IPTV set-top box Rostelecom - principles of device operation, setup and connection

The Rostelecom set-top box combines all the advantages of digital television with a media center - on it you can watch movies from a flash drive via USB, watch TV programs that have already been shown on air, films and TV series from the video catalog. It is possible to check the weather forecast or look into a social network. Access to the networks VKontakte, Facebook, Twitter, My World on Mail.ru is supported.

implies that the system, using special algorithms, studies the user’s tastes and offers him those programs and films that have a chance of being liked.

Which console to choose

For 2021, Rostelecom offers only one option - “Standard” costing 3,590 rubles, which supports viewing HD video. Previously, you could purchase a “Premium” option, which had a built-in 500 GB hard drive. You can buy an IPTV RT HD Standart device not only in Rostelecom offices, but also in large equipment stores - M-Video, Media Markt, Yulmart, Eldorado, DNS, Online Trade.

You can connect the device to the Internet without wires or additional devices; it is sold with a WiFi module. But the wireless connection is not as reliable due to the high risk of interference.

Equipment characteristics:

• weight 0.5 kg;
• black color;
• controlled by a remote control on two AAA batteries, batteries are sold included;
• 1 LAN, 1 HDMI output, 1 USB 2.0 port, 1 3.5 mm audio/video output;
• the on-screen menu is Russified;
• maximum resolution 1920 x 1080 pixels (Full HD).

Is it possible to do without equipment?

The digital television service from Rostelecom implies the presence of appropriate equipment in the user’s home. Some TV models do not require any additional devices, but you will not be able to connect to the service of the Rostelecom provider without a set-top box, purchased or rented.

In addition, using digital television from Rostelecom requires high-speed Internet. If you have not used the Internet, when connecting to digital television, you will still have to pay for it and purchase a TP-Link router from Rostelecom.

What is an IPTV set-top box

A receiver for IPTV television is an intermediate stage from the source of information to the TV. To connect interactive television, a fiber optic cable is used, through which the Internet is connected. A set-top box is required to decode the signal.

On a note! In Russia, the overwhelming majority of these devices were produced by SmartLabs, however, you can also find models from other src=»https://otvet.tv/wp-content/uploads/2019/05/IPTV-pristavka.jpg» class=»aligncenter» width=”546″ height=”425″[/img]

The most current Rostelecom set-top boxes from SmartLabs are models from the STB Mini . These include – 5010, 5050, 5041, 5010CT. These are the most modern devices that provide maximum opportunities for watching interactive television.

Users can also come across devices from the older generation - SML-482 HD, SML-282 HD Base, SML-292 HD Premium. Despite their “age”, they are available for sale and in some regions there is basically no alternative.

The oldest models offered by Rostelecom include Infomir MAG-250, MAG-200, IPTV RT STB HD Standart, IPTV HD 101 (103), Yuxing YX-6916A, Motorolla VIP1003. Their purchase is possible, but experts note that, if possible, it is better to choose something more modern due to the outdated parameters of the listed devices. It is impossible to get a full range of features and maximum image quality with these receivers.

Connection diagram

Often, after purchasing a Rostelecom set-top box, you have to wait several days for a technician to connect everything. If you are connected to the Internet and television from the same provider at the same time, it is better to wait for a specialist. But if you already have Internet access, you can try connecting the device yourself using an Ethernet cable or wireless connection.

Once you connect the wire, the setup menu will appear on the screen. Changes will need to be confirmed by entering a PIN code, by default 0000. For a wireless connection, just go to the “System Settings” section, select “Network”, “Connection Type”, “Wireless”, then select your Wi-Fi network and enter your login and password.

Set-top box equipment

The kit includes:

• the device itself;
• universal remote control;
• power adapter;
• RCA-SCART adapter;
• connecting wires: network, composite, HDMI cable;
• instructions;
• documents for warranty service.

List of Rostelecom channels and their prices

Previously, only a subscription fee was charged for a basic set of channels (35 channels). Now you need to pay 1000 rubles.

Other channel packages:

1. "Starting" . The first month is free, then the monthly fee will be 320 rubles. 100 or more channels available.
2. "Optimal" . 129 channels are available, plus sports, children's and music channels to the previous package. The first month is not free, the subscription fee is 450 rubles.
3. "Advanced" . A special feature is the largest number of channels broadcast in HD. There are also movie channels and educational programs. More than 140 channels are available, the monthly fee is 580 rubles.
4. "Maximum" . Everything (even erotic programs) that the company can offer is available. For this you will have to pay much more – up to 1800 rubles per month.

When connecting thematic packages, the monthly fee will be on average 250 rubles. For additional services (for example, such as “Viewing Control”) you will need to pay 50 rubles monthly. Also, for a fee, those who wish can use the funds of a special film library, which contains various series, films and television programs.

Interactive television from Rostelecom has many service options at different prices. Among this variety, you can always choose the one that best suits your needs.

Methods for connecting the set-top box

The Rostelecom TV set-top box can be connected in different ways. You can run an Ethernet cable from the router, use Wi-Fi, or purchase Powerline or Plug-and-Play adapters. Adapters allow you to use electrical wiring to transmit a signal without running cables across the floor or worrying about interference. Plug-and-Play connection reaches speeds of up to 500 Mbps.

Keep in mind that even if you have a Smart TV from Samsung or LG that supports downloading applications from LG Smart World or Samsung App, you will still have to rent or buy a set-top box, although you do not need one to use digital television. But Rostelecom offers this paid service only on the terms of purchase or rental of equipment.

Set-top box SML-482 HD Base Wi-Fi

The second oldest is the SML-482 HD Base Wi-Fi digital TV set-top box. This TV tuner has a weaker processor, but is the only option for wireless IPTV . The tuner supports the only Wi-Fi standard - 802.11n, that is, it only works in the 2.4 GHz band, which is the busiest, especially in apartment buildings, which can cause glitches. However, with a high-speed connection there are no problems.

According to user reviews, the receiver has the same set of functions as the 5050, the only significant difference is that it does not support 4K. The model is released in a classic rectangular case with a glossy finish. All connectors are located on the back of the device.

Advice! According to experts, this set-top box is a more logical option for purchase, since it fully complies with modern requirements and has already been tested by time, while the new SML-5050 model is cut down in places and “not tested.” It is too early to draw conclusions about its performance and ease of use.

How to set up television

Immediately after connecting to the Internet, a window will appear on the TV screen requiring you to enter your login and password - your registration information specified in the contract for connecting digital TV from Rostelecom.

Once you have access to your user account, you can customize your TV experience. Following the instructions of the system, you can easily set up the Rostelecom TV set-top box.

First of all, while in your profile, go to the “Settings” - “My Settings” menu. In this section of the menu, you can create separate profiles, for example, parent and child, specify how content is sorted in the menu, refuse to receive advertising messages, and manually adjust the quality of the TV channel. The “System Settings” section allows you to check the connection speed, manually update the firmware, change the screen and video proportions, the size of the dead zone (indentation from the screen borders) and the menu font.

Additional equipment for interactive TV

It is impossible not to note the additional equipment that may be needed when using the Wink interactive console. Let's look at the available options using a visual table.

Trouble-shooting

Although Rostelecom provides technical support by telephone, many of the difficulties that the owner of a Rostelecom set-top box may encounter can be resolved independently.

How to reboot the Rostelecom console

You need to press and hold the POWER button on the remote control for 10 seconds. To ensure the remote works correctly, try to hold it level and point it at the set-top box and not at the TV.

After loading a cartoon appears

At the very beginning of work, the TV can show a table, and then a cartoon. To fix the problem, you need to connect the set-top box to a LAN port configured for it.

IP Address Error Message

This message may appear due to a lack of signal from the provider or due to an error in the router settings. Make sure the cables are connected correctly. You need to remove and reinsert all the plugs, as the problem may be a broken contact. If you have access to the Internet and a signal from your provider, it means that the cable laid in your apartment is damaged and will have to be replaced.

Server communication error message loading error

The "Server not found" message means that the problem is with your network hardware. In this case, it is impossible to correct the situation yourself; you will have to contact technical support.

Invalid login and password download error message

If you are using the service for the first time, carefully double-check the entered login and password. They should consist only of numbers and not have any special characters, since they are entered using the Rostelecom remote control for the set-top box. If you replaced the equipment, the problem may be on the provider's side. To fix it, you will have to contact technical support and find out how long it takes to link your registration data to the device.

Wired interface not available

This message indicates possible problems with the Internet. Try rebooting the router and the device itself, check if the wires are ok.

Control conflict between set-top box and TV

If, when controlling a TV set-top box, the channels on the TV are switched at the same time, this means that the control codes are the same. To get rid of this effect, you need to change the control code of the set-top box.

To do this you need:

1. Point the remote control at the device.
2. For two seconds, hold down the OK and POWER buttons simultaneously.
3. Dial 4 digits of the code from the list - 3220, 3221, 3222, 3223, 3224.
4. Check if the conflict is resolved. If not, repeat the above steps, choosing a different code.

Frequent problems and solutions

Knowing how to set up IP TV Rostelecom, you can easily connect interactive television to a set-top box, TV or mobile devices. But situations are possible when channels are not shown for some reason. Take the following steps:

1. Reboot the equipment.
2. Check the quality and correctness of the cable connections. Make sure the wires are intact.
3. Do a full reset and set up Rostelecom IPTV again.

If difficulties arise when watching TV on a PC/laptop, the problem may lie elsewhere:

1. Windows Firewall or antivirus software blocks traffic and prevents it from working normally. To check this version, disable defenders and check the functionality of IPTV. If the TV works, add the desired application to the exceptions.
2. Errors in choosing a network interface. There are often situations when a PC/laptop has more than one network card installed. For example, for a router with Wi-Fi and a wired global network. To recognize the desired card by the player, enter the settings through the menu (press the gear) and select the desired IP address.
3. Problems with Direct X. This is a graphics library that does not always work correctly. Change it to Open GL. To do this, click on the gear symbol in the player, go to the Advanced section and select Use Open GL.

If there is no result, problems with IPTV are most likely related to the Rostelecom provider. Dial the support number 8-800-10-008-00 and ask what could have caused this situation. In this case, you need to be near the equipment to enter the necessary data.

Based on the instructions given, it is clear that setting up Rostelecom IPTV is not difficult. This applies to all viewing methods - through a PC or a set-top box with a TV. The main thing is to immediately set the correct router settings and connect to interactive TV.

FAQ

Reset

To reset the remote control settings, you need to hold down POWER and OK for 2 seconds, putting the remote control into programming mode, and enter code 977. The POWER button LED should blink 4 times.

Before replacing the device or transferring it to another user, you must reset all settings. To do this, open the “Management” section and press the RIGHT button. Then select “Deactivate this device.” This device feature is only available for the “Master” profile, which is available on every set-top box by default.

To have access to content that will be deleted, you must register (using a computer) and log in to the Zabava portal. Then your content will be available on another set-top box upon authorization. A window on the TV will warn you that you need to transfer your purchases, and a form will appear for entering your login and password for your account on the Zabava portal.

Where does the new Rostelecom TV set-top box work?

Works with any provider. You can use it anywhere in Russia where there is Internet access.

How many channels does the new Rostelecom TV set-top box show?

The number of channels included in the package from Rostelecom “Your Maximum 2.0” is 197. There are also packages for 110, 137, 163 channels. Channels that are not included in your package can be purchased in addition, and before that you can use them in trial viewing mode.

What Internet speed is required for the TV set-top box to work?

The image quality depends on the speed and congestion of the Internet connection. After setting up a connection to the network, you can check the speed and get a report to see if it is sufficient for comfortable viewing. The minimum required speed for stable operation is 0.9 Mbit/s.

How many TVs can be connected to one TV set-top box?

Only two TVs can be connected. If you connect them to the same Rostelecom user account, keep in mind that both will show the same channel. Since the HDMI port on the device will already be occupied, you will have to use a PCA cable, connecting it using an adapter.

What is the viewing control service?

“Viewing Control” allows you to pause programs, rewind them to the beginning or any other point, record them and add them to the archive.

Setting up the router

The routers offered to subscribers by Rostelecom are usually easy to configure thanks to the provider’s proprietary firmware. To access the Internet, only a login and password are entered, and interactive television through such a router works automatically.

To set up another router (Asus, ZyXEL, TP-Link, D-Link) and connect the Rostelecom set-top box to the TV through it, you will need to perform a number of simple steps, which, as a rule, do not cause difficulties.

The router is configured via a browser. Typically its address on the home network is 192.168.1.1/ or 192.168.0.1/. The login and password are indicated on the label or in the instructions (usually login: admin and password also admin).

Open the browser, enter https://192.168.1.1 in the address bar

Next, you need to enter the login and password for the router, in my case it is admin\admin

In the router configuration for connecting TV, it is customary to allocate a virtual port LAN 4 or, as we have on ASUS LAN 3. Accordingly, the set-top box must be physically connected to the fourth port on the back panel of the router.

TP-Link

To set up TV, you need to open the control panel of the router, then in the “Network” tab, click on the “IPTV” section and select the “Bridge” connection mode and the IPTV LAN 4 port.

Asus

The setup differs from TP-Link devices: in order for the Rostelecom TV set-top box to work through the Asus router, you will have to configure more parameters.

In the interface of the old firmware, you need to enter the “Additional” submenu. settings". First, in the “LAN - Route” tab, you need to enable the IGMP (Multicast Routing) option.

Then select the “WAN - Internet connection” tab and configure the IPTV port. To save the settings after each action, click the “Apply” button.

The following setting option is also possible:

In the interface of the new firmware, you need to enter the “Local Network” menu. First, in the “IPTV” tab, you need to enable the “IGMP Proxy” and “IGMP Snooping” options, and also set the “UDP Proxy” parameter to “1234” and apply the settings.

Then, on the same tab, you need to select the IPTV port, not forgetting to apply the settings again.

D-Link

D-Link developers have provided a simplified option for automatic configuration. To use it, you need to go to the control panel and select the “IPTV Setup Wizard” menu item.

All that remains to be done is to select a virtual port.

Detailed instructions for changing existing settings are presented in the video:

ZyXEL

ZyXEL routers that support IPTV do not require special settings and can work with Rostelecom television after the first turn on. Multicast data immediately begins to flow through the router, but in some cases it may be necessary to configure the virtual port of the Rostelecom TV set-top box. To do this, select the “Internet” icon in the control panel. In the “Connections” tab that opens, click on the “Broadband connection” line.

In the window that appears, configure virtual LAN port 4.

Connecting two TV receivers

To organize interactive television on several devices, two receivers are connected. It is possible to broadcast to two TVs from one tuner, but in this case both devices will show the same channel.

This is a simple procedure where each receiver is connected to a different device and each receiver is connected to one router. A preliminary agreement is drawn up with Rostelecom for connecting an additional TV. The main requirement for a router is the presence of several LAN inputs.

How to connect the Wink set-top box Rostelecom

Although manufacturers are constantly simplifying the connection and setup procedure, many still encounter difficulties when connecting the device.

Today the procedure has been reduced to a minimum:

1. The user fills out an application and receives the device.
2. Connects it to your home Internet via Wi-Fi. Also connects Wink to the TV itself.
3. Launches the system, logs in with your Wink account and enjoys the service.

If difficulties arise, you can use detailed instructions with illustrations from Rostelecom itself. It is posted at the following link: https://rt-static.rt.ru/sites/default/files/doc/manual-wink.pdf