Error when playing “Failed to start playback” on Rostelecom - how to fix it?

The playback.exe file from iCode Systems Limited is part of the iCatcher Console. playback.exe located in e:Program FilesCommon FilesiCode SystemsPlayback with file size 139264.00 bytes, file version 5.3.14.21433, signature 6A3E1FFF03E7ABD30DA2E5AC0C38A235.

There are many processes running on your system that are consuming CPU and memory resources. Some of these processes appear to be malicious files attacking your computer. To fix critical playback.exe , download Asmwsoft PC Optimizer and install it on your computer

1- Clean up junk files to fix playback.exe that has stopped working due to an error.

  1. Launch the Asmwsoft Pc Optimizer application.
  2. Then from the main window select “Clean Junk Files”.
  3. When a new window appears, click on the “start” button and wait until the search ends.
  4. then click on the “Select All” button.
  5. Click on the “start cleaning” button.

2- Clean the registry to fix playback.exe that has stopped working due to an error.

3- Setting up Windows to fix critical playback.exe errors:

  1. Right-click My Computer on your desktop and select Properties.
  2. Select "Advanced system settings" from the menu on the left.
  3. In the "Performance" section, click on the "Options" button.
  4. Click on the “data Execution prevention” tab.
  5. Select the option » Turn on DEP for all programs and services . ".
  6. Click on the "add" button and select the playback.exe
    , and then click on the "open" button.
  7. Click on the "ok" button and restart your computer.

37 total votes , 20 say they won't delete it and 17 say they will delete it from their computer.

What should you do with the playback.exe file?

Some error messages you may receive related to the playback.exe file

(playback.exe) has encountered a problem and needs to close. We apologize for the inconvenience.

(playback.exe) stopped working.

playback.exe. This program is not responding.

(playback.exe) - Application error: the instruction at 0xXXXXXX referenced memory error, the memory could not be read. Click OK to end the program.

(playback.exe) is not a valid Windows application error.

(playback.exe) is missing or not found.

Online video does not work on Android phone or tablet

There are many reasons for this. On older device models, the Flash plugin may not be available. This is one of the reasons. Different sites use different reproduction methods. Some are supported by a specific gadget, others are not. This problem often occurs on OS versions 4.4 Kitkat and earlier.

Browser installation

The best method to solve this problem for OS below version 4.4-4.0 is to install an additional browser that supports the Flash plugin from the Google store.

For operating systems from version 5, it is not guaranteed that the method will solve the problem. However, it's worth a try. For modern Android, there are various methods: installing an additional player, customizing the display, and so on. Here is a list of browser applications that support Flash:

After downloading and installing, check if the video will display. The problem will probably go away. This is especially true for sites using Flash. Software such as UC, Dolphin, Maxthon are less common because fewer people have downloaded them. However, these programs support the plugins needed to play the media.

We recommend you try this method. You might like these programs more than the standard Android version. Some are faster and have more features. In addition, they support many of the plugins needed to view media on the Internet.

Installing Flash

Another working method for early versions of the Android operating system is to download and install Flash on your phone or tablet. But keep in mind that after Android 4.0 the system does not support the plugin; it is impossible to find it in the official Google store. The fact is that the program is not needed for modern devices. Download the apk file from a trusted site to avoid infecting your smartphone with viruses.

Playback errors

Error ErrorExplanation
That page isn't availableThe requested page does not exist. The page you requested does not exist. Try checking the web address. Try checking the web address.
This video isn't availableThe video file does not exist or the video has not yet been published. Either the video does not exist or the video has not been published yet. Check the web address or notify the video owner to publish the video. Check the web address or notify the owner of the video to publish the video.
This may not be for you. This may not be for you It looks like you don't have permission to view the video. It looks like you don't have permission to watch the video. You can contact the owner of the video to request permission. You can contact the video owner to request permission.
Wait a few minutes. Give us a few more minutes The video is still being sent or processed. The video is still either uploading or being processing. Please try again later." Try again later.
Your upload is taking longer than averageVideos can still be sent or processed. The video is still either uploading or processing. Large video files or low-speed networks may affect sending times. Larger video files or lower-speed networks can affect upload times. You may have interrupted the sending. It is possible that the upload may have been interrupted. Please try again later or, if you are the submitter, check the status of the video on the " My Videos " page. Try again later or if you are the uploader, check the status of your video in the My videos page.
Something is wrong with this videoSomething went wrong while sending the video. Something went wrong when uploading the video. Try sending the video again. Please try uploading the video again.
It looks like cookies are blockedA browser setting or plugin blocks third-party cookies and prevents playback. A browser setting or plugin is blocking third-party cookies and preventing playback. For playback to work, disable extensions or change your browser privacy settings to enable third-party cookies. For playback to work, disable your extensions or change your browser's privacy settings to enable third-party cookies. Alternatively, you can select View in New Window to play in a new window. Alternatively, you can select View in new window to playback in a new window.
The thread client has moved and must be enabled before it can be used. Your Stream tenant has moved and must be turned back on before you can use it. After you move a customer tenant to a new data center, your Office 365 global admin must go to the Azure portal and enable user support to sign in to the Microsoft Streaming Service. After moving your Stream tenant to a new data center, your Office 365 Global Admin must go to the Azure portal and turn on Enabled for users to sign in for the Microsoft Stream Service. Read more: Block Signing for Microsoft Stream. For details, see Block sign-ups for Microsoft Stream.

What to do if it says “failed to start playback” on Rostelecom

The error “failed to start playback” when playing by Rostelecom, as already mentioned, is accompanied by a black screen. However, there is no audio and video. Follow these steps:

  1. Reboot the router by unplugging the device from the outlet.
  2. It will help if this procedure has not been done for a long time, and the router was not flashed in time. The result is a lack of signal only on some channels and a black screen with the corresponding error message.
  3. Check the correct connection of the LAN cable (must be HDMI) and its compliance in the IPTV settings:
  • reconnect the cable if it is inserted into the wrong connector of the router;
  • change the TV settings - press the “Source” button on the remote control and in the window that opens, specify the desired signal type.
  1. The cable is probably coming loose - try unplugging the wire and reconnecting it.
  2. Check to see if the cable is damaged and replace if this is the problem.
  3. If you connect interactive television via a computer and an error occurs during playback, temporarily disable the antivirus and firewall (also called firewall) installed on your PC - they can block video traffic on the Internet.
  4. Perhaps there was an accident on the Rostelecom line and after the problem is fixed, the broadcast will resume.
  5. If the television is connected through a router, then be sure to make additional settings (you will find them on the Internet provider’s website) and reboot the device.

  6. When only basic channels are available, but others show errors, look at the payment for services - the connection period may have expired after the last payment and pay the debt.
  7. Review the settings; there is a possibility that voluntary access blocking was accidentally enabled.

If the problem cannot be fixed on your own, call technical support and have a technician come to your home.
It will help resolve a router malfunction or identify a device malfunction. It may also be that you did not notice a small damage on the LAN cable. The technician will find the problem and fix it. We hope that with the help of our tips, the “failed to start playback” error on Rostelecom has been resolved, and you can enjoy your favorite movies and shows again.

Learn More

For more information about playback-related error codes, please refer to this article. For more details about all playback related error codes, please check here.

For a list of officially supported browsers, see the support FAQ article in the support forum. For a list of officially supported browsers, please visit the support FAQ on the Support forum.

If you are still having problems, you can post a question in the support forum. If you are still having trouble, feel free to ask a question on our support forum.

Search for other solutions.

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Downloaded video does not open

As you know, there are a large number of formats, and not all of them are supported by Android phones. As in a similar case with a computer, you need to install a codec. A codec is a program that encodes and decodes information to optimally reduce their size with the least loss of quality. As you understand, we need to decode the file in order to play it.

There are two solutions. The first is to download formats that do not require codecs for Android:

The second is to install the codec or player from the Play Market or another source. Remember that the system player can only be removed if you have root rights, and third-party ones may contain annoying advertising.

Are you sure that the format is readable, but the video does not work or does it incorrectly? Find out if other videos are showing. Maybe you just have a damaged file.

Don't know what video format? It’s okay if it’s not indicated at the end with a dot after the name. Open the file location. Long-press the video title for a few seconds. A menu will appear. Select More, then Details (or Info). One of the lines contains information about the file format. This is what you need to rely on when choosing a codec or player when video does not work on Android.

There is sound, but no picture

Most likely, everything worked fine on the phone before. It's worth thinking about recently turned on and downloaded applications. Perhaps they are not made well. What programs affect the display of the picture?

Erase or force stop programs that fit one of the descriptions. If you can’t decide, reset the settings (note that data will be deleted, including some contacts). You can also boot into Safe Mode.

To do this, restart your smartphone. When the splash screen with the manufacturer's name appears, hold down the volume down or up button (depending on the manufacturer) until the device turns on. The message “Safe Mode” will appear. Are the videos displayed normally in this state? So it's a matter of applications.

Can't play Android videos in safe mode? Then the reason is in the parameters. Go to Display Settings and Accessibility. Uncheck the “Live Display” (found in “CyanogenMod”), “Color Correction”, “High Contrast Color” and “Color Invert” settings. The problem will be resolved.

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