Rules for using your personal account satellite TV telecard

Telekarta is a company that provides satellite TV services to Russians. Over the years, the provider has collected about 2 million subscribers, and their number is growing every year. The company has an official website where users can find out information about tariffs, channels, connection conditions, etc. Telekarta has developed a personal account for subscribers. Creating an account in the system is not necessary, but your personal account solves many issues without visiting the provider’s office.

TV program

In the account, the user can view the program schedule for any of the connected channels. The TV show that is currently airing on television is highlighted in bold. Below it is a bar of time remaining until the end of the TV program.

TV program

The breakdown is by channel. The application provides a filter (upper right corner) in which you can configure additional criteria for selecting TV shows.

Sorting options are available by topic and by time of airing. After applying the filter, the subscriber will be provided with a list of TV shows tailored to his requirements.

Filter by topic and time

The channel list supports search function. It is enough to specify the first letters of the desired channel, and the program will display a list of all possible channels that match the subscriber’s search conditions.

By selecting any of the channels, the client will see additional information about the TV show or movie that is currently on air.

Description of the TV show

The description indicates what the program is about, what time it usually airs, and what category it belongs to. If necessary, the client can set an alert. This will allow you not to miss the event next time.

The “Upcoming Issues” section will allow the subscriber to schedule viewing of the next issue.

Main features of your personal account

Telekarta subscribers receive access to a personal account to control the services provided. Through the personal account the user can:

How to check your subscription?

You can check your subscription to the provider’s services with or without it. To find out the status of your subscription on the company’s official website you need to:

1. Go to the “My telecard” page.
2. Select “Satellite TV” or “Telecard Online”.
3. Enter your access card number and click the “Next” button.

After this, information on the subscription that is connected to this card will appear on the screen.

Using your personal account, checking is much easier:

1. .
2. Under the “Balance” line, find the “Package” field
3. Click on the arrow on the right to open full information about the subscription.

Disabling services

You can refuse unnecessary services in your provider’s personal account at any time. You need:

1. .
2. Click on the “Manage Subscriptions” tab in the top menu.
3. Select the extra package and click on the “Deactivate” button.

For the day on which deactivation was carried out, payment will be charged. After this, the subscription fee for the disabled package will no longer be charged.

Changing the service package

Most of the provider's plans are customizable. In addition to the main offers, you can connect additional ones - expand the list of channels, get ViP, etc. All this using your personal account:

1. Open the “Manage Subscriptions” menu in your Personal Account.
2. Select the desired tariff plan.
3. Open additional packages. If next to the name it means it can be connected. A pink checkmark indicates an already activated package.
4. When all the necessary channels are selected, the system will indicate the cost of each service and the final price for the entire package. If the user agrees with it, he must click on the “Place an order” button in the lower right part of the screen.
5. In the modular window, enter your full name, entry card number, telephone number and email address. You also need to agree with the public offer by checking the special box to the right of the input fields.
6. Click on the “Connect” button.

Checking the balance on Telecard TV

There are several options to check the balance by telecard card number, such as:

The company's client has the right to choose at his discretion any of the listed options. Therefore, having decided how to check the balance of a telecard TV using the card number, it is proposed to consider each option separately.

Telephone

This method allows you to check your balance by card number without registering on the aggregator’s launch pad. This is facilitated by the presence of the operator's hotline telephone number.

This may not be the best way to check the status of your account by phone number, but it will save the client the traffic provided, although it will take some time to contact the consultant.

Cabinet

The completed personal account is represented by a personal section on the service platform of the telecommunications operator.

A user of satellite television services can:

• obtain reliable information about the status of the account, its balance, payment history, account balance;
• pay for service extension, expand the package of services provided, make payment in a way convenient for him;
• conduct business correspondence with Telekarta employees;
• Receive 24/7 technical support.

Signing an agreement for the provision of services serves as the simultaneous creation of a personal account that provides the entire range of operator services.

Therefore, checking the balance of a telecard TV using the card number is quite simple. You should click the Personal Account icon, enter a unique login and secret password. These identifiers are issued upon conclusion of the contract.

Mobile app

The subscriber account is also checked using special mobile software installed on a smartphone or tablet. Here the user has access to useful information about subscribing to additional channels, the validity period of the concluded contract, and specification of payment orders.

The software is intended for installation on mobile communications devices running on Android and iOS operating systems. The programs are located in the Google Play and App Store application stores for free download.

Internet

Signing the agreement obliges users to not have a zero account balance for six months. The opposite may result in the operator shutting down the media platform. You can find out your account status via the Internet by visiting the official website of the company. The next user actions are:

• activate the button Manage subscription, Check;
• the access number will be the TV card;
• copy the confirmation code characters into the corresponding field;
• Click the Check icon.

The page that follows will display the necessary information on the monitor screen.

Connection conditions

Connecting to Telecard is quite simple, you just need to fill out an agreement and pay the entire cost of connection, which includes the fee for the connection itself, the price of the tariff, the cost of equipment, equipment installation and system setup. All this is provided by the company itself, so the cost justifies everything.

If you are interested in the rules and conditions under which the provider operates, then all the relevant information can be found on the “Subscription Agreement” page of the Telecard website. There is the contract itself, the rules for the provision of services and other information.

Specifics of connecting the Internet via a dish from Telekart

It is also important to note some features that distinguish the company from the technical side. Firstly, this is coverage of the entire country, without exception, no matter where the subscriber is, the signal will still reach, since the broadcasting system is so good that it will reach even remote country houses

Firstly, this is coverage of the entire country, without exception, no matter where the subscriber is, the signal will still reach, since the broadcasting system is so good that it will reach even remote country houses.

Secondly, the provider supplies the most modern equipment, which competes with all other companies on an equal basis. That is why the reception quality is almost impossible to reduce, which means that the work will be uninterrupted, the picture will be clear, and watching TV channels will be enjoyable.

Thirdly, Telekarta has more than seventy thousand employees who will go to any destination to install and configure all satellite equipment, which significantly eases the subscriber’s burden.

How much does an annual telecard subscription cost?

Telecard subscribers also have the opportunity to take part in the “Exchange” program and exchange their old receiver for a new one. In this case, we receive as a gift an annual subscription to the Premier package, and a discount on it from the second year of use (2290 rubles instead of 3990 rubles), 1000 rubles for additional thematic packages, and an installment plan “Three for Three”.

Important! For installation and configuration of subscriber equipment, Telekarta strongly recommends contacting qualified installers of satellite equipment.

Note! After installing the Telekart satellite dish, you can also activate the satellite Internet service.

How much does it cost to use a Telecard?

Today, using the Telecard is free. Subscribers pay exclusively for the selected tariff plan and purchase additional equipment if necessary, and also pay for its installation if they cannot install the equipment themselves.

This point is spelled out in more detail in the contract that the client signs with the company when connecting to services.

The contract also describes other services and principles of cooperation with the company, conditions for each party and other key points of cooperation.

Accordingly, for the entire period of using Telecard services, the subscriber pays only an amount that depends on the selected tariff plan.

In addition, if necessary, the selected tariff plan can be easily and simply changed to another tariff - cheaper or containing more channels available upon connection.

Write-offs at the selected tariff can be either monthly or uniform for the year. More detailed information, as well as the exact payment amount, can be found on the company’s official website by going to the tariff plans menu and selecting the desired connection option.

Online payment

Using his personal account, the subscriber can pay for the current tariff plan and other additional services that he has activated at his own discretion.

There are other payment methods: through the QIWI or WebMoney payment systems, through the Yandex.Money e-wallet, through the personal account of banks. A complete list of possible payment methods is available on the provider’s official website.

Payment Methods

Please note that many payment systems charge a fee for providing the package payment service. Before depositing funds, it is recommended that you carefully read the terms of service.

For your convenience, we offer you 2 types of cards of different denominations - virtual and paper.

Bank card

The most common method of paying for goods and services. Simply enter your card number in the box above and continue with your banking transaction.

Yandex. Money

Yandex.Money is an online payment service that operates 24 hours a day, 7 days a week. Using Yandex.Money is easy. All interfaces are simple and convenient. If this method suits you, open or fund your wallet account and go to the payment page to enter your card number.

Virtual cards for paying for additional packages and promotions are an easy way to pay for the services of additional packages of TV channels.

QIWI Terminal

A map of terminal locations and contact information is available on the QIWI website.

Svyaznoy stores are located in all major shopping centers and have retail outlets near bus stops and metro stations, so this type of payment is chosen by many subscribers. Check with the cashier for the amount of commission for payments. Payments will be credited to your account within 2 business days. Please keep receipts for payment until the money is credited to your personal account. Addresses of Svyaznoy salons.

Payment is made at Euroset payment terminals. Check the commission amount at payment points. Payments will be credited to your account within 2 business days. Please keep receipts for payment until the money is credited to your personal account.

Payment for services is carried out at the cash desks of Eldorado chain stores. Check with the cashier for the amount of commission for payments. Payments will be credited to your account within 2 business days. Please keep receipts for payment until the money is credited to your personal account.

Among the dealers of the CyberPlat payment system are communication shops, supermarkets, networks of payment terminals, pharmacies, gas stations that have payment information terminals and payment acceptance machines installed. Replenishment of personal accounts is carried out within a day from the moment of payment. The amount of the commission can be found at the payment acceptance point.

Composition of the Telekarta satellite TV set

The standard package of the Telecard HD package includes the following equipment:

• an HDTV receiver that broadcasts channels in digital quality;
• network access card;
• satellite dish Ø 60 cm, depending on the region of connection, the diameter of the dish can vary between 60-90 cm;
• cable and mount, as well as a satellite signal converter for reception and transmission;
• a user guide, which explains step-by-step equipment setup, methods for activating a network access card, payment methods for services and describes the services available for use by default;
• instructions for installing the plate yourself, including securing it, setting it up and installing additional equipment.

Activating a new card

To activate a new access card, go to the main website of the satellite television operator “Telekarta” telekarta.tv and at the bottom of the main page in the “How to connect” block, select the “Card Activation” section (https://act.telekarta.tv/).

A form will open on a new page, in which the fields marked with an asterisk are required:

• access card number;
• receiver model (selected from the drop-down list);
• Subscriber's full name;
• installation address.

Access card activation

To complete the activation procedure, you must read the terms of the public offer and accept them by checking the appropriate box.

Activation of the card is also available by sending an SMS message to the number +7(903)7976190 with the text “telekarta˽<Telecard number>”, where the number is entered as 12 digits without separators. The card will be activated within 24 hours.

Rikor TV cards can also be activated through the call center; to do this, just call the operator at 8 (800) 1002006.

Benefits of using

Over the 8 years of operation, the company has formed a policy of increasing customer loyalty, which it is constantly improving, so it has many advantages over other operators.

To make a decision about connecting to Telecard, first of all you need to read the reviews of real clients, and then pay attention to the advantages, such as:

1. Low cost of equipment, which is much cheaper than other operators.
2. All clients have access to 20 free channels.
3. There is no need to wait for activation. It is enough to register on the Telecard website immediately after purchasing the equipment.
4. All applications and support are carried out online or via SMS messages.
5. There is no need to purchase an additional converter, since when using the Multiroom function, you can connect two TVs at the same time.
6. There is no need to buy equipment; you can use previously purchased equipment that meets the technical specifications.
7. The card is activated after installation and there is no need for personal communication with company specialists, which significantly saves time.
8. There is no provision for signing documents, which reduces the level of bureaucracy.
9. Convenient personal account.
10. 24-hour support for subscribers in any way available to them: telephone, SMS, website.
11. Regular promotions for clients.
12. 100% payment with bonuses is provided.
13. Detailed video instructions for customers on connecting and solving various situations that arise during viewing.
14. Possibility of premium service.

How to choose the right receiver?

An important point when purchasing the necessary equipment for installing satellite equipment is the choice of a receiver - a special device that broadcasts incoming channels at the selected tariff. Today, the market for such equipment is represented by a large number of models - from the cheapest to the most expensive, which have the ability to reproduce even encrypted channels.

When choosing a receiver for Telecard TV, you should consider the following points:

• For what purpose are you going to purchase such equipment - will it be to watch exclusively free channels or do you need more powerful equipment;
• The amount of money you are willing to spend on its purchase. It is worth considering that too low a price can significantly affect the quality of the transmitted signal, so when saving on such an expense item, it is worth thinking about what effect you will get from its presence;
• Presence of a hard drive included. If available, it will be possible to record films and programs for viewing at any convenient time.

Additional packages

In addition to the main ones, there are also additional Telecard packages. Using them you can add channels, depending on your interests. They are divided into thematic groups and have their own price. The cost varies depending on the number of channels and their focus.

World cinema

One of the most popular, called “World Cinema,” provides a large selection of various world and Russian films. Now you won’t need to download movies to a flash drive to watch. Cult films are collected here. You get a real home theater for a competitive price. The cost of the tariff is 100 rubles per month.

Discoveries

If you like scientific programs, then “Discoveries” is for you! Here they show TV programs about fauna and flora, documentary and historical ones, as well as about travel to different countries. Among them are Animal Planet, Discovery, DTX. For a month of connection you need to pay 149 rubles.

Children's

Only the best children's channels for children! Children's TV channels are collected here. Find modern or Soviet cartoons. Regardless of the time of day, you can keep your child busy by watching an interesting cartoon or children's program. Cost per month is 100 rubles.

Egoist

This package is classified as 18+. There are no family-friendly channels here. Only TV programs for adults. For example, short films or short video art featuring young beautiful girls. The channels include Shot TV and Nuart. Price 150 rubles.

1001 nights

And again the package is marked 18+. The best erotic channels are collected in the package. Shows explicit videos and adult films 24 hours a day. You can connect for 200 rubles per month.

Viasat

The package contains the best modern cinema. You will be able to enjoy the masterpieces of modern cinema. The package includes active TV1000, TV1000 Russian Cinema, and TV1000 Action. The issue of choosing a movie for the evening will disappear forever. The cost of this additional one will be 299 rubles per month.

VIP

The VIP television package contains the latest cinema releases. If you don't like going to the cinema, host movie nights at home! You will be the first to watch the premieres of Russian and foreign films for 400 rubles per month. With this tariff you can significantly save money on going to the cinema.

VIP+Viasat

This package combines Viasat and VIP

Please note that the price of such a package is lower than purchasing them separately. Thus, you get a lot of cool channels with FULL HD quality and perfect sound

Cost 500 rubles.

Amedia Premium HD

Do you like to watch series premieres in the original language? Then you need such a package. Here you will find new episodes of world series, both in English and Russian. Be the first to watch new episodes for 200 rubles per month.

MATCH PRIME

If users are a football fan, then such a package will certainly be of interest. Watching your favorite matches is now easy and simple. If you didn’t have time or missed the game, you can watch it in the recording. The price of the additional Match Premier package costs 219 rubles.

MATCH! Football

With Match! Football you can watch the most famous matches live, follow the score and root for your favorite team. Cost 380 rub.

Children's Light

For those who have an SD receiver, a special package for children is available. Here cartoons run non-stop, regardless of the time of day. Every child will find a program here to suit their taste.

Musical

You can now listen to music using the Music package. The best hits are collected here. In addition, you will be able to watch the main musical ceremonies. Buy a tariff for the pleasant amount of 49 rubles.

Personal account telecard Registration

How to register a Telecard personal account? There are two simple ways: you can register on the official website www.telekarta.tv, or download the Telekarta application in Google Play. You can simply enter “Telecard. Personal account” - that’s what it’s called.

1. Visit www.telekarta.tv. In the top menu, on the right you will find the inscription “Personal Account”. Click on it. Or you can immediately enter the address of the official website of your personal account in the address bar - my.orion-express.ru/?register
2. If you came from the main page, click on the “Register” button on the left side of the screen under the login form. If you followed a direct link, see the next step.
3. On the registration page you will be asked to enter your access card number. Enter the number from the plastic card that came in the package along with the plate and equipment.
4. If you have not yet registered a personal account using this card number, you will be asked to enter personal information for registration. BE SURE to fill out the following four fields: Subscriber's full name - enter your full name, which was specified in the agreement with Orion Express.
5. Email address - additional notifications about new promotions, or changes in the conditions of current tariffs, as well as reminders to replenish your account will then be sent to this address.
6. Login - login for login
7. Your postal address with zip code. You should have filled it out in the contract, you can see it from there.

The remaining fields, such as gender, date of birth, country and city of residence, as well as the model of the receiver you are using, are optional. At the same time, if you cannot find your receiver model in the list, select “Other”.

When you fill in all the fields, click the Register button. After this, all registration data will be sent to the email you provided during registration.

NOTE! Immediately after receiving the password, it is recommended to log into your Telekart personal account and change the password to your own to ensure greater security

Registration in LC Telekarta

You can register a personal account on the website of the Telekarta operator. Follow the link where the system will ask you to indicate your access card number. Look for it on the card that is issued when concluding a contract complete with equipment. Enter the number and click “Continue”.

Register

Fill out the form with accurate information and click “Register”.

If everything went well, you will see a message on the screen indicating that registration is complete. The password to enter your personal account will be sent to the phone number associated with your account. In the future, you can replace it in your account settings with a combination that is convenient for you.

How to pay for Telecard

The last thing that needs to be discussed is payment for TV channels that have already been connected. Here, in fact, everything is also quite simple - there are many options: from Internet wallets to prepaid cards.

But the most popular and simplest is to pay by card using a bank receipt or simply use, for example, Sberbank Online. All this makes it very easy to pay for satellite TV online, without even thinking about the process.

Also, on the Telecard website itself, if necessary, you can read about additional ways to pay for TV, which are less popular, but also feasible.

To summarize, we can say that Telecard is a completely sane option that will suit almost any average person. Moreover, considering that it is so easy to understand the connection system, price and tariffs.

How to check the Telecard TV balance?

How to reset the receiver:.

1. Step 1: Go to the Main Menu of the receiver
2. Step 2: Select the Settings section (Installation or Information)
3. Step 3: Highlight Factory Settings (Default Settings) and click OK
4. Step 4: You will need to enter a password to confirm. After this, the receiver will automatically start searching for new channels and connecting to the satellite. After some short time the channels will be updated.

How to pay for Telecard

Using your personal account, you can pay your bill in several ways. This can be done in the “Payment” section. The most popular method is to pay via the Internet with a Sberbank bank card. There are also several other payment options:

• Using a prepaid card purchased elsewhere or a card for paying for additional packages
• via Qiwi terminal or Qiwi wallet
• using a VISA, MasterCard or MIR bank card
• using Yandex.Money
• in branches of Svyaznoy, Eldorado, Euroset stores
• via Cyberplat
• in a branch of Sberbank of the Russian Federation

Payment for services is carried out using a receipt indicating the details of Telekarta LLC. The specified details can only be used to make payments in the Russian Federation. The period for crediting funds can be up to 5 business days. The commission is 3%.

general information

The main page that the user sees when opening his account is the main information about the client.

Main window

The work area displays the subscriber's name with his access card number, the current tariff plan indicating the subscription period, as well as the number of bonus points and account balance.

A separate item includes the “Promotions” section - it displays the current preferential offers that the provider provides to its subscribers.

The “Top up account” option allows you to deposit funds to the client’s card. They are paid by debiting from the bank card specified in the subscriber’s personal account.

The “Promised Payment” service has been placed in a separate submenu for the convenience of the client, if he urgently needs to renew his subscription and there are not enough funds in his account.

The “Details” section provides detailed information about the client’s financial transactions.

The “Messages” section displays incoming letters from the provider or information letters.

The “TV Program” section takes the user to a list of TV programs that are available for viewing on satellite television.

The “Settings” option allows you to configure your personal account at the user’s discretion.

How to check Telecard balance by card number?

The simplest way to check your Telecard subscription is to visit the provider’s official website. To obtain the necessary information via the Internet, you will need:

1. Open the page my.telekarta.tv.
2. Enter the access card number.
3. Pass the robot verification by entering a small confirmation code.
4. Click the “check” button.
5. Wait for the result with a detailed list of all active subscriptions and information about the balance of money in the account.

There is no need to do anything additional, and therefore the described approach should be called as simple and convenient as possible. Among its main advantages:

• no need to log in and visit your account;
• speed of obtaining results;
• minimum requirements for those wishing to obtain information.

One of the disadvantages is the inability to protect access to financial data if the card number falls into the hands of a stranger. True, without access to your personal account, it will still not be possible to harm the subscriber.

Satellite TV set “Telekarta”: what is it

Satellite TV “Telekarta” has been providing its services in all regions of our country since 2010. Convenient to use, quick to set up and affordable, it is a competitor to such “loud” ones as Rostelecom, and over the years of its existence it has acquired a large number of regular consumers.

Today “Telekarta” is satellite television accessible to everyone, which can be connected in any region of our country. Affordable in price and pleasing with its variety of channels, it appeals to both business people and housewives.

The quality of the image does not depend in any way on the location of the region: the channel broadcast speed will be the same both in a small village and in a crowded metropolis, where at every step there is a large number of interference in the form of third-party satellite TV “dishes”.

The undoubted advantage of Telecard is that almost all operations regarding changing the package of channels, their settings and payments can be carried out without directly contacting the service.

Tariff plans

There are three main tariff packages that are suitable for different purposes and, in principle, will cover almost all needs. Let's look at them in more detail:

There is also a special offer for newly connected users aimed at familiarizing themselves with the system and television broadcast network:

“Pioneer”, which has only 95 channels available, but the price is much more attractive - only 75 rubles per month. The price here is based only on payment for communication services.

Moreover, the company, like many others, provides the opportunity to add an additional tariff plan that opens up thematic TV channels. Among the proposals, the most notable are, of course, the most popular “World Cinema”, aimed at young viewers “Children’s”, very useful for sports fans “MATCH! Football" and the most expensive and complete "VIP Viasat Premium + Viasat".

Connecting additional services and paying for a subscription

Telecard personal account makes it possible to subscribe to additional channels. These include both international and Russian broadcast programs: Viasat, Viasat Premium HD, Amedia Premium HD, Children's, Opening, Egoist, 1001 Nights, World Cinema, Our Football. In your personal account, the “Additional packages” tab opens, and, following the system instructions, the selected channel is activated step by step.

Telecard payment in your personal account is carried out online. Available payment options: Telecard payment card, QIWI, Sberbank Internet banking, Svyaznoy, as well as other money and electronic transfer operators. The amount deposited must correspond to the tariff plan. If subsequent periods of the tariff plan are not paid for within six months in a row, the agreement with the subscriber is terminated. The broadcast of all channels is stopped and the entrance to your personal account is blocked.

Mobile application “TV Guide”

The provider has its own application for Android and iOS. It's called TV Guide. You can download it from the official downloader: Google Play or AppStore for free.

The functionality of the application is similar to the capabilities of the account:

1. to account or . For the mobile application, the same login and password are used as for the account on the computer.
2. and viewing statements of past expenses.
3. Ordering new packages, managing services.
4. and general information.

Main features of your personal account

For Telecard subscribers, a personal account makes it possible to monitor the status of connected services at any time. The functionality of the cabinet includes the following options:

• Checking and replenishing your balance.
• Changing the subscriber's personal data.
• Watch a TV program on the channels included in the package.
• Ordering additional services (cancelling the connected ones).
• Accumulation and spending of bonuses.
• Receive notifications about the start of your favorite movie/show.
• Chat with technical support operators.
• Receive messages about upcoming promotions.
• Notifying the client about planned preventive maintenance.

How to check balance by card number

The key to successful use of Telecard services is timely replenishment of the balance

It is important to monitor the status of funds in the account and, if necessary, deposit money. You can track your balance through your personal account after logging in

After logging in, you will see up-to-date information regarding your “Telecard”: tariff, balance, number of bonuses.

Without registration, you won’t be able to find out your balance or use many options.

Payment via the Internet by card number

The provider offers clients different payment methods for Telecard services. When you log into your personal account, you will see the “Payment” section. There are several ways to deposit money into your account:

• Via Qiwi terminals or e-wallet.
• Yandex.Money, WebMoney.
• Bank cards.
• “Telecard” payment cards are purchased at the provider’s office.
• In the stores “Svyaznoy”, “Eldorado”, “Euroset”.
• At a Sberbank branch.

A fast and convenient method of payment is through your personal account using the “Telecard” number. You will also need a card from any Russian bank. Log in to the website and select “Bank cards” in the payment section. The system will prompt you to select a tariff from the list.

From your personal account, the system will redirect you directly to the payment page. You will need payment card details, CVV (three digits on the back of the plastic), first/last name of the holder, card expiration date. Confirm the payment; if the transaction is successful, the balance will be replenished.

Disabling and changing the service package through your personal account

Packages marked with a plus sign are available for connection. If there is a checkmark next to the desired channel, it means that it is included in your tariff plan by default.

After selecting the channel, check the box next to the indicated cost of the service and click “Apply”.

Fill out the order form and click “Connect”.

To disable an unnecessary service, log into your personal account and open the “Manage Subscriptions” menu. Deactivate the package.

How to check Telecard balance by card number

The simplest way to check your Telecard subscription is to visit the provider’s official website. To obtain the necessary information via the Internet, you will need:

1. Open the page my.telekarta.tv.
2. Enter the access card number.
3. Pass the robot verification by entering a small confirmation code.
4. Click the “check” button.
5. Wait for the result with a detailed list of all active subscriptions and information about the balance of money in the account.

There is no need to do anything additional, and therefore the described approach should be called as simple and convenient as possible. Among its main advantages:

• no need to log in and visit your account;
• speed of obtaining results;
• minimum requirements for those wishing to obtain information.

To pay for a Telecard with a Sberbank card (or any other Visa, MasterCard or Mir card), you need to go through several steps.

• Unlimited
• Standard
• Light (promotional)
• Favorite (archived)

• Orion express personal account

Choose the one that suits you. After this, you will be redirected to a page with a form for entering payment details:

• Access card - you need to enter the number of the Telecard access card that you want to top up
• Email address - the email address with which you registered an account in your Telecard personal account. It should receive a payment receipt from the Uniteller service
• Payment amount - enter the amount you would like to top up the card with.

After confirmation of payment, your account will be replenished.

It is important to note! Previously, payment through the Sberbank Online service was available on Telecard. At the moment this option does not exist yet

Therefore, you have to pay as standard. Although this removes a certain service fee.

Online

• Prepaid card
• QIWI Wallet
• Bank cards
• Yandex money

Other payment methods

• QIWI terminals
• Svyaznoy
• Euroset
• El Dorado
• Cyberplat
• Sberbank of the Russian Federation
• Payment system RURU

If you do not currently have access to the Internet, you can find out your Telecard balance by number by calling the company’s hotline. The hotline operates 24 hours a day and the call is absolutely free throughout Russia. In order to find out the necessary information you need:

• dial 8 (800) 100 104 7 (hotline phone numbers must be indicated in the contract and on the official website);
• wait for the operator's response;
• clearly tell the employee the card number;
• indicate what information you are interested in.

Every user who is used to watching television via satellite knows that high-quality broadcasting requires regular payment. It may be symbolic, but money is needed. Payment must be made regularly, otherwise the card will be blocked, and the satellite will no longer be able to operate in the mode to which viewers are accustomed. To prevent this from happening, it is advisable to monitor the account status and regularly transfer funds to it.

• 
  Setting up the “telecard”

Let's find out how much money is in your personal account and whether it is enough to renew your subscription. You can find out this in your personal account, taking advantage of all the advantages of the provider. They will show here:

• Additional services;
• They will allow you to watch TV channels that have just appeared among the list of services offered, and for which you can pay for a subscription;
• View account details, and you can also check your Telecard balance through your account;
• The user receives messages about current discounts in his personal account;
• Through your personal account you can top up your balance with a bank card and perform other procedures.

In addition, you can check the balance on your Telecard account via your phone. A very simple and convenient way:

• Call the number or send SMS to 8 (800) 100-10-47;
• When the operator picks up the phone, be prepared to provide the number of the access card from Telecard, as well as the name of the person to whom the TV satellite is registered;
• You may need to provide the installation address to fully verify your identity;
• In just a moment, the situation on your account will be described to you.

And if you want to know how to check your balance via the Internet, then send a request from the website www.telekarta.tv.

Telekarta TV clients can receive questions and required information by contacting the hotline. All you need for this:

• Dial number 8-800-100-10-47;
• Wait for the consultant's response;
• Provide Telecard details;
• Request the required information, for example, account status;
• Listen to the answer;
• End the call.

The service is absolutely free throughout the Russian Federation. It can be used around the clock and is available 24/7.

Application Personal account Telekarta TV

With this application you can:

• Manage your subscription and receive information about connected services;
• Monitor your balance and top up your account;
• Keep track of bonuses;
• View payment details;
• Use “Promised payment”;
• Top up your account using payment cards;
• Receive notifications about the start of your favorite programs;
• Manage several Telecard subscriber cards at once;
• Participate in promotions and special offers of Telecard;
• Receive information about satellite television installers closest to you.

To use this application, you only need the login information for your personal account that was specified during registration (login, password).

Checking your account balance in the TV Guide TV mobile application from Telekart

The provider provides mobile device users with a convenient way to monitor the status of subscriptions and Telecard account balance. To do this, just install a special application called “TV Guide” on your gadget running iOS or Android. It is multifunctional, free, with a concise and understandable interface. The functionality of the application is as follows:

• TV program of all popular channels of the basic package;
• a convenient system for filtering programs by genre, topic and start time of programs;
• a concise description is provided for each content;
• settings for notifications about the start of programs of interest to the user;
• subscription management;
• checking the balance and replenishing a TV subscriber’s personal account;
• viewing payment details and other useful functions.

Important! The application also requires authorization. You should use the same data as for accessing your account on the provider’s website.

Telecard channel packages and their prices

Packages are designed for people with different needs. The company offers a variety of television services to suit every taste. The cost varies and depends on the number of TV channels and the availability of digital quality, for example HD. As for the proposed tariffs and the price of the TV card in 2020, the following channel packages are currently available:

1. “Master”, which includes more than 145 channels and costs 149 rubles per month. In addition, you will need to pay a monthly connection fee of 59 rubles. If you want to subscribe for a year, then the price will be 117 rubles per month. Thus, it turns out to be much cheaper;
2. "Leader" with 225 high-definition channels. Has a large selection of the most popular Russian television channels. The cost per month is 249 rubles. But if you decide to leave a connection request for a year in advance, then the amount per month will be 166 rubles;
3. "Premier" - has more than 250 Russian and foreign channels. To connect for a month, deposit the amount of 339 rubles. In addition, a monthly subscription renewal fee is paid. It is 309 rubles. As for the annual subscription to receive the package, then the amount of 333 rubles must be paid per month.
4. “Pioneer” is a promotional package that has approximately 100 channels in the list and is suitable for new clients of the Telekarta company. The main Russian channels and some foreign ones are collected here. The tariff is very profitable, because you need to pay 75 rubles per month. An annual subscription will cost 670 rubles.

Master

The Master channel package is designed for families. The most famous national and foreign channels and subcategories of knowledge and entertainment, cinema, sports, children's, and HD channels are collected here. Among the popular ones are Pervy, STS, REN, Domashny, TNT, Lyubimoe Kino, Moscow 24 and many others.

Leader

This package has a more extended list. Here, too, the basis is made up of Russian TV channels: First, Katun 24, TV 1000, TV 1000 Action, TV 1000 Russian Cinema, Karusel, STS, REN.

Premier

Premier tariff channels include a large list of numerous channels. Once connected, get access to a variety of entertainment programs. Among them are the most popular First, Katun 24, TV 1000, First Channel HD, TV 1000 Action, 1000 Russian Cinema, Russia 1, Viasat Sport and many others.

Pioneer

This package is a promotional package and has a minimum number of TV channels, namely about 85. There are both standard all-Russian and foreign entertainment ones. A large number of children's and music channels. To connect, you will need additional devices in the form of an interactive receiver and an HD Telecard module.

Telecard online

An advantageous offer from the company allows you to watch TV channels online on your tablet, laptop and even phone. Just connect to the Internet and get unlimited access to satellite TV programs. In addition, you can record the program in the archive in order to review it later.

Standard

“Standard” is considered a package and includes approximately 120 federal channels of various types. The tariff includes children's, musical, tourist, and scientific television programs. You can also add the Viasat add-on to this package.

About the company Telekarta

Telekarta LLC is one of the largest communication brands in Russia. It allows customers to watch satellite TV with hundreds of different channels at a flat rate. The company operates almost throughout the country, providing access to television even on Sakhalin.

The Telekarta company provides services not only to individuals, but also to other operators and TV channels. Partners are provided with additional opportunities through the Orion Express website. Telecard offers:

• Get TV channels to broadcast.
• Conduct live broadcasts to Orion.
• Delivery of the channel via satellite or land.
• Complete creation of a turnkey TV channel.

Rates

Tariffs of the Telekart provider are customizable; they depend on the number of additional services and features, and the type of connection. There are only 4 basic packages.

As additional services, the service offers to connect:

• Movie channels.
• Children's packages.
• Sports channels.
• Connecting to services via the Internet.

User’s “Personal Account” on the Telecards website: its functions and purpose

An indispensable section on the website for owners of the Telecard satellite TV set is their personal account. All its functions will become available only after registration.

Before purchasing the kit, registration in the “Personal Account” is not available due to the user not having the necessary data for registration.

After registering in your “Personal Account” you will be able to:

• see what services are currently connected and find out exactly when they end;
• find out the card balance in the system, which will allow you to draw conclusions about the need to replenish it in the near future;
• view the history of payments made previously;
• ask any question regarding the operation of the Telecard, its validity period, and account balance. In the case when such a question is asked from the “Personal Account”, and not through a form on the website, the technical support specialist can see all the information about the user, which makes it possible to assess the situation more objectively and give a comprehensive answer.

In order to gain access to all functions of your “Personal Account”, you must log in to it. This can be done on the website by clicking the corresponding button in the upper right corner of the window.

If you are logging into the site for the first time, you must register:

1. Click on the “Registration” button.
2. The system will require the card number that comes with the satellite TV set.

1. After entering the number, click on “Continue” and perform all the actions required by the system.

A section of the site called “Useful Information” is very useful for subscribers. In it you can find up-to-date information regarding new tariffs, the introduction of new channels and methods of connecting satellite TV.

In addition, the section contains a video that will be useful to those who are just planning to become a full-fledged Telecard subscriber: the videos will clearly and briefly tell you everything a beginner needs to know.

Viewing this section can eliminate the need to ask your question to the support service, the answer to which comes depending on the workload of the company’s employees.

For those who do not have the opportunity to regularly visit the site and follow news and promotions, it is possible to use more mobile capabilities. This is a community on the VKontakte social network and a mobile application for Android smartphones.

The latter is endowed with functions similar to the “Personal Account” on the official website. Entry into it is possible only after registration, i.e. after entering the card number supplied with the satellite TV equipment.

After entering personal data in the mobile application, a convenient and intuitive menu will become available, with which you can receive all the relevant information

The Telecards community on the social network is a mixture of a source of current company news and communication between satellite TV owners. It’s convenient because you don’t have to ask a question to technical support, but ask the “experienced” ones in a thematic community discussion.

Finding a community is simple: you need to type the combination “VK telecard” in a search engine and click on the first link. This opportunity is available only to registered users of the VKontakte social network.

Top up your Telecard balance

Of course, from time to time you will have to deposit money into your own Telecard personal account. You can do this in one of the following ways:

• Bank card;
• Payment card;
• Via electronic payment webmoney or Yandex.Money.

Fundamentally, the replenishment procedure is identical in each case. All you need to do is select your preferred payment option and follow the system prompts. For example, depositing money through a bank card is carried out by performing the following operations:

• Authorization on the website or application;
• Clicking the “Payment” button;
• Select the required method “Using a bank card” from the menu.

Considering all the advantages and ease of use of the service, many Continent TV customers prefer to switch to Telecard. High signal quality, excellent support, ease of checking the balance, ease of replenishing an account, promptly informing users about promotions, discounts and new offers play a decisive role in this.

In order to transfer money to a Telecard account, several simple methods are used:

1. Make a payment through the Telecard website.

1. Top up your account through the online banking service (Sberbank).

This procedure is available to those users who have a personal account at the bank. The operation proceeds as follows:

• Pass authorization in the Sberbank Online service;
• Go to “Payments and transfers”;
• Select “Payment for purchases” and enter “Telecard”;
• If you need to clarify a specific operator, enter your region or city, for example, Krasnoyarsk;
• Enter the data from your personal account, the amount and other parameters that the system requests;
• But the replenishment is preceded by payment confirmation, which comes in the form of an SMS with a code.

It is very convenient that this payment can be made regularly and you can use the services of the provider without worrying about how much money is in your account and whether it is enough for a subscription.

1. Electronic payment offices.

This is also a very convenient service for Qiwi, Yandex.Money, Webmoney, PayPal, etc. account holders.

Connection steps

To connect profitable and high-quality television, you need to go through several steps:

In the window that opens, fill in all the necessary data. The company provides the opportunity to connect in installments; if you need it, you need to click in the square opposite this line.

The manager will contact you to clarify the information and agree on the date and time of connection.

1. Purchase equipment or, if the technical settings meet, use the old one. The standard set includes a smart card, satellite dish, converter, cable and connectors.
2. Tune the antenna to the Intelsat 15 frequency. Be sure to select the speed and image format.
3. Insert the card into the receiver.
4. Your personal account will allow you to control payment deadlines and package validity, generate statements of all receipts and debits from your personal account, and receive information about the status of your bonus account.

The entrance to your personal account is located on the main page. You will need to log in using your username and password. If such data is not available, you can find it out by calling the hotline.

Personal account in the browser

Satellites and coverage, antennas, frequencies and transponders for tuning Continent TV

The satellite equipment is based on the Star-2 site, which includes 22 Ku-extension transponders. Transponder beams are directed towards the Middle East, Indian Ocean and the Russian Federation (4 devices with a 36 MHz band).

The satellite was launched into the sky on November 30, 2009 at approximately 12 am Moscow time. In geostationary orbit, Intelsat-15 replaced the heavily outdated Intelsat 709.

It is currently possible to receive channels belonging to the entire Russian Federation.

For reception, you need to purchase and install a satellite dish with a circumference of 60 centimeters for the central region of the country and up to 1.5 meters on the outskirts of the country. Everything will depend on the area where the owner of the TV is located.

Coverage map

To determine the antenna diameter, an existing map of the satellite signal coverage area for satellite television broadcasting (Intelsat 15 and Horizons 2) is used.

For example, throughout the Yekaterinburg region there is enough equipment in the “Supral 0.6” version, which is enough to ensure high-quality TV viewing.

To reliably receive a signal from a satellite in adverse weather conditions, it is possible to increase the antenna circumference to 0.8 or 0.9 meters. In this case, high-quality television signal reception will be 100% ensured in the city of Yekaterinburg under various weather conditions, including bad ones.

To receive the television package you will need the following devices:

• antenna from 60 cm and more;
• universal converter providing linear polarization;
• cable;
• satellite receiver;
• smart access card.

There are 2 basic modifications of receivers offered by Kontinent TV and manufactured by Coship:

1. The receiver, which is made to standard resolution, is called CSD01/IR .
2. CHD02/IR – equipment for watching TV, providing high quality HDTV, and allowing you to record programs to an external USB drive.

Receivers have 1 Irdeto decoder with the need to attach a decoding card to a specific numbered receiver (CSSN ID using Irdeto Secure Silicon technology).

Changing the package of services provided

The user, at his own request, can expand the purchased tariff with additional services.

Additional services

They differ in the topics they provide and the number of channels available. For some there is an age restriction: for example, the “1001 Nights” channel package.

The validity period of the additional service is one month, the cost is indicated separately. You must renew monthly - otherwise, after the end of the subscription, the service will be disabled. To activate, simply select the desired TV channel and pay for it.

There are other activation methods:

• Through call center operators. You need to call 8-800-100-1047 and indicate the service you want to connect;
• Use email to send an application to the provider’s address;
• The client comes to the Telekarta office and leaves a paper application to connect additional content.

Telecard hotline phone number

There is a technical support service for Telecard subscribers. You can contact the operator by calling the toll-free number 8 (800) 100 1047. From abroad you can call +7 (495) 781 4103. Calls are paid, check with your operator for tariffs.

There is also an option “We will call you back”. The button is located at the bottom of the site.

After clicking it, enter your name, city and phone number for a call back. A technical support representative will call you back.