Activation/authorization/registration
Activation is a process during which a key is sent to your hardware (more specifically, your smart card or SIM card) to decrypt the encrypted signal. This key also contains information about the subscription period and the list of channels for a specific combination of “smart (or SIM) card + equipment ID + subscriber’s personal account.”
Activation is necessary to confirm the binding of a specific equipment ID to the card inserted into it and the subscriber agreement. It is after activation that the smart or SIM card “understands” which set of channels you have paid for and for how long.
FAQ
Payment was not made on time and the channels are blocked.
If you have a debt, you have paid it off, but the television does not show, you need to either call technical support and ask the operator to reactivate the equipment, or turn on the set-top box and wait a few hours.
How to find out the balance if you forgot your personal account number, lost a contract, etc.
By calling technical support you can restore all the necessary data and find out your balance. You will need to provide the passport details of the owner of the contract, and, if necessary, the ID number of the set-top box and smart card.
How can I pay for MTS satellite TV?
If there is no money on the balance, will any channels be shown?
Yes, you will have access to several unencrypted channels.
Is it possible to find out the balance of MTS satellite TV online (via the Internet), without logging into your personal account?
There is no such option yet, but MTS is constantly working to improve the service for subscribers.
I deposited money into my personal account, how do I know if the payment went through?
All of the methods described above allow you not only to find out the balance, but also to clarify the fate of a specific payment.
On the site
If you have access to the Internet, then go to this page lk.ug.mts.ru/#/satellite_testview, enter the numbers of the set-top box (module) and smart card in the appropriate fields, click on the “Activate” button.
An interactive set-top box, if there is a 3G signal at the installation location, does not need to be activated. The first time you turn it on and start searching for channels, this will happen without additional action on your part. If there is no mobile Internet network, use the methods described above.
Important! Any of the listed authorization methods will activate your equipment for a test period of 10 days. During this time, the seller (an employee of an MTS communication store or an official dealer) must transfer the original of your contract to MTS. Until this happens, you will only have access to the Basic channel package, regardless of the additional packages you select. After MTS receives your contract, the subscription will be activated in full.
If you purchased equipment in a retail network (MVideo, DNS, Tekhnosila, Trade Corporation, Online Trade, Eldorado, etc.), then the contract is concluded online by filling out this form: https://lk.ug.mts.ru/#/ satellite
Possible faults
Experience shows that users do not always have all procedures painless, so the table below contains common problems and ways to eliminate them.
| Malfunction | Solution |
| The message “self-registration is not possible” appeared. | A paper contract is required. You can find out about the nearest registration point on the hotline. |
| In response to activation, I received an SMS with the text “equipment activated.” | Activation is not required as it was performed previously. |
| The message “the smart card is not activated to work with this decoder” appeared. | The user did not activate the card using the above methods or inserted it into equipment of third-party providers. |
| The equipment does not work after a long pause. | Re-activation is required by calling the hotline. |
| It is not possible to complete the registration because the equipment is installed in a place where there is no mobile or Internet connection (at the dacha). | Activation can be performed from anywhere, the main thing is that at the time of activation the receiver or TV (if using a conditional access module) is turned off. |
SELF-REGISTRATION
This is concluding an agreement with MTS online (via the Internet). Replaces signing a paper contract. Suitable only for linear equipment (HD set-top box and cam module); a contract for an interactive set-top box cannot be concluded in this way.
As we already wrote above, if you bought equipment in retail chains or online stores, then the contract is not signed on paper, but you need to go through the self-registration procedure.
This can be done through the online form. Go to the website https://lk.ug.mts.ru/#/satellite and fill out all the required fields:
- Full Name
- Date of Birth
- Passport series and number, by whom and when issued
- Registration address
- Smart card number
- Chip ID number
- Connection address
- Phone number
An SMS with a code will be sent to your specified phone number, which must be entered in the “Code” field.
After self-registration, you will be sent an SMS with your personal account number. At this point, the procedure can be considered completed and the contract concluded.
What problems can you encounter during activation, and how to solve them?
Knowing how to activate MTS satellite television, you can do the necessary work yourself. But even if you follow all the steps correctly, certain difficulties may arise.
Let's look at them in more detail:
- "No signal" error. In this case, make sure that all cables are connected correctly. Insufficient contact at the connection points can lead to a similar situation. The reason may also be bad weather conditions, under which there will be no contact at all. A common explanation for the error is technical work on the provider’s side. In this case, activation is impossible and you will have to wait.
- Error with code E. To obtain detailed information about the causes of the error, you need to contact the MTS call center or look at the transcript on the organization’s website. When another letter appears, you can talk about problems with TV.
- Sound and video are different. In this case, you should reset the settings to factory settings.
- Not all channels are available. Sometimes, after configuration and activation, the system finds only part of the MTS satellite TV programs. In this case, simply update the list.
- The remote control doesn't work.
As can be seen from the article, connecting and activating MTS satellite TV should not cause difficulties. Any user can easily cope with this task, even without special skills and knowledge of technical issues. As for the setup itself, the process is more labor-intensive and may require calling a specialist to solve it.
In any case, MTS clients have access to a hotline, with the help of which they can quickly resolve any difficulties that arise.
The operator helps connect the equipment, go through activation and links the client’s data to his personal account. In addition, it can be used to solve technical difficulties if they arise when performing the work discussed above or when using the service. If our article helped you, please like it!
Features of satellite television from MTS
MTS entered the satellite television market relatively recently. But thanks to the high quality of broadcasting, a large selection of TV channels and the moderate cost of services, MTS TV is actively gaining popularity.
The price of installation equipment varies from 3600 to 4490 rubles, the monthly subscription fee is 250.
The main package includes 232 channels in excellent quality, 40 of them in HD format. All TV channels are presented in 12 categories. And in this abundance, everyone will be able to find content to their liking.
MTS also provides a number of additional services - these are interactive services, a TV guide, TV replay, parental control, and a media player. It is possible to record TV broadcasts on external media. You can watch film premieres at any convenient time.
Important! The coverage area of MTS satellite television covers the entire territory of Russia. The exceptions are the Kamchatka Territory and the Chukotka Autonomous Okrug.
Coverage of the territory of the Russian Federation with MTS satellite signal
Customer Reviews
Let's look at the reviews about the MTS Smart credit and debit card:
Andrey, Rostov-on-Don. I use the card as a regular credit card, I do not strive to receive a discount on communications. Overall, I’m happy with everything except the cash withdrawal fee (too expensive). I think it’s possible to give some kind of bonuses for timely return of money and active use of the card. Recommended, but not for regular use, I think you can find better conditions.
Irina, Moscow. I signed up for a debit card just for the free use of communications, because it costs quite a lot of money per month, considering my work. Constantly on the phone, sometimes even long-distance calls. In this case, the card helps out; you just need to spend 20 thousand rubles. I recommend it for regular use, because there is no annual maintenance.
Nikita, Novosibirsk. I don't like credit cards because they are a bottomless swamp from which it is impossible to climb out. To save money, I signed up for a debit card from MTS Bank, because the ATM was near my house, and then I got involved. Everyday expenses on food and utilities save me 500 rubles a month on communications. Convenient enough. Otherwise, the card is not impressive; there are no additional “goodies”.
Antenna
When choosing an antenna, pay attention to the diameter. For most regions, the optimal diameter of a satellite dish is 0.6 meters. Antennas with a diameter of 0.9 meters are recommended to be installed in regions with weaker signals, for example, in the Kaliningrad region, Primorsky Territory, the Republic of Sakha, Yakutia and Karelia.
You can also keep the antenna from your previous provider. When setting it up, it is enough to redirect it to another satellite and change the converter to a linear one.
conclusions
Thus, MTS TV is a unique service that gives its subscribers the opportunity to connect to Satellite or Interactive television. A large package of tariffs is available to users at a low price. If you pay a one-time subscription for a year, the price is even lower.
The instructions for registering MTS TV Satellite TV and Interactive TV are simple and clear. However, the process of transferring the original contract to the company may take up to ten days. At this time, you can only watch TV channels from the “Basic” package. As soon as the contract is transferred, you will have access to all paid subscriptions.
Cam module or set-top box
Here we pay attention to the characteristics of the existing TV. The kit with a cam module is suitable for TVs that have a built-in DVB-S2 receiver and support the HEVC format. For other TVs, we purchase a set-top box from MTS. The number of cam modules or set-top boxes must correspond to the number of TVs.
You will also need a bracket, a coaxial cable for connection, a 2 °F connector and other little things. All this is included in the company's basic installation equipment package.
MTS installation equipment kit
What it is
A smart card for a TV is a device for accessing cable or satellite television. It decrypts the signal from the satellite and in return provides data about the subscriber - information about subscriptions, tariffs, etc. It looks like a bank card with a chip and information printed on the surface. Smart cards are used by many operators, but for each of them they are unique, that is, the connection goes to a specific provider and user . That is why it is not enough to buy and configure a card; you need to register and activate it to get started.
The connection is made directly to the TV, if a conditional access module is used, or through a set-top box. In the first case, the TV must have a corresponding built-in receiver and CI connector. The plastic card is inserted face up into the CAM module. Next, the module is placed in the slot, while the TV must be turned off. If the TV is not equipped with a CI slot, then the card is inserted into the receiver, which acts as an intermediary between the access card, satellite and TV.
Important! You can connect satellite television from MTS using a CAM module for 3,840 rubles. The price includes a CAM module, a smart card and a month of subscription.
It is more profitable to buy a promotional kit with a 0.6 m satellite dish, CAM or set-top box, and a smart card for 3,990 rubles. As part of the promotion, a subscription to the “Advanced” package will cost 125 rubles per month. It includes 196 channels, of which 35 are HD and 2 UHD. In this case, the paid amount is returned to the subscriber's account. It can be used to pay for subscriptions.
Personal account functions
When you go to your own personal account, you will have access to the following information on TV:
- Contract number (aka personal account);
- Connected tariff plan and balance status;
- Existing tariffs, additional services and the possibility of connecting them;
- History of payments for services;
- Payment methods from lk;
- Restoring access and changing password;
- Editing your information to update it;
- Connection of SMS notification (balance, replenishment, need for payment).
