The Tricolor TV personal account is intended for the subscriber to pay for satellite television. It allows you to save money for subscriptions and pay off debts to the provider. But to top up your balance, you need to know the exact details so as not to accidentally send personal funds to a stranger. The operator is able to return money if an incorrect payment is made, but it is better to avoid troubles than to deal with them later and waste time on returning funds. Additionally, you should understand the functionality of the account in advance in order to freely manage funds and instantly pay for the packages and options you like.
How to log into your Tricolor TV personal account?
To log in you need to enter your username and password. The login is Tricolor ID, subscription contract number or phone number starting with 9.
Login to your personal account:
- Follow the link: lk.tricolor.tv/login
- Enter the ID number and password in the appropriate fields.
- Click the "Login" button.
How to find out the ID number:
1. Go to the “Forgot Tricolor ID” section on the login page. Enter the subscriber's phone number and receive a 12 or 14 digit ID.
2. Go to the receiver menu (press “Menu” on the remote control). Find the "About Receiver" tab. The equipment number will be indicated here.
If you are filling out the login form from your personal computer, check the “Remember username” checkbox.
Then the next time you log in you will not need to re-enter all the data.
General information about the personal account of a Tricolor subscriber
A personal account accumulates funds received from the subscriber for services received . The next payment for activating the package is debited from the personal account, and if there are not enough funds on the balance, the provision of the service is terminated and the package is transferred to the “inactive” status.
Important! Subscribers participating in the “Credit-Tricolor” promotion, by replenishing their balance, fulfill their obligation. After all, the amount to repay the loan for the equipment used is debited from your personal account.
Since Tricolor does not provide services on credit, the drug balance may be:
- positive, when the subscriber accumulates funds to renew the next activation of a package whose subscription period is approaching its end;
- positive if the subscriber did not determine the purpose of the payment when paying, and the money remained on the LAN as an undistributed payment;
- equal to zero when funds in the required amount are written off to extend the period of registration for a certain package of services.
The subscriber can check the drug balance, as well as clarify when the subscription to any connected service package ends, and find out other issues in several ways.
- Using the online service Personal Account. To log in, you must have a profile registered in the system. User authorization occurs using an ID/contract number and password.
- By calling the provider's contact service (88005000123 for the entire territory of the Russian Federation).
- By contacting customer support from the official website.
- Consult with a specialist via chat or call online.
All four methods of contacting the subscriber service require identification of the subscriber using the following data: full name, receiver ID or contract number. Also, specialists should outline the essence of the problem for which the client addressed.
Registration of a personal account
Without a Tricolor account, you will not be able to use all the features of the service.
Registration of a personal account is carried out exclusively through the official website of Tricolor TV and is available only to subscribers of the provider.
With it you can:
- Top up your account online
- View account balance
- Change tariff or add new packages
- Chat with technical support or watch video instructions
- edit personal data
Registration takes up to 10 minutes. You can register yourself or with the help of a dealer.
Instructions:
- Open the new subscriber registration page: https://public.tricolor.tv/
- Fill in the form. Enter the Tricolor ID, which is specified in the contract, and the receiver model. “Dealer indicator” is a field for service centers; you do not need to fill it out yourself.
- Please provide contact information: Full name. and passport details.
- Receive the password via the method you specify: SMS message or email.
- Turn on any TV channel on your set-top box, computer or phone. The broadcast on the Internet will begin in 10 minutes, and via satellite - up to 8 hours.
Write down your personal account password in a safe place.
Don't share it with anyone!
Method No. 1: receiving a message in TV mail
If it is more convenient for you to use TV mail to receive your password, then you need to do the following:
- Turn on the Tricolor TV receiver, as well as the TV.
- Get to the start window.
- Several options will appear; you need “Receive a password” (it is located on the right side of the screen, immediately under the “Login to Personal Account” option).
- In the window that opens, you need to indicate your ID (this is the number of your tuner). It usually consists of twelve to fourteen digits.
- Confirm your actions with the “Password” button.
If you did everything correctly, in no more than twenty minutes your receiver will receive a system TV mail message - it will contain the password for logging into your account. When the notification arrives, an icon in the form of a small letter will appear at the top. To view it, you only need to select the button with the same picture on the control panel.
- Tricolor TV personal account in Bryansk and the region - login, registration, password recovery
Before you finally complete the procedure for obtaining a password, just in case, look at Fr. Double-check that your receiver is turned on and has sufficient memory (otherwise you will not be able to view the message). If it turns out not, you will have to clear the tuner's memory. To do this, you need to get rid of several previously received notifications.
Be sure to keep your password in a safe place. Only with its help will you be able to get into the LC.
How to change the password in your personal account?
If you don't like it or just want to change it, you need to open the "Data Confirmation" section.
How to recover the password from your Tricolor TV account?
If you have forgotten the password for your Tricolor personal account or simply want to update it, you need to fill out a short form to restore access:
How to get a new password from the Tricolor TV account:
- Go to the login page for your personal account: lk.tricolor.tv/login
- Click on the inscription “Forgot your password?”
- Enter Tricolor ID or equipment number.
- Fill in the fields with the personal data of the subscriber who is the owner of the equipment.
- Specify the method for receiving a new password: SMS or email.
Managing your personal account via the Internet
You can manage your balance through your personal account in the system:
- Log in to your profile by entering the set-top box ID and password.
- Through the main menu, go to “Fund Management”.
- Check your account balance or pay for services.
The amount spent will be displayed in the table opposite the activated service or paid package. Please note that to activate the service, there must be enough funds on your balance to pay the full amount. The cost can be viewed in your personal account in the “Rules and Tariffs” section.
Leave your review or complaint - Ask a question
How to change registration data in Tricolor TV?
When changing your phone number or email, you need to change your registration data in the Tricolor database.
This can be done at the dealer or online yourself:
- Fill out a short form on the official website.
- Download it by clicking on the download button.
- Sign the application and scan it along with your passport (pages 2, 3 and 5).
- Attach files to the form and fill in the verification characters.
- After creating a request, specialists will check the correctness of your passport and contact information, and then change the information in your account.
How can I get a personal account password on the official Tricolor website?
Registration and receiving a password are actually quick. To do this, you only need to fill in all the required fields with personal information, including indicating the number of your mobile device (current). In no more than twenty minutes, the password needed to create a personal account will be sent to this same number.
If for some reason you have forgotten/lost your password or just want to see it, you need to click on “Receive Password” - it is located on the main page of your account.
There are several types of obtaining a password:
- via TV (a corresponding message will appear in TV mail);
- via a mobile device (an SMS message will be sent to the number);
- via email – the message will be sent to the email address you specified when filling out your registration information.
Below, see more details about each method and changing the password.
On the TV screen
A computer or other device is not always at hand to check your balance via the Internet. Therefore, the company has provided the ability to view this information directly on the TV screen.
To obtain data, you need to go to the device menu. Then go to the “Status” section and select the option to view the status of subscriptions.
Comment! Some equipment models have access to your personal account directly from the TV screen. You can find out about this in the instructions for the device or from technical support.
Equipment ID
Each receiver has its own unique identifier. It is written on the box, as well as on the back wall of the TV. If this number is known, then you can check your Tricolor account in 3 steps:
- Open the operator’s website and go to the “Support” tab.
- Select the “Check subscriptions” section.
- Enter your ID and submit your request.
The system will process the request in a few seconds and show information about all connected options. It will also show the dates until which they were paid.
Table of Tricolor TV packages in 2021: prices and channels
For 2021, the provider has 17 active tariff plans: from free and general to 4K and narrowly themed.
I compared all Tricolor packages in the table: I indicated the number of channels, the cost and bonuses of each service.
To read more about the tariff, click on its name!
All packages can be watched online, but the number of TV channels differs; There is an archive for 7 days and an online cinema.
Name | Number of channels | Price | Additionally |
"Single" | 157 (43 HD, 41 radio) | 1500 ₽ per year | — |
"Unified Multi Light" | 157 (43 HD, 41 radio) | 1500 ₽ per year | View the One on two devices. |
"Unified Multi" | 157 (43 HD, 41 radio) | 2000 ₽ per year | View any tariffs (if purchased) on two devices. |
"United Ultra" | 165 (7 UHD, 44 HD, 41 radio) | 2500 ₽ per year | View any tariffs (if purchased) on two devices. |
"Extra" | 159 (44 HD, 41 radio) | 2000 ₽ per year or 1200 for six months | — |
"Ultra" | 7 UHD | 1500 ₽ per year | — |
"Tricolor Online" | 169 (59 HD, 19 radio) | 1500 ₽ per year | — |
"Children's" | 21 (2 HD) | 1500 ₽ per year or 250 per month | Online library with cartoons |
"MATCH PRIME" | 1 HD | 299 ₽ per month | — |
"MATCH! Football" | 3 HD | 380 ₽ per month | — |
"Night" | 8 (1 UHD, 1 HD) | 1800 ₽ per year, 600 for 3 months or 300 per month | — |
"Multiroom" | — | 500 ₽ per year | View any tariffs (if purchased) on two devices. |
"Base" | 23 (3 radios) | For free | — |
"Watch Movies and TV" | 169 (59 HD, 19 radio) | 349 ₽ per month | The subscription includes thousands of films and TV series in the online cinema |
"AMEDIATEKA" | 4 (1 HD) | 349 ₽ per month with a basic subscription or 599 per month | Access content from HBO, Showtime, CBS and other studios. |
“Add Cinema and 4K” | 6 UHD | 199 ₽ per month | Expands the film library. |
"PREMIER" | — | 199 ₽ per month | Films, TV series and shows from TNT, TNT4, TV3 and Saturday! |
For multiroom to work, you need a receiver that supports viewing on 2 devices simultaneously.
For 4K broadcasts you need a suitable receiver and TV. You can select equipment at tricolor.tv
Method No. 2: phone to help
If you prefer to receive via a mobile device, you need to do the following:
- Go to the main page of the official website of Tricolor TV.
- Several options will appear, you need “Get password”. It can be found on the right side of the screen, right after the “Login” option.
- Now you need to indicate your unique ID - this is the number of your tuner.
- Confirm your actions.
After all these steps, you need to wait about twenty minutes. During this time, a message via SMS will be sent to the number you entered in the registration data field. It will contain the password.
How to change the password in Tricolor using your personal account?
If for some reason you need to change your password and phone number as quickly as possible, you will only need to go to the “Data Confirmation” section.
Keep in mind
Subscribers can use this method of obtaining a password no more than three times a day.
Information site - about Tricolor TV
Home » Payment
Reading time: 3 min Published: 03/13/2021 Category: Payment
The Tricolor balance should be regularly monitored and replenished when necessary. If payment is not made on time, the operator will stop providing the service. After making the payment, also make sure that the money is successfully credited to your account.
You can check the Tricolor balance in different ways. It is advisable for the user to know them all and use the most convenient option for himself.
How to find out ID
The Tricolor company operates on the basis of providing additional equipment, which can be purchased at the company’s offices. And it’s better to do this only here, so that the purchased console is of high quality. The equipment also includes a smart card. It is on it that an identification code consisting of 12-14 digits is indicated. To clarify the information, simply take it out and copy the number onto a piece of paper.
This number may also be required when contacting a customer support center or company office. Without it, it will be impossible to solve possible technical problems.
Contact support
You can contact technical support on the Tricolor website or by calling 8-800-50-001-23. Service staff are ready to answer all your questions and help you around the clock. They can also provide information about your balance and possible payments.
Before providing balance information, the operator will ask you to provide the receiver number. In some cases, the client may be asked for other data, for example, full name.
Important! Support specialists never ask for personal information of a bank card, online wallets, etc.
Clarifying the digital contract code in other ways
Tricolor TV is a company that has been providing its customers with high-quality satellite television for several years. In addition, they made sure that it was convenient for clients to use the services provided.
If you require a contract number, you can use the contact phone number -. Please note: the number is a St. Petersburg connection, so when you call it you will pay for every minute of the call.
In addition, they offer their clients to receive information via Skype - Support_Tricolor_TV.
If the above methods did not help you, you can stop at the website www.tricolor.tv, select the private bookmark, then technical questions. There are a large number of technical questions and answers to them.
Online consultation
Another option is to call an online consultant. This can be done from a mobile phone by calling 8-8123323498 or via Skype. But you need to be prepared to provide the receiver number or the 14-digit code of the television access card, as well as your full name, if the contract was registered in your name and you did not pick up the receiver.
Statistics are a stubborn thing and you can’t argue with them. According to surveys, almost every fourth resident of our country uses television from the Tricolor company. All users rate the company's services positively. According to the data, users rate the cost of the service and its quality as positive. But, despite all the advantages, what to do when you forget your contract number. We will try to answer the question: how to find out the Tricolor TV contract number?
Considering that the company does everything quickly: activates services, launches programs, connects equipment, it may happen that in a hurry they simply forgot to specify the personal account number. But Tricolor will issue invoices, and they must be paid, otherwise the service will be disabled.
In order to clarify the necessary information, it is enough to have a computer and an active Internet connection.
Let's consider step by step all possible options for resolving the issue.
- First of all, you need to write down the equipment number. This is the so-called ID;
- then you need to use the official website of the company, located at www.tricolor.tv;
- after the site is open, go to the Personal Account tab;
- In your personal account, select the “receive password” option.
After this, a new window will open in front of you, in which the system will ask you to enter the equipment ID. There are several options for obtaining the password:
- you can enter a mobile phone number to which you will receive an SMS message;
- indicate the email you left when concluding the contract;
- or you can select TV mail message.
Please note: everything is clear with the first two points and you will receive a password in a way convenient for you. But the last point assumes the absence of additional equipment. By selecting his password will appear on the TV screen.
Then you need to click the button with the text “Send password”. As soon as the password is received, return to the company’s website and enter the equipment ID and the received password. And then go to the “registration information” item and there you can see the contract number and make payment.