Modern TVs in stores often have a Smart TV function. With its help, you can watch television, video content, web pages, and other media sources without turning on your computer or laptop. Despite the simplicity and stability of the operating system, sometimes it can fail. What to do if Smart TV on TV does not work? What operations are necessary to restore the functionality of the device? You will find the answer to these questions in this article.
What you need to know before installation
Flash player is required to play dynamic scenes on WEB pages.
These can be both games and software services (so-called online photoshop, etc.). Over time, your TV (or any other device) may become outdated and no longer supported. In this case, the user sees a message on the site requiring it to be installed.
Resuming flash content involves performing one of two operations on LG TV:
Update (this helps if the player is installed on the device and is still working, but some sites report that it is out of date)
Installation (involves downloading a new application for later use)
Changes for 2021
At the end of 2021, the developer of the most popular and famous player, Adobe Flash Player, released unexpected news - starting next year, its support will completely stop. And he added that he strongly recommends removing it from devices after the expiration date.
The company explained its decision by saying that the flash player, implemented as a separate program, was outdated as a technology. Therefore, it is not possible to update Adobe Flash Player on LG WebOS TV.
This is true for two reasons:
- many leading browsers have supported built-in plugins that can play Flash content for several years;
- The HTML5 standard has recently been released, thanks to which graphical scripts are loaded directly from the markup code, and no additional software is required.
Today, it is the first option that remains the most popular, because The HTML5 standard is relatively new and not all sites have switched to it yet. Over time, these plugins will lose popularity due to their uselessness. Simply put, the time of the flash player is running out and in the coming years it will be completely abolished.
As for a flash player from another developer, there are practically no popular and functional utilities.
This is due to the fact that:
- the vast majority of users used the Adobe utility; promoting a new project was obviously a failed idea;
- the announcement of its termination appeared only a few months ago. As a result, new functional programs simply have not appeared yet.
Question to the expert
And how now to connect a flash player on an LG TV?
Nowadays it is difficult to find a separate good flash player for a PC or smartphone, and there is definitely none for the LG Smart TV on the WebOS platform. Therefore, there is only one option left - to use a browser or other application with a built-in plugin.
Change viewing source
A lot of users watch movies through the built-in browser, ignoring all sorts of IVI, MEGOGO or OKKO, which charge a fee for viewing. In this case, you need to know: not all players built into the online cinema may be supported by your browser. Unfortunately, browsers on TVs do not have all the capabilities that Chrome or Opera have, so frequent incompatibility with players is a completely normal picture.
The easiest way out of the situation is to change the site for viewing; fortunately, there is plenty to choose from on the Internet. The main thing is to make sure that the player itself on the site is different - visually it will not be difficult to distinguish them.
It is worth considering that official online cinemas may also contain films whose formats are not supported on TVs. This happens due to outdated SmartTV models. In this case, we recommend contacting the support of the online cinema.
Format error in IVI online cinema
Update
In the past, only one widget was supported on LG Smart TVs - Adobe Flash Player. Therefore, it now needs to be removed (since 2021 it only runs files in swf format media) from the TV memory.
If it worked differently, you can update the flash player on your LG TV in the following ways:
- Built-in widget. It cannot be removed or updated individually, so you must download add-ons for all software.
- Application plugin. In this case, a new version of the program itself is released.
It is worth noting that if the flash player stopped working, most likely it was Adobe Flash Player and after the update it will be replaced by another player.
Updating LG TV software is done as follows:
- go to “System” => “Information about the TV” => “Update software”;
- when a new version appears, call the download of updates and wait for it to complete;
- Reboot the equipment and the player will work again.
It is worth noting that each line of LG TVs comes with its own software versions. If they are not available through the menu, even reinstallation will not restore the functionality of the flash player and you need to look for alternatives.
Why won't the movie play on my TV?
So, all modern TVs (Samsung, LG, Sony, PHILIPS, etc.) have a wide range of technologies that allow you to open any movie, music or photo. Most often, people watch movies through pre-installed applications (IVI, OKKO, MEGOGO) or use the browser built into Smart TV. Less commonly used for watching videos is playback via flash drives or external hard drives. This approach is more troublesome, but if the TV does not have Smart TV and Wi-Fi functions, you cannot do without external media.
In each such situation, the downloaded movie may play with noticeable delays or not open at all. Among the most likely reasons are the following:
- low Internet speed or unstable operation;
- failure in the network settings of the TV;
- incompatible format for downloading video in the browser;
- unsupported video format launched via USB.
Installation
As discussed above, there are no separate flash players, and you need to look for an application for another purpose that supports it. From the technical side, it will be a custom widget with a built-in Flash player.
How to install a new flash player on an LG Smart TV - there are two options:
- NetcastOS. This platform runs on the Android kernel, therefore the installation of the Google Chrome browser is available. It supports a large number of plugins of different directions. After installing this widget, you will first need to create a Google account, and then connect the Flash Player for Chrome extension from it through the store.
- WebOS. There is only one stable flash player for this operating system - ForkPlayer. Its installation is quite complex and will require many installations. But it's worth it - it can replace many multimedia programs.
Checking the Internet speed
So, the first thing you should do is make sure that your Internet connection is stable and high speed. To do this, be sure to check your Internet speed. If you are using a Wi-Fi connection, then about 10 Mbit/s is enough to stable download movies in HD format, and if you want to watch movies in UltraHD or 4K, you will need at least 50 Mbit/s.
Checking Internet speed using the Speedcheck service
Please note that the router always reduces the Internet speed by 5-10 Mbit/sec. It is also worth paying attention to the router model - if the device operates at a frequency of 2.4 GHz, then interference is quite likely. The solution would be to purchase a router with a 5GHz frequency, or connect a LAN cable to the TV.
Possible problems
An LG TV user may encounter a number of problems when installing or operating Flash Player.
There are two of them:
- Does not work. The message “... not installed” may appear again. There is only one reason - device conflict. The browser considers the old Adobe Flash Player to be the main player. You need to remove it, and if this is not possible, disable it in the settings. In this case, the content will be read by a new application.
- No download. If the video does not load, or dynamic scenes freeze a lot, the current data exchange rate is not enough. Each player has its own method of processing and outputting content. Adobe's player had strong compression, while another utility may not have this - as a result, data exchange increased.
If an error appears about the Adobe player, you need to unlink it from the browser.
All other problems with the operation of the flash player on an LG TV occur for other reasons not related to the player itself.
For example, this could be an Internet overload on the provider’s side, or a failure on the website.
Solving the most popular problems on Samsung or LG TVs
Buyers often pay attention to South Korean brands when purchasing. Two South Korean companies are constantly fighting for consumers. LG is committed to an aggressive policy among young people. Samsung is the aristocratic leader of the Korean market.
The functions of Smart TV from both companies are approximately the same, with similar problems. What to do if Smart TV doesn’t show on TV?
Connecting the TV to the Internet
You should start by connecting your TV to the Internet. Preference is given to connecting via a router. This is done as follows:
- The connector of the provider’s network cord is inserted into the WAN port of the router;
- the router itself is configured;
- The TV is connected via a Wi-Fi connection, or with a twisted pair cable to the router directly.
In addition, the TV can be connected not directly to the router, but through Internet distribution from some device, for example, a tablet.
People believe that they just need to plug in a cable from their provider and everything will work. But that's not true. If the provider provides a dynamic address or “white IP”, the equipment will actually work. But some companies use other connection protocols - PPPoE, PPtP, L2TP. They require entering a password and login for the Internet. In addition, the router is capable of distributing the Internet to other devices, so you should not refuse it even if the TV may show from the service provider cord.
Mandatory reboot
If Smart with a wireless connection is not working, rebooting the equipment may help. Reboot steps:
- Disconnect your LG or Samsung TV from the Internet.
- Turn off your router.
- Unplug both devices for 10-15 minutes.
- Connect the router to the network and wait for stable operation.
- Plug in the TV and try to connect to the network.
What to do if rebooting doesn't help? It is worth checking the TV receiver and clearing the application cache - perhaps the memory is clogged with file fragments and does not allow the paging file to function effectively. To do this, go to the “Menu” tab of the TV receiver and in “Configurations” clear the application memory.
Reset your TV to factory settings
Russian users are not used to reading instructions, so setting up devices is carried out by trial and error. If the “scientific poking method” does not help, you should return the factory settings to their original state. There is a reset button for this.
Connecting to the network manually
If the automatic connection methods do not work for some reason, try manual connection. To do this, you will have to dig through the documents and find a service agreement with the service provider company. The document contains the data for connecting your device to the Internet.
The information is entered into the “Static configuration” menu item. We get into it as follows: open the “Configuration” tab in the menu, then “Network settings” and “Static IP address”.
You need to be careful when writing characters in settings. One wrong symbol will not allow you to connect the device correctly, and you will have to look for the reason again.
After entering the correct information, press the “Ok” button and try to turn on the Smart TV. If there is no connection, if the TV receiver repeatedly gives an error about the lack of connections, you need to contact the provider’s support center. The specialist will point out errors and ask you to specify the MAC address of the device or send a technician to replace the equipment.
Updating the router firmware
If Smart TV is not working, the reason may be outdated software of the router or TV. The TV requests the update automatically during operation, but the router does not. Old router software may conflict with TV receiver updates. Updating the firmware should result in the Internet loading.
For a number of models, Smart TV on a Samsung TV does not turn on due to a mismatch in the MTU indicators of the service provider and equipment. MTU is the maximum size of data that can travel without fragmentation. If the data block is larger than the cluster size, then the data is fragmented and may not be readable. The provider's support service is aware of such cases and will definitely check the likelihood. Sometimes changing the MTU will produce acceptable results. It is not recommended to update the firmware yourself. This is done by a specialist.
Software problems
It happens that Smart refuses to turn on due to incompatibility with the latest changes on the provider's server. How then to download the software update? The only way out is to look for a work computer, a laptop with a network connection, and write firmware to a flash drive. After this, the software is installed on the TV via a USB port.
There are signal transmission failures from the router to the TV caused by a temporary lack of an Internet channel. Over time they resolve without intervention.
Router malfunction
Even if the TV is in full working order, the router may be faulty. Therefore, if the other “poultices” did not help, you can find a router for a while by connecting it to your home cable. The easiest way is to borrow from friends or neighbors. If there was a problem with a faulty router, the network from the new device will be configured automatically via Wi-Fi or cable. In this case, you will need to purchase a new device.
If the device has been in use for a long time, the signal transmission method may be changed. This will also require its replacement.
Questions and answers
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Ask a Question
Question to the expert
When will the official flash player from LG be released?
The developer does not plan to release such a widget in the near future. Perhaps it will be released in the future along with a new version of the software.
What is the safest way to install ForkPlayer?
Through the WebOS SDK Tools development environment.
I have Adobe installed and still plays files from the flash drive, but can I stay on it for now and set it up online?
No, online scenes are not supported.
I don’t have a computer to download WebOS Studio, other methods don’t help, what other options are there?
Duplicate the screen from your phone to LG TV, or connect an Android set-top box.
From Windows 10 I duplicated it on the TV, but now Adobe Flash is not working there. I have already installed a new one to replace it, but how can I remove the old one?
Download the latest updates from the Microsoft server, and the outdated Flash player will disappear forever.
What about online games, how will they work after Adobe closes?
Graphical scripts on a WEB page can be reproduced by any similar application, regardless of its developer.
Are there browsers with a built-in flash player?
Yes, these are Google Chrome and Firefox TV, but they are not supported by all LG TV models. Therefore, ForkPlayer is recommended, which works on all TVs.
How to return YouTube to smart TV
There is a method that in most cases can solve the problem, regardless of the age and model of the device. You need to reinstall the application on your TV, following the step-by-step instructions:
- Download the YouTube program on your PC or laptop.
- Download the folder with the application archive to a removable drive, rename it “Youtube”.
- Insert the flash drive into the slot on the TV.
- Turn on your device and open the smart hub.
- You will see that a YouTube icon has appeared among the applications. The program can be opened and used.
Incorrect login and password
A lot of trouble is caused by problems associated with authorization on the IPTV server or on the authorization server. You may enter, for example, an incorrect login or password. If you are sure that you entered everything correctly, but Rostelecom interactive TV does not work, you should refer to the settings of your router or modem. It may help, in particular, to check the router configuration settings and reboot the receiver itself. If IPTV from Rostelecom does not work, you should still contact technical support, whose specialists will check the authorization data.
No signal
If, after connecting the set-top box, there is no signal on the TV, as evidenced by the lack of image and sound, it may be necessary to configure the TV receiver itself. The fact is that various devices can be connected to modern TVs, so it is very important that the connection port matches the settings, since not all TV receivers have learned to do this automatically. First, you need to find the Source button on the remote control, which is responsible for the signal source. By clicking on this button, you will be taken to a menu where you need to select the desired connection port. If you do everything correctly, a good quality image and a signal from Rostelecom will appear immediately. The problem may also be a loose connection of the contacts, and to fix it, just disconnect the cable and reconnect it. If you can’t solve the problem yourself, you won’t be able to do it without the help of a specialist.
