Tricolor TV is the largest company in the field of satellite television.
It regularly updates the system and offers new products that have more features, options and functions. The quality of the goods is excellent, but even when viewing the channels of this operator, some problems may arise. In such cases, the system makes recommendations that are best followed immediately.
Whatever system failures are observed during satellite television operation, subscribers are asked to perform a few simple actions.
Perhaps this is only a temporary glitch or error, and after the recommendations, the receiver will begin to work properly. In this case, you can even handle everything yourself without involving professionals and without spending extra money.
What to do if the system crashes
Before contacting a repairman or starting any operations, try simply turning off the tuner completely. To do this, you need to press the corresponding button and remove the power source. Now wait ten to five minutes.
asks its subscribers to reset the settings to factory settings at least once every twenty to thirty days (how to do this can be found in the instructions specifically for your receiver.
If you followed the above recommendations, but it did not help you (that is, after trying to turn on the TV and watch TV channels, the message “List is empty”, “No signal”, etc. appears, or the screen is simply dark), you need to do the following. Be sure to find out what is preventing you from properly watching TV channels.
Perhaps the problem is not in the Tricolor receiver at all, but in the TV. To do this, press the “Menu” button on the control panel. If after this the settings do not appear, then your tuner is simply not connected to the TV, and therefore the message comes from the TV.
It is possible that all the problems arise due to the fact that the receiver is simply poorly connected.
Algorithm relevant for HD 9305, HD 9303
To answer the question of how to restore channels on Tricolor TV, please refer to the instructions. For the list to display correctly, you must:
1. After pressing the menu button, select the “Search for channels” section. 2. The region selection window should appear. There are only two of them. Depending on the subscriber’s place of residence, “Moscow +0 hours” or “Moscow +2 hours” is selected.
The first case involves broadcasting according to Moscow time. The second requires a slight temporary shift of 2 hours. If you select the “Main” column, then only one channel will be saved - information. It is very important to wait for the search to complete and then approve (save) the results found.
Tricolor is not looking for channels? Check the tuner connection
This seems elementary, but in fact, some subscribers forget to check how well the receiver is connected to the power source and to the TV.
Take the remote control from the tuner, find the red icon and press. If the device is connected as needed, the number of the channel you selected will immediately appear on the screen. If the time is shown on the screen, then your device is simply in standby mode.
Most models of Tricolor TV receivers are characterized by the following features:
- if the indicator flickers, the device is turned off;
- if the indicator is on at the top, then the HDMI output is connected;
- if the indicator is on at the bottom, it means AV.
You can switch the output using the “Input Signal” icon. If the command doesn't execute right away, don't worry. Typically, execution takes from five to fifteen seconds.
Install the latest software updates
If you have not updated the firmware of your receiver for a long time, this may be one of the reasons for the appearance of malfunctions in the television. Since Tricolor TV annually introduces new broadcasting technologies, new frequencies and improves image quality, the software needs to be updated.
The software update is carried out according to your receiver model and broadcast type. For example, for subscribers of classic satellite broadcasting, the update is made through information channel 333. For subscribers without a satellite dish who use Tricolor TV online services, the update is made via the Internet. Using the tricolor TV TV guide option, we download updates.
How to update receiver firmware via satellite dish:
- To get receiver updates, we need to go to channel 333 “Telemaster”.
- We find an available update for your receiver in the list.
- Select update and click “yes”. Data loading begins. It takes about 10 minutes to download updates. The main thing is not to disconnect the power cable during updates, otherwise you will have to contact a service center.
What should I do if the “List is empty” message does not go away?
, if problems arise with the channel list, offers two ways to correct the situation:
- you need to reset all settings so that those set by the company itself (by default) appear;
- you need to turn to specialists for help class=”aligncenter” width=”772″ height=”250″[/img]
How to reset settings?
If you want to cope on your own and don’t want to call the experts for help, then this method is for you. Resetting settings is a very simple procedure. It is recommended to carry it out if any system failures occur.
To reset settings, do the following:
- Take the receiver's remote control. Find an icon on it called “Menu”.
- Several sections will appear, you need to select “Settings” (sometimes the same option is shown under the name “Settings”).
- Most likely, a window will immediately pop up asking for a PIN code. Enter it. The default is 0000.
- Now find the factory settings among the settings (that’s what they are called).
- Confirm the reset.
Once you have completely completed the reset, the tuner will reboot. You will see a “1-Step Setup Wizard” message on the screen. Then the “Masters” process occurs; in the “Operator” section, indicate Tricolor TV.
Most likely, after this your tuner will start working properly. Otherwise, you need to seek help from professional craftsmen.
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Home » Setup Tips
Reading time: 3 min Published: 01/30/2020 Category: Setup tips
The list must be restored if only one channel in the list was displayed during the search. Depending on the model of the device itself, the procedure may vary. Below are step-by-step instructions that reveal the answer to the question: how to set up a list of Tricolor TV channels.
If there are no channels in the list or “No signal”
In such cases, it is imperative to check how good the signal level obtained from the antenna is.
To check the signal, you need to double-click the red button (located on the receiver’s remote control) - usually “F1”, “i” or “INFO”. If necessary, it is also recommended to press green. After these steps, an extended info banner window will pop up on the screen. At the bottom of this very window you will see two values - the strength and quality of the signals.
In order for signal reception to pass without problems and allow normal channel viewing, you need to ensure that the values are not less than seventy percent.
Procedure for insufficient signal
If at least one of the scales is filled to 70% or less, and at the same time Tricolor writes “no signal” on all channels, the reasons may be as follows:
- physical damage to equipment;
- poor antenna tuning;
- changing weather conditions.
However, the last reason, if the antenna is installed and configured correctly, should not have a significant impact on the quality of broadcasting. Although, in the northern regions, there are often cases when, after a strong snowstorm, the antenna dish is filled with snow, as a result of which it cannot receive data. But before you go outside or climb onto the roof, you should check the equipment in your apartment.
Checking the physical connection
The satellite signal arriving at the antenna may be lost on the way to the television receiver. This may be caused by damaged wires or connectors, a dropped or cracked cable plug, a loose connector on the set-top box, etc. Therefore, first of all, you should inspect all the equipment in the apartment and reconnect all wires. It is better to turn off the receiver itself at this time.
If problems are detected, parts that have become unusable are replaced. To do this, you may have to contact Tricolor technical support. If everything is fine with the physical connection, you will have to reconfigure the antenna.
Antenna setup
It is most convenient to set up a satellite dish with an assistant. One person rises to the antenna and turns it towards the satellite, the other monitors the position of the signal indicators on the TV screen.
Rotate the plate carefully, about 6-10 degrees at a time. There should be a pause of 10-20 seconds between position changes. Naturally, before tuning, you should clear the surface of the plate from snow, leaves and other debris, if any. Extra items can significantly affect the quality of work.
Adjustments should be made until both scales reach their maximum values. Of course, it won’t be 100%, but it’s worth at least reaching 90. In this case, the operation of the receiver will not deteriorate when the weather changes.
How to check the correct operation of equipment
If the “Basic” package stops working for you, the error may be due to incorrect operation of the equipment. To diagnose and solve the problem, do the following:
- Check the functionality of the equipment from the very beginning. The very first option is to restart the power supply, that is, unplug it from the outlet for 10 - 15 seconds, then start it again.
- If the first method does not give any positive changes, we proceed to checking the Promotional channels, which should function even with the Smart Card removed. Even if it writes: “no signal,” reset the equipment settings.
Which receiver models are suitable for tuning
Setting up offset broadcasting is possible on devices that support MPEG-4 signal reception. If the receiver does not support this format, then you need to exchange the equipment. Tuning operations can be performed on the receivers:
- GS A230 (4K);
- GS B520;
- GS E521L;
- GS B532M;
- GS B531M;
- GS B522;
- GS B521;
- GS E501;
- GS E502;
- GS E212;
- GS B212;
- GS B211;
- GS C.
You can also get accurate information on setup by calling customer support.
Correct time setting
The proper functioning of the receiving equipment depends on setting the desired date and time. To correctly specify the data, you need to implement the following scheme:
These actions will allow you to synchronize the signal and improve the delivery of teletext. They will also contribute to the smooth operation of TV guides.
If errors or technical failures occur, the subscriber can contact the provider’s support service.
Everyone who lives in the age of high technology is sure that these technologies are designed to make life easier. This is true, although there are situations that can contribute to nervous tension rather than relaxation. For example, when some of your favorite TV channels disappear. Naturally, this is far from the best experience, especially when you want to watch TV, but it throws up similar, not very pleasant surprises.
If you also encounter a similar problem, then there is no need to rush to a television repairman, especially since this may take some time. If you wish, you can try to restore digital channels on the TV yourself. Of course, a 100% return of their broadcast cannot be guaranteed, but, as a rule, independent manipulations help.
Instructions for setting up channels for TVs with a CI+ module.
To correctly display the list of TV channels, follow these steps:
1. Switch your TV to satellite channel tuning mode. To do this, you need to go to the signal source (antenna) settings section in the menu of your TV.
2.In the settings section, select “Manual setup” and go to it.
3.Before starting the channel search, make sure that the following manual search parameters are set:
The Network search option is enabled. • Frequency (transponder) - 12226 (H/L) • Symbol rate - 27500 • Satellite - Eutelsat 36E
If necessary, enter these parameters manually.
4. Start searching for channels and follow the instructions on your TV screen. During the search process, the TV should display information about the search progress and the channels found.
5. When the process is complete, confirm saving the channel list (the request may not appear on some TV models).
Tricolor TV is a well-known Russian pay digital television operator. Service packages are regularly updated, new functions, options, and capabilities are provided. Sometimes viewing satellite channels is unavailable for technical or other reasons, so you need to perform a few simple steps.
This article will help you deal with the current problem yourself and at home, if possible, without resorting to the help of specialists.
Why are only 10 out of 20 digital channels shown?
Over the past two or three years, digital television users have often complained that after updating channels, half of the programs that were shown before disappear. Since then, people have a logical question: why did 10 channels disappear if they used to work and were free?
They are trying to find out the answer to this question on many forums, which is why different versions are put forward. For some, the channels of the first multiplex do not work, for others, the second. This suggests that the reasons for these troubles lie in various difficulties in signal reception associated with technical work or the peculiarities of the functioning of digital television.
Perhaps after some time the channels will restore their broadcasting, so you shouldn’t worry in advance about where ten popular channels have disappeared at once. RTRS clarifies that for now the work is being carried out in test mode, so for some regions such difficulties will become the norm. Sometimes searching for channels again or reflashing the set-top box helps, but if this is not your case, you can use analog or satellite television, where the signal works without such significant interruptions.
