Why does a Smart TV slow down and freeze?


Advantages and disadvantages of MEGOGO

Compared to other similar video resources, MEGOGO has both many advantages and a number of disadvantages. All the strengths and weaknesses of the application noted in user reviews are summarized in a table for ease of analysis.

prosMinuses
A selection of interesting content (films, TV shows, music and talk shows) that adapts to the user’s tastes.Automatic debiting of funds from the card account when prolonging the subscription without warning the user.
The function of remembering the last moment in the video you are watching with the ability to continue the demonstration from where you stopped.The paid services of the video service do not include all channels and films, and the most popular TV series are not included.
Impeccable FullHD image and sound quality.New releases and bestsellers must be purchased or rented and are not eligible for subscriptions.
Supports multiple multilingual audio tracks and subtitles.It is impossible to download a purchased movie. In case of force majeure with the site, paid films will not be available for viewing.
Convenient sorting of diverse content by genre.
Intelligent search bar.
The ability to view content on 5 different devices at the same time: on a SMART TV receiver, computer, mobile gadget (on iOS, Android and Windows Phone), game console, via Smart TV set-top box.When there are a large number of site visitors, viewing content noticeably “slows down” and “glitches” are observed.
Customer reward program - for activity on the site you can get free subscriptions.

Let's summarize - with minor shortcomings that are largely technical in nature, MEGOGO provides much more possibilities, including convenient user settings. And payment is taken only as compensation for the lack of advertising.

Registration of a personal account

Online cinema can be easily connected via a computer or laptop. If your plans include viewing the site using different devices, you should first register a personal account and only then connect other gadgets.

Registration of Megago via a computer is available regardless of what operating system is installed on it, as well as what browser is used. Creating a personal profile can be done in two ways. Let's look at each of them in detail.

The first registration method involves performing the following actions:

  1. We write down the name of the site in the search engine or enter the address of the main portal megogo.ru.
  2. In the upper right corner we find the key that says “Login” and click on it.
  3. On the login page that opens, find the phrase “Registration” and click on it to go to the registration page.
  4. In the form that opens, write down your email or phone number. You must use real information, otherwise you will not be able to confirm the creation of your personal account when you receive a code in an SMS message or email.
  5. We create a password that will be used in the future for authorization and write it down in the appropriate window. It must contain at least 6 characters.
  6. Write down your nickname (made up or real name).
  7. We put a check mark in the empty box to confirm that a real person is registering.
  8. Clicks on the button labeled “Register”.

The second way to register is to do the following:

Why does Megogo not work on a Samsung TV?

Users of Samsung smart TVs often experience problems with Mego. This is usually due to an application glitch; rarely, the problem is with the TV itself. If megago stops working or freezes, check to see if other apps are working. If they work, then the problem is in the video service itself.

Megogo errors are accompanied by:

  • the appearance of a black screen is the most common problem for Samsung TVs;
  • the program freezes;
  • cannot log into the application;
  • the application “kicks out” the user and displays a system error.

To reduce the risk of problems, you must register as you install the application, following the instructions. That is, you first need to download Megogo through the store, then log in and then set the rest of the settings.


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Registration in Megogo on Smart TV in a smart TV

Let’s immediately clarify that you can use Mego’s paid and free services only on TVs with Smart TV. In order for a video service to start showing a film, series, television channel or original video, you need to download the application, then go through legal registration on the site. Next, add the code from the TV and register this new device to your account. You can also register the TV in your profile via phone number or email address. Let's take a closer look at how the Mego TV profile is registered.

  1. Connect your TV to the Internet via cable or Wi-Fi.
  2. Find the category “Video”, “Entertainment”, “Video and Cinema” - depending on the TV model.
  3. Find the Megogo app and download it.
  4. Log in to the app by clicking on the three bars in the top left.
  5. Find the "Login" tab and click on it.
  6. Then select the inscription: “By phone number”, “By email” or “Connect via website”. In the first 2 cases, the code will be sent by SMS or by mail. In the latter, the connection code of numbers and letters will appear directly on the TV screen.
  7. Go to the website megogo.ru/profile and open the “My Devices” tab.
  8. In the appropriate field, enter the code that was on the TV.

In a few minutes, Mego will register on the TV. The device will be added to the list of account devices. Further, no action is required to activate it. Your personal account will open automatically. You can watch your favorite TV channel or different types of content on connected gadgets with the whole family, including on the Smart TV that you connected.

Turning on Smart TV

All smart TVs have two basic operating modes:

  • Regular television. You watch TV channels from a TV tuner or antenna. TV channel programs cannot be rewinded or watched in recordings. In essence, this is the mode of a TV that everyone is familiar with. It starts as soon as you turn on the device;
  • Smart TV mode . This mode allows you to combine the functions of a standard TV, the Internet and interactive communication.

To switch to Smart TV, take the remote control and press the corresponding key on it.

Depending on the TV model, the location of the keys may differ.

On Samsung devices, the button to go to Smart TV looks like this:

Fig. 2 – Samsung remotes

Philips remote controls have a special “Smart TV” button:

Fig. 3 – Remote controls from Philips

On remote controls for LG TVs, you need to press the “Menu” to display the smart TV functionality window.

Fig. 4 – LG remote control

If you are using a TV from another manufacturer, we recommend reading the instructions that came with the device. It describes how to correctly enter the smart television mode.

Smart TV mode looks like an interactive menu that displays preinstalled programs, file manager icons, browser icons, and settings.

To control the menu, use the navigation keys on the remote control (up-down and right-left).

Fig.5 – Example of Smart TV menu

Why register with Megogo

The interactive portal gives access to television in different languages. Although the company's main office is located in Kyiv, it can also be successfully watched by residents of Moscow, Riga, Warsaw, Baku, Chisinau and other cities. The service has launched its own sign language translation program for people with hearing problems.

At Megogo Cinema, registration opens up wide opportunities for users to receive entertainment content and all its services. By registering, you will be able to:

  • Connect and disconnect subscriptions.
  • Set up parental controls.
  • Insert a promotional code that reduces the price.
  • Pay for the service using a linked card.
  • Watch movies online or download them.
  • Participate in the bonus program.

If we talk about promotional codes, they will help you save significantly on views. The user can log into www.megogo.ru/ru/code and, after registration, activate a discount on a film or subscription. You can watch a good film for free; hits and bestsellers are shown in a paid format. Advertising is disabled when you pay for a subscription.

Resource selection

Experienced film buffs have several good sites in their browser bookmarks where you can watch a film in decent quality and with a minimum of advertising. One such resource is MEGOGO. Watching movies on MEGOGO is convenient. It has a clear filter system for searching films, thematic selections are presented, the film collection is regularly updated, and an attractive loyalty program is available for registered users. But, of course, it is most comfortable to watch movies and megogo net programs by subscription. Activating it gives you access to thousands of films: you can watch all of this legally on MEGOGO for a fee. It's convenient - but is it profitable?

Features of the MEGOGO application on TVs

The resource's film library contains hundreds of thousands of films, TV series and cartoons from global film producers, but the developers don't stop there - the application's collection is dynamically updated with new releases. The online IPTV service provides access to broadcasts of about 200 TV channels from around the world: popular programs, shows and series.

Users can watch some content for free. Services are also provided on a paid subscription basis.

Navigation in the service is simple and concise; a built-in player is used to demonstrate videos, creating a home theater effect. The viewing control provides the functions of fast forward/rewind and pause, there are options for adjusting picture quality, turning on/off subtitles.

On a note! The user can add any movie he likes to “Favorites” so as not to spend a long time looking for it to watch. In the “I’m Watching” tab, the viewing history is saved, where unwatched films are placed in the first positions.


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In addition, the Megogo user can be one of the first to watch a new film in the film industry by purchasing content on a pre-order basis (the “Pre-order” tab). Renting a film for 7 days will cost a significantly lower amount. At the same time, the number of views within the paid week is not limited, but after the rental period expires, the content will be blocked.

To use the capabilities of the film and television resource, you must register a profile on the site. In the future, thanks to an individual profile, the user will be able to manage subscriptions, control the account balance, and pay for the purchase or rental of premiere films.

Change DNS

If reinstalling the application, resetting and resetting the settings did not help, then another way to get Megogo to work is to change the domain name system, or DNS for short. It is a phone book that connects the name of a site with its numeric address.

To change DNS on Samsung TVs, go to the “Settings” - “Network” - “Network Status” tab. Then check your network settings and internet connection. Select "IP Settings" - "DNS Settings". In the window that opens, write “8.8.8.8” and click on the “Ok” button.

Changing DNS is not the best option for eliminating errors in Megogo. Since most of the users report that after completing their shift, there are problems with other applications.

Internet connection

To use smart TV features, you need to connect your TV to the Internet.

This can be done using a twisted pair connection (wired method) or a Wi-Fi router (wireless version).

Most of us have Wi-Fi hotspots at home, so we recommend connecting to the Internet this way.

Follow the instructions:

  • Go to the Smart TV settings window. In the previously opened menu, settings are displayed as a separate icon. Also, depending on the TV manufacturer, there may be a “Settings” button on the remote control;
  • In the window that opens, find the item “Network”, “Wireless connection” or “Internet” (again, the names of all items differ on different TVs, but the essence remains the same);
  • Select the connection method (Wi-Fi);

Fig.6 - Smart TV settings

  • In the new window, select the name of your router and click on the “Next” button;

Fig.7 – List of available networks

  • After successfully connecting to the network, a corresponding message will appear on the screen.

Fig.9 - Successful Internet connection

After connecting to the global network, go back to the Smart TV menu.

You can start watching movies and using other interactive features on your TV.

Features of viewing Megogo on TVs

Firstly, the presence of a large library of films, TV series, cartoons of Russian and foreign production. This collection is constantly updated. The program provides access to online broadcasts of more than 200 TV channels.

Secondly, viewing some of the content is possible for free using an advertising model. The remaining part is provided on a paid basis.

Thirdly, the service interface is simple and convenient. There is a built-in video player that creates the feeling of watching through a home theater. Files can be scrolled forward or backward, paused, image quality adjusted, subtitles turned on or off. Content can be added to the “Favorites” tab. And the content that you did not have time to watch appears in the “I’m watching” tab.


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On the page of the film or cartoon series there is a detailed description of it, which includes:

  • trailer, plot description;
  • affordable quality;
  • age limit;
  • country, year of production;
  • duration;
  • information about which languages ​​audio tracks and subtitles are available in;
  • rating on Kinopoisk and IMDB;
  • personnel;
  • reviews;
  • actors;
  • a selection of similar films;
  • buttons to add to favorites, download;
  • availability of content for free, by subscription or for an additional fee and price.

Fourthly, pre-ordering of new films is possible. At the same time, their cost will be less than when purchasing. The film will be available for seven days. After opening access, you can watch the video an unlimited number of times. After a week, the movie will be blocked.

To use all the features of the application on your TV, you must register on the official website. After registration, you will have an official profile to which you can link up to five devices. Through it you can manage subscriptions, control your account status, and pay for the purchase of new films in the film industry.

Subscription and services

Some of Megogo's content is available for free through an advertising model. Through the application, hundreds of films, cartoons, and TV series are available for free for watching a short advertisement at the beginning of the video. You can also watch more than 21 TV channels for free.

The rest of the content is available only by subscription. Mego provides three main types.

“Easy” - access to 109 federal, regional, and Megogo’s own TV channels, more than 8,000 films for 197 rubles per month.

“Maximum” - access to 221 channels, more than 10,000 films, 931 audio (audiobooks, podcasts) for 397 rubles per month.

The more expensive the package, the more content is available and the better the picture and sound quality.

“Premium” - access to 232 TV channels, including the Amedia channel, more than 10,000 films, 931 audio for 597 rubles per month.

There are additional options on Megogo.

“Cinema Mood” gives additional access to five TV channels for watching films for 380 rubles per month.

“Amedia Premium HD” access to two TV channels with the most popular modern TV series for 199 rubles per month.

Subscriptions “Match! Football" and "Match Premier" give access to three TV channels for watching world football events for 380 rubles per month and the official TV channel of Russian football for 299 rubles per month, respectively.

When you sign up via your mobile phone, you gain access to the “Start” package—three months of subscription as a gift.

For popular films, for example “Home Alone”, “The Matrix”, film premieres, for example, “Joker”, “Fast and Furious: Hobbs and Shaw” you need to pay an additional 99 to 400 rubles.

You can reduce the cost of a subscription or purchase by up to 20% using promotional codes. The service constantly holds promotions and distributes coupons. You can receive a promotional code via email or on special aggregator sites.

Possible operational problems and their solutions

Problems in the operation of the video service in question may be accompanied by the following symptoms:

  • showing a black screen with a system error code instead of loading the start page;
  • The program freezes during loading;
  • the application loads and then closes for some unknown reason;
  • the program loads the start page, but does not work in any functional mode.

These problems may be the result of incorrect installation of the application or its update, as well as a disconnection with the Internet. You can troubleshoot problems by doing the following:

  • rebooting the TV;
  • reinstalling the application;
  • resetting the system settings.

About installing the application on different TV platforms

The Megogo application can be installed on all SMART TVs of popular brands: Samsung, LG, Philips, Sony Bravia, Panasonic and several others.

Connecting the service

To connect a smart TV to the online cinema platform in question, you should carry out a number of actions in the following sequence:

  • provide an Internet connection (wired or Wi-Fi);
  • go to the application panel of the operating platform, where in the “Video” category you need to select and download the MEGOGO application;
  • launch the installed video service;
  • log in to your existing profile megogo.net/profile or register.

Supported TV platforms

For different brands of SMART TV receivers and the platforms they use, the procedure for installing and activating Mego may differ in certain nuances. The table below shows all supported Smart TV OS of various brands for which the application is adapted.

TV/brandOperating platform
Samsung Smart TVOrsay TV (2012–2014), Tizen TV (2015 and newer)
LG Smart TVNetCast (2011–2016), WebOS (2014 and newer)
SonyLinux TV (2013 and newer), Opera TV (2013 and newer), Android TV (2015 and newer)
PhilipsAndroid TV (2015 and newer)
PanasonicFirefox OS (2015 and newer)
Smart TVs of other brandsAndroid TV

SMART consoles and game consoles

It is not difficult to use a video service on a smart device or game console. The order of manipulations is as follows:

  1. connect the device to the Internet via cable or WiFi;
  2. find it in the application store and install MEGOGO client on your device;
  3. launch the software and log in to the system.

The table below shows other devices supported by the application.

"Smart" consolesGame consoles
Apple TVXbox One
Android TV Set-top BoxesSony PlayStation 4
Dune HD
AuraHD

Completing activation and using the application

The final stage of connecting the application is adding a device. The activation code for SMART equipment generated during installation will need to be entered in the “My Devices” item in the “Profile” section on the website https://megogo.ru/.

On a note! Many subscribers are interested in how many devices can be connected to Megogo. The answer is up to 5. This could be: a second TV, tablet, computer, set-top box or smartphone.

Subscriptions are made in the “Subscriptions” section. Here you can select the appropriate option and sign up for the service connection, as well as make payment from a bank card. Upon expiration of the paid period, the service is automatically renewed by the system, and for a new period the funds are debited from the linked bank card.

Connecting Megogo to Smart TV: adding a device

The next step is to connect the Megogo device to the Smart TV.

To add a device you need:

  1. Open the Megogo app on your TV;
  2. Click the “Login” button;
  3. Then – “Connect via the site”;
  4. A code for connecting Mego will be generated, like: K47RB;
  5. Next you should go to the website https://megogo.ru;
  6. Login;
  7. Click on the profile icon in the upper right corner;
  8. In the menu that appears, select “My devices” (direct link);
  9. On the page that opens, enter the received connection code in the field and click “Add”.

The user can add up to 5 devices to “My Devices”. So you can easily connect a second TV, computer, tablet and phone to Megogo.

How to disable MEGOGO

New users who have signed up for a trial subscription to Megogo have questions about canceling the services of the video resource, namely:

  • how to remove auto payment;
  • how to unlink a card from Mego on TV;
  • how to unsubscribe.

Therefore, let’s take a closer look at the functions of the “Subscriptions” tab. All services activated by the user and available for purchase are reflected here.

If you want to cancel the service, you need to pause the renewal of your subscription when it expires. To do this, you need to log in to the service system, go to the “Subscriptions” tab, highlight the activated service with the cursor and click on the “Unsubscribe” button that appears. As a result, after the end of the paid period, the service will not be renewed or provided.

On a note! To carry out any operations, you can log into your profile from any device: computer, phone, tablet or TV.

To delete a card associated with your account, you need to use the “Payment Details” function on the “Subscriptions” page. Next, you need to highlight the line with the card number with the cursor and click on the “Delete” button that appears.

How to activate a Mego subscription

The last step required to start watching movies is connecting to your Mego subscription.

To do this you should:

  1. Go to the “Subscriptions” section;
  2. Choose the one that suits your conditions;
  3. Hover your mouse over it and then click on the “Try” button that appears;
  4. Make payment using a bank card.

It is worth noting that various promotions are often held in Megogo. For example, now you can sign up for a “Maximum” subscription for just 1 ruble for the first month - practically free. In addition, there are promotional codes that you can enter to receive additional discounts.

This is how you can easily set up Megogo on Smart TV.

Didn't find the answer? Then use the search form:

Find out how to watch movies on Smart TV for free and in good quality.

Technology today is rapidly replacing the standard TVs we are used to.

Many people prefer to buy a device on which all the necessary functions are available at once (watching TV channels, connecting to the Internet, games and application programs).

If you are the owner of a smart TV, you can now start watching your favorite films in excellent quality and completely free.

With the help of special programs, you can turn your TV into a full-fledged home theater.

Content:

Below are detailed instructions on how to set up your Smart TV from scratch and start watching movies.

Personal Profile Features

For each registered user of the Mego online cinema, the following functions are available through a personal account:

  • Top up your own account. Payment for site services can be made in any available way. This helps expand the customer base.
  • Watching movies, TV shows and other similar information. Moreover, the service provides several free views, thanks to which a potential user can test the site.
  • Obtaining the necessary help to use the service. It can be received not only in text format, but also in the form of communication via chat.

The developers guarantee the safety of personal information. Using the system is completely safe.

pros

There is free and paid content. You can watch movies without a subscription. Registration is simple and fast. You can save on bonuses and promotional codes. If we talk about the price of subscriptions, it is average compared to other online cinemas. You can watch the film separately for a small amount: from 50 to 200 rubles.

A choice of ribbon quality is available. For example, it is not necessary to watch a cartoon in Full HD quality, an average SD is quite enough, and accordingly, there is no point in overpaying for it. But watching a bestseller with cool graphics in high quality will bring much more pleasure.

You can create a list of films and programs of interest in advance. Then you won’t have to waste time searching for them. It is enough to immediately open what you planned to watch. For each film or series, a lot of useful information is given: description, country of origin, cast, director. You already know in advance whether it’s worth watching.

General recommendations for troubleshooting problems with the Megogo application

Often the answer to the question “Why does megogo not work on TV” is problems with the speed and stability of the Internet connection. To make sure of this, you need to distribute wi-fi through your mobile phone and check the operation of the application. You need to determine the speed of your Internet connection using the website test.megogo.ne, it must be at least 10 Mb/s.

If everything is fine with the Internet, repeat the following recommendations.

Check for all software updates through your device settings.

To reinstall the application, go to the store: for Samsung TVs through Samsung Apps, LG - LG Content Store or LG Smart World, Sony - Sony Select or Opera tv, Philipps -App Gallery. Download the program.

Often rebooting the device is the solution to the problem. That is, turn off the TV, unplug the cord, wait a few seconds.

If errors occur due to software failures of the TV, then you can solve this problem yourself. However, if failures occur due to a malfunction of the device itself, that is, the hardware, you need to contact specialized services.

Megogo updates may be another cause of the error. Information about all available updates and innovations in the application appears on the megogo.net website.

Where to look for films?

There are several ways to search for movies on Smart TV:

  • Using standard programs that are already installed on your device;
  • Self-installation of software;
  • Working with the browser.

Please note that today 90% of all TV models already have all the necessary software for watching movies.

In the menu of your Smart TV you will see applications such as MEGOGO, Ivy, Smotreshka and others.

All of these programs are designed for watching movies and can provide both free features and a paid subscription. Below are all the nuances of paid and free ways to watch movies and an overview of popular services that provide these functions.

Reset Smart Hub settings

Another way to fix the problem is to reset the settings of Smart Hub, a service through which all the additional functions of your smart device are available: applications, store, browser, search. Resetting it will allow you to remove unused applications, unnecessary files, and clear memory.

Before resetting the settings, it is important to find the factory sticker on the back of the TV and make sure that the device is certified in our country. If the device is not made for Russia, it may be blocked after reset

To reset settings on Samsung Smart TVs, go to “Settings” - “Support”. Then select the “Self Test” button and click on “Reset Smart Hub”. To perform this function you need to enter a PIN code. If you have not changed it, the default code is 0000.

The reset will take some time, when it is finished you need to go to the main screen, click on the Apps store. Then information about the initial settings of the application will appear on the screen, click the “Ok” button. Accept the terms of the user agreement, downloading all add-ons will begin immediately. Loading time depends on Internet speed.

Why does a Smart TV slow down and freeze?

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Modern televisions are multimedia gadgets that not only broadcast programs, but also perform many other functions. The user can play games, watch favorite films and TV series on various online services, use the archive of television programs, as well as communicate on social networks and surf the Internet.

“Smart” technology, like any other device, can fail or work slower than necessary. Today we will figure out why Smart TV freezes, and also what to do if the TV slows down.

A common option is an outdated version of the program. The developers are constantly improving the plugin to provide customers with many additional options. To get the new version, update periodically. The website of the same name contains all the information about innovations. Download the new version directly from the page.

It’s easy to reinstall the platform on Samsung devices this way:

  • to launch the Samsung Apps tab, click on the APPS icon, which is located in the right corner of the “Main Menu”;
  • in downloaded applications we find the Megogo service;
  • click on the “Enter” button, which is located on the remote control;
  • in the window that opens, click on the “Reinstall widget” button;
  • wait for the operation to complete based on your Internet connection;
  • Reboot your device and re-enable the program.

If you have any questions or complaints, please let us know

It often happens that viruses get on TV. This happens due to downloading “infected” programs or files, or visiting unverified sites. If this happens, then some programs refuse to work due to incompatibility and destructive effects on their installation components. In this case, it is better to perform a full reset through the main menu. This will clear all the files and presets that you currently have on your internal and external storage.

Smart Hub

Before performing a reset, it is important to make sure that the TV is fully certified for use in Russia. This information can be found on the manufacturer's label, which is located on the back of the TV. The cleaning is started through the “Restore and reset” item, where you will first familiarize yourself with the principle and confirm all actions.

Smart TV

To transfer current presets to Smart TV, use the instructions:

  • go to the “Settings” section;
  • there click “Support”;
  • select the line “Self-diagnosis”;
  • click on “Reset Smart TV”;
  • enter the PIN code - the default is 0000;
  • wait for the process to complete, go to the main screen;
  • click the APPS button there, press OK;
  • then read the terms of license use, and also tap on OK;
  • wait until all components are downloaded and start using it.
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