MTS satellite television (Russia), MTS satellite reviews.

MTS satellite television - reviews

Yura

MTS is complete garbage, sorry for the rude attitude, the quality is very bad, Krasnoyarsk they only take money, that’s what’s most important from them, even the basic one is such garbage

Alexander

The signal is constantly disappearing!

Sergey Sobolev

I'M GOING TO COURT against the MTS salon, st. Bolshaya Cherkizovskaya, 125 building 2, employees ***** ***** and ***** *****. The purchased equipment is inoperative, the request for the return of the goods by the MTS salon was rejected; The MTS hotline reports that the salon is acting unlawfully, but cannot influence it. Details. On 12/28/19 I purchased a set of MTS satellite TV in the specified showroom. There were no warnings about any restrictions on the installation or operation of the equipment upon purchase. Installation of equipment in the apartment was expected to take a whole day. When the installer appeared, he announced from the doorway that the house located on the south side would block the signal from the satellite and the equipment would obviously not work. Why this could not be clarified when the kit was sold to me is unclear. The installer drew up a report stating that it was impossible to install the equipment, indicating in the report that it must be returned to the place of purchase. Further more interesting. When trying to return it at the MTS salon on B. Cherkizovskaya 125 p. 2, the employees (Babichev D. and Kremen) said that there would be no return, “go to court.” I called the hotline. They said that the employees’ actions were not legal, but MTS could not influence them. They offered to leave a complaint. I left a complaint, but after 4 days there is no response. You'll actually have to go to court. Result: 10 thousand rubles wasted. and 2 holidays. Complete insanity of MTS employees. I will inform you about the development of the situation.

Semyon

People, don't fall for this scam. There is a 50% discount on bonuses only in the first month of payment, then everything is 100. It starts to rain heavily, snow, everything slows down, freezes, or even a blue screen. In short, another deception from MTS

Sergey

This is not anti-advertising, this is a statement of fact. The fact is this: the interactive TV set-top box from MTS is rubbish. Treating the client like a creature. Want to use such a “repaired” set-top box does not work. Passed. A month later they sent another one. The new one worked for more than six months (an achievement) and died. Everything was paid in advance. I'm just tired of messing around with this garbage dump and I abandoned this MTS satellite. But it was not there! After half a year, the prepayment ended and these wonderful people began bombarding me with demands to pay. Pay for services they didn't provide to me. I wrote to the site for feedback - zero responses. I called and they recommended terminating the contract. I arrived at the nearest office and wrote a statement. Everything is fine again, the calls demanding money do not stop, it turned out that the contract was not terminated and they do not have my application in their system. I wrote it again and submitted it to another office. It became more fun and collectors started calling. They are trying to squeeze this money out of me. Disgusting office. Contract number 9150766036

Michael

a scam on a Russian scale. a month ago I purchased equipment for receiving satellite TV complete with a SIM card for my phone. according to payment they said it would be cheaper only 350 rubles. per month for everything. Tariff on SIM card. Payment for TV should be charged to the phone number. I installed the plate and set it up myself with knowledge and experience. activated without problems. The problems started a month later with the next payment. The TV signal went out when there was a balance on the phone. I had great difficulty getting through to the support service - these robots got me. For about an hour these specialists took my brains out. then it turned out that the money was not transferred from the phone because the payment during the sale was not combined and the money needed is not 350 but 450 and the tariff you have is not the tariff but my friend (whom you can’t call without having a balance and the tariff is extortionate) and in general first contact the salon to the seller and write a complaint. I traveled 100 kilometers to write. wrote. They told me to wait a week for an answer to come via SMS. a week later they sent an SMS that they needed money to further resolve the claim. In short, a complete divorce. I really wish that I contacted MTS earlier than I looked at the reviews. I still don’t know what will happen next. In six months. The promotion also said six months for half the price. You will constantly pay.

Mikha

MTS is a bucket of…….

sewkiz

I bought an MTS satellite antenna in 2021. At first I was happy. but it didn’t last long, exactly five months until I realized what and how much. The first thing is that I started connecting and disconnecting paid channels, before it was like connecting paid channels, watching for two hours, disconnecting it, it was free. then they realized that they didn’t have any money from it, they made it if I connected paid channels and watched them for more than an hour, you can’t turn them off only after 24 hours and the money is naturally debited. Well, they didn’t stop there. If I often began to connect and disconnect paid channels, they were also not satisfied. They came up with the idea that I should not do this by phone as before, but go to the MTS office and only there connect and disconnect paid channels. I began to pester them with complaints and tell them why no one provided me with this information when purchasing. to which, having called MTS satellite television again, they told me that you are tired of your complaints and no one else will consider them; the general director of the root has no time to deal with complaints; he needs to deceive customers as much as possible. secondly, the same films are shown on the MTS satellite television channel for half a year, for which I contacted the MTS operators more than once, to which they told me that we only provide viewing and we are not responsible for providing films. Even on Paid channels the same films are shown for weeks. I DO NOT RECOMMEND MTS PLATE TO ANYONE. THIS IS A COMPLETE SCAM AND THERE IS NO MONEY FROM YOU FOR ANYTHING. MTS OPERATORS ARE RUDE AND DO NOT HELP. THEY DO WHAT THEY WANT. BETTER BUY ANOTHER PLATE BUT NOT MTS.

Vova

The worst shit I've ever encountered! I always have a positive balance on my account, but the connection regularly disappears (even though the signal level is 98%). You’re just watching TV, changing the channel, and suddenly the connection disappears! Moreover, when you try to return to the previous channel, you find that it no longer works. An attempt to switch between channels shows that they are not there either. When you call, through all the robots/answering machines, you will find out that the transponder number has changed! However, no one notified you about this! But if the signal is lost and the transponder is normal, but there is no signal, then you will be forced to set up satellite communications manually, under the guidance of the manager on duty, by phone. It’s good that I have technical skills and an understanding of what to do and “where to click.” The wife, if alone at home, simply falls into a stupor when “explaining things over the phone.” This is shit masquerading as a service! Ha! If you can’t cope, they will send you a specialist for services - 4,500 rubles! PEOPLE DON'T TAKE THIS SHIT! IT ALSO FITS BADLY IN CLOUDY WEATHER! THE SATELLITE IS HANGING ABOVE THE HORIZON (IN LENGTH IT IS OVER PAKISTAN) AND EVEN A SMALL CYCLONE CAN LEAVE YOU WITHOUT CONTACT! Well, what the cyclone doesn’t finish, the MTS scammers will more than finish!

Andrey

Just a hoax

Vitaly

Do you want to save your money and nerves? Don’t buy MTS satellite TV, frankly, no. To begin with, you pay 1200 for a year, but in fact for 2 months, because the application was not completed correctly, then it’s more interesting, pay again 1200 already in a year, this is once, if it rains, you can’t watch TV, if it doesn’t rain, but just clouds, watching TV is a problem, a reboot begins, disconnecting and connecting the antenna, etc. Think about it, in Russia, satellite TV is from mts, things that do not coincide by definition, this cannot be, or maybe, BUT of the lowest quality, so low that this rubbish infuriates you, the money has been paid, and they don’t care about the rest. Along the way, some kind of equipment Chinese, of the lowest quality, and what money is received is, by and large, a scam of the highest class.

Razin Maxim

In July, I purchased a satellite television set from the official website for a promotion for 2,900 rubles. I submitted a request for equipment. They called me and said that you pay for the set-top box and it will be free for a year. A month has passed and the channels are disconnected. I call the service center and they say that you have 1 month free, and for the second you need to pay 250 rubles. I explained the whole situation, what happened and how it happened, they told me I’m sorry, but you were deceived. Don't buy a satellite kit on sale, it's a scam!!!! You will pay 2900 rubles for the set. and for watching channels for 250 rubles every 2 months; and no half a year or a year will be free!!!!

Black
https://mts-otzyvy.ru/jaloby/sputnikovoe-tv-mts-ne-rabotaet-1491.html

Terrible service. The wait on the hotline is more than 10 minutes. No one in the salons knows. Don't put it on the account. Since there is no contract in the database. There is no television. I do not recommend MTS. Because it does not meet the stated requirements.

rws
https://mts-otzyvy.ru/jaloby/sputnikovoe-tv-mts-ne-rabotaet-1491.html

This plate from MTS is complete crap... We had it installed in December. everything seemed fine until the rainy season began. As soon as it starts to rain, even the smallest one, the signal disappears. Since March I have been trying to call adjusters because it is obvious that the dish itself is not installed correctly, the signal quality never exceeds 69%... in rain, fog and cloudy weather - the signal quality is 0%.... in the call center they fill out applications and there is silence... no one has arrived. Several times they sent telephone numbers of adjusters who no longer cooperate with MTS. “We don’t work with them, and thank God” is what they answer verbatim..... I made an application to terminate the contract several times - the result is the same. no one came for the equipment..... I think this will be the last month when I use the MTS dish. From next month I will put up the tricolor. for it works in any weather.

miron
https://mts-otzyvy.ru/jaloby/sputnikovoe-tv-mts-ne-rabotaet-1491.html

I bought myself a problem satellite MTS TV! I did everything as with a normal operator, but it turned out I bought a pig in a poke! with a surprise, when activating the smart card, it turned out that it was registered to a different contract number and it is impossible to activate it. 5 days I have been contacting everywhere and everything is in emptiness, there are no first contacts with MTS, and with the rest it’s chatting or playing football and I, as a sword, will terminate the contract tomorrow and return it money or to the Investigative Committee for fraud.

Ivan Ivanov
https://telecomguide.ru/mts/sputnikovoe-tv-mts.html

Terrible TV! Inconvenient, endless updates that reset the configured channel list! There's not even a clock when changing channels! The Pets channel has died. But they stuck out all sorts of nonsense

Alexander
https://telecomguide.ru/mts/sputnikovoe-tv-mts.html

MTS-SATELLITE IS THE MOST DISGUSTING SATELLITE PLATFORM! First, they will sell you equipment at ten times its cost, and then you will start having problems with this “company”. The service is disgusting! The most unexpected problems can arise. For example, if for some reason you have lost the contract data, you can safely throw all the equipment in the trash. The office doesn't need you anymore. The money remaining in your account will not be returned to you either. The contract is terminated unilaterally, without notice. For comparison: on other satellite platforms you can find out your balance simply by card number. If the card is overdue, it is blocked; when refilled, it is automatically reauthorized and the service is resumed. MTS-satellite simply terminates the contract and is not subject to further use.

Natalia
https://telecomguide.ru/mts/sputnikovoe-tv-mts.html

Natalya, bought a satellite dish, turned to the contact center for help, they told me to wait 72 hours, after the time had passed it turned out that the application had not been completed, they filled out a new one and again waited 72 hours, and again they had nothing, they could not find my data, They gave me their partner’s phone number, but the phone number is not accessible, and the money was withdrawn from the account, although the store said 6 months free, in short, it’s complete crap

pbmozh
https://www.otzyvru.com/sputnikovoe-tv-ot-mts/review-357832

I categorically do not recommend it. I purchased the “easy start” kit: CAM module and smart card. Connected, configured, launched, registered and activated - not without problems, but more or less quickly and successfully. But then the joys began. Having tried the software package, I decided to switch to a different tariff - “Basic”. It is claimed - including on the MTS website - that this can be done without additional payment, it is enough to refuse the “easy start” promotion (this is when the package includes additional “child” and “adult” packages), plus there must be enough money in the account to pay first month (140 rubles) or year (1200 rubles, if “Basic for a year”). By the way, when communicating by phone with the technical support service, everything written was also confirmed twice. Today I am pleased with the fact that, it turns out, I also have to pay an additional three thousand rubles “for the equipment”! This is despite the fact that I use my own receiver, converter and antenna. And I set it up myself, etc. Well, okay, that’s it. Happens. But, in addition to this: I was bullied for a total of more than two months! The level of employee training is vanishingly low. Twice they couldn’t give me any advice when calling technical support! What can we say about ordinary employees in offices? For example, at the MTS office in the Victoria store in Novokosino, the girls accepted the application... and then a week later they told me that they did not know where to send it, and therefore it remained in their office and did not go anywhere. In Reutov, the boy accepted the application, but he did not know how to fill it out correctly, and therefore they could not “consider” it. But - joy, joy! - here at least I received an SMS with a message that the application was refused. After calling the technical support service, I was able to receive detailed instructions on how to fill out an application, submitted the application again in Reutov, and even received an SMS about the application being accepted for consideration. That's all. No answer, no hello - after 10 days the TV is turned off “for non-payment.” At least they signaled that the application was rejected! In short: 4 trips to offices, 7 (or 8 - I don’t remember) calls to the support service. Two months of wasted time, wasted money for a smart card and payment for these two months. An attempt to get money from me for my own equipment. I think I don’t want to have anything more to do with MTS. To avoid being unfounded: personal account number 79508000487, last application 1-402512933327 Yes, by the way. On my last call to support, I was transferred from employee to employee twice, once being sent to a telephony technician. This also relates to the issue of training employees who cannot even correctly redirect a call.

Advantages:

good set of channels

Flaws:

ugly service

Seryoga
https://tarifscanner.ru/obzor-sputnikovogo-televideniya-ot-mt/

It's incredibly easy to set up. I rented it for about a ruble and a half. It's time to configure. Last time I calmly set up the tricolor myself. And here's the problem.

It turned out that in order to set it up, you need to catch a signal with some special device.

Further more. They won't take it back. Although I called and discussed this situation with the lady from MTS, she said that everything would be accepted without any problems. But there are problems!!! This is a violation of my rights as a buyer. I didn't miss any deadlines.

Maksim
https://tarifscanner.ru/obzor-sputnikovogo-televideniya-ot-mt/

We set it up ourselves and the specialists came.. Nothing has changed.. The picture is generally good, but if it exists at all.. It constantly freezes, the picture crumbles.. The service generally leaves much to be desired..

MTS satellite television (Russia), MTS satellite reviews.

3.7 / 5 ( 3 voices)

Problems for your money.

Advantages:

A good picture (of those that we managed to watch), the price of the set, the number of channels in the basic package.

Flaws:

Self-tuning of the antenna, long switching on of the set-top box (50-55 seconds), control and switching to the menu with a slight sluggishness.

I bought this kit No. 21, installed everything and connected it, but I couldn’t set up the antenna, I suffered for two days. I set the direction of the dish (checked it with a map and a compass), set the tilt and turned the converter, in general, everything was the same.

Advantages:

you've been using good channels for a while

Flaws:

The picture disappears from time to time. no service after connection

After connecting, we used it for a while without any problems. Although! After the “tuning”, the company’s technicians adjusted everything themselves. Since, after you have concluded an agreement and paid the money, MTS immediately brushes you off, and the following follow.

This “smart dish from MTS” is rare rubbish

Advantages:

The cheapest starting price for the kit is the “equipment for 0” promotion from 499 rubles. The smallest and lightest satellite TV set-top box.

Flaws:

lack of technical customer support. Constant overheating of the console (it’s not far from a fire). nothing works without the Internet.

MTS declares that the kit will start working within 5 days. With any authorization method, before the operator actually receives signed copies of subscriber documents (agreements), the MTS Satellite TV service is available in demo mode (basic channel package.

Normal TV

Advantages:

Price of the kit, ease of installation, number of channels in the basic package, excellent selection of educational and music channels

Flaws:

There are few normal movie channels in the “basic” package, federal channels (+2, +4. +6, +7) - well, a lot (maybe this is a + for some), the service is worthless.

Advantages:

Price quality.

Not long ago I purchased satellite television at an MTS store. When I was buying a phone, I saw a plate and asked how much the whole set cost, the seller said that the whole set costs 6,900 rubles, you can buy it right away, or you can.

Low quality product. No service. Rudeness of the seller and MTS (Russia), as a guarantor of the manufacturer.

Advantages:

The price of the product

Flaws:

Product quality, lack of service, non-fulfillment of warranty.

I bought 2 sets of satellite television equipment: the first one was bought at the MTS showroom on the street. Sheremetyevskaya in Auchan, the second in the MTS online store (order 4923522). The first one worked for 3 days, the second one for 2 weeks. In both cases I wrote statements.

Set up very quickly

Advantages:

Set up quickly and without problems

Flaws:

Didn't find it during installation

I hung the plate myself. I read a lot of negative reviews. I thought that nothing would work out. Place of installation in Volzhsk Mari El, private house. I had to use almost the entire 20-meter supply of cable, since I had to hang the plate on.

Profanity.

Advantages:

Didn't see

Flaws:

One huge minus ruined the entire company.

At the beginning of December 2021, I made an order on the operator’s website. A few days later I did it again because I didn’t get an answer. I called the operator several times, patiently waiting 10 minutes (that’s their trick). Answer: wait. Later.

Questionable quality

Advantages:

Channels with advance up to +7.HD is excellent.

Flaws:

No service. Only disadvantages.

We purchased it as an alternative to TRICOLOR TV. The price of the set was pleasing, federal channels show up to +7 hours ahead. But the joy did not last long, they installed it two weeks after the purchase, but paid channels are not shown. In short, they sold it to us.

Advantages:

Many channels

Flaws:

Extortion of money

After watching enough advertising, we decided to install satellite television from MTS. We live in a private house. We had an ordinary street antenna, which showed 20 channels. On 10/14/17, an installer came to us, installed everything, well, simply installed it.

not so simple

Advantages:

There is something to see

Flaws:

Setup and registration

I work in a company that deals with complex automation of buildings, Tomsk. wide range of activities. There is also a direction on satellite television. Not long ago MTS satellite television appeared on the market. They don't have a dealer price.

It’s unpleasant, they lure you in and don’t follow through.

Advantages:

Good broadcast quality.

Flaws:

Dishonest company, deception. Money up front, service later.

We connected to MTS TV in November, as part of a promotion, with the condition of a bonus in the form of free use for 1 month. Connection in Tatarstan, Zainsk. The salon said that the next payment is only on January 15, 2021. We.

No need for MTS!

Advantages:

Good feedback

Flaws:

Internet, calls, roaming, delay

I believe that MTS is brazenly extorting money from ordinary people, because they need to pay for the Internet, calls ONLY TO THEIR OPERATORS + for roaming, if God forbid you leave your region somewhere.