Personal account Dom.ru - login using the contract number on the Internet provider’s website

Login to your personal account

Dom.ru is one of the largest telecom providers in the country. The company offers modern service in 56 cities of Russia. The provider's services are used in every fifth apartment in Russia. Clients can log into their Dom.ru personal account and get convenient access to all services online, without having to personally visit the office.

The client's account is a functional control panel for a personal account. After authorization, you can check your statement and view transaction statistics. In addition, after logging into your account, access to tariff plans is available.

Tariffs Dom.ru

Connecting Internet + TV plans is an opportunity to get high-speed Internet access and a large selection of popular TV channels at an affordable price. Choose a tariff to your liking and receive first-class service at a price starting from 500 rubles per month.

Internet tariffs

The provider offers solutions at various levels. You can choose the optimal ratio of speed and cost of services depending on the number of devices used and consumer requirements for channel bandwidth. Choose the optimal tariff for yourself:

All plans receive 100 channels on mobile TV. To connect subscribers, solutions based on FTTB technology (fiber optics for the home) are used. This ensures the highest standards of network speed and reliability. Clients receive the following benefits:

1. Maximum speed at night for all tariffs.
2. 24/7 support and prompt technical assistance.
3. A huge number of free wireless Internet access points.
4. Multifunctional multimedia space with maximum Internet connection speed.

Promotion!

When ordering the “First Space” tariff, there is a special offer from Dom.ru and MegaFon. Clients can connect with a 27% discount - the monthly price is only 255 rubles. At the same time, the access speed will be increased to 100 Mb/sec, and the user will additionally receive 10 GB of mobile Internet.

Advantages and disadvantages of the application

The advantages of using the program are:

• ease of selection and viewing;
• large selection of digital HD channels;
• the presence of a television archive;
• connecting five gadgets to one contract;
• available internet speed requirements;
• the ability to control television broadcasts;
• global search.

The disadvantages of the application are its territorial limitation (Russian Federation only) and additional fees for using the application functions.

Registration in Dom.ru - application for connection

It is very easy to get favorable connection conditions. Go to the registration page - your city should be determined automatically. Now all you have to do is fill out a short online form. Please provide the following information:

1. Residence address: street, house and apartment.
2. Client's full name.
3. Contact details: phone and E-mail.
4. Click “submit a request” and a specialist will contact you soon.

After filling out the form, a company representative will contact you shortly to clarify the details. In particular, it will be necessary to determine a convenient time for installation work.

Login to your personal account Dom.ru

After registration, clients can log into their personal account on the official website and gain full access to all functions of the online service. Convenient reports and statements, changing tariffs, communicating with provider operators - this is only a small part of the opportunities available in LC.

Login to your personal account

Log in to your personal account using your contract number

When you connect to the service, you receive an individual client agreement. The document specifies the security and confidentiality rules, rights and obligations of the parties. At the top of the front page of the agreement, the individual subscriber number is indicated - you can use it to enter the user’s personal account. To log in to the system, fill out the form on the login page:

1. Login through linked social network accounts on VKontakte or Facebook.
2. Indicate your login in the system, service agreement or E-mail address.
3. Enter your account password.
4. Click the “Login” button.

How to recover your login and password if you forgot?

If you lose your login data in your online account, you can use several methods to restore access. Choose the most convenient of the available options:

• Subscriber's memo. Along with all the documents upon connection, clients receive a memo containing information on using your account.
• Service Center. Subscribers can personally visit the nearest provider office in their city. To restore access, you will need the passport of the owner of the contract.
• Contact center. You can leave your request on the website or call 8-800-333-7000. To receive login information via SMS message, you will need to provide your passport information or passphrase (if you set it in your personal account).
• On the client's personal account page. On the page for restoring access from your account, you must enter the contract number, email address. email or phone number you used during registration.

Mobile TV

For users who prefer to watch content on a smartphone, Dom.ru has created a special application Movix . You can watch it via the Internet from any provider, access is limited to the territory of Russia.

Dom.ru subscribers can use the application. For authorization, you will need a contract number and a password for your personal account. Channels provided by an active subscription will be available for viewing. In addition, TV series and films can be purchased separately.

Today, before going out of town, I decided to stop cable and internet. I go into my personal account and see 2 more services than there were (the fool himself didn’t have time to take a screenshot, but there will be proofs in the form of conversations).

Link to the edited call in Google Drive (cut out the contract number and name): https://drive.google.com/file/d/1MRqnOtxclWQisAapSuhpzljwRxC.

Multiscreen was activated due to the fact that I went into its application on the phone. Hmm, on the one hand it’s convenient, but on the other hand it’s a bit of a joke and legally. Since this “multiscreen” has paid channel packages and so on, “its” activation should only be through your personal account. But Dom.ru combined LC and multiscreen because they don’t care - it’s more convenient.

Mobile application Dom.ru for Android and iOS phones

The official mobile client allows you to log into your personal account on your phone and comfortably manage all the services of the provider. You can log into your account at any convenient time to connect additional services and change tariff plans.

Download the Dom.ru app for free

The official Dom ru client can be downloaded and installed in the branded application stores App Store and Play Market. It is not recommended to install apk files for Android phones and ipa files for iOS devices obtained from dubious sources on your device. Download links:

Dom.ru TV application

Favorite TV series, archives of TV programs, cartoons, and new blockbusters are available to Dom ru clients on a smartphone or tablet. On a business trip, out of town, on the subway or in the park - access to a huge multimedia library is available anytime, anywhere. Dom.ru TV for Android and iPhone provides the following features:

• Continue viewing on a new device. Start watching a movie on TV and then continue playing from the same point on your mobile or tablet.
• Mobile TV on your phone. You can view up to 200 channels in real time.
• 3-day TV archive. By connecting the additional service “TV archive” you don’t have to worry about missing your favorite show. It can be viewed at a convenient time within 3 days from the date of broadcast.
• Huge video library. Users can buy movies, cartoons and TV series directly in the application and immediately watch new releases on their device.
• Supports up to 5 devices. The whole family can take advantage of the service. In addition, you can team up with friends and connect up to 5 devices to your agreement.
• TV program. The application includes a TV Guide that will help you manage the broadcast and set reminders about selected shows and programs.

Note!

The application is available only to Dom.ru clients. You can log into the application only using subscriber credentials: agreement and password. Content is available in the Russian Federation. For comfortable viewing, a connection speed of 700 Kbps or higher is recommended.

Briefly about the console

Today, a wide range of tuners are offered on the Russian market of radio-electronic equipment for connecting interactive TV. Each person should make a choice in favor of one device or another based on its functionality and their needs. Among the modifications of receivers available to Russians, the following devices should be highlighted:

1. Wi-Fi receivers. Through such devices you can access the Internet and use interactive TV via the network.
2. Satellite. Such tuners must be connected to dish antennas.
3. Cable. This type of receiver is capable of receiving TV signals broadcast by regional providers.
4. Tuners designed for terrestrial TV. The devices are used to receive signals from local television centers. Indoor antennas are usually installed for them.

When choosing a receiver, you should find out in advance whether it is possible to connect two TVs to one set-top box. If you do not do this, you will have to buy another device in the future.

Functionality of the Dom.ru personal account

The user’s personal online account is a convenient control panel for all services and service capabilities. Get the latest news, send a support request, send a statement to your provider - all this can be done via the Internet, without leaving your home or office. Log in to your personal account to receive the necessary service remotely:

• Manage tariffs.
• Connect additional services.
• Control your account balance.
• Pay for services.
• Receive support from an online consultant.
• Set up free telephony services and much more.

Connecting a second TV to the set-top box

If a person has more than one TV in his apartment, then he can independently connect them to the purchased receiver. In order to carry out this procedure, it is necessary to use special splitters. The only drawback of these devices is that the set-top box broadcasts one channel simultaneously to two TVs.

The process of connecting multiple TVs to one receiver is quite simple. The user should use an unused interface for these purposes. For example, television wiring to a pair of TVs can be done in this way: connect one TV using an HDMI cable, and the second using an RCA cable. If there are no free connectors, you should purchase a special RF modulator. Thanks to this device, it will be possible to provide each TV with a separate signal (decoded).

To avoid problems during the installation process, before connecting a digital set-top box to 2 or 3 TVs, you need to check the serviceability of the receiver. An important point is the correct connection of the cables, as well as the indication of the correct signal source in the menu. If the signal disappears while watching interactive television, then most likely the settings have gone wrong. The user will be able to independently cope with the problem by updating the software and then automatically or manually searching for channels.

Having two or more televisions at home or in the country is an absolutely normal phenomenon in modern times.

However, with the transition from analogue to digital television, questions arise about connecting one or two televisions to one digital set-top box.

If you have already connected at least one TV to digital, then connecting two TVs will not be difficult.

As a rule, one digital set-top box is designed to connect only one TV. But everywhere there is one BUT!

One set-top box can be used to connect two TVs, but with some restrictions:

• One of the TVs must have an HDMI input. New TVs have this input, but CRT TVs do not.
• You will not be able to view different channels. With two different set-top boxes, you can watch different channels on two TVs.
• Channel switching occurs via the remote control. The remote control switches channels by pointing at the set-top box. If the console is in another room, then you will have to go there to switch.

Find out the balance of Dom.ru

The easiest and fastest way to find out your balance in the system is to log into your personal account through an application on your smartphone or using a computer. On the website you can see information on the current balance and review the payment history:

How to check balance by contract number and last name

If you urgently need to obtain accurate information about your account balance, but are unable to log into your personal account, you can use alternative methods. In particular, up-to-date information can be found using the “My Contracts” service or by calling 8 800 333 7000 (in tone dialing mode, follow the instructions of the autoinformer).

How to install the Dom.ru application on your TV?

The application can be downloaded from the Samsung or LG app store, depending on the TV model. The installation algorithm is as follows:

• you need to make sure that the TV is connected to the Internet via Wi-Fi or a cable connected to the router;
• press the button (on Samsung it looks like a multi-colored hexagon) on the TV remote control to go to the screen with a list of applications;
• Enter dom.ru in the search bar and select the desired option in the list that appears;
• Click on the “Install” button.

After installation, the application can be used.

On smart TVs of other brands, you can use the capabilities of Dom.ru through the operator’s website. On the site you can complete a short and quick registration using your mobile phone number.

Payment Dom.ru by agreement number

Subscribers can pay for the service via the Internet on the Dom.ru website. To do this, on the payment page, select a convenient payment option from the drop-down menu: by phone number or contract, by address. Fill out the form and click “Pay”.

Payment by credit card via the Internet without commission

When paying with some banks, payment systems and mobile payment systems, a commission may be charged. To pay for the provider’s services online and not pay commissions, choose a convenient payment method:

How to disable your personal account

If you are moving or want to disable the service for other reasons, you must call the toll-free number 8-800-333-7000. The operators will provide you with all the necessary information on the existence of debts to companies and the rules for submitting applications for disconnection at the Service Center.

Important!

Since September 2011, equipment has been provided to subscribers on a rental basis. If the contract is terminated, the equipment must be returned to the provider.

Customer reviews about Dom ru

The company has been providing telecommunications services in many regions of Russia for more than 15 years. Dom.ru personal accounts are used by millions of Russians throughout the country. Most users note the high quality and reliability of their Internet connection.

Anton writes on the 101internet forum that he is very pleased with the services of the provider, and does not understand where the negative reviews come from. The man assures that the Internet speed is kept at a high level, and breaks are extremely rare.

A user with the nickname user-614792 writes in the same topic on the site that he has been using the services of the provider since 2008. In all this time, the man has never seen a worthy alternative to the Dom.ru company.

Unfortunately, not all clients are satisfied with the quality of service. Olga writes that after connecting, the cost of services has increased. In fact, promotions and discounts are really activated for a certain period. After the end of the promotion, payment is calculated in accordance with the current tariff.

User user-538648 complains about low connection speed. The subscriber is sure that this is due to poor quality service, although the reasons for the slow Internet may be problems with the client’s equipment or even viruses.

How do you evaluate the quality of service? Perhaps you would like to see new functions and capabilities in your Dom.ru personal account? Please write your suggestions and complaints in the comments. This will help make the service better!

2.3 / 5 ( 12 votes)

Comprehensive services

Now let's talk about service packages from Dom.ru. There are only 5 of them:

1. “M” is a special offer at a favorable price (only 690 rubles per month of use) includes high-speed Internet and a maximum of channels at a minimal cost. The price is fixed for a year, that is, for the entire period of the contract. The subscriber receives 154 TV channels, including 46 in HD quality, and network access at a speed of 100 Mbit/s.
2. "HD Maximum". For 700 rub. Every month you receive 83 channels, 60 of which are with high definition images, as well as Internet connection speeds of up to 60 Mbit/s.
3. “L” is an Internet speed of 70 Mbit/s and 144 channels (40 of them in HD) for 785 rubles. per month.
4. “XL” – monthly payment is 880 rubles. In general, the provider provides connection speeds of up to 50 Mbit/s and 176 channels, including 60 HD.
5. “XXL” – maximum offer for 999 rubles. Users receive high speed Internet access - up to 100 Mbit/s, as well as 176 channels, including 60 HD. The offer differs from the special one called “M” in the number of regular and HD TV channels.

Other options:

1. In addition to the channels from the main package, it is possible to connect additional ones. On the operator’s website they are grouped by topic. Depending on the selected offer, different sets of channels can be connected.
2. to connect television on a second TV will be free on “M” and “XL”. For all others it will be 100 rubles. per month.
3. All packages provide free viewing of 56 cable TV channels on a second TV.
4. Free connection from devices to 90 channels, as well as the ability to watch TV programs from the television archive within 3 days after broadcast.
5. “L” provides convenient access to the Video Library. The older offers include more than 60,000 licensed films, cartoons and TV series for free.
6. Home phone for 190 rub. per month on all packages. On “M” – payment is time-based, on the rest – unlimited. “L” and “XL” - provide an additional 60 minutes for calls within the country.
7. Cellular communications from Megafon on all-inclusive tariffs: S, M, L, VIP.
8. When connecting packages, discounts apply: 208/210/227/246 rub. per month depending on the selected offer.
9. Kaspersky antivirus with a 50% discount for 60 days.
10. Rent a WiFi router for 10 rubles. per month or purchase for 1495 rub. A dual-band router will cost more - rent for 100 rubles. per month, can be purchased for 2400 rubles.
11. Connection equipment can also be rented or purchased. Dom.ru TV set-top box – rent 10 rubles. per month, purchase – 6700, Dom.ru TV mini – 10 rub. monthly or 2000 per purchase. CAM module – 20 rub. rent or 2300 for purchase.

All prices indicated are valid only if the services are used for 1 year.