Find out the balance of your home Internet MTS and TV in a couple of clicks

1) To find out your balance on MTS, dial the combination ✶100# on your phone or any other device.

2) To check your balance via SMS, send a message with the text 11 to number 111.

3) Call the short number 111 and follow the prompts from the auto-informer.

4) Log in to your personal account at https://login.mts.ru/. Enter your login and password, and the amount of money that is on your balance will be displayed in front of you.

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We can no longer imagine life without a mobile phone; everything that is possible and even what is not is connected with it. The mobile phone has long outgrown the line when it was used only for communication.

Now it is an indispensable assistant in many matters: from paying bills and shopping in stores to accessing the Internet. He helps us at work and at home.

But for the phone to work, you need a SIM card, but for it to work, there must be a positive balance on the account. And you need to constantly monitor it so that you don’t suddenly end up with a piece of practically useless plastic in your hands.

• Find out your MTS balance online. All methods of checking on a phone, tablet, computer

All mobile operator companies provide their subscribers with the ability to instantly check their account balance. This can be done in different ways, choose the most convenient one.

What if life is without a mobile phone? Probably not at the moment. We have everything connected with him that is possible and even what is impossible. The mobile phone has already grown from a tool that is used only for communication to much more. Now it is an indispensable assistant in many matters: from paying bills and shopping in stores to accessing the Internet.

He helps us at work and at home. But for the phone to work, you need a SIM card, but for it to work, there must be a positive balance on the account. And you need to constantly monitor it so that you don’t suddenly end up with a piece of practically useless plastic in your hands.

All companies from the Big Three and more provide the ability to instantly check your account balance. There are several ways to do this, choose the most convenient one.

How to check MTS balance: methods.

The most popular is a short request: *100# and you will almost instantly receive a notification about the status of your personal account.

You can send an SMS message in which you write 11 to number 111. Or call the same number - 111, after the robot answers, press 1 and 1 again and then listen to a message about the balance at the moment.

You can also see what you have with the money in your account through your personal account on the website or using the My MTS application. But, here we must remember that when replenishing the balance, the information is displayed there with a delay of about five minutes.

If you are a corporate client, then you can find out the balance of your personal account using the command *100*1#; all of the above methods are available to corporate clients to check the amount of money in the account.

Well, the last method is the most cumbersome and least favorite - calling the MTS operator at 0890. Get ready to patiently wait for a response from the call center operator and do not forget your passport details, because no one will just tell you information about the balance status. At a minimum, you will be asked to indicate to whom the SIM card is registered. But, when calling the operator, there is a big advantage - you can always clarify why the money was written off from you and why, if such a need arises.

• How to transfer money from MTS to MTS: all transfer methods, commissions and restrictions

I would also like to add that the balance checking service from MTS is provided to all subscribers by default and free of charge, regardless of how many requests you make per day - at least every minute. On the latest generation SIM cards, a short request is already “sewn” into the SIM card itself and will be displayed in your phone book when you install an MTS SIM card into your phone.

At the MTS sales office

If you need to not only find out the MTS debt on your personal account, but also find out the details of its occurrence, or you do not agree with the amount of the debt, it will be most convenient to contact one of the company’s offices. To visit you will need:

• number of the personal account whose status you are interested in;
• passport.

Expert opinion

Evgeniy Belyaev

Legal consultant, financial expert

Ask

Important! If the account is not registered in your name, you will need to either bring its owner with you (with a passport) or issue a power of attorney on MTS letterhead to work with someone else’s account. The execution of a power of attorney is also carried out at the company’s office, in the presence of its specialist

From the manager of the service point you can find out about the amount of debt, as well as receive details of charges and debits from the balance. If you do not agree with the amount of debt, you can also submit an application for recalculation. Naturally, it will be necessary to attach documentary evidence of your innocence.

If, in your opinion, the debt was presented to you correctly, you will be able to pay it off immediately. MTS service offices accept both cash and cards from all banks.

Expert opinion

Evgeniy Belyaev

Legal consultant, financial expert

Ask

Important! When paying with a Sberbank card, keep in mind that since March 2018, MTS has stopped accepting “Thank You” bonuses for payment and has withdrawn from the list of participants in this program. Branches serving private and corporate clients are widespread throughout the country

For service at the branch, personal data is required, so you will need a passport. Clients are served without reference to registration or place of residence, so you can simply find the nearest location to you using a city map

Branches serving private and corporate clients are widespread throughout the country. For service at the branch, personal data is required, so you will need a passport. Clients are served without reference to their registration or place of residence, so you can simply find the location closest to you using a city map.

The manager of such an office can dictate information about the balance sheet, the presence of debt, talk about why it was formed and suggest ways to solve the problem.

Find out balance via SMS message

The user can request the MTS balance using an SMS message. This service is provided free of charge, so you can check your balance in this way even if your balance is negative or zero.

To check the balance on mobile MTS using SMS:

• select number 111;
• send a message with text 11;
• The response will indicate the date of the request and the balance as of the current date.

Receiving information about your account balance via SMS may be needed for reporting and expense management. The user has the opportunity to save SMS from different dates and see what the account balance is on different days.

Voice menu

Clients can use the contract and account number to check in the voice menu. Necessary:

• Call company support.
• Listen to menu items.
• Select to receive account and balance information.
• Enter the requested data.
• The system will provide information about the account status.

The procedure takes less time than calling a specialist. You need to listen carefully to the menu to find the items you need. Typically, clients do not have problems performing the check.

Check in your personal account

For more convenient management of subscriptions and tariffs, MTS subscribers were provided with a personal account, which can be accessed via the Internet. In it you can easily see the balance on MTS, the remaining traffic on the modem and access information about any other options provided by the operator. To do this you need:

1. Open the official website of the company mts.ru.
2. Click on the “Personal Account” button.
3. Go to the “Mobile Communications” section.
4. Enter the login parameters from your personal account (if you have not yet registered in the system, then click “Receive password via SMS”).

Immediately after authorization, the user will be redirected to the main page of their personal account. The “Your Balance” section will display the current balance at the specified number. If there are not enough funds on your balance, you can immediately top it up by indicating the replenishment amount and clicking “Pay” (payment is made via a bank card).

Balance request on your number is not available (MTS)

Sometimes, in order to request tracking of readings on a card, you have to deal with the problem of a system failure. Many users encounter the server response: “The balance request is not available.” Several options to resolve this situation:

1. Write a letter to the company's email address. Customer service managers respond to emails throughout the working day (from 9:00 to 19:00). The consultant will need to carry out several manipulations to find the problem. To quickly fix the problem, try to constantly be online so that you can respond to a company employee. As a rule, problems are resolved within a day.
2. Call technical support. Use the hotline listed on the mobile phone company's website. Or dial the already specified short number 111 and wait for a connection with an employee.
3. Contact a brick-and-mortar store. Describe in detail the entire current situation to the employees of the nearest company office (sales consultant or manager). A specialist will help you fix such a glitch in a few minutes so that you can check your MTS balance on your phone again.

What is a personal account number

When connecting to communication services, a company subscriber is assigned a personal identifier that matches the contract number. It serves to identify the client when contacting the Hotline and to check the amount of payment and payment.

The number is also required for solving other problems: for handing over equipment after rental or repair, re-issuing documents for another user, and in other cases when a person contacts the Support Service or the provider’s office.

Why is it important to keep your account under control?

The mobile operator charges a certain fee for any services provided. This can be not only a subscription fee (once a month), but also the purchase of additional gigabytes of Internet, minutes of calls, SMS messages, which sometimes happens accidentally or even without the user’s knowledge. The company itself can add an additional option and not report it.

• Personal account “My MTS”: features, prices, how to use

Important! It is recommended to check your account while roaming or in an area where it is a priority for connection (at the border of the country). Money can be written off for nothing.

If a person keeps his MTS balance under control, he can be sure that his money will not disappear anywhere and will remain in the account for use exactly when it is really needed. A subscriber who rarely checks his account and its balance risks being left without communication at the most important moment, since there will simply be nothing to pay for the service.

Why do you need a personal account?

It is necessary to identify clients using communications and other services of MTS. If a person refuses to cooperate with the provider company and telecom operator, the existing debt is indicated specifically within the personal account. The unpaid amount is shown only in this segment.

This is necessary so that clients have the opportunity not only to clarify the size of their debts, but also to repay them. It is advisable to pay the debt as soon as possible. There are cases when the user considers the accrued amount to be unreasonable. In this situation, you should send a claim to the operator indicating evidence of your innocence.

MTS company offers communication services

If a person does not take into account the need to close the debt, the company may resort to the help of collectors and the court. In order not to go to extremes, it is advisable to keep your MTS account under control and check whether debts have accumulated.

Call to operator

If the methods described above do not suit you for any reason, you can always use the personal help of a specialist. This method may be useful for clients who have problems with their phone screen or do not know combinations for shortcut commands. You can check the amount of money on the SIM card by calling the call center of the mobile operator MTS:

• when you are in your home region, you need to dial the short number 0890;
• if a subscriber tries to call the operator while roaming around the country or around the world, then you must dial the number in the format +7(495)7660166;
• for landline phones and calls from SIM cards of other mobile operators 8(800)250-089-0.

Calling the call center is free.

Quickly check your MTS balance via USSD

Often asking the question of how to check the balance on MTS, users forget about the menu on their phone and the standard commands that are saved on the SIM card. Several services are offered to check your phone balance. You can check the numbers of installed SIM cards and balance using the commands available in the menu of your card.

Checking balance using USSD

Checking your number and balance:

• command that allows you to get your number: *111*0887#✆;
• balance check command: *100#✆.

MTS service response to balance check
Balance information will be reflected in the MTS Personal Account and in the MTS Online mobile application, which many users install on their smartphones. This is very convenient when the subscriber actively uses communications and the Internet. MTS offers a number of additional payment services.

How to find out the balance of home Internet and TV on MTS using your personal account

Today there are a number of ways to check:

• Log in to your personal account.
• In the voice assistant.
• Use contact center support.
• Come to the MTS salon.

Which option should you choose? It all depends on your wishes and capabilities. Let's look at the main methods and their features.

Find out the balance on your MTS phone: call the operator

One of the simplest and most common ways to clarify the balance, the features of the tariff plan, the remaining free minutes, SMS and Internet traffic is to call the operator’s support service. Operators will provide full information about your account, as well as the balance of another number if you are correctly identified. We recommend that you contact the all-Russian toll-free number, since the mobile number for communication is heavily loaded.

Call tech. MTS support

Ways to obtain balance from the operator:

• for individuals – 0890 (connection up to 30 minutes);
• for corporate clients – 0990 (+7, only for Moscow time);
• All-Russian number 8 800 250 8 250 (connection takes a few minutes).

The operator will tell you the balance and account details when you call from their number. You can receive information using another number only in certain cases.

About the service

Despite the advent of fourth generation mobile networks, broadband access is still popular. It allows you to get high speed, and together with a router it helps to connect devices without a cable.

MTS is one of the popular providers. The company is represented in various regions and offers services. Why is it worth using the Internet from the company?

• A number of connection tariffs are offered.
• Attractive conditions are provided.
• The provider's prices are often lower than those of other companies.
• It is possible to save a certain amount on services.
• Stable access to the World Wide Web is provided.
• The declared speed usually corresponds to the real one, the differences are insignificant.
• The company runs various promotions, for example, free router rental upon connection.
• There is a support service that promptly processes requests.
• Customers rarely have problems, Internet reliability is high.
• You can join the bonus program.
• There is a “20% back” promotion.

Therefore, the provider’s services are always in demand on the Russian market. The company has some of the most favorable tariffs and a stable network. It is possible to establish full cooperation with the company.

How to top up your MTS account?

MTS offered a number of services that allow you to top up your personal phone account. This can be done by direct deposit, transfer of funds, or automatic crediting of money from the card to the account when a certain balance is reached. For example, you may not specify how to check the balance on an MTS router, but simply set up Autopayment for replenishment from a card. You can check your balance in your Personal Account.

Payment for MTS services using pay.mts.ru is quick and easy

In the menu of the MTS Personal Account “Manage Payments” there is a link to, it allows you to transfer money and top up your and someone else’s mobile account, from your home Internet or mobile phone to Android, iOS, Microsoft. This can be done with your number from the website https://pay.mts.ru/. The service is free:

• go to the website and select MTS phone top-up;
• enter the phone number and amount;
• enter your bank card details;
• confirm the payment.

Crediting to the account is instant.

A few questions about MTS-Connect

If you often use a mobile phone or laptop as a means of accessing the Internet, you need to obtain a connection package from. In general, you can check the balance on MTS Connect at any time of the day; moreover, inside the program that is installed on the multimedia tool, it is possible to check current statistics. Together with it, the user can find out how much traffic is left in his account, how much money he currently has, etc.

If you encounter any problems with the system, you can always update MTS Connect. Go to the central portal mts.ru and read as much useful information on this issue as possible.

In conclusion, I would like to note that you can check your MTS Connect balance anytime and anywhere you have a connection to the Network.

How to check MTS television balance by contract number

You can call the contact center. You will need:

1. Dial 0890.
2. If you use the services of another operator, then enter 88002500890.
3. In the menu, select transfer to a contact center specialist.
4. Please wait for an answer.
5. After connecting, ask for your TV or Internet balance.
6. Please provide the requested information.
7. The specialist will provide the information of interest.

This is one of the ways to check your home Internet balance on MTS using your personal account and TV. The key disadvantage of the method is that it takes a lot of time. You will need to wait for the operator's response to receive the information you are interested in. Sometimes you have to be on line for up to 10-20 minutes.

How to make a payment?

One of the payment methods is in the MTS salon. You need to come to the nearest office and contact a specialist. State your account number and amount. Give the money to the employee, he will issue a payment document.

An alternative option is to use a terminal. Select payment for the Internet, find “Home Internet and TV MTS”. Click on the icon and a form to fill out will appear. The personal account number is entered into it. Insert money into the bill acceptor, wait until the device determines the amount. Click on the confirm button.

How to pay online? There are a number of ways:

• Use the MTS website and send money from the card.
• Through an Internet banking system, for example, Sberbank online.
• Third party translation services.
• Send from your Yandex Money account.
• Make a payment from your WebMoney wallet.

Where can the money go?

It often happens that the subscriber account begins to empty. This happens due to the connection of a paid service. This could happen accidentally or intentionally, but it always happens without notifying the user. Almost all additional features and entertainment services require a paid subscription and are advertised everywhere. It would not be surprising if the subscriber accidentally confirmed their connection.

Money may be lost for the following reasons:

• The user was interested in a certain service that was provided free of charge for testing, and forgot to disable it. As a result, funds were withdrawn.
• The client accidentally switched to another tariff plan due to a promotional SMS requiring a monthly payment. It is important to always study advertisements and offers in detail, as well as read additional terms of connection.
• The subscriber got confused in the assortment of offers and accidentally activated an unnecessary option (short number, ringtone, additional Internet traffic, calls or messages).

In the My MTS application

A mobile application was developed for MTS clients, which has all the functionality available in their personal account. Its advantage is that it is more convenient to use from mobile devices, since you will not need to go to the site through a browser. However, in order to access the program's capabilities, you must be connected to the Internet.

You can view your balance as follows:

1. The first step is to install the application on your mobile device. It can be downloaded for free through the App Store for iOS, Google Play for Android and Microsoft Store for Windows Phone (the program does not work on devices with other operating systems).
2. Launch the application on your smartphone or tablet.
3. Log in to the system (login parameters from your personal account are used for authorization). If you don’t have an account yet, enter the number and receive a login password via SMS.

Immediately after authorization, a page will open on which all information about the number will be displayed (current balance, tariff plan used, package balances, etc.).

Office visit

You can obtain account information in the operator’s salon. Required:

1. Open the map on the website.
2. Find your nearest office.
3. Come to the salon in person.
4. Provide identification information.
5. The client will receive information via PM.

Naturally, few people use this method. Most subscribers do not have the opportunity to come to the office to obtain information about the current account status. Therefore, it is worth choosing a different option.

Let's call the operator

The easiest way to get all the necessary information by number is to call the support operator. For this, the company has allocated a short contact - 0890. However, in this case, after making the call, you will have to wait for a connection with a consultant (takes up to 30 minutes). If you want to reduce the waiting time, you can make a request by calling 8-800-250-8-250 (toll-free call). After waiting for the connection, ask your questions to a company employee. So, you can check your MTS account.

Ways to check your MTS account

Checking your account is the most common call to the operator made by subscribers of any mobile company. No request has such a frequency of execution on MTS servers. To distribute the load, improve user experience, and simply add variety, various ways to request balances have been invented. Among them:

• execution of a special USSD command;
• verification by sending an SMS message to the operator’s number;
• search for information in the official application on the main page;
• listening to the MTS voice informant and following its instructions.

These are not all available methods. But some of the ones you can find online are either outdated and no longer work or are false information. The presence of even four main methods will allow anyone to check their account with maximum comfort.

Method 1. USSD request

Sometimes people forget about the presence of their own SIM card menu in their phone, as well as the available commands. You can enter the menu through a shortcut on the phone’s desktop, and find the main list of commands on the Internet or on the back of the tariff package that contained the purchased SIM card.

Basic USSD requests for checking your number and balance:

• *111*0887# and call button to check your number;
• *100# and call button to check your balance;
• *100*1# and call button – remainder of periodic packages;
• *100*2# and call button – remaining one-time packages;
• *100*3# and call button – account debt for subscribers with connected or “On full trust” .

Detailed information about the balance will be shown in the response of the MTS service to the verification command in the form of a regular PUSH window, or will be reflected in the Personal Account and the official mobile application “My MTS” . It is strongly recommended that all subscribers of this operator install it, since through “My MTS” you can check other useful information, change your tariff plan, order additional services, etc.

Method 2. By SMS

Any MTS user can find out the balance via SMS message. You can send it completely free of charge, so you can find out the amount of money even with negative account indicators.

Verification by SMS message is performed using step-by-step instructions:

• go to the phone menu and select the “Messages” icon;
• create a new letter of the “SMS” type;
• indicate in its text two units (“11”) - the code for obtaining information about the balance;
• 111 as the addressee - the quick number of the voice assistant;
• wait for a response message with the results.

Important! The response will contain all the requested information that you will need for reporting and managing your expenses.

Any subscriber can save this SMS message under a specific date in order to compare the numbers next time. If they have changed, then this is a reason to call the operator personally and find out the reason for the loss of funds.

Method 3. In the application

“My MTS” application is a free program for MTS subscribers, which allows you to receive information about your balance, connected tariff plan and additional services. To check your account you do not need to enter any USSD commands. You just need to download the application and log in with your number. The balance will immediately appear on the main page.

Method 4. Through a voice informant

If a person is busy, holding a child in his arms or driving a car, then he will have no time to send SMS messages or enter USSD commands. Also, the subscriber may simply have very poor vision. In all these cases, you can find out the balance on MTS using a voice informant, which will provide information about the account, connected options and promotions. To do this, call 111 and follow the instructions of a pre-recorded voice assistant.

How to check the balance on satellite TV from MTS?

The various tariffs offered by the mobile company allow you to set up cable and satellite TV. Of course, to watch your favorite channels, you need to make payments on time and carefully monitor the balance of money. MTS offers the following methods:

1. "Personal Area". To obtain the details required to log into your account, you will need to contact the hotline. The operator will provide you with a login and password, which you will need to enter when logging in. The “Personal Account” contains all the information from satellite TV, including the timing of replenishment in order to extend the use of the service.
2. The nearest mobile phone store. You will need to have your passport and an agreement with the company with you. After providing this information, the communication salon employee will be able to quickly indicate the availability or absence of satellite TV.
3. Hotline. By calling the phone number listed on the website, provide the information that identifies you in the system (passport, contract). Within a couple of minutes, the consultant will be able to provide the requested materials.

How to find out the loan balance at MTS Bank by phone?

For those wishing to obtain information about the balance of the debt using the telephone, 3 different methods are available at once.

The most convenient way is to use the mobile application. Its positive aspects lie in the ability to find the necessary information remotely, while the procedure itself almost completely coincides with the process of visiting your personal account described above.

Those who do not want to use the Internet, but do not know how to find out the debt on an MTS Bank loan in another way, should use a special SMS. The debtor must send a message to the number +79167773331. The text must contain the word balance and the last 4 digits of the credit card. The main disadvantage of the described approach is the fact that it is only suitable for plastic cards.

The latter approach will require a call to the contact center. By calling 88002500520, the client is required to tell the consultants the purpose of the call and answer several questions to identify the caller. To do this, you will have to prepare your passport and loan agreement number. Having heard the correct answers, operators will provide all the required data.

How to find out your MTS number?

Information about the status of your personal account and information about your MTS phone can be found out in a number of ways. For example, you can request a short number for your MTS balance - to do this, dial the voice informant 111✆, or find out about your phone number using the USSD combination - *111*0887#✆. This team is serviced throughout Russia, and in Moscow you can call 0887 to get information about the number.

However, these are not the easiest options where you can see all the necessary information. The most convenient of them is the My MTS mobile application.

Managing MTS services through the application

Download from the official website and receive complete information about your account in a few minutes without verification in your account. The office will have all the necessary service kit for choosing the optimal service package. The balance and features of the tariff plan are displayed on the start page of the application.

Sources used:

• https://kabinet-mts.ru/how-to-find-out-balance-on-mts/
• https://tarifgid.info/balans-mts/
• https://mtsonline.ru/mts-manuals/balans-mts
• https://mymeizu-online.ru/mts/balans-proverit-s-telefona.html
• https://xn—-ttbcczf.xn--p1ai/kak-proverit-balans-mts/
• https://operator-m.com/kak-uznat-balans-domashnego-interneta-mts.html

MTS television channel packages

Existing channel packages in MTS television:

• The main MTS TV package is 140 rubles/month, including 177 channels, of which 32 are HD quality.
• AMEDIA Premium HD package, for fans of foreign TV series - 200 rubles / month, including 2 channels: Amedia Hit HD and Amedia Premium HD. Channels that show leading TV series in Europe and the USA.
• A kind of ADULT package (18+) – 150 rubles/month, including 3 channels: Candyman, O-la-la, Russian night.
• Exclusively CHILDREN'S package - 50 rubles/month, including 7 channels: Baby TV, Boomerang, Gulli Girl, Jim Larm, Nick Jr., Children's, Red.
• Sports package OUR FOOTBALL – 219 rubles/month, including 1 channel: Our Football HD. On which all matches of the Russian Football Championship are broadcast.