries.

If, after the batteries have been changed, the controller does not work, then it is better to change it. Repair the remote control after disassembling it by cleaning its insides with a moistened cloth and soapy water. After this, the controller is dried and put back together. If, after viewing the diode with the camera, the flash does not become stable, it is recommended to change the remote control.

Table with a complete list of errors

Software update doesn't help

One of the most common reasons why the receiver does not turn on is incorrect software installation. When the new version is installed, but the receiver still malfunctions, the user should start restoring according to the instructions:

• go to the “menu” of the set-top box and open the “settings” item;
• select the “reset” command;
• wait for the procedure to complete and reboot the equipment;
• after turning on, enter the code “0000” on the receiver;
• set the correct time, date and region parameters in the system.

To search for TV channels, you need to launch an automatic search. After this, you need to sort the channels and save the selected ones. If the receiver still does not turn on, then you can turn it off for 30 - 45 minutes. After this, standard equipment loading is carried out.

"No signal" message

Information about the absence of a signal may indicate various causes of malfunctions. Let's look at the main ones:

1. May mean routine maintenance is carried out by a television broadcast operator. In this case, there is a temporary disconnection of subscribers, which lasts several hours. Tricolor usually warns about such events in advance.
2. Mechanical disconnection of the cable between the set-top box and the antenna. Opening most often occurs at the adapter location. Find this connection; re-enabling it is not difficult.
3. The antenna has become dislodged or damaged. Even with a minimal change in the position of the satellite dish, the television may turn off, or some channels may disappear from the package. In this case, there is only one piece of advice - call the service department for a new installation and configuration. If the antenna shows signs of mechanical damage, it will need to be replaced.
4. The converter is broken. The tricolor will not show if this most important element is out of order. The standard service life of the device is from one to three years. Although, there are often cases when even the most simple converter, which has been working “day and night” for 5 years, continues to work like new and does not think of turning off.
5. Something is blocking reception. Relevant for dense urban areas. Sometimes channels disappear, there is interference, or the receiver simply cannot find a stable signal. The problem is solved by moving the antenna to a more open place.
6. System failure or receiver failure. Whether you are using the “good old” GS 6301, the “hard workers” from the GS 8300 series or the latest GS b211 and GS b520, remember - equipment has the ability to exhaust its resource. Practice shows that if your receiver begins to confuse the channels or has a habit of turning off unexpectedly, it is not worth repairing. Buy new - save more.

The first thing to do in this case is to make sure you have the Tricolor basic package. When some channels work and others don't, it's usually a matter of payment. Almost always, the television company warns the subscriber about the expiration of the deadline. You can view your own balance in your Personal Account on the service provider’s website. If everything is fine, try turning off and, after a while, turning on again. If it doesn't help, call Technical Assistance.

Why the TV does not work with similar “symptoms” is sometimes explained by the lack of contacts in the smart card slot.

Reboot it, pull it out and put it back in its original place. The technique works quite often.

When to seek help from a salon

In some cases, diagnosing and independently searching for the reason why the Tricolor prefix does not turn on does not bring any results. In this situation, it is better to contact a service center for help. At the same time, do not forget about the presence of a warranty card and its validity period. A quick diagnosis of the problem by service center employees will allow you to repair the device in a short time.

If the warranty period has expired, the set-top box is taken to a service center under normal conditions. Sometimes breakdowns are irreparable, so users will need to buy new equipment. In any case, each Tricolor subscriber can count on high-quality free consultation.

Tricolor TV errors

One of the main media is television. It is divided into analog and digital signal transmission. The most common of digital television broadcasts is satellite Tricolor TV. Sophisticated digital equipment is used to receive and transmit signals. Every piece of equipment breaks down from time to time, and digital devices are no exception. Digital television equipment includes a receiver, connecting cable, satellite dish with a decoder (a special tip on the dish that receives, processes and transmits the signal to the receiver).

Boot

If the boot light on the Tricolor receiver is on, what to do is a common question. Initially, it is worth studying the main reasons:

1. There was a failure in the system, you need to flash the equipment.
2. The motherboard is broken.
3. Power supply malfunction.

Theoretically, you can install another firmware yourself. In practice, this requires a programmer; not everyone has specialized equipment and knowledge in this area. Therefore, you usually have to contact the dealer.

A broken motherboard is a serious problem. It can only be dealt with through repair or replacement. Contact the service, this type of work is complex and requires the use of special equipment.

If the external power supply fails, you can buy a new one and change it yourself. If the internal element breaks down, you need to contact the experts to carry out the work.