How to connect and configure the Dom ru set-top box to the TV yourself

It’s hard to imagine that in 2014 the media wrote about the upcoming start of limited sales of the second generation Dom.ru TV 2.0 set-top box. The set-top box from home ru is a metal box connected via a cable to the TV, which will show what the “TV of the future” is. ER-Telecom Corporation promised to surprise with new characteristics and quality of digital television. You can connect and configure the set-top box yourself using the instructions or call a technical support technician for help.

Dom.ru as an operator

Dom.ru is a Russian telecommunications operator from the company ER-Telecom. In 2021, it launched a smart TV app for Samsung and LG TVs.

In addition to watching television channels in high quality, you can use the following services:

• viewing programs within 3 days after broadcast;
• pause programs and use rewind mode;
• view the program schedule, etc.

Now the operator operates in more than 50 Russian cities. The coverage area is constantly expanding. In addition, there is an application for mobile devices based on iOS and Android.

Remote control for Dom.ru set-top box

The included remote control is large and fits well in the hand, the buttons are very pleasant to the touch. The channel switching buttons are also navigation arrows; on other devices they have different functions. There are also 4 backlit buttons that are used in applications.

Photo: Schematic representation of the console remote control with key meanings. (click on the picture to enlarge)

The most interesting

Exa's starting tariff is mandatory, and now its auction price is 695 rubles. Also, to use the service you will need the Dom.ru prefix; its auction price is 1,500 rubles and a card costs 10 rubles. The main screen of the console has an interface similar to Metro in Windows and is divided into 5 parts:

1. the largest part is the broadcast TV channel;
2. advertising of additional packages;
3. business window – exchange rates, shares;
4. sports window;
5. weather window.

The next screen is news, here news is collected, both on a meat scale and on a global scale. Easy to read because they are in list format. The third screen is the application from ivi.ru. A huge number of films in different formats are collected here, they work clearly and without inhibition.

Using the fourth screen you can log into VKontakte. When you first log in, you are asked for a login and password, after entering which you are taken to your page. You can chat with friends, watch the news, do everything that is available on your computer.

The last screen of the set-top box contains your personal account, where all the data is collected: type of connected package, account status, technical assistance numbers. In general, the Dom.ru prefix is ​​good, since it contains a lot of useful things and you can brighten up your leisure time well.

How to install the Dom.ru application on your TV?

The application can be downloaded from the Samsung or LG app store, depending on the TV model. The installation algorithm is as follows:

• you need to make sure that the TV is connected to the Internet via Wi-Fi or a cable connected to the router;
• press the button (on Samsung it looks like a multi-colored hexagon) on the TV remote control to go to the screen with a list of applications;
• Enter dom.ru in the search bar and select the desired option in the list that appears;
• Click on the “Install” button.

After installation, the application can be used.

On smart TVs of other brands, you can use the capabilities of Dom.ru through the operator’s website. On the site you can complete a short and quick registration using your mobile phone number.

How to connect a TV set-top box?

If you want to connect the set-top box yourself, select a name from the list and download the instructions:

• Link to the instructions for the home ru HUMAX hd 9000i set-top box.
• HUMAX 7000i, here is the link
• KAON NA1620, click.

The instructions will help you save on calling a technician. It says in detail what is included in the package. A story about the model itself. How to install batteries. The equipment connection section describes how to connect the antenna cable, the set-top box itself and establishing a connection to the home network. Describes activation and personalization. If your set-top box has Wi-Fi connectivity, then you need to connect your router (router) first. Then connect it to the set-top box and then to the TV. If you are afraid of doing something wrong and do not know how to turn on the home ru set-top box, contact technical support or call a technician to set up the equipment. Now connection information can be found on Twitter.

Set-top boxes Dom ru - full version of connection, setup and purchase. https://t.co/gzutQ9W9sI

— Cherry (@telecomcompru) January 17, 2021

Digital platform Dom.ru

Since 2021, the operator has been developing its own digital platform called Movix. Details can be found on the website Movix.ru. Let's look at the features of the platform.

Viewing content over the Internet has become very convenient. Users are given access to a large video library. You can connect up to 5 devices, including mobile devices. There is a TV program for the week. You can select to watch only part of the offered channels. To set up a list of channels, you need to contact the operator or perform all the steps yourself by logging into your Personal Account on the website.

Most services are provided by subscribing to one of the packages. On a smart TV and each gadget, you can set individual settings for the “Parental Control” option. To use the platform, you need stable Internet access with a speed of at least 700 kbps.

Mobile TV

For users who prefer to watch content on a smartphone, Dom.ru has created a special application Movix . You can watch it via the Internet from any provider, access is limited to the territory of Russia.

Dom.ru subscribers can use the application. For authorization, you will need a contract number and a password for your personal account. Channels provided by an active subscription will be available for viewing. In addition, TV series and films can be purchased separately.

What to consider?

To make the most of all the advantages of Dom.ru, it is advisable to enter into an agreement with the operator, but a number of nuances should be taken into account. Be sure to carefully read all the terms of the contract.

If the connection to the services was carried out as part of a marketing campaign, upon termination of the contract, at the request of the subscriber, he must pay a fine. No fine will be charged if the subscriber refuses services due to moving to another place of residence.

The cost of the subscription fee includes payment for the tariff line. If a subscriber stops using tariffs, he must still pay this fee. To avoid unnecessary expenses, you need to sign an agreement to suspend the use of the operator’s services if the user does not plan to use them for some time.

Buying a TV set-top box

To buy a home ru set-top box, you need to refer to your chosen tariff. Connect and share TV channels on all TVs. General agreement for all devices and invoice. In addition, you will be able to rent available equipment, such as the Dom.ru mini set-top box, a CAM module and one Humax 9000 set-top box, according to the cost of your tariff plan.

You can, of course, choose other models, but you will need to buy them already. The cost will depend on your tariff plan. No more than five TVs can be connected on rented equipment. Installing additional consoles will cost you 0 rubles.

Let's sum it up

Over the past few years, TV buyers have been focusing on models with the Smart TV function (also called “smart television”). And this is quite justified, since such a device combines the capabilities of a TV, personal computer and tablet.

In particular, familiar applications can now be installed not only on the tablet, but also on the TV. It is clear that watching videos on a big screen is much more comfortable than on a tablet. One of the convenient applications is Dom.ru, which is distributed by the Russian operator ER-Telecom. Initially, the application was designed for owners of smart TVs from the Samsung and LG brands. Now the operator is intensively developing its own digital platform Movix, which can be used by owners of any smart TVs and mobile devices.

The operator provides some of the video content for free. But you can use all the features of the application only by choosing one of the subscription options.

The console does not work - what should I do?

Try to understand why the house ru prefix does not work? Consider problems such as:

1. Doesn't show one channel. If you have a subscription to this channel (you can watch it in your Personal Account), then restart all equipment (turn off the TV and the decoder, if you are using it, for 30 seconds). If nothing has changed, you need to reset, reconfigure and update the home ru console. When connecting the CAM module, follow the instructions to set up digital channels on your TV. After reconfiguring the equipment, the channel that is not showing should be left on for a while. If the situation does not change, contact technical support or call a technician to configure the equipment. You can contact the Online Consultant or fill out the fields of the application form to complete your application.
2. Difficulties with sound. No sound on all channels. Try turning up the volume on the TV itself and checking the sound on the channels. Change the sound scheme on your TV. Check what the sound is being broadcast through (perhaps through an external audio system, you need to select TV). Try resetting the audio settings on your TV. If it does not appear, there is most likely a problem with the TV itself. Contact technical support or call a technician to configure the equipment. You can contact the Online Consultant or fill out a preliminary application for a Home Assistant. This service is paid. Check if there is sound on analog channels.
3. There are difficulties with the TV portal and it does not open. A “snowflake” appeared on the TV screen and constant loading. If you are using a router from the Dom.ru operator, disconnect the decoder and router from the network for a few minutes, then turn it on and check again. You need to reset and reconfigure the decoder by following the instructions. If the situation does not change, contact technical support or call a technician to configure the equipment. You can contact the Online Consultant or fill out the fields of the application form to complete your application. Through third-party routers, normal network operation is not guaranteed.
4. Problems with the TV Program Guide service. The program guide does not work on all channels. The verification algorithm is almost the same as for other problems. Turn off the TV and decoder for 5 minutes. Turn it back to the desired channel, wait 30-40 seconds, the TV guide should update, check on other channels. Turn off automatic channel updates on your TV. If the situation does not change, contact technical support or call a technician to configure the equipment. You can contact the Online Consultant or fill out the fields of the application form to complete your application.
5. The equipment is not working correctly. The Humax hd 9000i home ru switches off after a while. Try disabling the automatic shutdown feature on your decoder. On the decoder remote control, press Menu – Settings – System – Power Management. Find the “Auto Power Off” item and set its value to “Off”.

There is an error when connecting. Error 201/301/348/349/401. Error: “No signal. Check the connection of the antenna cable to the set-top box", "No signal". Try the following:

• Check the tightness of the cable connection to the set-top box.
• Reboot the power supply.
• Start automatic channel search.

Step-by-step instructions for fixing #error_code_301 https://t.co/jLgqXrXkQD

— Cherry (@telecomcompru) January 29, 2021

If the situation does not change, contact technical support or call a technician to configure the equipment. You can contact the Online Consultant or fill out the fields of the application form to complete your application. The user manual describes how to connect the home ru set-top box. How to set up the home ru console. You can find out what services are available on this equipment and how to connect the house ru set-top box to your TV. Setting up your channel list. You can always download the instructions for the Dom Ru console.

Advantages and disadvantages

Users of the Movix Pro console note the following advantages:

• Work with high-definition video up to 4K-UltraHD and automatically select the optimal resolution even if the TV/monitor does not support it;
• Powerful video processor;
• Possibility of significantly expanding the amount of internal memory (up to 64 GB on microSD cards);
• Playback from various sources, including from external media connected via USB;
• Excellent set of functions;
• Easy to connect and configure.

The equipment also has some disadvantages, for example:

• An Internet connection is required to work;
• A rather “weak” Wi-Fi module, lack of support for 802.11 ac, which leads to frequent failures in remote locations or in the presence of obstacles, when the airwaves are busy;
• Problems when accessing Google services (especially in the old version on Android 7.1).
• Software update without user consent.

However, they are not significant and the device is quite satisfactory for most users.

Thompson TVs

After connecting the module, go to the menu. In Settings, select Russia, then set the tuner mode to Cable TV. In the Channels section we find Autotune: there we indicate “Russia”. Then we put down “Digital” and “Analog”. And we start scanning.

If all actions are completed in accordance with the described steps, after the end of the auto search, channels should appear. There will be about 100 of them.

If any errors occur, then you need to check that the module is connected correctly. If everything is correct, but you cannot set up Dom ru channels, contact support.

Listed above are the main ways you can independently set up Dom ru cable television channels on your TV. In most cases, you can even put them in order, in the sequence that is interesting to you.

LG TVs (ElG)

Using the remote control, turn on the menu and select the Options section, then set “Finland” in the country line.

Then in the menu we find the Settings section and turn on the auto search mode with a cable connection. A window opens where in the settings line we set the specified parameters, “quick search type” and set “Auto for network ID”.

After this, auto-search for channels will turn on. If all of the above points are completed correctly, the television will begin to work fully.

Problems with the set-top box and ways to solve them

Below is a table with problems and ways to solve them.

Channel packages

Dom.ru provides its subscribers with more than 200 digital channels, which are divided into several thematic packages. The following table shows the typical division of TV channels; remember that for your city the composition of the sets and the cost may differ.