Which satellite providers should you trust?

Often a user who decides to install paid satellite television faces a problem - it is difficult to choose a good operator. More precisely, there is a choice, but how to really choose the best option? Practice and experience have proven that NTV Plus or Tricolor are the best. These two satellite operators have been on the market for a long time, they are popular with the user, work well and have affordable TV channel packages. Which one should you choose?

Each provider has its pros and cons, and when choosing one, you need to look at all their characteristics under a microscope. Naturally, each of the operators tries to provide the highest quality picture, especially with regard to high-quality channels. This image is nice to look at, but what matters is how many similar channels the provider can provide and how much they will cost. And the price of equipment plays a role.

Quality of services

Practice has proven that in this parameter, NTV Plus still has the advantage. Of course, the fight is underway and Tricolor is trying to overtake its competitor, but so far he has not succeeded, although he is practically breathing down his neck. So, the main strategy of NTV is that the company offers a more stable signal, despite the fact that it is slightly inferior in some services:

The provider offers the best quality kit for signal reception;
Antennas of relatively large diameter are used;
The signal is broadcast by three satellites.

All this together gives a high-quality and stable signal, which is not afraid of either bad weather or any minor interference. Tricolor has only one satellite, which encodes a signal of poorer quality, which is why the picture, if compared, is not so bright. This is not very noticeable on a small screen, but if you watch from a large TV, the difference will clearly not be in favor of Tricolor, despite the fact that the list of high-definition channels that are included in the main package of this operator is about twenty, while NTV is in this plan is significantly behind.

Read also: Setting up Continent TV equipment for the Intelsat 15 satellite

But subscriber support from NTV Plus is better:

The user can quickly and without interference call operators from any region of the country;
If you need service, you can contact your regional office - they are in most cities where people use the services of an operator;
Work with installers and dealers is well organized.

But Tricolor carries out many promotions, unlike NTV. For example, you can change your access card for free without purchasing new equipment. But in any case, think before you buy equipment in shopping centers that are not official representatives of companies. They, of course, offer better prices for the kits, but no one can guarantee that the equipment is of high quality. In general, it is still difficult to say which is better NTV Plus or Tricolor.

Digital satellite television NTV Plus - reviews

uhatov

They offered to watch the paid channel MATCH PREMIER for 7 days, try it for free, for this you had to link a bank card, they said that if you don’t like it, you need to unlink it before April 30th. On the morning of April 29, I received an SMS about debiting 299 rubles for the next period. I went into my personal account to unlink the card, but couldn’t find how to do it. I called NTV Plus, they said that everything was untied and everything was ok. But on May 29, 299 rubles were written off again. In short, I’m tired of fighting with them, calling and writing to the support service, it looks like scammers. I need to change the card at the bank for a new one. I don’t see any other way out.

Novel

Before connecting, a certain number of channels were declared for a certain amount for one year. During the year, the number of declared channels was reduced, but the fee remained the same.

Zhanna

We were on tricolor, switched to NTV+ 2 weeks ago, and regretted it.

Mayan

NTV Plus managers are real scammers who call and start persuading you to connect to some package for 1 ruble, but you can turn it off no later than 5 working days before the start of the next month. This was made specifically for forgetful people, and starting next month they will start charging for this package in full. You remember that you were connected to some unnecessary bullshit when the money runs out and you look like you’ve already been paying NTV for half a year for no reason. What kind of business is this, if we want to continue watching at full price, then we’ll connect it, otherwise don’t forget to disconnect it, which you didn’t connect yourself, but the fraudulent NTV manager got into it for you.

Sensei

Gentlemen, I didn’t expect this from NTV - PLUS... Tariff - Basic, within 178 channels, from the bottom 15 that you can watch out of desperation, the rest of the channels are useless, repeats of programs and programs, films are repeated several times a day... that’s what. ???.. and this is Russia!!! You can also watch a movie... and suddenly it is interrupted and another one starts... it's some kind of p...d! Like if you want to watch more, pay more (what’s the point???), even children’s channels are blocked...... SHAME. The quality of the channels is terrible, if you watch only in HD, and there are not many such channels and even more are blocked... Everything is for the people, everything is for the people!!! Draw conclusions.....

Svetlana

The hotline is open only for new subscribers. There is virtually no service for existing subscribers. Display was disabled if there was money in the personal account. It is somehow impossible to contact them; they do not respond to messages. Disgusting service, or rather it simply doesn’t exist.

Alexei

I was sitting on Tricolor, the devil pulled me to switch to NTV+, connected the basic one, and..... Complete on-air garbage, there are no normal channels at all, for the same money Tricolor is happiness!

Anna

Don't you have anything to show?! Friday evening - well, all rubbish. About horror

Alexander

“Economy” package on NTV+. Paid for August, balance 750.00 rubles. They took it and blocked all channels. Correspondence gave no results!!! Lawless men.

Alexey Vasilievich

I decided to change Tricolor to NTV+ at my dacha because I was tired of the first one’s divorces and the disgusting service. What can I say, I changed my mind for a real deal, only with NTV + it’s even more fun, I can’t get through to them, because first they ask for the contract number, and after I enter it they politely tell me that this doesn’t exist. Initially, having concluded an agreement with them and paying the basic tariff, I asked an office employee to set up a unit for me to work in the Tver region, which he did. But having arrived in this very area and connected it, I was able to use only the 38th of the 140 declared channels. All the settings did not lead to anything. The service is disgusting. If you want to waste your money choose this company. I left reviews almost everywhere I could, do you think they responded? Agreement No. 2284646262.

Sergey

I have two contracts. I wanted to pay for May, but the money was debited for the last two days of April 2021. That’s how their interface works. I called the operator, got through the fifth time, Oksana said that this happens, and offered to write a letter in support so that the money would be transferred to May. I wrote a letter, of course there was no support, it was a complete lie. Accordingly, you can’t get through anymore and WhatsApp is a complete mess. Letters are accepted, but nothing is answered. This feedback is complete idiocy. It's good to feed these defectives. There are no advantages, only disadvantages - nothing works in the rain, the service is disgusting. I will switch to MTS.

Andrey

I connected to old people at the dacha, the tariff included “Basic” - NTV guaranteed constant broadcasting of 20 channels without further payments (one-time payment approximately 800 rubles). 2021 is coming and NTV says that it no longer offers free stuff, now only with monthly payments - THIS is Russia, where they wipe it out with contracts. In countries “If you want it to be like this,” they would have gone bankrupt long ago due to lawsuits. But with us, go to court and get your maximum 800 rubles. In short, we pass by NTV - it doesn’t answer. Conclusion - at the time of purchase of equipment, etc. you focus on the best offers, and tomorrow they cheat you.

Michael

Disgusting company!!! I read the previous negative reviews (there are a huge number of them) - everything is correct! Fraudsters! Without receiving the subscriber’s consent, they connect additional expensive packages and blatantly lie that you yourself wanted to connect and called! Do not enter into contracts with this company, choose others! I also use Tricolor and MTS - no problems! And at NTV Plus, apparently the company’s policy is to deceive the client anyway - that’s what they live on!!! NTV plus - SCAM!!!

Vladimir

We went on vacation on August 20, returned on September 21, turned on the TV, but the EPG does not work, why? All channels work, but EPG does not work.

Alexey Vasilievich

I decided to change the Tricolor set-top box at the dacha, because I was tired of the constant problems with the settings that always went wrong, with offers to change the receiver at an additional cost, and the lack of broadcasting in rainy and cloudy weather. I purchased NTV+ contract No. 2284646262 and the fun began. Every time you turn it on, it adjusts for 2-3 minutes, which is very annoying. From the information on their website, the basic package for which I paid broadcasts 138 channels, but mine only shows 38 channels, a good error. The customer service is disgusting, it's impossible to get through by phone. The only plus in relation to Tricolor is that it can be temporarily disabled. I regretted that I changed the awl to soap. By the way, everything was fine with Tricolor for three years and the subscription fee was lower. NTV+ is more expensive and problems are an immediate bonus.

Anatoly029
https://otzovik.com/review_818132.html

Advantages:

fell in price

Flaws:

Poor attitude towards your clients

Gentlemen, managers of the NTV+ company, what is going on with the company? In the fall, everything was so wonderful, cheap packages, with good content, then they removed the channels of the Viasat package, removed the children's “KidsCo Television Channel”, removed “Rain”, removed “SONY TV”, in March you will remove “Zakon TV”, at this rate you will soon watch there will be nothing, return the channels back.

Anonymous315552
https://otzovik.com/review_1132978.html

Advantages:

Flaws:

Boorish shepherd dogs sit in the office in St. Petersburg
no manual
no one will answer for anything

After 2 months of use, the remote control broke. They wrote a complaint to the St. Petersburg office with the request: “Replace or repair this equipment.” Received a response by email. mail: “Please contact Moscow with any complaints”

Sergey-S
https://otzovik.com/review_821275.html

Advantages:

Disappeared somewhere

Flaws:

Bring back the Rain

I see I’m not the first person to express outrage at the unceremonious shutdown of the Dozhd channel. What is this, you are violating the clause of the contract, which states that in the event of the channel leaving, you must notify subscribers at least 30 days in advance why you deleted Rain without warning. Return the channels otherwise you will lose about 20 subscribers.

Wountand
https://otzyv.expert/horoshee-kachestvo-plohaya-tehpodderzhka-i-razvod-na-dengi-2191504

Advantages:

Quality

Flaws:

Technical support and blackmail of subscribers (at a minimum, dishonest marketing)

Details

I’ve been using it for 2 years, good quality, there’s only been one minor glitch in all this time, poor technical support (impossible to call 8-800...) and a scam for money (the “Starter” package is included (600 rubles for lifetime 20 channels), they threaten to turn it off if not I’ll buy a package of more than 100 channels for 89 rubles/month)

Valentina Vasilievna
https://www.yell.ru/moscow/com/ntv-plyus_1945415/

I can immediately say the rating of NTV+ is 2 points, they deserve it with honors!!! The purchased receiver, now, if you don’t use it...then you can only throw it in a distant drawer or sell it for next to nothing, but you bought it for 7,000 rubles. Why 2 points! ? Because they don’t work there at all, they sleep and fool people, as if it were their dream, and not in Java! The satellite glitches very often, but tech. support always recommends checking your equipment if the weather is good, and if it’s suddenly raining, then there’s nothing to ask, of course the rain is to blame and this is if you suddenly get through to their company, and when you get through, they stupidly switch you to other specialists - waiting for a connection with which you don’t have enough patience and battery power on your phone is 100% Over several years of using NTV+, a lot of negative sentiment towards this company has accumulated due to poor service and not always high-quality television broadcasting without good reason! !! I do not recommend buying NTV Plus satellite equipment; the equipment and staff of this company work equally poorly! Where the director is looking - Apparently he’s been on a spree...! ???

agc-inv
https://www.yell.ru/moscow/com/ntv-plyus_1945415/

NTV-Plus is getting worse and worse. Don't fall for their bait when purchasing receivers! Since they cost a lot of money, and once you buy them, for logical reasons you will not give up NTV-Plus. Although for that kind of money there are an incredible amount of problems!

The satellite CONSTANTLY crumbles, sometimes there is no signal even with slight clouds, everything freezes, it’s impossible to watch.
Broadcasting over the Internet is associated with periodic “drop-outs” of cards, including new ones, with a black screen and a splash screen “You do not have permission to view” on all channels. It also happens that channels are simply not shown without a splash screen.
Technical support works STRICTLY from 9 to 21, everything outside this interval is not their problem! Despite the fact that ALL self-respecting companies have had 24-hour support for a LONG TIME!
NTV-Plus UNILATERALLY periodically changes its tariffs upward. More money simply starts being deducted from your account.
NTV-Plus periodically changes its broadcast settings or even switches to new formats, which require the purchase of NEW receivers, which cost a lot of money.

Verdict - it is MUCH QUALITY and CHEAPER to connect to IPTV from companies such as MGTS, Akado and any others that have long been providing standard and HD packages in quantities no less, if not more. than NTV-Plus!

Alexander
https://rusohost.ru/otzivi-abonentov/311-otzivi-ntvplus.html

Just a terrible company, I have been using the services for three years now, this rogue company with terrible service that works as an agent for regional telecom operators, services periodically disappear and you have to call from the region to a Moscow number, because... These beggars do not have the opportunity to connect a toll-free number 8 800 like their direct competitors, before that I used the services of one of them, but as a d...k fell for the action and changed to NTV, now, in addition to the monthly fee, there are additional expenses and telephone conversations with these beggars from 500 to 1000 rubles per year, if you make a decision and live in the region, then think 100 times about what you need, it definitely won’t work out cheaper. Decent expressions have already ended, then only a set of untranslatable dictionary phrases, and guess which ones, I remembered all their relatives.

Valery
https://rusohost.ru/otzivi-abonentov/311-otzivi-ntvplus.html

I cursed the day when I connected to NTV+ and it sucks.

Scope of delivery and features

The editors were provided with the following models for testing: Sagemcom DSI74 HD, Opentech OHS1740V, NTV-Plus 1 HD VA and NTV-Plus VA1020. All models come with a remote control, batteries for it, an external power supply (12 V) and an HDMI cable. Small differences in configurations are caused by the manufacturer’s desire to please the subscriber. Thus, the Sagemcom DSI74 HD includes a mini-jack-3xRCA adapter. And the VA1020 model has an RCA-RCA cable in the box. In addition, this receiver has one more feature: the hole for connecting an external power supply is smaller in diameter than other receivers. Because of this, the power supplies of other NTV-Plus receivers are not suitable for it. If the power supply fails, this can cause additional problems.

What prepaid packages are available to the user?

The prepaid package implies a limit on the traffic that the user can receive during the month. At the same time, if additional volume of data transmission and reception is required, it can be purchased separately. All tariffs provide incoming traffic speeds of up to 40 Mbit/s and 12 Mbit/s for outgoing traffic.

The minimum package includes 1 GB of traffic and costs 275 rubles per month. When purchasing a transfer volume in excess of the limit, the user must pay 290 rubles for each additional gigabyte. The most charged offer from NTV is the Internet 100 package. It includes 100 GB of prepaid traffic for a monthly fee of 14,000 rubles. Each additional gigabyte costs 140 rubles.

Remote controls

From left to right: Sagemcom, Opentech, NTV-PLUS 1 HD VA, VA1020

We give the palm of beauty to the Sagemcom remote control, which looks more impressive than its competitors. The control buttons on it are located in places where it is easy to reach with your thumb, and the markings on them are easy to read. The only drawback is the heavy movement of the buttons. Each key must be pressed until it is activated.

The buttons on the Opentech remote control are more pleasant to press, but their small size and excessive number of them do not allow you to use the remote control intuitively. During testing, I constantly had to look at the remote control to find the right button. But the abundance of keys allows you to call almost all functions of the receiver from the remote control without resorting to the menu.

The remote control for the NTV-plus 1 HD VA model, developed by Jiuzhou, turned out to be quite good. It is clear that work has been done on ergonomics. It fits well in the hand, the button travel is pleasant and soft. This is perhaps the best of the remotes, design aside.

But when creating the remote control for the NTV-Plus VA1020 receiver (manufactured by Kaonmedia), the developer went a little overboard by reducing the size and number of buttons. The remote control itself turned out to be quite good, but the vendor emphasized using the receiver menu. It doesn't even have a program guide button.

In general, all remote controls cope with their purpose.

Why do packages indicate maximum speed?

When using a satellite communication link, the data transfer speed cannot be guaranteed. It is influenced by many factors. The most significant ones look like this:

current satellite load;
technological capabilities of transmitting and receiving equipment, which may be affected by power supply parameters and interference;
weather conditions at the receiving point, presence of humidity, high solar activity, cloudiness;
characteristics of the reflective deflector, the degree of its contamination, the presence of damage to the coating, positioning relative to the receiver-transmitter head;
geographical position of the user, the satellite signal strength varies in individual regions.

The decisive influence on the quality of signal reception and the characteristics of the speed and stability of data transmission is the orientation of the antenna complex to the desired point in the sky . Therefore, users are recommended to connect satellite Internet using NTV service centers. Only qualified specialists are able to quickly and correctly configure the antenna complex for the best operating conditions of the transmitting and receiving equipment.

Opentech OHS1740V

Made in a metal case, which makes it more presentable. The metal also serves as a heat sink. Therefore, the set-top box becomes slightly warm during operation. To improve ventilation, the manufacturer increased the gap between the bottom of the case and the surface on which the set-top box stands, providing thick rubber feet.

The rear panel is richer than that of the Sagemcom model. The main differences are the presence of a satellite antenna loop output, an S/PDIF connector and an RCA port.

But the smart card is not fully installed. This somewhat spoils the appearance, although it does not affect functionality in any way.

The menu is more modern. It is made in bright colors, although it does not tire the eyes. If the user does not like the preset color scheme, he can choose a design theme to suit his taste. HD channels are not highlighted in color, but most menu functions are duplicated by remote control buttons.

Another interesting feature is the ability to use one HDD both for PVR functions and for storing your own content. When you connect an external USB drive, the receiver will immediately offer to allocate some space for the PVR, and leave the rest of the space for other needs.

Although the Opentech receiver does not have a built-in clock, pressing one button on the remote control displays the current time on the screen. useful for subscribers who watch TV in the morning before work.

The functionality of the set-top box also provides filtering of channels by genres and categories. Interestingly, in the Opentech model there was even a place for simple games that allow you to pass the time while waiting for the broadcast of a particular program.

Quality of services

Digital satellite television NTV Plus - reviews

Scope of delivery and features

Other questions

What prepaid packages are available to the user?

Remote controls

Why do packages indicate maximum speed?

Opentech OHS1740V