The presence of a support service is the most important condition for the existence of any large, modern company. There is a similar service in Tricolor TV. Official website, hotline, toll-free telephone - subscribers are able to independently choose the most convenient way to receive help.
The quality of support does not depend on the client’s city of residence (consultants will be equally responsive to residents of Moscow and representatives of other regions), nor on the telecom operator (there is no difference between MTS, Beeline and Megafon). The reason that forced a person to seek help is also not of fundamental importance. Contact center staff will answer any question.
