The MTS set-top box is a very complex hardware and software complex. As with any device of this class, problems occur. They can be associated either with violations in the operation of the authorization system, or with random failures or loss of settings. The device displays error codes on the TV screen, allowing you to understand what the user needs to do if the MTS TV set-top box does not work.
The EKT DCD 2304 HD set-top box includes:
EKT DCD 2304 decoder capabilities
Using the EKT DCD 2304 HD set-top box allows you to:
- watch TV channels in high definition;
- Pause the program so you can watch it later
- TV show from the moment it stopped;
- Record your favorite program onto a USB drive and watch it later;
- Listen to music, view photos and videos from a removable flash drive.
While promoting digital TV, MTS not only sells equipment for it, but also provides it for rent. And to install it, you can call a specialist to your home.
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Connecting the EKT DCD 2304 digital decoder yourself:
Installing and connecting the EKT DCD 2304 HD decoder is not difficult and you can do it yourself. To do this, you should take the following steps:
- connect the antenna wire to the receiver;
- connect the set-top box to the TV using either an HDMI cable or an RCA cable;
- activate the remote control by inserting batteries into it;
- Important: install the SIM card with the decoder turned off, without using any force;
- connect the HD set-top box to the electrical network;
- After turning on the TV, set up the HD decoder, selecting the appropriate menu language and TV program size, not forgetting to search for channels;
- configure the control panel.
Download the complete instructions for connecting the EKT DCD 2304 set-top box - here.
And you can enjoy watching MTS digital television programs.
Methods for unlocking the MTS TV remote control
Modern mobile operators, in addition to cellular communications, offer users advanced features, including satellite television. Interactive TV from MTS is a relatively new service, but it has quickly become popular. Using a set-top box, subscribers can watch channels in HD TV format, but in some cases problems arise with the use of the equipment, in particular with the remote control. The issue of unlocking the control device in the absence of reactions to button presses worries many users, and the problem mainly arises due to improper operation. You can solve the problem on your own, without resorting to the services of a specialist. We will look at how to do this correctly.
Simple mistakes
Common simple errors are situations that users often encounter and do not show serious failures. To eliminate them, it is often enough to restart the MTS TV set-top box or select the correct playback parameters.
No image on screen
If the TV shows a message about no signal or displays AV in the corner of the screen, it means that the wrong input port is selected on it . It is worth switching to the correct one to which the set-top box is connected.
If the user is sure that the correct port is selected, it is necessary to check the integrity of the cable. If it is not possible to diagnose the causes of the problem, it is recommended to try connecting the device to another TV or contact an MTS service center for repairs.
No channels
If the channel list fails, you need to reset the set-top box to factory settings. How to do this is described in detail in the operating instructions for the specific model. After this, an automatic channel search is carried out.
Important! In the case of the CAM module, a reset is not required. You just need to do a second search.
No sound or incorrect language selection
Some channels broadcast multiple audio tracks. How to choose the right one, you should find out in the operating instructions for the TV. The problem when there is no sound from a flash drive when playing a movie is solved in a similar way: just select the correct audio track.
Sound and picture are out of sync
Desync (delay or overtaking of sound by picture) has several methods of elimination:
- the set-top box needs to be reset to factory settings and search for channels;
- using indicators of signal level and quality, it is necessary to adjust the position of the antenna until optimal performance is obtained;
- you need to check the antenna cable, the condition of the F-connectors and, if necessary, carry out repairs and cleaning.
Advice! If you use the CAM module, it is recommended to turn off and turn on the TV, and then search for channels again.
One of the channels has disappeared
MTS periodically changes the composition of channels within a particular subscription.
Advice! To keep up to date with what is happening, it is recommended to follow the news section on the provider’s website.
The channel may have disappeared from the list due to adjustments made. The user needs to re-search. To do this, the set-top box is first reset to factory settings. There is no need to do this with the CAM module.
No sound on all channels
Most often, this situation occurs when connecting a set-top box via an HDMI interface. Maybe:
- the cable version does not match the TV port version;
- the cable has damaged cores;
- There is damage on the wire connectors.
In all cases, it is recommended to start by replacing the cable. If there are traces of oxides or rust on the connectors, they are cleaned with an old toothbrush. When all else fails, you can connect the set-top box via an analog interface, RCA tulips.
The image freezes, crumbles into cubes, ripples
The cause of this problem is poor signal quality. It is recommended to install amplifiers in a distribution network with dividers, check the condition of the cable, F-connectors, and all points with contact groups, including connectors and equipment sockets.
How to unlock the MTS console remote control
When a mobile operator provides digital TV services, an agreement is concluded between the parties and the user is provided with a set-top box with a control panel. The control device is powered by batteries and allows you to control the channels provided by interactive television using infrared rays to transmit the signal, while the remote control, like other equipment, requires configuration.
The question of how to unlock the remote control for an MTS HD set-top box most often arises when there is no response from the control device. Moreover, if the remote control does not respond to commands, we are not always talking about its direct blocking or malfunction. It usually turns out that the problem is due to discharged batteries, so you need to start diagnosing them with them. In this case, the solution to the problem will be to simply replace the batteries.
You can check the functionality of the remote control (the method is suitable for any remote control) using the turned on smartphone camera (it displays infrared radiation waves), for which we point the remote control LED at the camera lens and press one or more buttons on the remote control. If the light blinks, the device is working properly, otherwise we change the batteries and try again, since the indicator will light up only if the device is working and the batteries have not exhausted their resource.
When a hardware malfunction of the remote control is excluded, you should pay attention to the receiver itself and check the correctness of all connections and the integrity of the cables; sometimes rebooting the set-top box also helps. It is also possible that there is interference along the signal path that prevents the devices from interacting. In the absence of physical provocateurs of the problem, we can conclude that the issue is an incorrect connection or incorrect synchronization settings.
If the reasons are not so trivial, but the remote control device is still blocked, in order to unblock the MTS remote control and ensure normal operation, it is important to pay attention to its model, since this factor determines the nuances of the settings.
What to do if nothing helps
If you have MTS satellite TV connected and the remote control does not work, and following the above steps does not produce results, you can contact the specialists for help. It is important to note that to fix many problems you need special equipment, which is not always available. Moreover, repairs without experience and using improvised means can lead to aggravation of the problem.
First, call support and tell them that the remote control for the MTS set-top box does not work. Explain the circumstances and tell us what exactly led to the malfunction. A call to technical support is available free of charge by calling 0890 for mobile phones or 8-800-25-00-890 for other phones.
The technicians will tell you how to determine the malfunction and what actions are important to take if the remote control suddenly does not work. If it is not possible to quickly eliminate the cause of the malfunction, the person is informed about the location of service centers that can be contacted.
When contacting the service, you must take your passport and agreement with the provider with you. This is necessary to simplify the identification process and speed up service.
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How to unlock the MTS TV remote control
The remote control is a universal device that is also used to control other equipment, so when setting up digital television, the control device is tied not only to the set-top box, but also to the TV. Often the problem lies in the incorrectly selected interaction mode, that is, the remote control switches to controlling the television receiver.
So if, after replacing the batteries, the remote control does not respond to button presses, while infrared radiation is present, you should check whether the device is switched to the TV control mode (the receiver does not respond to commands), which could happen due to the user’s carelessness. In this case, you can unblock the MTS remote control by selecting the mode of interaction with the set-top box. To switch the remote control to control the receiver, press the corresponding button to switch the mode, the LED indicator under it should blink once. Thus, the method directly depends on the cause of the problem.
In some cases, the lack of responses from the remote control is caused by a hardware malfunction, which arose, for example, due to mechanical damage or moisture getting under the device’s body.
Possible problems
Regardless of the factors that lead to disruptions in the operation of digital television, several signs appear when watching:
- The picture and sound disappear intermittently. The set-top box receives a low-quality signal due to a weak antenna. Observed immediately upon switching on.
- Freezing the image, showing it “in cubes”. This indicates obvious interference in signal reception, which is created by both faulty equipment and external factors.
- Doesn't show anything - no signal. These are mainly planned works, changing the broadcast frequency or completely closing the broadcast. In rare cases, the settings of TV channels on a digital set-top box are lost.
Possible problems can only be in the equipment itself or in an external factor that affects the operation of digital television. This can be caused by a malfunction in any equipment:
- Antenna. As a result of its poor sensitivity or failure of the receiver amplifier, a weak signal is received by the TV. To obtain a high-quality image, it is necessary to accept 60% of the incoming signal power.
- Console. It often freezes when running on an old version of the software or when the cable connection to the connector is loose.
- TV. It is not uncommon for a malfunction to result from the use of Chinese-made equipment with “crooked” firmware. If your TV freezes when watching digital channels, you need to reflash it. The cost will be approximately 2 thousand rubles.
It is possible that the problem may occur due to several of the reasons listed above.
In other cases, the transmission of low-quality images occurs due to external factors, namely:
- Bad weather. Strong winds or cloudy conditions may adversely affect the equipment.
- Climatic conditions. In this case, the TV shows noise due to scattering of the incoming signal;
- Engineering works. The provider performs repairs or scheduled work.
- The broadcast of the program has been stopped.
Most of all cases of freezing can be resolved independently and you do not need to be a specialist in the field of digital television. Below we will consider a guide for each case when the TV is glitchy.
