A personal account is the profile of Tricolor satellite television users on the company’s official website.
With its help, subscribers can perform various actions, in particular:
- pay for satellite television services, move finances between accounts;
- monitor how much funds arrive after payment, as well as any payment transactions made by the subscriber;
- connect any new services, and also monitor when the ones you use expire;
- make changes to information about yourself;
- look for useful information about Tricolor TV and the operation of channels.
Using their page, subscribers will be able to find answers to the most frequently asked questions at a convenient time (for example, about how to decode radio and TV channels.
In addition, the Personal Account (PA) contains absolutely all the information on how to use Tricolor TV products, what and how they do, and what to do in case of failures. Thanks to the presence of this option, it becomes easier for Tricolor TV users to solve minor problems and errors.
In order to get to the official website of the Tricolor TV company, you must follow the following link : www.tricolor.tv .
How can I get a personal account password on the official Tricolor website?
Registration and receiving a password are actually quick. To do this, you only need to fill in all the required fields with personal information, including indicating the number of your mobile device (current). In no more than twenty minutes, the password needed to create a personal account will be sent to this same number.
If for some reason you have forgotten/lost your password or just want to see it, you need to click on “Receive Password” - it is located on the main page of your account.
There are several types of obtaining a password:
- via TV (a corresponding message will appear in TV mail);
- via a mobile device (an SMS message will be sent to the number);
- via email – the message will be sent to the email address you specified when filling out your registration information.
Below, see more details about each method and changing the password.
Method No. 1: receiving a message in TV mail
If it is more convenient for you to use TV mail to receive your password, then you need to do the following:
- Turn on the Tricolor TV receiver, as well as the TV.
- Get to the start window.
- Several options will appear; you need “Receive a password” (it is located on the right side of the screen, immediately under the “Login to Personal Account” option).
- In the window that opens, you need to indicate your ID (this is the number of your tuner). It usually consists of twelve to fourteen digits.
- Confirm your actions with the “Password” button.
If you did everything correctly, in no more than twenty minutes your receiver will receive a system TV mail message - it will contain the password for logging into your account. When the notification arrives, an icon in the form of a small letter will appear at the top. To view it, you only need to select the button with the same picture on the control panel.
- Tricolor TV personal account in Bryansk and the region - login, registration, password recovery
Before you finally complete the procedure for obtaining a password, just in case, look at Fr. Double-check that your receiver is turned on and has sufficient memory (otherwise you will not be able to view the message). If it turns out not, you will have to clear the tuner's memory. To do this, you need to get rid of several previously received notifications.
Be sure to keep your password in a safe place. Only with its help will you be able to get into the LC.
How to change the password in your personal account?
If you don't like it or just want to change it, you need to open the "Data Confirmation" section.
How to check Tricolor balance
The easiest way to control your funds is to log in to your personal account:
- After logging in, go to the “Fund Management” section. It is located on the left side of the site;
- The amount currently in the system will appear;
- Here you will find your Payment History. Check it out if you want to find out what services were previously debited from your balance.
Information in History does not disappear, regardless of how long ago the payment was made. You can see expenses made even several years ago.
Method No. 2: phone to help
If you prefer to receive via a mobile device, you need to do the following:
- Go to the main page of the official website of Tricolor TV.
- Several options will appear, you need “Get password”. It can be found on the right side of the screen, right after the “Login” option.
- Now you need to indicate your unique ID - this is the number of your tuner.
- Confirm your actions.
After all these steps, you need to wait about twenty minutes. During this time, a message via SMS will be sent to the number you entered in the registration data field. It will contain the password.
How to change the password in Tricolor using your personal account?
If for some reason you need to change your password and phone number as quickly as possible, you will only need to go to the “Data Confirmation” section.
Keep in mind
Subscribers can use this method of obtaining a password no more than three times a day.
How to activate the Tricolor service package
Actions to disable and connect services are possible in your personal account in the “Services” section.
In this section you can get information about the current tariff plan (its characteristics, monthly subscription fee). Please note that services can only be activated if there is a sufficient amount in the account.
- Check out the list of packages and select the one you are interested in;
- Click on the “Select” button. Attention! Clicking on the “Select” button automatically debits funds from your account. So don't rush into choosing a package;
- Money is debited from your personal account. If there are not enough of them on the front, the funds will go from the non-front (there are two of them in the personal account). If there is no money in two accounts, activation of the service is possible. In this case, the system will ask you whether it is necessary to write off the top-up amount in the future to pay for the connected service. If you confirm, the service package is activated;
- If you have successfully activated the service, the status opposite its description will immediately change.
Many subscribers are confused by the automatic debiting of funds to renew the service. Debiting without subscriber action can be disabled. To prevent the tariff from being renewed on your own, find the one you need in the list of packages and pay attention to the “Change renewal tariff” column. Here you need to choose a plan that does not include rollover - in other words, renewal.
Before connecting to one or another package, we recommend that you familiarize yourself with all of them and find the one that suits you on the page https://www.tricolor.tv/channelpackages/ . By clicking on the “Details” button, you will receive all the information about the package, including its cost.
How to find out the password for your personal account with email
Use the same recommendations as in the previous types. By email, you can receive your password no more than three times a day.
Tricolor TV subscribers can use their personal account for the convenience of using the company’s services. Using LC you can perform the following actions:
- View all cash receipts and expenditures.
- Connect and disconnect any service.
- Find answers to popular questions from subscribers.
- Get information about current promotions and offers.
- Confirm the entered data.
- Contact support for help.
Change registration details
Sometimes a subscriber needs to change his personal data (for example, if it is changed or filled out incorrectly)
In order to change subscriber data, you will need to fill out an online application on the official website of Tricolor TV. In this application you will need to enter the following information:
- Equipment ID or subscriber agreement number
- Information about the receiver model (indicated on the receiver body or in the instructions)
- Address (where the equipment is installed)
- Personal data (full name and date of birth)
- Passport details (series, number, date and place of issue)
- Communication data (mobile phone number, home phone number, residential address)
After filling out the application, you must download it from the link (see photo) and sign it
You also need to make a scan of your passport (2, 3, 5 of its pages)
- Click on “Browse” in the “Attach files” tab and attach a scan of your passport and a scan of the signed application.
- Check the box to consent to the processing of personal data
- Click on the “Create a request” button
How does subscriber registration occur?
All fields will need to be filled out in Russian, with the exception of the e-mail entry field. The online registration form is divided into several sections: subscriber registration and subscriber information. In the first part, you will need to confirm the activated receiver, and in the second, enter your personal data - therefore, keep both the equipment and your passport close to you.
Go to the website: https://public.tricolor.tv/#Registration/NetAbonent or from the main page of the Tricolor TV website, select “ Personal Account ” and the “Subscriber Registration” link under the login form.
ID data entry
You will see that you need to provide the Equipment ID - the identification number of your authorization in the system.
Where to find the hardware ID
Possible errors during registration
Unfortunately, when entering an identifier in your personal account, error messages may appear on the computer screen that will show that:
- It is impossible to register the ID in this way, since you bought the receiver from a dealer - and, therefore, it is he who must perform the registration;
- The ID cannot be registered because you entered the wrong number - remember, it must be either 12 digits or 14 digits;
- Unable to register because your ID has already been registered.
If everything is fine, you will be asked to select your equipment model from a list. Typically, it consists of two Latin letters and four numbers, and is printed on the receiver sticker.
The next field will require you to contact the receiver again, since you will need its serial number - these are 23 digits, which are indicated together and without dashes or spaces, so that your receiver receives a unique registration and is not “confused” with others.
The next field does not need to be filled out if you purchased the receiver from a hardware store rather than from a dealer. If you bought through a dealer, then your registration should have been carried out at the point of sale.
Entering personal information
The Full Name field is standard for any registration. Enter your data, remembering that if you have something from “full name” that is compound, then you must indicate it with a hyphen or space. In general, everything should be exactly as it is in your passport.
For citizens who do not have a patronymic in their passport or do not have one at all, in the column “Patronymic” it is necessary to print that it does not exist.
The date of birth is printed below in the format DD.MM.YYYY. You must be over 18 years old to enter into an agreement with Tricolor TV.
The next column asks you to indicate the type of document with which you are registering in the system. The following fields will require you to enter passport data: series, number, date of issue, department that issued the document to you.
Next, you will need to provide information about the address at which the equipment is being installed, as well as indicate an additional address if the installation is not at the address at which you can subsequently be contacted.
The next group of fields will require your contact information: home and mobile phone (a Registration Confirmation Code will be sent to your mobile phone), as well as an e-mail address.
The final stage will be the requirement to enter the 8-digit code that was sent to you via SMS.
Important! Do not forget to agree to the processing of personal data, since otherwise registration will not be possible to complete.
Click “Register”, after which you will see the contract number on the screen, by clicking on which you can print the form to subsequently hand it over to Tricolor employees.
After successful registration, a password will be sent to you from the Tricolor TV website in the first 20 minutes to your mobile phone and email. After which you will be able to log into your personal account.
How to enter the Tricolor subscriber account
The entrance is on the website www.tricolor.tv. To gain access to all functions, you need to register in the system. If you already have it, follow the “Personal Account” link in the upper right corner of the site under the designation of your Region. A silhouette of a man will be drawn next to the link.
Once clicked, you will be redirected to the next page. Here you need to enter the equipment ID or password. Instead of the receiver ID, you can use the subscription contract number, but finding the ID is usually easier.
Login is possible by equipment ID or subscriber agreement number
If you do not know the ID, you need to look at the card supplied with the equipment - the so-called SMART card, which ensures that the receiver receives a signal from the satellite. The identifier usually consists of 12 digits (there are also 14 digit identifiers). You will need this number whenever you contact the company, so take the time to find it out.
If you don’t want to take the card out of the receiver, you can find out this combination of numbers by calling up the window with the number on the receiver’s control panel.
When you fill in the ID and password column, you will need to click the “Login” button.
Important! Those who have forgotten their password can recover it through the “Receive Password” button.
How to recover your password
Sometimes it happens that you need to recover your password because you have forgotten it. To do this, go to the main Tricolor TV website using the “Personal Account” link.
Under the data entry form there will be a link “Recover password” , you need to click on it. Remember that the password can be “returned” only in two ways: by SMS to the phone number specified in the subscriber’s registration data, by e-mail in the form of a postal message to the mail address linked to your contract.
On the password retrieval page, which will open after clicking the “Recover” button, you need to provide the operator with an equipment ID or your 12-digit contract number.
Remember! You can request password recovery no more than three times a day.
Possibilities of a registered subscriber
An authorized user has the ability to:
- View active channel subscriptions;
- View the expiration date of subscriptions;
- Find out which packages have been deactivated and why;
- Use your personal account, top it up, and also transfer funds to pay for selected channel packages;
- Register equipment;
- Change your personal data if it has changed;
- Disconnect from Tricolor TV;
- Transfer updated encryption codes to your receiver;
- Contact technical support using the online form.
Tricolor TV personal account services are a convenient centralized solution to many issues of any subscriber. Most often, of course, it is used to pay bills, as well as to tune the receiver when errors occur in the encryption codes of TV channels.
Tricolor TV subscribers can use their personal account for the convenience of using the company’s services. Using LC you can perform the following actions:
- View all cash receipts and expenditures.
- Connect and disconnect any service.
- Find answers to popular questions from subscribers.
- Get information about current promotions and offers.
- Confirm the entered data.
- Contact support for help.
Registration in your personal account Tricolor TV
To register, you need to open the company’s official website and select “Private clients”.
- Tricolor TV hotline - free and 24 hours a day
The login form will open automatically. Below you need to find and click on the “Register” link.
Next, a registration window will open. You must enter an ID number. This code can be seen in the contract. The code can also be found in the menu depending on the type of equipment.
After the code has been verified, you will be sent a password in one of the following ways:
- To your email address;
- Via SMS to a mobile phone;
- To TV mail.
How to change login information for your Tricolor TV personal account
To change data you need to do the following:
- Log in to your account;
- Click on the “Change password” link;
- Fill out the form.
Login to your Tricolor TV Personal Account
Login to your Personal Account is located on the website https://lk-subscr.tricolor.tv
To enter your Tricolor TV personal account you will need: - ID of your receiver (or subscriber agreement number)
—
Password
sent to you by SMS message when registering the equipment.
Recovering the password to your Tricolor TV personal account
If you have not saved your password, you can order it again to the phone number or e-mail specified during registration. How to get a password to your Tricolor TV personal account.
To recover the password to your Tricolor TV personal account, you will need: -
ID of your receiver (or subscriber agreement number)
-
Last name, first name, patronymic
of the subscriber specified when registering the equipment.
- Tricolor TV personal account - login, registration, password recovery
Your personal account password can be sent to you in the following ways:
1. in the form of an SMS message to the mobile phone number you specified during registration;2.
in the form of an e-mail message to the e-mail address you specified during registration. The password will be sent to you only if the data is entered correctly. If the password was sent successfully, but you did not receive it to your phone number or email address, this means that your data was entered incorrectly when registering as a subscriber or has changed. To gain access to your Personal Account, please go through the procedure for changing your registration data
.
What data and documents need to be prepared?
In order to independently register with Tricolor TV, subscribers will have to prepare information that is entered into a special form on the website. All required information can be divided into 4 global groups:
- information about the equipment, including the model of the purchased receiver;
- information from the smart card (ID number);
- client’s passport data (series, number, surname, registration address);
- contacts.
Additionally, the antenna installation address may be required if it does not coincide with the registration and residence address.
This list indicates the availability of information, so the process of creating a personal account will not cause any difficulties for clients. The main thing is to be honest and not try to deceive the service company. This could result in the television being turned off and the subscription agreement being terminated.
