Rostelecom tariffs for mobile communications, Internet, home.

Rostelecom tariffs are represented by a wide range for mobile communications, home Internet and television. Among the advantages, we can note the fact that Rostelecom tariffs for 2021 fully correspond to the subscription fee. After all, the service package contains everything a subscriber needs.

Today PJSC Rostelecom is the largest Russian integrated provider in the Russian Federation. Many different services are provided to the population, both individuals and legal entities:

high-speed access to the World Wide Web;
Rostelecom TV;
cellular communication services;
home phone;
“smart home” system;
CCTV.

Moreover, each service has its own tariff plans. We will tell you about all the tariffs in force at Rostelecom for 2021 in our article.

Rostelecom mobile tariffs

To connect to this mobile operator, the subscriber should initially understand the tariff plans in force for him.

There are several tariff plans here:

"New story".

According to the New History tariff plan, the subscriber receives:

6 GB Internet;
200 minutes for mobile communications and unlimited calls within Russia;
Wink, 20 channels;
unlimited access to Wink video traffic;
1 SIM card;
fee of 300 rubles.

"Target Story"

Through it the subscriber receives:

500 minutes for calls, unlimited within Russia;
Wink, 20 channels;
unlimited for Facebook, VK, Odnoklassniki, Instagram, WhatsApp, Viber, TamTam, Telegram, Wink – video traffic;
15 GB Internet at maximum speed;
1 SIM card.

You will have to pay 400 rubles to connect to such a package.

"Online history".

Through it the subscriber receives:

500 minutes for calls, unlimited calls within Russia, 50 SMS;
access to the Wink application, free 20 channels;
unlimited for Facebook, VK, Odnoklassniki, Instagram, WhatsApp, Viber, TamTam, Telegram, Wink-video traffic;
40 GB Internet at maximum speed;
1 SIM card.

You will have to pay 500 rubles to connect to such a package.

"Family History".

According to the tariff plan, a Rostelecom subscriber receives:

800 minutes for calls, unlimited calls to Russian numbers;
unlimited access to Facebook, VK, Odnoklassniki, Instagram, WhatsApp, Viber, Tam Tam, Telegram, Wink video traffic service;
5 SIM cards.

You will have to pay 550 rubles for such a package.

"Internet for Devices+".

Through it the subscriber receives:

mobile communications;
access to the Wink application, 20 free channels;
starter kit with a paid promotional period for 2 weeks;
40 GB Internet at maximum speed;
fee 3 rubles per minute for calls;
1 SIM card.

You will have to pay 650 rubles for such a package.

What channels are included in the “Your Starter” package Rostelecom

RT offers a large list of programs for clients. It includes:

All TV
First channel.
Russia 1.
Match TV.
STS Love.
TV XXI century.
Illusion +.
Public television of Russia.
TV “Center”.
REN-TV.
Saved.
World24.
CNN International.
Success.
Animal Planet HD.
Russia HD.
TLC HD.
WORLD HD.
MATCH! GAME HD.
Drive.
Union.
SRW, etc.

This is part of the Your Start Rostelecom channel list package. The full list can be viewed on the operator’s website in the tariff conditions. When forming, specialists tried to take into account the needs of various groups of subscribers. They have created an excellent solution that can satisfy the needs of all customers.

Rostelecom tariffs for home telephone

For people who actively use a home phone, the following tariff plans are provided here:

"Unlimited Russia".

Using it you can:

use your home phone;
make unlimited calls to local landline numbers;
get 200 minutes for calls to cell phones of Russian operators. He also pays 1.5 rubles per minute for calls not included in the package;
Freely call Russian landline numbers.

You will have to pay 598 rubles for such a package.

«Unlimited».

Using it, the subscriber can make unlimited calls to:

home phone;
local city numbers.

You will have to pay 538 rubles to connect to such a package.

“Combined 450.”

Using it, the subscriber can:

freely use your home telephone;
get 450 minutes for calls to local landline numbers. For calls made outside the package, the subscriber pays 0.44 rubles per minute.

You will have to pay 402 rubles to connect to such a package.

"Combined 350".

Using it, the subscriber can:

freely use your home telephone;
get 350 minutes for calls made to local landline numbers. For calls made outside the package, the subscriber pays 0.5 rubles per minute.

You will have to pay 366 rubles to connect to such a package.

Rostelecom internet tariffs

At PJSC Rostelecom you can use not only mobile communications, but also unlimited Internet.

For this, the following Rostelecom Internet tariff plans apply:

"Access Technologies".

Using it, the subscriber can:

use home Internet at 100 Mbit per second;
take advantage of the “All Together” promotion;
get equipment, pay 10 rubles per month for a router;
use Yandex.Disk+ for 5 GB.

You will have to pay 390 rubles to connect to such a package.

"Access Technologies.PRO".

Using it, the subscriber can:

use home Internet at 100 Mbit per second;
arrange video conferences without loss of signal quality;
get the necessary equipment, pay 75 rubles per month for a router;
gain access to Kaspersky Internet Security for two devices;
use Yandex.Disk+ for 5 GB.

You will have to pay 890 rubles to connect to such a package.

"Access Technologies.PRO".

Using it, the subscriber can:

use home Internet at 200 Mbit per second;
arrange video conferences without loss of signal quality;
get the equipment he needs, pays 75 rubles a month for a router;
gain access to Kaspersky Internet Security on two devices;
use Yandex. Disk+" for 5 GB.

The subscriber will have to pay 890 rubles to connect to such a package.

"Upgrade 500".

Through it the subscriber receives:

home Internet at 500 Mbit per second;
the opportunity to use the “Upgrade” promotion;
necessary equipment, 10 rubles per month for a router.

You will have to pay 490 rubles to connect to such a package.

"Access Technologies".

Through it the subscriber receives:

home Internet at 300 Mbit per second;
necessary equipment, 75 rubles per month for a router;
the ability to use Yandex.Disk+ for 5 GB.

You will have to pay 500 rubles to connect to such a package.

"Control Technologies".

Through it the subscriber receives:

home Internet at 100 Mbit per second;
the ability to use the “Smart Home” program, the “Control Technologies” system;
necessary equipment, 10 rubles per month for a router.

You will have to pay 700 rubles to connect to such a package.

Equipment setup

By connecting to the list of Rostelecom television channels, the subscriber receives comprehensive services. This means that the company will provide installation and configuration of equipment. To connect TV to the home, the company gives the user an STB set-top box. An HDMI cable is used for the connection; the subscriber must also have a TV and a wireless Internet connection. If you need to connect the set-top box yourself, you will need to follow these steps:

connect devices to the TV using an HDMI cable;
connect the set-top box to the network;
turn on the TV;
Select connection via HDMI on the remote control;
then the remote control configures and searches for channel frequencies;
when the device is launched for the first time, you should specify the WiFi network to which you want to connect;
the user activates a package of channels from Rostelecom.

If the setup fails, you should call the company and ask for help. The service is provided free of charge. You can also call technical support if the TV has stopped showing broadcasts.

How to connect to a new Rostelecom tariff

A Rostelecom subscriber can change his tariff plan in any way available to him.

This is done through:

Rostelecom subscriber’s personal account , registered on the operator’s website;
Customer Support;
official website of the operator;
office of this operator.

Through your personal account

The easiest way to change your tariff plan is through your personal Rostelecom account , registered through the operator’s official website.

To do this, the subscriber:

Follow the link: https://lk.rt.ru/.
Fills out the form.

You need to enter in it:

telephone;
mail;
login;
password.

Now the subscriber clicks on the “ Login ” button and goes to his personal page.

Next you need to go to the desired tab, i.e. if he uses the Internet from Rostelecom, then he needs to go to this tab.

Then the subscriber studies his tariff plan, checks whether he has a debt on the account or not.

Important : you can pay all existing debts through the official website and personal account.

Now you need to click on the “ Change tariff plan ” button and select the tariff plans available for switching.

At the final stage, the Rostelecom subscriber selects the desired tariff, agrees to the new conditions and connects

Important : money for connecting to a new tariff plan will be debited immediately or after some time. For example, if a subscriber signs up for a new subscription, the money is debited only in the next month.

Good to know : the process of activating a new Rostelecom tariff depends on what service the subscriber decided to use. The new cellular tariff becomes available in 1 day. A new Internet or TV package will only be activated next month.

You can also change the Rostelecom tariff through the application of the same name installed by the subscriber on the phone.

All clients of the company who use mobile communications services have the right to change the connected tariff plan, even without logging into their personal account .

Each Rostelecom tariff plan has an identification number, and sometimes next to the code there is also a USSD command that the subscriber can dial and activate.

You need to send messages to switch to a new tariff plan from a phone that has a Rostelecom SIM card installed. You do not need to pay anything to send such messages.

In order to find out the code corresponding to the tariff, the subscriber needs to:

Log in to the company’s website on your phone;
go to the desired tab;
study the proposed tariff schedule.

Next to the required tariff there will be a code and the number to which it needs to be sent.

Now the subscriber just needs to log into the SMS service on his phone, open a new message, enter a code in the message, and send it to the specified number.

Important: if the subscriber has no debt and has enough money in his account, the operator will quickly review his application and transfer him to new conditions. In this case, the network client will receive a response message with a new tariff plan.

Via support

If a Rostelecom subscriber does not have a personal account registered on the operator’s official website, then you can change the tariff plan by contacting the support service.

To do this he needs:

Dial a toll free number.
Wait to be connected to a support representative.
Report your intention to switch to a new tariff plan.
Answer a few questions to the operator and inform them of your intention to change your tariff plan.

Also, do not forget that a subscriber can change the Rostelecom tariff plan directly via the Internet.

To do this you need to follow the following instructions:

Follow the link: https://moscow.rt.ru/.
Open the page with tariff plans.
Study all the tariffs offered on the page and decide on the one that suits the cost and number of services included in it.
Carefully read the terms of the new tariff plan and, if compliant, click on the “ Connect ” button.

Price

Price is a parameter that may depend on the region.
The company is adjusting its conditions for subjects. So she tries to make the plan as affordable as possible and offers attractive solutions for subscribers. Not only the cost, but also the number of channels in different cities may change. How can you clarify the parameters for your subject?

Visit the website rt.ru.
The system must determine the city. Study its correspondence to the real location in the top line.
Go to the tariffs section.
View data on the Your Starter program.

How to disable the tariff on Rostelecom

The subscriber can also disable the Rostelecom tariff plan in any way convenient for him.

This can be done via:

Hotline operator. The subscriber needs to dial the number: 8 800 100 08 00, express to the operator his desire to abandon the current tariff in favor of a new one.

By phone you need to tell the operator:

your full name;
personal account number, contract number;
the address at which the service was provided to the subscriber;
duration of the user account blocking period.

Operator's office.

In this case, the subscriber will need to personally visit the office, write a corresponding application, which will need to include:

contract number, personal account number;
duration of blocking;
the reason for refusing the operator’s services;
date of document execution.

Be sure to sign all documents regarding the transition from one tariff plan to another. Otherwise it will be considered invalid.

Also, when making an application, provide a passport for identification. Operators accept client applications very quickly; within 1 day your Rostelecom tariff will be activated or deactivated.

Through your Rostelecom personal account.

To do this you need to follow the following instructions:

Open your personal account using your login and password on the official website.
Find a service or tariff.
Next to the selected service or tariff, click on the “Voluntary blocking” button.
Then activate the request by clicking on the “Save changes made” button.

Remember : a subscriber can refuse services for 1 week or 1 month. There is no need to pay for such blocking.

If the blocking lasts more than 1 month, then 3 rubles will be debited from the user’s account.

If the subscriber needs to permanently refuse the operator’s services, then he will have to personally come to the Rostelecom branch. Moreover, it must be visited by the person concluding an agreement with the operator or his authorized representative.

The subscriber will need to fill out the application in person. You can also send the completed application to the operator by registered mail.

Important : in case of transfer of rights to a Rostelecom number, an application for refusal of services is drawn up by its successor.

In this case, he will have to present:

previous owner's passport;
completed application;

After canceling services, the subscriber will not be charged a subscription fee.

Attention : if a subscriber does not pay for communication services, he will be charged a debt. Without paying for services, he does not terminate the contract with the operator.

It often happens that the subscriber performs all the actions correctly, but the operator does not give him the opportunity to block his personal account or refuse services.

This happens if:

the user's account has accumulated a large debt;
the subscriber signed an agreement with the operator less than a month ago;
the tariff plan chosen by the subscriber has some restrictions;
the subscriber used it, but did not pay the required amount;
the subscriber used, i.e. he will pay his bill only after 60 days;
The subscriber uses an advance payment system, but his account does not have the amount required for debiting.

Rostelecom support service

Like any other major operator, Rostelecom PJSC has a single number designed to connect the subscriber with the operator.

Hotline.

Good to know: Rostelecom support service works around the clock and is available for calls both in Russia and in European countries (international roaming).

By calling the hotline you can:

connect, disconnect the service;
become a new client of this operator;
draw the operator’s attention to shortcomings and quality of service;
configure the necessary equipment.

The feedback form located on the website will help you quickly contact the operator; in order to use it, the subscriber:

Follow the link: https://moscow.rt.ru/.
Scrolls the page to the end and clicks on the “Feedback” button.
Fills out the form.

You need to enter the following data into it:

FULL NAME.
Mail.
Telephone.
Preferred method of communication, topic, name of service, text of your message.

Next, the user can attach audio and video files to the completed form, agree to data processing, and click on the “Submit” button.

Single toll-free number 8 80010008000

In an emergency, the subscriber can quickly contact the operator. Specialists accept calls around the clock at the number: 8 800 100 80 00. Moreover, using this number, the subscriber can ask any question to the operator regarding all types of services provided.

For example, a subscriber can receive advice and qualified answers from the operator about:

cellular communications;
tariff plans, bonuses, promotions;
Internet;
TV;
your page;
account.

Typically, support staff quickly respond to the subscriber's question. During the call, the subscriber must ask his question to the operator.

In addition, for quick communication with Rostelecom support, the subscriber can dial the combination on his phone: 0111 or the USSD command *111# (automated assistants).

Also, a network subscriber can use the automatic information service and resolve their issue independently. The service is available by number.

Social media

PJSC Rostelecom has official representatives on social networks.

For example, you can subscribe to one of the communities listed below and write your message there:

Twitter . Available at: https://twitter.com/Rostelecom_News.
VK . Available at: https://vk.com/rostelecom.
Facebook . Available at: https://www.facebook.com/Rostelecom.Official.
" Classmates ". Available at the link: https://ok.ru/rostelecom.official.
YouTube . Available at: https://www.youtube.com/user/rostelec.
Flickr . Available at: https://www.flickr.com/photos/rostelecom_photostream.

Online chats and instant messengers

The fastest way to get help from Rostelecom is to contact them via email chat on the official website.

To use it the subscriber:

Follows the link: https://b2c.passport.rt.ru/auth/realms/b2c/protocol/openid-connect/auth?response_type=code&scope=openid&client_id=lk_b2c&redirect_uri=https%3A%2F%2Flk.rt.ru% 2Fsso-auth%2F%3Fredirect%3Dhttps%253A%252F%252Flk.rt.ru%252F&state=%7B%22uuid%22%3A%22246D9D49-00C4-4782-892F-61326C7D0355%22%7D.
Clicks on the “Chat” button.
Fills out a form indicating his full name, subject of the message and content (essence of the appeal).
Next, the subscriber checks the data again and clicks on the “ Submit ” button.

PJSC Rostelecom has groups in almost all social networks available to the user. They even have their own group in Viber, it is available at the link: https://chats.viber.com/Rostelecom.

Email

In addition to the hotline, the official website of the site and the support service on social networks, the operator accepts complaints and suggestions from subscribers by email.

The email address depends on who is contacting the operator:

As an individual, the subscriber can send his letter to the following mail: [email protected]
If you are a legal entity, the subscriber can send your letter to the following mail: [email protected] .

Important : if the appeal to the service provider will be issued by the press service, then it should be sent to the following address:

Subscriber service offices

Often the subscriber cannot contact the operator, because does not know where the nearest office is located. Solving this problem is very simple.

Instructions:

Open the official Rostelecom website or follow the link: https://moscow.rt.ru/.
Click on the "Offices" main menu tab.
Study the map, indicate the street closest to the actual location and get the exact address of the post office.

Interactive television from Rostelecom

Rostelecom offers its subscribers an innovative format for watching their favorite channels.

Features and benefits of interactive TV

Its difference from the usual satellite or cable is that users have the opportunity to:

watch TV shows in digital quality;
manage views: pause, rewind or fast forward, record, create an archive;
use video rental;
sing karaoke;
free viewing from any device in the application or on the official portal;
parental control;
the ability to use the service on multiple devices.

At the same time, Rostelecom does not force users to connect their Internet. Interactive TV is available to those who use the Internet from RTK.

Interactive TV 2.0 can be connected to subscribers of other Internet providers. You can connect via wired and wireless networks, but the quality of viewing will depend on the Internet operator. In the first month, you can view a list of more than 100 channels included in the Starter package from Rostelecom for free and manage viewing on 6 devices.

What channels are included in the package list

If the operator has already been decided, the subscriber is given several packages to choose from. You can always start with a starter package at the lowest cost, and then decide whether the received channels are enough or whether it makes sense to expand it.

When connecting to the package, all users have access to the Viewing Control option, which allows you to record, rewind or pause a TV show

Let's look at which channels are included in the Starter Rostelecom package. Let's divide them conditionally into several groups.

Local
Major regional broadcasters (based on the subscriber’s place of residence).
Essential
Federal channels, including popular ones:

First;
Russia 1;
Russia 24;
Russia Culture;
Russia HD;
Public TV of Russia;
STS;
TNT;
REN TV;
Star;
TV Center;
Home;
TV 3;
Friday;
YU;
Che;
Carousel;
World;
Channel 5;
Match TV.

Info channels

RBC;
MIR24;
Success;
ALL;
Euronews;
BBC;
CNN;
DW;
RT;
Frans;
NHK;
Together;
LDPR;
Russia today;
News.

Entertainment

KVN;
Joke;
2*2;
Channel 8;
TNT4;
Beaver;
Sundress;
Your house;
MTV;
TRICK;
Food Network;
World Fashion Channel;

Sports

Match;
KHL;
Football;
Eurosport;
Drive;
Russian extreme;
Motorsports;
Nautical;

Movie

TV 1000;
NSTV;
Home Cinema;
Illusion, Russian illusion;
STS Love;
Paramount;
Sony;
FOX;
TV XXI century;
Eurocinema;
Comedy;
Kinomix;
Retro;
Russian novel;
Russian bestseller;
Russian detective;
Cinema.

Children's

My joy;
Children's;
Disney;
Boomrang;
Visiting a fairy tale;
ABOUT!;
Mother;
Child's world;
Tee Gee;
Cartoon Network;
JimJam;
Cartoon;
Baby TV;

The monthly payment for the use of interactive television will consist of the cost of the package and equipment fees,
as well as 20 music, 5 TV stores, 5 adult channels, plus 2 ethnic ones. In total, the list of Rostelecom channels in the Your Starter package contains 131 names.

Additional services to the package

This is exactly what distinguishes a particular operator from others on the market (all options are available for the Your Starter package from Rostelecom):

View control. The advantages of this option have already been described above. The cost of the service is not included in the Your Starter package from Rostelecom.
TV program guide. View the list of programs of any channel directly from the screen.
Parental control. Blocking channels from children.
Rental Watch movies from a large video library. The cost of the service is also not included in the Your Starter package from Rostelecom.
Karaoke. Musical compositions of different genres to choose from.
Moving. When you change your place of residence, even when moving to another region, you can take the entire Rostelecom service with you.

Obviously, Rostelecom's Your Starter package is a convenient and modern offer that has advantageous advantages over competitors in the spirit of modern market relations.

Cost of Your Starter package

The cost of the Rostelecom Starter Package today is 320 rubles per month. At the same time, many payment methods are provided: from cards and electronic wallets on various Internet resources (including the subscriber’s personal account), terminals, and even through the remote control of your own TV - this option recently appeared in the menu.

If you already use a home phone and Internet from a provider, then the cost of interactive television will be cheaper than for new subscribers

Banks, communication shops and other partners accept cash payments. Rostelecom provides a discount when paying for the Your Starter package and others several months in advance - this way you can get the service at a wholesale price. After payment, bonuses accumulate, which can later be exchanged for discounts when ordering other products, for example, antivirus. If some channels from the list are missing, you can purchase an additional package, or switch to another with more advanced capabilities (Rostelecom Your Starter package - a light version of the provider’s capabilities).

How to connect TV

An application for connection to the Your Starter package can be left on the official Rostelecom website or at the service office. Specialists will check the technical feasibility of connections and advise on the timing and cost of connection.

Reviews

Users leave different reviews on the Internet about Rostelecom tariffs. Many people like its large selection of tariff plans, which allows you to pay only for options that the client will actually use. On our website you can always find the latest and most relevant reviews. We are also glad when our users leave their reviews and suggestions about Rostelecom tariffs for 2021 on our website.

PJSC Rostelecom is an operator that is now used by many citizens, most of them are fully satisfied with the quality of services.