Modern telecommunications companies are trying to offer customers the widest possible range of services, without limiting them exclusively to watching television. To remain competitive and attract new subscribers, you need to take into account the latest trends of the times, forcing you to transfer familiar functions to smartphones and tablets. It was the need to transfer standard television broadcasts to electronic gadgets that led to the emergence of the “Multiscreen” option from Tricolor TV.
The satellite company has developed several different ways to watch your favorite TV channels and programs online. Each of them has its own characteristics and purpose. The offer mentioned is intended for use at home. It will help in situations where the viewer cannot always stay in one place (at the TV), but does not want to miss an interesting moment.
Naturally, this service has its own shortcomings and weaknesses. But they are directly related to the subscriber’s installed equipment, and therefore can be eliminated.
How the Multiscreen service is implemented
The essence of the Multiscreen offer from Tricolor is as follows: using a special application, users are given access to watch TV channels on other devices with a screen. The connection to the receiver is made via a Wi-Fi network.
Using a mobile application, the screen of a smartphone or tablet, as well as Smart TV, turns into an additional TV screen on which you can watch your favorite programs. In addition, the application supports the following features:
- recording broadcast content into the memory of a mobile device;
- notifications about the start of a movie or interesting program;
- adding channels to “favorites”;
- quick search by genre.
Viewing can be done in one of two modes: mirrored or independent. The first option duplicates what is shown on the TV onto an additional screen. When you switch the channel on the receiving equipment, the broadcast will be mirrored on your smartphone. Independent viewing option allows you to watch different broadcast channels on the main TV screen and another device.
What is needed to connect the Multiscreen Tricolor TV
Connecting and setting up a virtual service will not cause any difficulties for subscribers and will not entail additional expenses. The Multiscreen application from Tricolor TV is provided to customers free of charge, and its operation does not require anything unusual or complicated.
To use the service you need:
- a receiver that supports the function (a complete list of suitable receivers is presented on the official website);
- wi-fi with fairly high internet speed;
- subscription to the “Unified” package;
- the application itself installed on any device suitable for the user.
Additionally, before using the service, it is recommended to make sure that the set-top box is connected to the network and turned on, and that the converter is stably receiving a signal from the satellite. But usually there are no problems with the latter.
If everything listed is already available and ready for use, all that remains is to configure the equipment and start watching your favorite TV channels. And then the main thing is that the quality of the Internet connection is not suitable for the user, since other problems are practically excluded.
Technical requirements for connecting to the service
The service in question is in demand in families with TV viewers of different ages, when older people can watch a movie on TV, and children can watch cartoons on a tablet. To use the convenient service, the following conditions must be met.
- The existing receiver must be equipped with support for Multiroom technology. It is recommended to check the list of equipment with such support on the provider’s official website. If the receiver is not on the list, then there is reason to think about replacing the receiver with a more modern model. When choosing, you should pay attention to the capabilities of the model: which device provides only mirror broadcasts, and which one will allow you to watch programs regardless of what you are watching on TV.
- The mobile device must support Wi-Fi wireless technology and must be connected to the same network as the receiver.
- On Tricolor equipment, the service package under the “Unified” tariff plan must be activated.
- To install the application, a mobile gadget running in the Android or iOS operating environment is suitable.
If the above technical requirements are met, you can download and install the Play Tricolor program on your mobile gadget. It is recommended to download the application from the application store. Depending on the operating platform, this official source is called Google Play or AppStore. Downloading and installation are carried out automatically with minimal user intervention. During installation, a shortcut will be created on the gadget's desktop to quickly launch the application.
Preparation and setup
allows you to activate for free. But for this, the receiving equipment (receiver) and Smart TV, tablet or smartphone must be on the same home network.
Important! Company specialists cannot always help with local network settings remotely. But if necessary, they will try to advise you on this issue. In most cases, it is enough to simply connect the tablet (smartphone) and the receiver to one router.
Before using multi-screens, you must install a proprietary application on your mobile device. It’s called “Multiscreen”. You can download it through the official software stores built into the operating system.
How to set up the Multiscreen service on a mobile gadget
In the documentation for each specific receiver model there is a section describing the sequence of manipulations for setting up the transmission of a television signal via the Internet within a home network. First of all, you should carefully read the relevant instructions and configure the network detection of the receiver. You should also check that two cables from the satellite dish converter are connected to the “LNB IN” connectors of the receiver.
The next steps are to connect your mobile device to your home wireless Fi-Wi network and launch the Play Tricolor application. After the smartphone detects a working TV receiver, you need to select it to connect in the “Settings” menu. Synchronization of devices via Fi-Wi is carried out automatically. The viewing mode is also automatically determined.
Problems during setup
If you cannot configure or use the application, then it is possible:
- The equipment is not suitable for service.
- There is no connection to the same Wi-Fi network.
- There are not enough funds in the account, the subscription has not been paid.
- There is no signal, the channel is not included in the subscription.
In case of other problems, contact technical support - 8 800 500 01 23.
Using the service on a laptop or PC
It is more difficult to organize viewing of TV programs using the Multiroom service on a laptop. The Tricolor provider does not offer special software for Windows OS to subscribers. To use the mobile service on a PC, you need to install an Android or iOS . Emulator programs such as Nox App Player, Genimotion, Bluestacks and others allow you to install and use mobile applications on your computer. Further manipulations for setting up the Multiscreen service are similar to those described above.
Advice! An alternative, but paid option is to connect to an online TV service. It allows the provider’s subscribers to watch TV channels online from any device and regardless of the viewer’s location.
Description of service
To understand how convenient the new service is and to find out whether it is worth connecting to it, you need to understand what it is.
This option allows subscribers who connect it to watch television not only on the main TV, but also on additional equipment.
In this case, the broadcast can either coincide with what is included on the main screen, or differ from the channel shown on TV and be completely independent.
Additionally, TV viewers have the opportunity to independently choose what is most convenient for them to watch their favorite programs on. The broadcast can be connected to:
- smartphone;
- tablet;
- computer or laptop;
- Smart TV.
The final decision depends only on the desires and capabilities of the subscriber.
Possible problems and troubleshooting
When setting up viewing of TV channels on several devices, individual problems may occur. The causes of problems with the performance of the Multiscreen service are most often the following shortcomings:
- incorrect choice of equipment;
- errors in setting up your home Fi-Wi network;
- the required period under the “Unified” tariff has not been paid;
- for some reason there is no signal on the channel selected for viewing;
- The converter has failed or is not working correctly.
Advice! It is recommended to start searching for the cause by checking your home network settings, the balance status on your Tricolor personal account, and the activity of subscriptions.
If you have any particular difficulties, you can contact the customer support hotline for help by calling 88005000123 or via chat in your personal account on the provider’s website (if you have an account).
For whom
The Multiscreen service will be useful to those who have already made a choice in favor of Tricolor TV and entered into an agreement with the company to provide paid digital television, or are considering such a possibility. The operator's clients receive a receiver that connects to the TV and allows them to view channels on this device as part of the selected and paid package. However, of course, everyone is familiar with the situation when the preferences of household members differ: children want to watch cartoons, dad wants to root for his favorite team, and mom urgently needs to find inspiration in a new culinary recipe. If only everyone had their own screen, so they could get what they want and not upset others. It also happens that you want to watch a movie, but your grandmother is sleeping in the room where the TV is located.
In the modern world, almost everyone has a smartphone, be it a housewife, a schoolchild or a pensioner. Many families actively use tablet computers and smart TVs. These are the ones you can use to watch your favorite channel. That's when it's in demand.
Possibilities
Subscribers with active Tricolor subscriptions can watch television using the application on a maximum of 5 devices simultaneously. They also have a number of additional features:
- access to a collection of films at no additional cost;
- the ability to start watching a program from the beginning, even if the user did not have time to start it;
- viewing programs for the last 7 days through the archive;
- Watch more than 20 channels in HD quality.
The proprietary application allows a Tricolor TV subscriber to watch television on a smartphone or tablet anywhere there is access to the Internet. At the same time, it is not necessary to spend money on paying for additional subscriptions. The service is already included in all major packages, and a maximum of 5 devices can be used at once.
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Every subscriber of a satellite broadcasting provider can watch Tricolor TV on a smartphone. To do this, you need to connect one of the special packages and install the Multiscreen program on your phone. However, only owners of modern Tricolor routers will be able to watch their favorite television channels on their tablet. They will be the ones who will identify the broadcast network by ID number and decode the broadcast video stream.
Specialized tablet
If you have a branded GS700 tablet, then connecting it to the Tricolor TV network is as easy as shelling pears. Such a device allows its owner to watch their favorite channels at any time and anywhere - access to TV channels is provided within the range of any wi-fi zone. The tablet is equipped with a powerful processor
, allowing you to handle the most complex queries. Through the HDMI connector you can display the image on any large screen.
As a full-fledged LCD TV, it can be used in combination with the GSE501 and GSS591 receivers. With other receivers, such a tablet only works as a remote control.
All the necessary applications for watching television on the tablet are already installed. The developers wanted to create mobile, convenient gadgets for watching satellite channels without being tied to a “box”.
The branded tablet has:
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- “ Play tricolor”
– allows you to select channels, sort and configure them. - “Kino-tricolor”
is an additional opportunity with which you can receive information about interesting films. - “Guide-tricolor”
is an application for individual settings for using television, provides additional information about each program that is not available to ordinary users, and also allows you to contact the operator at any time.
GS700 is a budget model with an excellent set of interfaces. Without additional charging, the operating time while watching a video is about 5 hours
.
Can I use my phone as a flash drive?
Many questions concern whether it is possible to connect the phone to the Tricolor set-top box and use it as a flash drive. In most tuner models, the USB connector is intended only for downloading software, and turning on a flash drive to watch movies is problematic. But new devices have connectors for installing USB drives. With their help, you can use the following services - TV Archive, Best on TV, Cinemas and Manage the Broadcast.
The company produces special drives that you can connect and use with your equipment. In particular, a 32 GB flash drive is popular and is available at sales and service centers. The device supports Plug and Play technology, which allows you to immediately use it in your work. If you connect a phone, the set-top box does not recognize it. In addition, the provider produces 500 GB external hard drives.
Let us note once again that you can connect your phone to the Tricolor set-top box using special applications Multiscreen and Tricolor Cinema and TV. As for using a smartphone as a flash drive, you need to check the tuner for this capability and use special equipment from the provider.
