If at one point there is no signal on your TV with NTV-Plus satellite television connected, you can divide the possible reasons into three categories:
- External factors that do not depend on your equipment.
- Internal factors when the problem needs to be looked for in you.
- Other factors.
Let's consider each group of reasons for NTV-Plus signal loss separately.
If you turned on the TV today and saw the words “No Signal” on it, first of all you need to try to find out what the problem is, eliminating all possible and inappropriate ones one by one. The very first thing you need to do is make sure that with your TV remote you have selected exactly the connector to which the receiver is directly connected. If everything is chosen correctly, we proceed further.
No NTV-Plus signal: external reasons
Maintenance work on the operator's side
You need to make sure that NTV-Plus does not carry out scheduled maintenance work on equipment transmitting satellite signals.
How to find out: look in the “News” section on the official website of the satellite television operator for information about prevention.
How to fix: wait until the work is completed.
Weather conditions that caused the message “No NTV-Plus signal”
During heavy snowfall or thunderstorms, it may happen that the signal cannot get through from the satellite to your satellite dish.
How to find out: find out the weather outside the window and make sure that there is no snowfall, thunderstorm/shower or clouds on the side in which your plate is turned.
How to fix: wait for the bad weather to end.
Lack of signal - main reasons
First of all, if NTV Plus does not work, just in case, call the support service (it works around the clock) and ask if the breakdown lies directly in the satellite, or if you have a banal debt to pay for services.
Although such situations are very rare, and mostly the source of the problem is still in the equipment, it is worth checking. But let's return to equipment breakdowns that lead to signal loss.
There are only five possible ones that need to be checked first, let’s look at them:
- Cable. Frequent culprit of loss. Problems can arise due to various factors: damage, weather changes, poor quality of the cable itself. It is also necessary to check the strength of the F-connectors - the reason that NTV Plus does not show may be hiding there too.
- Physical impact. The cymbal tuning is very fine and, if it is touched even slightly, a number of individual channels or channels may disappear. Another reason for loss may be a foreign object that has fallen into the plate.
- Trees. That’s right, one of the common problems when NTV Plus channels are not shown is ordinary vegetation standing in the way and preventing normal reception. Often this problem arises among users who installed an antenna and equipment in the winter, and forgot that in the summer a large number of leaves will appear on the trees, which will greatly jam the received data.
- Weather. Another common cause of loss of image quality. Wind, hail, rain, severe frost can be responsible for the complete disappearance or deterioration of the image. But this problem is usually temporary, and as soon as the weather returns to normal, the sound and picture become crystal clear again. To avoid the influence of bad weather, it is recommended to install satellite dishes with a large diameter.
- Satellite dish converter. The main and most common reason why NTV Plus does not show. Failures can be of various types - short circuit, overvoltage, expiration, weather conditions and much more.
Another common situation is the loss of only one or even a number of channels.
Here the factors are slightly different:
- The plate moved a little.
- Poor operation of the console, equipment breakdown.
- Preventative work on canals.
- The subscriber installed it incorrectly and forgot to insert the access card.
- The settings are gone.
- The missing channels have been moved by the operator to another broadcast format. To avoid problems in this case, it is recommended to use a new generation of set-top boxes. Ideally, a new product from the operator - an interactive set-top box.
- Well, a trivial, but quite common reason - the payment period for these channels has simply ended.
Internal reasons for the lack of NTV-Plus signal
If you have ruled out all external causes, most likely the problem is in your equipment that receives the satellite signal. Now we need to check it.
The plate has gone astray
The NTV-Plus satellite dish may change its position over time or become deformed.
How to find out: find out if the plate is fastened tightly enough.
How to fix: if your antenna is “walking,” try moving it in different directions while simultaneously observing the signal. If it appears, tighten the fastening nuts. But it is best to entrust the antenna setup to a professional by calling a specialist from an authorized company.
Snow/ice on the plate or other foreign objects
The presence of snow and ice on a satellite dish can also interfere with signal reception.
How to find out: a visual inspection of the plate for the presence of ice and snow, as well as mechanical damage, will be enough to identify it.
How to fix: Carefully clean the plate, removing any excess from it.
The converter on the plate is broken
The satellite converter (signal converter) is located directly on the dish itself and therefore can be subject to external influences. Often a malfunction of the converter is the reason for the lack of an NTV-Plus signal.
How to find out: replace your converter with another one that is known to be working.
How to fix: if replacing helped, leave the new converter on the satellite dish.
Damage to the cable or cable connections
How to find out: Inspect the cable for breaks or damage, and also check how well the F-connectors are screwed in.
How to fix: if the cable is damaged, replace it and tighten the F-connectors.
Receiver malfunction
The receiver is the most expensive part of the kit.
How to find out: if you have such an opportunity, connect your receiver to another antenna that you are sure is working. If there is a signal, the problem is not with the receiver.
How to fix it: if the NTV-Plus receiver is broken, it needs to be repaired or replaced with a new one.
The message “No Signal” is shown by the TV itself
It happens that the message “No signal” has nothing to do with the operation of the NTV-Plus satellite dish, but is displayed directly by the TV system.
How to find out: press the OK button on the NTV-Plus remote control. If the list of channels does not appear on your TV screen, this means that its settings have gone wrong.
How to fix: using the TV remote control, select in its menu exactly the input to which the receiver is connected.
Minus to minus. Ten reasons why NTV-Plus is dying
The material was removed from the Eurosport.ru website by decision of management a few hours later due to the intersection of business interests of Russian Eurosport and NTV-Plus.
The first Russian satellite television operator is looking for a philanthropist and does not know what will happen next. Pavel Gorodnitsky talks about the company's failures.
PROBLEM INTERNET BROADCASTS
You waited two months for the resumption of the Champions League, living in anticipation of the super battle between City and Barca. We couldn't wait until the weekend to see the meat grinder between Liverpool and Chelsea. In three weeks, we canceled all plans for the sake of the Clasico, so that after watching it we could spend another couple of hours on social networks, explaining why the referee is a blind monster, Neymar is a malingerer, and Messi is just a good penalty shooter.
You sincerely hoped that the broadcasts on Ntvplus.ru, which cost 75 rubles (not that much, but it’s a shame), would go on without interference and tedious pauses. You were wrong. “Man City” and “Barca” twitched in the player window, then froze for ten minutes - only when you made a complaint on the verge of a foul, Yaya Toure ran again. The broadcast of the match between Liverpool and Chelsea simply started half an hour later, and no one cared that you paid more than two dollars for the black emptiness of the player. It’s better not to remember the Clasico at all - the influx of applicants undermined the work of the site, and the link that came in the SMS was no different from spam.
With the mobile application, things are a little better: minor matches are loaded without incident, and one hundred dollars for a year of broadcasting all championships (except for the Premier League - features of the licensing contract) and two European cups is a fairly affordable price tag. But even the unexpectedly pleasant “Football. Plus" does not always reproduce top games in good quality. Another disadvantage of the program is the inability to use it on two gadgets at the same time. Plus's lawyers are so afraid of piracy that they force them to choose one of the two parallel quarter-finals of the Champions League, instead of giving users "Football. Plus" a unique key (as in licensed games), which could be used on two or three devices.
Legal broadcasts purchased for a computer or smartphone/tablet are the problem of Plus, which has not yet come to terms with the fact that the hefty dishes are dead, and they need to be replaced with high-quality online content, and not a player that forces users to say the phrase “Give me my money back, mediocrity."
REDUCTION OF ADVERTISING
If anyone ever decides to do a study on the topic “The most useless TV advertising in history,” then the work should begin with a description of the current advertising on Plus. Questionable cross-promotions appear during halftime of any match - they are so formulaic that they simply cannot attract anyone's attention. A stale trailer for a stale movie materializes on the screen. “Order and watch,” a voice from the USSR lures, offering (attention!) to send an SMS for 99 rubles.
The television company absolutely does not want to put up with the fact that people in Russia have been using online cinemas for a long time and do not wait for the TV to offer them some irrelevant thriller.
POWERLESS AGAINST PIRATE BROADCASTS
“They cheated a pirate for 88 million!” - rejoiced the editor-in-chief of the Plus sports channels Vasily Utkin, who believed that after such a blow Livetv.ru would no longer survive. But the owners of the resource are not those who buy films by SMS: they transferred the site to the domain of Sint Maarten, a self-governing island in the Caribbean that does not obey the laws of the Russian Federation.
The universal comment “Give me a working hill” is still relevant, Vasily Utkin is still grinding his teeth and dreaming of the physical destruction of the pirate, and NTV-Plus still believes that Sopcast can be killed by legal actions, and not by providing a choice - for example, switching between cameras in Russian football broadcasts or muting the commentator's sound. “Plus” tried all this, but did not bring it to regular practice.
OWN PRODUCTION
Commentators and TV presenters of Plus have no doubt that the best football show is the one where they will be given more time to talk. Timur Zhuravel sincerely notes on Twitter that without guest experts, the three-hour analytical program “90 minutes” turns out to be livelier and more dynamic. To this he would like to object: both with and without experts, a program with such timing is doomed to be turned off long before Georgy Cherdantsev’s farewell to his small audience.
Boring and boring scenery, a predictable choice of topic, hour and a half conversations about the fate of “Spartak” - only a person who has not been told that there are things in the world more incendiary than the program “Whistle” will watch the weekly programs on “Plus” (“the judge, as they say, missed this episode"). It’s awkward to remember about non-football channels: budget screensavers from the 90s, stereotypically furnished studios, tastelessly dressed presenters - all this reduces ratings to a critical state.
EMPTY GRID
Football tours take place on weekends and sometimes in the middle of the week, and throughout the rest of the time, Plus fills the TV program with repeats. Don't want to watch the Volga match for the third time? Turn it off. Can't watch Spartak suffer for the fifth time? Turn it off. Don't you want to hear the voice of Zenit for the sixth time? Enough tolerating this.
Producers have a hard time programming the network: from Monday to Friday evening there is not a single reason to turn on “Plus” if there is no Champions League (a product that the television company bought, but did not produce). Oh, well, there are advertisements for films - “Order and watch.”
PATRONAGE OF ALEXEY MILLER
The head of Gazprom is so sensitive to Russian football and Zenit that he believes that his opinion is absolutely identical to the opinion of all Plus subscribers. Miller wants only Gennady Orlov to work at Zenit matches. Miller did not like the paired commentary, and he stopped this tradition: you can forget about broadcasting from the edge. Miller calls commentators during breaks and gives instructions (for example, Mikhail Polenov spent one of his best halves paired with Gennady Orlov, qualitatively criticizing Zenit in the away game with Malaga, but in the second half Polenov seemed to be washed away from the sidelines), says what should be said and what should be kept silent about. The question, in fact, is obvious: why does the chairman of the board of a gas company take on the functions of editor-in-chief of sports channels?
MONTONIOUS BROADCASTING
Empty stadiums? Our championship is the best in the world, it’s just people like that, you can’t get them out of the house. Ugly lawns? Our championship is no worse than the European ones, it’s just the weather conditions, it’s snowing in April. Does the Tom player handle the ball with four touches? Our championship is not inferior to anyone, and not everyone has the equipment in the Premier League, so don’t get caught up in the little things.
“Plus” is confident that it is impossible to glorify Russian football and the Russian Premier League other than through clumsy propaganda. “If I say that everything is bad, that all this is complete nonsense, this means that I will contradict the task that I set for myself,” Georgy Cherdantsev does not deny in an interview with Yuri Dudu. The referees are good, the players are wonderful, stadiums will be built soon, and the national team will achieve everything. At the same time, it is customary among “Plus” commentators to treat programs with contempt where Russian football is discussed objectively and originally: the defunct but fiery “Header” was equated in room 8-16 of Ostankino to Sodom and Gomorrah.
Beautiful long-legged girls, lively guests, pluralism of opinions and ironic coverage of events in Rosfootball - this has not been on “Plus” for a long time. Correspondent Igor Maksimenko asking Rostov goalkeeper Anton Amelchenko to introduce himself during a dull flash interview—Plus is now full of this.
LACK OF SPONSORS
– Vasily, when will there be a new issue of “Three Reporters?”
“I don’t know, guys, I’m doing it for my own, but now I’m bankrupt.”
A typical dialogue from the deceased conference of Vasily Utkin on Sports.ru. At Plus, apparently, there are two types of work with sponsors: either Gazprom or nothing. Everything else is the personal initiatives of commentators (for the most part, the same Utkin). However, the search for a philanthropist, which Georgy Cherdantsev mentioned during the Paralympics, may end in the near future: judging by the statements of Alexey Andronov, the owner of Krasnodar Sergey Galitsky is seriously thinking about providing financial assistance to the impoverished Plus.
ASEXUALITY OF COMMENTERS
It looks like all the stylists at Plus were laid off, otherwise they wouldn’t have been included in the shot:
– the legendary vest of Alexander Elagin, who caught Baggio’s penalty in the final of the American World Cup;
– Mikhail Melnikov’s shirt, secured with a belt somewhere at chest level;
– Artem Shmelkov, anticipating English matches, sits in the studio in a knitted vest, which they usually wrap themselves in at the dacha when it’s cold;
– Alexey Andronov, whose photograph was stylized as an auction of the Dozhd TV channel with the caption “Wash Alexey Andronov’s hair for 10,000 hryvnia.”
“Plus” commentators (with rare exceptions in the form of Chop-Chop fan Dmitry Shnyakin and a fan of everything Italian Nobel Arustamyan) forget that they work on camera, and not on the radio, where Wasserman’s outfit would remain invisible. It’s unlikely that anyone would be pleased to see on the screen an unkempt and tastelessly dressed man, with a smart look, putting on the shelves Borussia’s defensive variations or Real Madrid’s tactics in the absence of Cristiano.
Utkin. VERSION 2.0
Over the past three years, Vasily Utkin’s role at Plus has changed noticeably. From the country’s most famous commentator, who flew to the Clasico and made the recognizable and popular “Football Club,” he turned into a political prisoner: after a summer tweet about Vladimir Putin, Utkin was barred from entering federal channels.
Vasily did not despair and finally transformed into the editor-in-chief: he provides his colleagues with the best matches, rarely leaves the studio, no longer writes columns on Sports.ru and periodically kicks out one of the commentators. If Utkin’s rating could be measured, it would show negative dynamics: now Vasily is a manager and not a commentator, a microblogger and not a sports author. The bright, active and sarcastic Utkin from the past was the headliner and symbol of “Plus”. The channel never got a new symbol.
Author of the text Pavel Gorodnitsky: “The material was removed from the Eurosport.ru website by decision of the management a few hours later due to the intersection of the business interests of Russian Eurosport and NTV-Plus”
Other factors
Changing the ability to receive a satellite signal
There is another reason for the lack of signal from NTV-Plus. If you have not used the receiving equipment for quite a long time, during this time obstacles in the form of trees or a built house may have appeared on the path of the signal from the satellite to the dish.
How to find out: Look at the sun at one o'clock in the afternoon. Along the imaginary straight line from the dish to the sun there should be nothing that could interfere with the satellite signal, including tree branches.
How to fix: if there is an obstacle, unfortunately, you will have to move it to another place or remove this obstacle, if possible.
If, after all the steps you have completed, NTV-Plus still does not have a signal, you will have to contact satellite television specialists. Only they can establish the exact reason for the lack of signal, because... They have special testing equipment and everything needed to fix all problems.
