The satellite equipment package includes a receiver. It is he who decodes the signal from the satellite, which has a special DRE Crypt encoding. In order for the set-top box to perform decoding, it is equipped with a special DRE ID key. This key is a unique identifier assigned by the manufacturer. Naturally, how to find out the Tricolor TV receiver ID is a very common question that users regularly contact the support service with.
- What to do if you can’t find the ID
- In conclusion
What is the ID required for?
It is used to solve the following problems:
- during the registration process of a new user to ensure access to all existing services;
- to activate your personal account. It will be possible to manage your tariff plan;
- replenishment of balance through terminals;
- to contact Tricolor TV technical support.
Every subscriber should know what the Tricolor TV receiver ID is. Without it, it is impossible to contact the support service for some questions or perform certain manipulations in your personal account.
What is an ID number and what is it for?
Identifier, ID – a unique code, a combination of numbers consisting of 12-14 characters, which is assigned to each receiver. For new models of receivers there is a code of 14 characters, and for old ones there are 12 digits. Using this code, the equipment is identified and this is better than voicing your own name. The code allows you to use satellite TV and view suitable channels.
Important! To purchase original devices with an individual receiver code, you should contact official retail outlets that have dealer status. In the future, this will eliminate possible problems with ID.
Why do you need a unique ID code?
For many users, it is not entirely clear how the identifier is used and in what cases it should be used. There are a number of situations when you cannot do without the help of a number:
- during registration in the system, subscriber information will be placed under the code;
- access to your personal account is available using the successor number;
- a technical support specialist will be able to check user data;
- the code must be specified to pay for the company’s services;
- using the identifier, the balance is checked and the service is accessed;
- Since the receiver is activated by a code, if this parameter is missing, it will not function.
Often, a company announces promotions for replacing an old receiver with a new one and, according to the conditions, the old receiver must be codified and undergo standard registration.
All ways to find out the ID
It consists of 12 or 14 numbers, the total number depends on the equipment model used. There are several ways to find the required combination.
Studying the subscription agreement
Each Tricolor TV user enters into a service agreement with the company. It contains all the information about the client and the equipment used. If you look carefully at the right corner of the contract, you will see the required digital combination.
View on smart card
A convenient option that allows you to quickly obtain the necessary information. However, there is one significant problem: almost all modern receiver models have a built-in card. Accordingly, you won’t be able to look, you need to figure out how to find out the Tricolor receiver ID in another way.
Interactive control
To do this you will need to perform the following manipulations:
- Launch the interactive menu using a special button on the control panel.
- We look for the “Status” section.
- A line with the required value should appear at the bottom.
It should be noted that each type of equipment may have slightly different interactive controls.
Also, the “Status” section may not contain any information at all. This error occurs due to outdated software. It is necessary to update, this can be done in the appropriate section of the receiver.
We use the control panel
For those who are interested in how to find an identifier as quickly as possible, this method is suitable. If you look closely at the equipment control panel, you can see the ID key. You will need to click on it, a special menu will open, by going to which you can find the required value.
It should be noted that not all control panels have such a button.
How to find out the ID number of the Tricolor TV receiver
It won’t take much time to figure out how to find out the Tricolor TV receiver ID. Today there are several ways to obtain the necessary data: through a smart card, in the menu of the receiving device, under a subscription agreement. Each option has its own procedure, which will be discussed further.
Important! The ID should not be confused with the successor series number, since this code is assigned to the equipment at the factory and consists of 23 digits. The serial number is located inside the case and is indicated when signing the agreement, but is not used during device identification.
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- An easy way to update the software of the Tricolor TV module - what to do if it is not updated
Through an agreement with the subscriber
This option is very simple. To find out the Tricolor ID, just look at it in the contract signed with the company. The code is in the right corner, at the top, in a special field. Opposite the code there is the inscription “ID of the receiving equipment”.
Advice! When specifying the identifier in the contract, you should be careful, since subscribers often confuse the receiver number with the agreement number.
If a service agreement has not been signed and the equipment has already been purchased, then this option will not work and you will have to use other methods.
On a smart card
An easy way to get the data is to take a close look at the smart card. This document is included with the devices, but it is important to remember that the card can be placed inside or outside. The determining factor here will be the type of device.
Visually, the card looks like a bank card with a chip containing all the information about the client. On an external card, the identifier is located under the barcode, and if the card is inside, then the data is placed on a special sticker or in the guarantor. coupon.
Receiver menu
To receive data, you need to clarify the receiver model, which is on the panel. It is not difficult to recognize this characteristic, and even an inexperienced user can cope with it.
Attention! If the user has chosen this option for clarifying data, then he needs to log in to his personal account.
It is necessary to connect the receiver to the TV in order to be able to see the code on the display. Using the remote control you will have to do:
What to do if the ID cannot be found
If you have tried all the options, but you cannot get the receiver ID, you can contact your provider for help:
- by calling the hotline 8800-500-01-23 - free and around the clock;
- call on Skype;
- fill out an application on the official website;
- in the social network community.
The manager will prompt you with the information of interest after passing the identification process, using your last name and passport details. Alternatively, you can contact the office and restore your ID number.
What is the identifier (ID) of the Tricolor TV receiver
Before users begin to think about how to find the Tricolor TV ID, they need to understand what it is. This identifier consists of 14 digits required to connect equipment and register as a subscriber on the official website. Its main purpose is to identify a client by last name among a huge number of users. This becomes obvious after first glance at the name of the serial number.
Additionally, the mentioned combination helps:
- solve difficulties when communicating with contact center employees;
- deposit money to pay for connected packages;
- receive and decrypt a signal from a satellite;
- gain access to packages of channels and services.
That is, this number can be called a kind of basic document provided to subscribers of the satellite company. It is he who, along with the service agreement, gives the right to connect to modern television and watch TV channels. At the same time, it is more versatile and convenient to use.
Method number 4: the number is on the back of your smart card
A smart card is your pass to the world of satellite TV. It is the smart card that provides access to satellites; without it, nothing will work. It is similar in size to a regular bank card and even has the same chip.
The ID number is displayed on your smart card in the specified location.
The smart card is in your receiver, just remove it from the receiver connector.
Summarize. There are quite a few ways to find out the equipment number: this is an electronic method (in the receiver menu), and on the subscriber’s card, as well as on the contract itself.
To renew your subscription, you will need the ID number of the receiving equipment or the subscription agreement number.
How to find out the DRE ID of your receiver:
DRE ID is the identification number of your satellite receiver. ID number is a unique identifier assigned to the receiver by the manufacturer. If you have a 12-digit DRE ID, then this number must be indicated whenever you renew payment for Tricolor TV packages and subscriptions to additional packages. If you have a 14-digit DRE ID, in this case the contract number is usually indicated when renewing and paying. The ID number is also used in Tricolor TV-Mail and when contacting support for Tricolor TV subscribers.
To find out the ID number of the Tricolor TV receiver, you need to determine its model. The receiver model is usually indicated on its front panel.
| GS 8300 | GS 9303 |
| GS 8306 | GS 8304 |
| GS 8302 | GS 9305 |
| GS 7300 | GS 8300M |
| Receiver model | How to find the receiver ID number |
| DRE 4000, DRE 5000, DRS 5001, DRS 5003, DRE 7300, GS 7300 | 1. Turn on the TV and receiver. Press the "Menu" key on the receiver's remote control, the main menu screen will appear 2. Use the Up and Down keys to find the Status item. 3. Press the OK key. The 12-digit DRE ID number of your receiver will be displayed at the very bottom line. You can exit the menu using the “Exit” key. |
| GS-8302, GS-8304, GS-8300, GS-8300 M, GS-8300 N, GS 8306 | 1. Turn on the TV and receiver. Using the “ID No.” key on the receiver’s remote control or the “F2” button, a menu window will appear 2. In this window you can find out the DRE ID of the receiver (it can consist of 12 or 14 characters). |
If your receiving equipment has a Tricolor TV Smart card installed, then the ID number can be found on it:
| “Smart card” is a card with a built-in chip; it must be inserted into the receiver slot in order for Tricolor TV channels to open. Below the barcode, at the bottom of the card, is the DRE ID number. |
In case of payment through a payment terminal for receivers with a 14-digit ID number, you must know the 12-digit subscriber agreement number (since many payment terminals only provide a 12-digit character input field when paying for Tricolor TV packages), indicated at the top part of the contract, which is filled out and handed over to the new subscriber along with the receiving equipment. If the contract number is lost or you have forgotten it, you can always find it out by calling the Tricolor TV support service at 8-800-333-29-33, or from the dealer of the company where you purchased your satellite television set.
Knowing the ID number or contract number of your receiver, you can make payment as follows.
Payment Methods :
- The most correct and most reliable method of payment is payment through which, if something happens, it can solve any problems related to payment and activation of Tricolor TV packages.
- to watch paid channels.
We remind you!!! , when activating services for subscribers using payment cards and replenishing an account, a number of features must be taken into account: 1. Renew or activate the payment card "Maximum HD» is possible only if the subscriber uses equipment that supports the HD broadcast format and a smart card corresponding to this equipment. HD includes the following Tricolor TV receiving equipment: GS-8305, GS-8306, GS-8307, GS-8308, GS-9303, GS-9305, GS-U510
2. Renew or activate the payment card "Optimum» is possible only if the subscriber uses equipment that supports the SD broadcast format and a smart card corresponding to this equipment. SD Tricolor TV receiving equipment: DRE-4000, DRE-5000, DRS-5001, DRS-5003, DRE-7300, GS-7300, GS -8300 (N/M), GS-8302, GS-8304
GS-8302, GS-8304GS-8302, GS-8304GS-8302, GS-8304, GS-8300,GS-8302, GS-8304, GS-8300,
So, for example, when trying to activate a payment card for a subscriber using HD equipment and the corresponding smart card, instead of “ Maximum HD ”, an error will appear: “It is impossible to activate services for the specified ID. To find out more details, contact the Tricolor TV Subscriber Support Service.
- On-line payments via Visa and Mastercard
- Payment through banks and ATMs
- Payment via the Internet (Web Money. Yandex.Money, etc.)
- Payment from a personal mobile phone account
- Payment in communication shops and retail chains (Euroset, Eldorado, etc.)
- Payment for services through cash registers
More detailed information about payment methods can be obtained from the official satellite television "Tricolor"
What should I do if the channels still do not appear after payment?
- Find out the ID of your receiver. (12 or 14 digits)
- . We check the status of the receiver, registered / not registered. If the receiver is not registered, call and ask for registration.
- We check the expiration date of the current subscription. For what?
- Perhaps you have a subscription and it is active. On Mpeg2 equipment (latest versions) as well as Mpeg 4 (GS8300(m/n), GS8302, GS8304, CAM module, etc.) and HD equipment (GS8306HD, GS8307HD, GS9303HD, GS9305HD, etc.) viewing of current subscriptions is available through the menu receiver Conditional Access > Subscriptions or "DRE-Info" > "Subscriptions"
Which packages correspond to different classes of subscriptions is indicated in the table:
Class Validity periods Software package 000 5 years or 60 months Basic package 001 12 months Optimum+superoptimum 004 3 months, 12 months Our football 006 12 months Night package 010 12 months HD 012 12 months HD Sports 013 12 months Cinema halls 014 12 months Radio package 015 12 months Children's Let's look at everything using real examples:
According to the table above, the following subscriptions are active on the GS-8306HD receiver: Basic, Optimum+Super Optimum, HD and HD Sports. The start date of the subscription is indicated on the left, and the end date on the right.
On equipment that does not support HD reception, there will be no subscriptions with classes 010 and 012. Example below:
- It is quite possible that after payment the receiver was turned off or disconnected from the antenna for several days and the keys from the satellite never reached it. In this regard, it will be necessary to contact Tricolor TV technical support and send a request to reactivate the paid package. If this does not help, then the search for the reason why the tricolor does not work should not be in payment at all.
- You decided to pay for “OUR FOOTBALL”, but you do not have an “OPTIMUM” subscription. Football will not work until you pay for "Optimum"
- And finally, just make sure that your subscription has expired or is ending. If there are less than 6 months left before the end of your subscription, you can safely start paying, the money will not be lost, and the validity period of the new subscription will be added.
Question: I made the payment through an ATM, I have a receipt, and all channels except federal ones are encrypted, what should I do?
Answer: Most likely, when paying, you did not indicate which package the money was specifically credited to. When paying through a terminal, Euroset, etc. Your money goes into the so-called “Tricolor TV Personal Account” . Now the funds are in your personal account in your Tricolor TV subscriber account. Until you transfer this money to one of the paid packages, these packages will not open.
How to transfer this money?
You need to gain access to your Personal Account. Read more HERE
Paid. We entered our personal account. We made sure that the money arrived and no one stole it. Now distribute the funds according to your understanding and your receiver will “come to life.”
What is DRE ID and why should you know it?
So, DRE ID is the number of the receiving equipment. Your satellite receiver was assigned by its manufacturer. DRE ID is 12 or 14 digits, depending on the receiver model. In older receivers, such as: DRE 5000, DRS 5003, GS 7300, etc., the ID number consists of 12 digits. In new receivers that support reception in MPEG4 and MPEG4/HD formats, the ID number consists of 14 digits. They can be found in the subscription agreement that you entered into with Tricolor TV.
You can also find out the ID number of the receiver by pressing the button on the receiver's remote control
, responsible for displaying service information about the model and firmware version of the receiver. Depending on the receiver model, this key may be designated as: “ID No.”
or
"Status"
.
If your receiver comes with a smart card (models: GS8306, GS 8307, GS 9305, U510, etc.), then the ID number can also be found on the smart card, it is located under the barcode.
If ID cannot be found
The solution to the problem depends on the type of smart card. It can be an integral part of the receiver or can be freely removed and placed back.
If the card is not built into the receiver, you need to remove it and put it back into the card slot. Reboot the device by removing the receiver plug from the outlet. After these steps, follow the dre id search pattern again according to the receiver model.
If there is a built-in smart card, the user must restart the receiver by disconnecting from the electrical outlet. After switching on, search for the ID number again.
If you cannot find the required number, you must contact your authorized dealer in the region or call customer service. The center specialist may ask for equipment for diagnostics.
Using any method of searching for an identification number, the user can write it down in a convenient place. This will save time when logging into your personal account on the official website or when depositing funds into your account.
The satellite equipment package includes a receiver. It is he who decodes the signal from the satellite, which has a special DRE Crypt encoding. In order for the set-top box to perform decoding, it is equipped with a special DRE ID key. This key is a unique identifier assigned by the manufacturer. Naturally, how to find out the Tricolor TV receiver ID is a very common question that users regularly contact the support service with.
The content of the article:
In conclusion
Each user of Tricolor TV satellite television must know the identifier of their equipment. It is this that allows you to access all the operator’s services. You can find the required combination using any of the methods presented above. In addition, you can get help from a support operator at any time.
Sources used:
- https://m.tricolor.tv/help/technical-issues/chto-takoe-id/
- https://tricolor-saratov.ru/blog/tekhnologii/kak-uznat-nomer-id-na-priemnikakh-trikolora/
- https://rutvstar.ru/provajdery/id-priemnika-trikolor.html
- https://o-tricolore.ru/lichnyj-kabinet/uznat-id-priemnika-trikolor.html
- https://teleinside.ru/identifikator-trikolor/
