Error code 17 on the CI Tricolor module: reasons and what to do?

The CI format expansion module on TVs equipped with the appropriate interface is convenient and practical. You can install additional equipment for multimedia decoding or receiving T2 terrestrial television. Tricolor TV offers its own solution for encrypted satellite broadcasts. However, like all technical devices, the expansion module is not immune to failures. Sometimes, when trying to watch a particular channel, error 17 occurs. This is due to an access violation and happens for several reasons.

What does error code 17 mean when installing a smart card?

CI module error code 17 means that for some reason the device cannot properly authorize into the service provider’s network. As a result, encrypted channels are not displayed. The main groups of reasons look like this:

  • contact failure when installing an access card, a unique subscriber identifier;
  • differences in date, time, time zone settings between the TV system and the network of the satellite broadcast service provider;
  • reset settings on the CI Tricolor module;
  • physical damage to the identifier, access card;
  • failure to transmit activation codes.

Error code 17 also occurs due to various software failures in the coding system. However, such problems do not mean that you need to immediately call technical support and call a team of specialists to carry out repairs. In most cases, you can get rid of the problem yourself.

Add the Social Club folder as an exception to your antivirus program.

Antivirus interference is a common problem in the gaming world. Many security programs block game-related files because they consider them to be security risks. This problem most often occurs when the game files are relatively new. As it turns out, this could be the cause of Social Club error code 17. You can easily fix the problem by adding the Social Club installation folder as an exception to your antivirus program.

Depending on the antivirus program you use, you may need to add the folder as an exception or exception. In other cases, you will work with the SafeList or Whitelist function. No matter what program you are using, you can easily find this feature in the settings or environment preferences. If you don't know what to do, go to the app developer's website and look for a guide that will show you what to do.

Please note that the folders you should add as an exception are:

C:\Program Files\Rockstar Games\Social Club

C:\Program Files (x86)\Rockstar Games\Social Club

You don't need to go anywhere if you rely on Windows Security as your primary system security program, as the following steps will help you:

  1. Launch the Settings app by clicking the gear icon in the Start menu or pressing the Windows and I keys simultaneously.
  2. Once the app opens, click the Update & Security icon at the bottom of the window.
  3. Then click Windows Security on the left panel of the update and security interface.
  4. Now go to the right pane and click Virus & Threat Protection under Protection Areas.
  5. When the Windows Security app's Virus & Threat Protection interface appears, go to the Virus & Threat Protection Settings segment and click the Manage Settings link.
  6. The Virus and threat protection settings screen opens. Scroll down and click Add or Remove Exceptions in the Exceptions section.
  7. Once the Exceptions screen appears, click Add Exception and select Folder.
  8. Once you see the Select Folder dialog box, navigate to the installation folder shown earlier in this tutorial and select it.
  9. Now launch GTA V and check if the error message appears again.

You can improve the security of your system by installing Auslogics Anti-Malware. This tool is an excellent malware removal tool with virtually no false positives. It can work with other antivirus programs without causing conflicts and is fully compatible with Windows 10.

Checking that the card is installed correctly

Incorrectly, a smart card installed loosely in the module may not be read correctly. This occurs mainly due to poor contact. In addition, incorrect installation of the media causes damage to it. The accumulation of dirt provokes gradual oxidation of contact groups, including inside the expansion module interface.

To check that the installation is correct, you should:

  • remove the card from the expansion module;
  • check the integrity of contact groups;
  • if necessary, wipe the contacts with alcohol and a school eraser;
  • insert the card into the slot;
  • install the module so that it fits into the TV connector tightly and all the way, with the thin side inward.

If there are clearly visible traces of oxidation on the contact pads of the smart card, you need to act carefully.

Under no circumstances should aggressive solvents be used for cleaning. It is not allowed to use sharp metal tools.

Cleaning should be done with a soft cloth; to remove oxides, use a toothbrush or a hard brush with short bristles.

Check the game files

The error may be caused by corrupted game files in the GTA V folder. Every time you launch the game from the Steam client, it accesses some game files to initialize the Social Club application. If these files are damaged or missing, the process will fail and an error message will appear. So, try restoring the problematic game files and check if that solves the problem.

The following steps will show you how to do this:

  1. Go to the Start menu, search for Steam and click the client icon when it appears in the results. You can double-click the application icon on your desktop if you have one.
  2. Once Steam is open, go to the top of the window and click on "Library".
  3. When you see your list of games, find GTA V, right-click it and select Properties.
  4. Once the game properties page appears on the right, go to the “Local Files” tab.
  5. On the Local Files tab, click the Verify Integrity of Game Files button.
  6. The client will now begin comparing the game files on your computer with their updated versions on its servers. If any game file does not match its counterpart, Steam will automatically replace it.
  7. Please note that the length of the process depends on the overall speed of your system, the strength of your Internet connection and the size of the files being replaced.
  8. After the client confirms the installation of your game, restart it and launch GTA V to check for the problem.

Setting the date and time

If the settings of the TV, and therefore the expansion module, do not match the parameters of the broadcast network, error code 17 access violation occurs . To get rid of it, you need to set the correct date, time, and time zone. For this:

  • the TV is turned off;
  • remove the expansion module from the slot;
  • turn on the TV;
  • perform automatic channel search;
  • go to the device menu;
  • find the date and time setting item;
  • set the time, date, time zone corresponding to the parameters of the broadcast network;
  • activate the automatic synchronization checkbox.

After this, the TV is turned off and the expansion module is inserted into it. After turning on the device, CI Tricolor will check the activation codes. On the TV, you should search for channels and make sure that the image on them is reproduced without errors. With this procedure, the date, time, and time zone parameters will be automatically set in accordance with the settings of the broadcast network.

Change your nickname on Steam

As strange as it may sound, changing the Steam username and using it without any special characters has solved the problem for many players. The solution seemed like a joke until frustrated players started trying it. There are no details regarding how the username affects the GTA V Social Club app or how changing it will fix the problem. The important thing is that it works.

Please note that the name you change is what other users see in you and may search for you. This is not your Steam account name.

If you don't know how to change your username on Steam, follow these steps:

  1. Go to the Start menu, search for Steam and click the application icon once it appears in the results. If you have a shortcut on your desktop, double-click it.
  2. When the Steam client appears, go to the top of the window (where you'll find the Store, Library, and Community menus) and hover over your username.
  3. When you see the context menu, click "Profile".
  4. On the page that opens, click the “Edit Profile” button on the right side of the window.
  5. Now go to the Profile Name field on the next screen and change your username. Make sure you only use letters.
  6. Scroll down and click the Save Changes button.
  7. Now you can launch GTA V and check if this solves the problem.

Activation key failure

The Tricolor module works in the same way as conventional receivers. In case of any activation failures, you can force the device to initialize. For this purpose, use the “Resend activation codes” button in the user’s personal account on the official website of the Tricolor provider. The procedure in this case is as follows:

  • the TV turns off;
  • the module is removed;
  • the card is pulled out of the slot;
  • the user logs into his personal account and clicks the button to resend activation codes;
  • a card is installed in the module;
  • The module is inserted with the thin side into the TV socket and the latter turns on.

It can take up to 40 minutes for activation codes to be verified before images appear on encrypted channels. All this time the TV must be turned on. It is advisable to select for checking exactly the channel on which error 17 was displayed.

About the operator and his equipment

Tricolor is one of the largest operators in our country. It offers attractive prices and a large list of channels. Why do clients prefer it?

  1. Optimal conditions for subscribers.
  2. Low prices for packages.
  3. A large number of channels.
  4. You can use the equipment comfortably.
  5. Ensures stable signal reception in different areas.
  6. Satellite broadcasting allows you to cover the area of ​​the country.

Sometimes owners have problems using the equipment. When connecting the CL module, error 17 may appear. What are its causes and how to fix it?

Factory reset

If there are doubts about the integrity of the firmware and the adequate operation of the Tricolor expansion module, you can reset its parameters to factory settings. For this:

  • using the remote control, enter the TV menu;
  • find the information item about the built-in adapter and go into it;
  • find the reset activation point and confirm your actions.

The names of items and sections, as well as the order in which they are searched, may differ for different TV models. Therefore, before starting work, it is recommended that you read the operating instructions for the specific device.

In some cases, the system requests a PIN code to reset to factory settings. The default value is 0000 if the user did not set his own unique combination. When the reset command is executed, the TV will reboot.

After it is automatically turned on, the process of confirming access codes occurs. This may take up to 8 hours, during which the TV must be turned on on the channel where error 17 previously occurred.

Reinstall the Social Club app.

According to Rockstar Games, incorrect installation is the most common cause of the "Failed to Initialize" error. So, if all else fails so far, consider uninstalling and reinstalling the Social Club app.

Below you will find guides explaining each procedure.

Delete Social Club

You can do this in the Programs and Features window in Control Panel or in the Settings app. Here's how to use the first method:

  1. Click the magnifying glass on the taskbar or press the Windows and S keys together to open the search function next to the Start button.
  2. Then type “Control Panel” without the quotes and click “Control Panel” once the results appear.
  3. Once the Control Panel window opens, click Uninstall a program under Programs.
  4. When the Programs and Features window opens, find Social Club, click it, and then click the Uninstall button.
  5. Accept any pop-up, then follow the on-screen wizard to remove the app.

Now go to the Rockstar Games website, download the Social Club app, and then make sure you install the app in the correct directory - Program Files\Rockstar Games\Social Club so it can be called up accordingly. Also, when setting up, make sure you're signed into the correct Social Club account.

Error 8

This error usually occurs after flashing the software. The TV shows only the information channel, and on other channels the message “The device does not support the smart card” appears.

To fix the problem, you need to disconnect the receiver from the power supply, remove the card and reinsert it. Then turn on the device. If the problem remains after the manipulation, it is recommended to contact the technical center.

iTunes errors when restoring, updating and syncing iPhone and iPad

Sometimes, when updating, restoring, or syncing iPhone and iPad, unknown errors appear in iTunes. In my “iTunes Errors” guide you will find a description of these errors and options for eliminating them.

Errors that appear during the recovery, update or synchronization process may be associated with software and hardware problems in iOS devices: some can be fixed simply, for example, by restarting the computer or connecting to another USB, while others require hardware repair of the iPhone and iPad.

Recommendations and tips

Error code 17 often appears due to physical damage to the access card. The User's Guide contains operating instructions. The access module contacts must not be handled with wet hands, exposed to overheating or bent.

When purchasing Tricolor equipment, the first setup is carried out at the service center. It is recommended that you contact technical support for confirmation and initial installation. Error 17 Tricolor can be resolved immediately if the subscriber asks for help in a timely manner.

Triklor is one of the largest Russian companies providing television broadcasting services. The company's subscribers have the opportunity to watch a large number of channels at affordable prices.

Customers may encounter problems when using the company's equipment. Having connected the CI module, the client may encounter error 17 appearing on the Tricolor. Let's look at the reasons for the appearance and ways to correct this malfunction.

Causes

The occurrence of such a problem when connecting equipment from a satellite operator may be due to the following reasons:

  • violation of the smart card installation procedure, or the plastic card was damaged;
  • the date or time is set incorrectly;
  • instrument settings were messed up;
  • technical problems in the system of a different nature;
  • damage or defects in the delivery of keys.

Advice! It is certainly not possible to immediately determine the cause of the problem, so it is important to follow the instructions to correct the situation until the problem disappears. If you cannot fix the problem yourself, you need to contact a technical support representative.

  • Error 5 Tricolor TV “smart card not detected by the receiver”

Installing Service Pack 1 (Windows 7 only)

If this scenario applies, follow the instructions below to install the latest platform update for Windows 7 and see if that resolves the issue for you:

Note. If you're not sure what OS architecture you have, right-click My Computer, select Properties, then check System Type to view your system architecture.

Other operator errors

In order to know what exactly caused the problem, the subscriber is recommended to study the remaining Tricolor TV error codes.

  • 0. This problem appears due to poor signal quality or the activation keys have been deleted (the keys disappear if the tuner has been disconnected from the network for a long time). To fix the problem, reboot the receiver and leave it turned on for 8 hours.
  • 2 and 5. The receiver does not see the smart card, you need to reinstall it.
  • Error 7. The smart card inserted into the device belongs to another satellite TV operator. The subscriber needs to check the status of his personal account, and also make sure that the registration procedure is completed. It could also be due to a broken card.
  • Error 9. Access to TV is denied. It is recommended to check your balance and also make sure that registration is completed. After topping up your account, this Tricolor error should disappear.
  • Error 10. If the tuner writes that viewing is prohibited when using Tricolor TV. It is recommended to turn on one of the all-Russian channels and check if there is a picture. If the channel shows, it means that the client needs to pay for the main subscription or service of the provider.
  • 11. Means that there is a subscription to services, but it has expired, so the receiver has not yet received the command to unsubscribe from the old one. It is recommended to decode the device.
  • 12. The wrong region is specified in the settings; you must register the equipment correctly.
  • 13. Just as in the case of error number 3, the user is recommended to recode the device, which lasts eight hours.

iTunes Error Classifier

Errors in iTunes can be divided into four classes: network errors, security settings problems, USB connection problems and hardware problems

Network errors

iTunes Error Numbers : 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200.

Warnings may also appear:

  • "An error occurred while loading the software."
  • "The device is not supported for the requested build."

These warnings indicate that there are problems connecting your computer to the Apple update server or to your iPhone and iPad.

Problems with security settings

iTunes Error Numbers : 2, 4, 6, 9, 1611, 9006.

These errors appear when a firewall, antivirus, or firewall is preventing you from connecting to Apple update servers or your device.

USB problems

iTunes error numbers : 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. A warning about “ invalid response "

Hardware problems

iTunes Error Numbers : 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667 or 1669.

Appears when there is a hardware problem in an iOS device or computer that interferes with updating or restoring data.

iTunes errors occur when:

  • restoring the device;
  • firmware update;
  • syncing iPhone, iPod Touch and iPad with iTunes;
  • downloading content from the iTunes Store/App Store.

iTunes Error Classification

  1. Communication problems (Network errors) iTunes Errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200. Notifications may also appear:
      "An error occurred while loading the software."
  2. "The device is not supported for the requested build."

These errors and warnings appear when you have problems connecting your computer to the Apple update server or to your device.

  • Problems with security software settings (firewall, antivirus, firewall) iTunes errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. These errors are caused by antivirus, Windows firewall or firewall blocking the connection to Apple servers.
  • Problems with the device's USB connection iTunes errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014 , 4016, " invalid response”, re-request for recovery after it is completed.
  • Hardware Problems iTunes Errors: (-1), 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667 or 1669. Occur when there are hardware problems with the iPhone, iPad and iPod Touch: with the modem, with the Wi-Fi module, power connector, battery, and so on.

What is a CI module?

To view satellite television, you must install the appropriate equipment. Installing the receiver requires a lot of space and additional wires. Currently, you can buy a CI conditional access module, which is small in size and affordable in price.

This is a kind of receiver that connects directly to the television receiver. It includes 2 blocks - a device that processes the signal, and a smart card that provides access to broadcasting. This device is small in size and will not take up much space in the room.

Expert opinionTolya TricolorovichExpert in repairing receivers and setting up Tricolor TV channels. To install the module correctly, you need to read the instructions. If the module from Tricolor TV is installed incorrectly, CI code error 17 may occur.

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