Telekarta TV is one of the most popular satellite communication providers in Russia. But not all users want to pay money to a company representative who will configure the Telekart satellite dish. Why not try this procedure yourself? But for an ordinary person this is difficult, because he does not have special equipment, and his experience is very doubtful.
But if the equipment was purchased, and there is no representative office of the company nearby, because there is nowhere to call a specialist, you will have to figure it out on your own. On Telecard devices this is not so difficult, the main thing is not to break anything in the process. In addition, it is important to carry out several preparatory procedures. Although it would have been better to do them before buying the equipment.
About company
Today, Telekart has many tariff plans that are designed specifically for different categories of clients. After concluding an agreement on the provision of satellite TV access services, the user receives access to his personal account. You can make all the necessary settings there.
The equipment necessary to connect satellite TV is provided by the provider. The delivery set includes a satellite dish, receiver, provider access card, universal converter and connection cables. The first launch and preliminary setup will be performed by a specialist who comes to the subscriber’s home.
Attention! You should not carry out the installation and first launch of satellite equipment yourself. Otherwise, the provider may refuse to provide its services to the client and deactivate the guarantee.
What inexpensive channels are there on Telekart?
Many users, wanting to connect to certain company services, are wondering how to save money and get the largest possible number of channels at a favorable price.
Services and service packages offered by the company
In fact, all tariffs are relatively inexpensive and are available for connection to every person with a relatively low income level. This company policy allows it to reach the widest possible segments of the population and offer its services to all categories of citizens.
The company offers its clients services for children and adults, and even for the elderly. Therefore, everyone within the coverage area of the provider company has the opportunity to connect to cable broadcasting.
How to connect to Telecard
In order to use, you need to submit an application to the provider, and then go through the registration procedure. The easiest way is to apply online. To do this, go to the official website of the provider and click the “Connect” button.
A new page will open before the user, on which he needs to provide data:
All fields are required. It is worth paying special attention to the “e-mail” section. The subscriber will receive notifications, information letters and a password for the first login or a reset password to the address specified in this line.
In the “Region” field, it is best to indicate the region where the satellite equipment is connected. This is because a specialist will be required for the first installation. Accordingly, the service provider will focus on this criterion.
If the client currently does not have enough financial resources, he can use. This will allow the one-time payment to be split over several months, which will reduce the burden on the client’s budget.
The application will be reviewed by the service provider within one business day. If the decision is positive, the client will be called back and offered to sign a service agreement.
Alternative options for registering a new subscriber are to call the provider’s call center at 8-800-100-1047 or come to the nearest company office and immediately conclude an agreement.
What is a Telecard, who needs it and why?
The telecard and the services it provides are necessary for every person who wants to receive high-quality and stable broadcasting on any digital device that supports television broadcasting.
Advantages of using Telecard services
In fact, using the company’s services can be done easily and simply, you just need to submit an application to the company manager and purchase the components to receive a satellite signal.
On what devices can you watch TV?
You can install such equipment either independently or using the services of a company specialist. In general, installing the equipment can be easy and simple; just install the receiver and connect the necessary cords to it, and then insert the card into the receiver.
How to activate Telecard
When concluding an agreement on the provision of satellite television services, the client is provided with a special provider card with a digital value. The user logs into his personal account and clicks the “Registration” button to activate the card.
After entering the data, the system will prompt the user to fill out a short form on the website. It must indicate the following: the desired login for the user, his full name and date of birth, email, as well as the address where the equipment is located and the model of the receiver. After filling out all the data, the user will receive a password for the first login to the specified e-mail. After the client has logged into his account, it is recommended to immediately change the password to a more complex one.
Attention! The password must consist of at least 8 characters, contain at least one number and one special character (*,!,?/).
This completes the new user registration process. If the client has forgotten or lost the password, it can be restored. To do this, select “Recover Password” on the page.
Next, you need to specify the current user login and the number of the active access card. The password will be sent as an email.
Pointing the antenna at Intelsat-15
If the installation and configuration did not bring the desired result, the signal quality is low, this indicates that you need to try to turn more accurately towards the satellite.
This can be done this way: carefully move the antenna a couple of centimeters, making a delay of several seconds so that the receiver has time to react. We perform these steps until a signal quality of 90% is achieved. This is quite enough for the smooth operation of the Telecard. After this, you can attach the antenna. At this point, the setup can be successfully completed.
Setting up and installing a satellite dish can take several hours. When carrying out work, you must be extremely careful not to damage the equipment.
According to experts, anyone can handle installing and configuring a satellite dish. It just takes a different amount of time for everyone. It is necessary to purchase equipment from official suppliers, who also provide a guarantee of its performance.
Before installing a satellite dish yourself, you must read the instructions in detail. Incorrect settings can lead to equipment failure and, as a result, unnecessary costs.
Personal account features
Using your personal account, the user can do the following:
- Find out information about the current tariff plan and account balance;
- Change your credentials;
- TV program of satellite channels;
- Setting up payment templates;
- Receive notifications about the start of your favorite TV shows or movies;
- Change the package of services provided;
- Pay for a new tariff or renew the current one;
- Spend the bonus points he received under the Telecard Bonus program;
- Privileged service “Priority”;
- ;
- Online chat with technical support;
- Map with the nearest Telekarta branches;
- It is possible to participate in preferential programs from the provider.
Let's talk about some functions in more detail.
User reviews
About 5 years ago I switched to satellite TV “Telekarta”. There is no interference during broadcasts. The image quality is high. I really like the selection of TV channels in the “Leader” package (one of the expensive ones). Previously, I used the “Pioneer” tariff plan (now it is even provided free of charge). But, in my opinion, there is nothing to see there.
Telekarta has the most balanced content of tariff packages. Therefore, there is no need to connect additional packages. An ideal option for connecting to several TVs, as it operates on favorable terms for the subscriber.
Satellite TV from the Telekarta provider means high-quality service, affordable connection, as well as reliable high-tech equipment; this is an ever-growing number of exciting TV channels, and packages that are balanced in cost and content; These are constant promotional offers and bonus systems.
All this constantly warms up the interest of regular subscribers and attracts new ones. Use the services from Telekart with pleasure.
general information
The main page that the user sees when opening his account is the main information about the client.
The work area displays the subscriber's name with his access card number, the current tariff plan indicating the subscription period, as well as the number of bonus points and account balance.
A separate item includes the “Promotions” section - it displays the current preferential offers that the provider provides to its subscribers.
The “Top up account” option allows you to deposit funds to the client’s card. They are paid by debiting from the bank card specified in the subscriber’s personal account.
The “Promised Payment” service has been placed in a separate submenu for the convenience of the client, if he urgently needs to renew his subscription and there are not enough funds in his account.
The “Details” section provides detailed information about the client’s financial transactions.
The “Messages” section displays incoming letters from the provider or information letters.
The “TV Program” section takes the user to a list of TV programs that are available for viewing on satellite television.
The “Settings” option allows you to configure your personal account at the user’s discretion.
TV program
In the account, the user can view the program schedule for any of the connected channels. The TV show that is currently airing on television is highlighted in bold. Below it is a bar of time remaining until the end of the TV program.
The breakdown is by channel. The application provides a filter (upper right corner) in which you can configure additional criteria for selecting TV shows.
Sorting options are available by topic and by time of airing. After applying the filter, the subscriber will be provided with a list of TV shows tailored to his requirements.
The channel list supports search function. It is enough to specify the first letters of the desired channel, and the program will display a list of all possible channels that match the subscriber’s search conditions.
By selecting any of the channels, the client will see additional information about the TV show or movie that is currently on air.
The description indicates what the program is about, what time it usually airs, and what category it belongs to. If necessary, the client can set an alert. This will allow you not to miss the event next time.
The “Upcoming Issues” section will allow the subscriber to schedule viewing of the next issue.
Monoservice operator
Another alarming signal is the outflow of Telekarta pay TV subscribers. According to TelecomDaily, the number of operator subscribers in the second quarter of 2021 amounted to 3,006 thousand households, which is 53 thousand less than in the first quarter. According to the General Director of Orion Group of Companies, Kirill Makhnovsky, in the first half of the year Telekarta had about 50 thousand new connections; the self-isolation regime at the beginning of the summer season supported the dynamics. But at the same time, the growth in connections could not compensate for the outflow.
The decline in the subscriber base has not occurred for the first quarter. According to TMT Consulting, in the first quarter of 2020 the outflow was greater and amounted to 72 thousand subscribers.
“Orion ranks second in the satellite TV market with more than 3 million subscribers. However, the level of competition and costs raises certain questions for further development. In certain periods, the company showed both an increase and an outflow of subscribers. Lately there has been a lot more outflow. In particular, this is due to the fact that the level of competition with the MTS operator, which offers dumping prices for satellite TV services and subscriber equipment, is very high. At the same time, other operators retain their subscriber base, but Orion does it worse,” Denis Kuskov, CEO of IAA TelecomDaily, commented on the results of the second quarter.
Director of the TV and Content Department at J'son & Partners Consulting Dmitry Kolesov believes that companies that offer a monoservice will lose their subscriber base. According to him, this is exactly what is observed at Orion. “They only offer subscribers access to television. And the very paradigm of development of the modern market is precisely such that the client wants to get everything and even more from one supplier,” explains Dmitry Kolesov. All major wireline operators offer a wide range of services: Internet, TV, telephony and much more. NTV-Plus and Tricolor sell hybrid TV set-top boxes and the ability to connect OTT television, which is in no way tied to the signal source. In addition, Tricolor has placed its bets on the development of smart home technology. “They really want to stop being just a pay TV operator and are actively moving in this direction. Orion has nothing like that. He was and remains a pay TV operator,” notes a representative of J’son & Partners Consulting.
In 2021, Kirill Makhnovsky gave an interview to Telesputnik, in which, among other things, he talked about the company’s successes in the B2B segment. Then he said that the positive result was brought about by the speed of response to market demands and the focus on quality service. Smart approach! Alas, Orion did not transfer it to the segment of services for users.
Payment templates
In your personal account you can set up automatic payments using templates. The service is called "Autopayment". He transfers monthly subscription fees to the account for the services provided.
To set up the service, just select it in your personal account and indicate the card from which the amount will be debited. If there are insufficient funds on the specified bank card, payment will not be made.
Important! Automatic debiting occurs only for payment of the basic tariff. All additional packages and services are paid separately.
Another option is . It is used when the client is unable to pay a monthly fee for satellite television. It is valid for seven days after activation. Activation of the service is free.
Important! If the user has been a regular customer for one and a half years and there have been no delays in monthly payments, then it will be active for one month.
What's next?
While there are no official statements from Orion regarding bankruptcy, one can only speculate about possible developments. According to Telesputnik’s interlocutor, who is well acquainted with the situation, a meeting between the management of Orion Group of Companies and the founders of the company (apparently represented by Yuri Khitrov) was planned for the fall of 2021, at which the fate of the company will be decided. According to Kirill Makhnovsky, strategic meetings between management and founders take place on a regular basis.
And yes, bankruptcy does not mean the end of work, because changing the sign is not difficult. More than once there have been cases when companies re-registered a legal entity and continued to work. And they even sold. According to one of the experts, the option of closing one legal entity and opening another is possible. Only this will require re-registration of all contracts not only with subscribers, but also with copyright holders, which is very difficult. In any case, we can only monitor developments.
Subscribe to the Telesputnik channel in Telegram: follow the invite link or enter @telesputnik in the search bar of the messenger, then select the TeleSputnik channel and click the +Join button at the bottom of the screen.
Also read “Telesputnik” on VKontakte, Facebook, Odnoklassniki and Twitter.
And subscribe to the Telesputnik channel in.
Changing the package of services provided
The user, at his own request, can expand the purchased tariff with additional services.
They differ in the topics they provide and the number of channels available. For some there is an age restriction: for example, the “1001 Nights” channel package.
The validity period of the additional service is one month, the cost is indicated separately. You must renew monthly - otherwise, after the end of the subscription, the service will be disabled. To activate, simply select the desired TV channel and pay for it.
Important! Activation of additional packages is carried out only with an active basic tariff.
There are other activation methods:
- Through call center operators. You need to call 8-800-100-1047 and indicate the service you want to connect;
- Use email to send an application to the provider’s address;
- The client comes to the Telekarta office and leaves a paper application to connect additional content.
How to connect the company's services?
In order to connect the company's services, you should contact the customer service office and inform the company manager of your desire.
To complete the connection, no additional documents are required; only the client’s passport is sufficient.
When registering a connection, the subscriber should:
- Provide the passport and its copy to the company specialist;
- Fill out the application proposed by the manager;
- Sign consent to the processing of personal data;
- Sign the contract or agreement drawn up by a specialist and wait for the services to be activated.
After this, you need to wait for the broadcast channel to connect, but only if all equipment is configured and working properly.
If the equipment has not been installed, you should purchase and install it yourself or with the help of a company specialist.
Payment Methods
Using his personal account, the subscriber can pay for the current tariff plan and other additional services that he has activated at his own discretion.
To do this, he needs to go to the “Payment” section and fill out the form, indicating the card from which the debit will be made. Funds are credited within one business day.
There are other payment methods: through the QIWI or WebMoney payment systems, through the Yandex.Money e-wallet, through the personal account of banks. A complete list of possible payment methods is available on the provider’s official website.
Important! If no financial transactions have been made on the subscriber’s card within six months, it will be automatically cancelled.
Please note that many payment systems charge a fee for providing the package payment service. Before depositing funds, it is recommended that you carefully read the terms of service.
The most optimal payment method is to deposit funds through the subscriber’s personal account “Telecard”.
Satellite camera operator "Orion-Express". Reasonable rates. Convenient payment. Easy setup
The tariffs of this operator are affordable for all categories of the population. Each subscriber is given the opportunity to independently choose a payment system, a suitable tariff and time of use.
You can pay for the provider's services in different ways. In addition to the usual form of payment (through Sberbank or at store cash desks), you can pay online (via the Internet), by bank cards, through a terminal, using your cellular balance, etc.
Telecard Bonus program
The satellite TV service provider has its own bonus program. It is connected automatically when the subscriber replenishes his personal account in the amount of:
- For the “Standard” package – at least 1200 rubles;
- For the Leader package – from 1990 rubles;
- For the “Unlimited” package – at least 3,600 rubles.
Participation in this program provides customers with regular discounts on subscription fees, and also provides the opportunity to receive various gifts. The discount also applies to additional TV channels.
The provider can return 10% of the subscription fee to the client’s account in the form of bonus points if he deposits funds in the amount of:
- Minimum 1500 rubles for the “Standard” tariff;
- Minimum 2500 rubles for the Leader tariff;
- Minimum 4000 rubles for the “Unlimited” tariff.
Points are also awarded in the following cases:
- 300 bonuses as a new Telecard subscriber;
- For each subsequent year of using satellite television, a maximum of 300 points are awarded;
- When upgrading to a more expensive tariff plan, the user receives 300 bonuses to his account.
The accumulated bonus points can only be used to pay for services and tariffs in your personal account. Bonuses are valid for one year from the date of accrual.
Important! The Telecard Bonus program ends on December 31, 2021.
How is satellite TV different from cable TV?
Users do not always understand the difference between cable TV and satellite TV. In fact, the difference is significant and noticeable.
Here are the main differences between satellite and cable television.
- Satellite television does not require additional physical lines and communication channels;
- Satellite TV requires very little additional equipment;
- You can watch programs from any device, including a tablet, unlike cable broadcasting;
- The cost of satellite TV is slightly higher than cable TV, with very tangible advantages.
Thus, the use of satellite broadcasting allows you to watch programs at a convenient time on any device and at the same time not pay the company more money for the broadcasting provided than for cable TV.
Service "Priority"
Telekarta provides a service called Priority, which gives access to VIP service. Its advantages are as follows:
- A separate technical support line that directly connects with a service specialist. There is no need to manage the voice menu or explain to the call center operator what the client’s problem is;
- When the cashback option is active, you can receive 50% of the paid subscription fee in the form of bonus points;
- Every month the client is provided with one week of free viewing of any of the additional channels not connected to the user’s tariff;
- Owners are periodically held closed drawings of special prizes and given access to unique promotions of the provider.
Users of the “Unlimited” and “Unlimited East HD” tariff plans get access to the VIP service for free, and for all other subscribers, a monthly connection will cost 50 rubles per month.
For additional information, the subscriber can contact the call center at 8-800-100-10-47 or view it on the provider’s official website.
Satellite television "Orion". New features and availability
The Orion Express operator ranks second in terms of subscriber base in Russia. The package of offers in total includes more than 70 channels - 50 Russian and 20 foreign. Some are provided free of charge. The general list includes the best sports, music, children's and entertainment channels. There are separate special channels for fans of TV series.
Features of packet broadcasting
The broadcast is carried out from the Intelsat-15 and EXPRESS AM-2 satellites. The channels are encoded in the Irdeto and Conax systems. Image standards are “SD” and “HD”. Broadcasting is carried out in the MPEG/DVB-S and MPEG/DVB-S2 formats.
Recommended set-top box models
- EVO-09 HD;
- EVO-09 HD IR;
- EVO-08 HD;
- EVO-07 HD;
- ARION AF-3300E;
- ARION AF-3030 IR;
- Dizipia DS2S-11IR;
- Topfieid TF-6400IR;
- Golden Interstar GI S790IR;
- Topfieid-5000CI.
The main advantages of Orion-Express:
- low cost packages;
- high signal quality;
- a large selection of channels on different topics and different types of content.
- 24/7 support service (by telephone).
The service for viewing satellite TV on mobile devices is available to all of the provider’s clients: smartphones, tablets, laptops – or on TVs that support the Smart TV service.
Link to service.
The website provides complete information about available channels, promotions and tariff plans.
To access the closed part of the portal, you must use the credentials from your Telecards personal account. You can activate it either in the subscriber’s personal account or by calling the hotline 8-800-100-1047. Thanks to this service, the client can watch satellite TV in any place where mobile (3G/4G) or wireless (Wi) is available -Fi) Internet. It is possible to view missed programs using an archive that stores data for the last seven days. The service allows a subscriber to share a subscription with three subscribers at the same time.
In, which opens access to a huge collection of films. The list of films is constantly updated, new films are added or the quality of those already added to the collection is improved. The films themselves are provided through the Ivi online cinema.
Movies are delivered to the end user without advertising or any additional monetary costs. You can pause, fast forward or rewind, and return to watching in a few days.
At the end of 2021, Telekarta entered into an agreement with the online service for watching films and TV series Amediateka.
Now this option is available to all subscribers of the provider as an additional service. As a promotion, the first month is free, and upon first connection, the second month is provided as a gift.
To provide access to Amediateki, it is necessary to make a payment in the subscriber’s personal account as an additional service.
Important! The subscription is confirmed monthly automatically by debiting funds from the client’s card.
Official website "Telekarta" (www.telekarta.tv)
The official website is a treasure trove of useful information. Here you can find the answer to any question you are interested in and manage your services comfortably. Therefore, we recommend that you stop and familiarize yourself with it in detail.
So, in the upper right part of the main page we always find cantata data (hotline and technical support numbers), as well as links to Telecard pages on social networks.
The main menu is located in the upper left corner. Here are links to the “Personal Account”, payment for packages and equipment, the “Receiver Exchange” program, an online store with equipment, online cinemas and a page for partners.
Next, bright announcements of new products catch your eye, as well as information about promotions and other profitable offers from Telecard.
Scrolling below, we find detailed information about all available basic and additional packages. We find their brief description, as well as a complete list of the TV channels contained. The monthly and annual cost of services is also indicated here. By clicking on the “Select” button, we sign up for a subscription.
Below is information about online cinemas and a map of the provider’s advantages.
Scroll below and find the Telekarta TV program, as well as announcements of the most anticipated programs and films.
We look down and find the latest current company news. This page can also be expanded.
Below are the sections “Connection”, “Subscribers” and “About Telecard”.
In the “Connection” section, the subscriber will receive information about specialized points of sale of Telecard equipment, will find an online form for activating an access card, a subscription agreement, an online store with equipment and a link to online cinemas.
The “Subscribers” section will help you pay for a subscription, exchange old equipment, get up-to-date information about promotions and bonuses, and go to a TV program or TV channels. It also contains all existing company instructions, information about warranty service and the specifics of connecting satellite TV in remote areas.
The “About Telekarta” section will tell you more about the company, provide a link to the operator’s contact information, copies of licenses of Telekarta LLC and Orion Express LLC. Here you will find the provider's promotional materials, as well as interesting information for potential and existing partners. There is also a “Question and Answer” section, where answers to the most frequently asked questions are given. And the “Equipment Archive” section.
To the left we find the search bar. Here, by entering your request, you can find any information faster.
Online chat with technical support
In case of any problems or technical malfunctions, your personal account provides the opportunity to communicate with the provider’s technical support service. The service is presented in the form of an online chat.
The user asks his question in the chat and receives an answer or advice on the issue that interests him. This is a convenient service that allows you to save time and instantly solve the problem.
You can also call the hotline number 8-800-100-1047 and ask to be connected to technical support.
