How to disable Megafon TV in your personal account - 6 working methods

Subscription to MegaFon TV often occurs without the knowledge of the subscriber. Watching a harmless free video entails daily charges from your mobile phone, which is why there are many complaints about MegaFon television on the Internet. Money begins to be constantly debited from the account.

Here's what users write. Aharybin: “...I myself came across 600 rubles of written off money. This trick works strangely. I installed the Megafon application from Megafon.TV. I filtered out the films available on promotion (for free) and watched one film. and that’s it... Every day the counter turned on for 19 rubles. I discovered it when 600 rubles came up.”

You can avoid expenses by correctly disabling the service in time. To disable Megafon TV, you need to use one of the online services - on a computer, smartphone or TV. If this is not possible, then the company’s specialists will always come to the rescue - by phone or in person in the office.

Disabling the service usually does not cause problems. It's simple - you need to disable all subscriptions, then the subscription fee will stop being charged, and access to TV will be closed.

Method 1: through your personal account

The easiest way to disable it is through your personal account. To do this, just follow these steps:

1. Go to the official Megafon website and log in to your account.
2. Scroll to the very bottom of the page and click on the “Megafon TV” item.
3. Go to the “Packages” menu, and then select “Connected”.

   Go to the section with connected Megafon services

4. Next to the desired package, click on the “Disable package” button.
   Click on the “Disable” button
5. We confirm the action by clicking on the corresponding button.

After disabling the service, money will no longer be debited from the balance. At any time you can re-enable the selected option.

In the application for Smart TV

If a subscriber watched Megafon TV channels on his TV, it means he used the Smart TV application. You can also delete a subscription there if you no longer need it.

To do this you need to do the following:

1. Make sure your TV is connected to the Internet.
2. Go to the Megafon TV application.
3. If the application is not installed, you can find it in the application directory.
4. When you log in for the first time, you need to log in - enter your username and password.
5. In the menu, select the section with subscriptions.
6. Disable all active packages.

The service is controlled on the screen using a regular remote control.

Not all TVs are suitable for this service. Only produced by LG, Samsung, Panasonic, Sony, Philips. The device will be released no earlier than 2012-2016 - each model has its own deadline. For TVs and set-top boxes based on Android TV, the application is always available.

Method 2: via Mediamix

This method is suitable for use on both a computer and a phone. To prevent accidental mistakes, we recommend following the instructions:

1. Go to the Mediamax website.
2. We authorize in your personal account, where the login is a phone number, and the password is a combination of numbers received in an SMS message.

   Go to your MegaFon personal account

3. In your personal account, we find the required subscription (in our case, Megafon TV) and click on the disable button.

You can make sure that the service is disabled by clicking on the “Subscription to the portal” item. If everything is done correctly, the “Disabled” status will be displayed.

Disabling a subscription to Megafon TV when contacting a communication salon

If you cannot turn off the service yourself, you have the right to seek help from the nearest Megafon communication store. In the company office, they will turn off all the functions right in front of you, and will also show and tell you how to do everything yourself. Be sure to take your passport with you so that you can prove that you are the owner of the phone number on which you want to disconnect.

A map of salons on the operator’s official website will help you find an office nearby. Enter the name of your city and the street where you live in the field. The nearest offices will be shown to you.

Find your nearest office on the map

Method 3: via USSD request

If you need to quickly disable the service, but there is no Internet access, you can send the appropriate USSD request. The commands are divided depending on the selected connection type:

• *506#0#1# - suitable if the connection was made to a regular TV.
• *506#0#2# - suitable if the connection was made to an 18+ TV.

Disabling the Megafon TV service via USSD request *506#0#11#

After sending the request, an SMS message will be sent to your phone, which will notify you that the service has been successfully disabled.

Via Megafon TV service

You can unsubscribe from one or more subscriptions to Megafon TV channels directly from the service website at https://megafon.tv/.

Next, the subscriber needs to log in to the official program page that opens using his contact number and password.

Then click on the button to go to the “Packages” section. A list of all packages provided by the company will open.

Select an unnecessary package from the list and click on it to open access to channel subscription management.

In the lower right corner, click the active inscription: “Disable the service.”

Method 5: Call a technical support operator

You can disable the service by making a personal call to the technical support operator. This is done as follows:

1. We make a call to number 5050.
2. We go through the identification of the owner of the SIM card, that is, we name the full name, code word and, if necessary, passport data.
3. Please disable your subscription to Megafon TV.
4. We are waiting for the technical support employee to complete the operation.

In this case, you will also receive an SMS message about the successful deactivation of the service.

Methods to disable the service

Megafon has provided a large number of options for disabling the Media Portal service. I think it would be useful to list the details of how to disable Megafon TV on your device.

Call the contact center

• This simplest disconnection option starts by dialing the toll-free number 88005500500 (as an alternative, you can use numbers 0500 or +79261110500);
• To disconnect, the consultant will need information from the client’s passport and contract number. I advise you not to forget about this - otherwise the operator will not be able to provide his assistance, because he will not be convinced of the need for this operation;
• It will be important for the specialist to find out who owns this phone number - if the last name of the person who contacted them does not match and the one for which the number is registered, the operator may well interrupt the provision of assistance by demanding the real owner of the number;
• If the person who owns the number is successfully identified, the consultant will not have much difficulty disabling the unnecessary service. At the user's request, he can provide complete information on how to do this himself. In this case, instructions can be received in a message;

Due to the busyness of the center, you often have to wait up to 15 minutes for a response.

Via SMS text to number 5060

The success of disabling this method will depend on knowing the correct name of the package that needs to be disabled.

In order to cancel the “Basic” package, you need to do the following:

• Send a message to number 5060, in the text of which enter “stop1”, and to disable the “18+ Package” the text of the message to the same number should be “stop2”;
• Literally immediately you will receive a message informing you that the option was successfully removed. However, it is enough to make a small mistake when ordering a deactivation; the response message will indicate an unsuccessful attempt - that it was not possible to cancel the service.

Method 6: via mobile application

Any Megafon subscriber can install a proprietary application on their phone and use it to monitor their balance and connected services. This program can be downloaded not only from Google Play, but also from the App Store. After installation you need to do the following:

1. We perform authorization in your personal account.
2. Go to the “Service Guide” section.
3. We find the required subscription, in this case Megafon TV.
4. Click on the corresponding button to turn it off.

As you can see, everything is very simple and convenient.

Description

Once you connect Megafon-TV, you can watch videos on any device, including PCs and smartphones. Various television programs will become available to you. Thanks to the service, you will be able to:

• Browse 50 different channels using the basic version.
• Choose any theme package
• Manage either through the phone menu.
• Choose the most suitable tariff.

It is important to know that there are tariff plans where Megafon-TV is not subject to tariffication. You can watch TV shows without overpaying for traffic.

The process of determining the media mix

The process of selecting channels for promoting a company’s product consists of three successive stages: identifying all opportunities for communication, identifying mandatory and secondary promotion channels, selecting communication channels from the point of view of a media placement strategy.

First stage: full list of channels

The first step is to evaluate the entire range of media channels that can be used to tell the target audience about the product. Knowledge about the behavior and pastime of the target audience allows you to identify all possible communication channels.

Media channels can be both conventional (live TV, radio, press, Internet, outdoor advertising) and non-standard (video games, special events, any institutions - schools and universities for schoolchildren and students).

It is important to find a media channel that will allow maximum coverage of only the target audience and make targeted contact, will have high involvement and willingness of the target audience to perceive the brand message and optimal cost (i.e. return on investment - the contact should generate sales for the company)

How to determine the channels with which the target audience is in contact?

Conduct a study (survey, interview, etc.) in which the brand’s target audience will have to talk about how they spend their standard day (from morning to evening). You can divide the description of pastime into weekdays and weekends.

Stage two: essential and non-essential media

After a list of all possible methods of communication with the target audience has been compiled, it is necessary to identify mandatory and possible media channels for use. How to do it?

Each communication channel is designed to solve different problems. All media channels can be divided into 3 large groups: wide-reach or mass media channels, direct response channels (i.e., involving quick feedback from the contact) and point-of-sale media. The choice of the list of possible media channels will depend on the goals of the campaign:

When choosing media channels, you should rely on historical experience - which media channels worked more effectively in the past, on the competitive landscape - which media channels are characteristic of the category. At this stage, you should also predict the costs of creating creative materials for each type of media. It may turn out that the cost of creating creative materials for using the channel will be too high for the company.

Stage Three: Final Media Mix

At this stage, it is necessary to draw up a final list of communication channels used in product promotion. For this task, it is necessary to determine the type of media mix strategy: a media concentration approach (using a narrow number of media channels) or a media differentiation approach (using the widest possible number of media channels).

Media concentration approach

The media concentration approach means that a company uses one or as narrow a number of media channels as possible when promoting a product. This approach is used if the advertising budget is relatively low and is able to provide an acceptable share of voice only in one or several communication channels; if it is necessary to achieve high contact frequency, regularity of contact and audience coverage (for impulse goods); if a limited number of promotion channels can reach almost 100% of the audience.

Media differentiation approach

The media differentiation approach means that the company uses a wide number of media channels when promoting a product. This product promotion strategy is used if using a narrow number of channels achieves a low percentage of audience coverage (the target audience is too highly differentiated by media channels); if the use of a narrow set of media channels does not achieve promotion goals; Using multiple media channels allows you to optimize your promotion budget.

Previous article:

Tariffing and payment

As for payment issues, all packages are charged daily. And those who think that you can watch Megafon-TV for free will immediately be disappointed: only the main package is free, the connection to which is provided without payment for a period of 30 days for evaluation in order to interest a potential client. But even if you look at the current tariffs, you can confidently say that they are not only low, but simply ridiculous:

• "Children's HD" - 9 rubles/day.
• "Kino HD" - 9 rubles/day.
• "Amedia premium HD" - 7 rubles/day.
• “Sports HD” - 5 rubles/day.
• “Cognitive HD” - 9 rubles/day.
• “18+” - 9 rubles/day.
• “Our football HD” - 7 rubles/day.
• “Basic” - 5 rubles/day.

Connectivity

The “Internet-VIP” option can be activated on all tariffs from MTS, with the exception of such plans as “SMART mini”, “SMART”, “SMART+”, “SMART Nonstop”, “SMART Unlimited”, “iPad”, “SIM” , the entire line “Online”, “Cool”, “Caring”, “Mayak”, “1-2-3”, “Personnel X5”, “400 for 600” and “1000 for 1300” and all their variants.

This option does not work and is mutually exclusive with the following MTS options: “Internet Mini”, “Internet Maxi”, “Internet Unlimited”, “BIT”, “SuperBIT”, “MTS Tablet”, “Unlimited Start”, “Budget” Unlimited", "Unlimited Online", "Internet Lawlessness", "Internet Super", with packages "Connect-100", "Connect-250", "Connect-500", "Connect-1000", "Connect-3000" ", "Bonus Connect-200" and any of their variants.

If the “Internet-VIP” option is available, the “BIT Smart” and “SuperBIT Smart” options are not available for connection. If the “Internet VIP” and “Mini BIT” options are available, the conditions of the “Internet VIP” option apply.