NTV Plus hotline: phone number, support service

NTV-Plus is one of the first satellite operators that appeared in Russia in the mid-90s, or more precisely in 1996. NTV Plus is a popular, in-demand and relevant provider, whose services are used by more than 1,000,000 people.

Almost immediately after the company launched, the need arose to provide assistance to clients. An NTV Plus hotline and electronic help were organized. The support service provides access to the interface, services, and provides assistance in solving problems for thousands of users. Support staff will provide assistance within a short time. We will find out how support functions, whether it is possible to send an electronic request, etc. How to call the NTV hotline?

Free telephone number of NTV Plus hotline

If you have feedback, you can always count on qualified assistance from specialists, which will be provided immediately. The phone number is free, you can call it from any region of the country and you don’t have to pay for a long-distance call; the company covers the costs. To contact the hotline operator, use the telephone number 8 (800) 555-67-89. You can call it both from a city landline and from mobile communications; in any case, the call will be free.

The NTV Plus customer support center operates around the clock, you can call at any time convenient for you. The conversation time with the operator is also not limited, you can ask any questions you are interested in, a specialist will answer them and provide detailed information on the issue that interests you.

Programs on NTV.

The NTV television program is replete with rating programs - Today, Emergency, Jury Trial, Honest Monday, Main Road, Housing Issue and TV series - Law and Order, Return of Mukhtar - 2, Streets of Broken Lanterns, Capercaillie, etc. In addition, you can watch educational ones on NTV programs: Their Morals - a program about culture and traditions in other countries, and School of Scandal - a program about the Russian language and the processes of influence of other languages on it. Some NTV programs

have no analogues on central Russian television: Main Road, School of Scandal.

Phone number for Moscow residents

If you live in Moscow and use the company's services, you can use a local number, it is a city number, so the payment for the call will depend on your telecom operator. Calling this phone allows you to significantly save time and get an answer faster if you are a city resident.

NTV Plus hotline, how to write to support

What issues can experts help with?

NTV Plus is one of the largest satellite television operators in the Russian Federation. The support service not only helps to convey information about services to the consumer, but also helps to understand emerging problems, for example, customers often ask the following questions:

Information about the company's services, current offers, connection costs.
Equipment debugging. Subscribers often have problems setting up channels or equipment on their own. Sometimes a system malfunction may occur that requires operator intervention.
Call a repairman to your home.
Questions regarding connecting a service to a new location, switching to another tariff, paying for services, replacing broken equipment.
If you want to cancel the operator's services, you should also call the hotline.

The list of questions, of course, is not limited to this; the presence of a hotline allows the company to directly contact its clients, help them, and quickly share information. Consumers have the opportunity to quickly resolve an unlimited number of issues. Operators will always listen to your problem, delve into it and suggest a convenient and quick solution.

NTV - Our TeleVision.

Today NTV

the only private television channel that has the status of an all-Russian television company, which NTV received according to the decree of the President of Russia on January 21, 1998. NTV is not only a popular channel, but also a highly professional channel, which is confirmed by the annual prizes of the Russian Television Academy TEFI. The channel's team consists of highly qualified television journalists and an active patriotic position.

The abbreviation NTV does not mean anything, and when creating the TV channel, the team agreed not to decipher it in any way. But in the process of work, the channel repeatedly played with all possible meanings of the name. Over the years of its existence, it was “Our”, “New”, “Independent” and “New Year’s” Television. However, viewers perceive the channel precisely as “Our Television Vision,” since this image best conveys the current theme of NTV as a socially oriented channel.

Response time and specialist competence

Operators respond quickly; on average, a response takes a few minutes; as a rule, you can get through immediately, but not always. In rare cases, you may need to wait up to half an hour for a response. The rush happens mainly when the communication line malfunctions. The rest of the time, as a rule, there is always a free operator of the company’s call center.

The Ministry of Health hotline operates 24 hours a day

The company’s new number 8 (800) 555-6789 is a single exit point for all calls, so any client can use it completely free of charge, regardless of where they live and the type of device from which they are calling.

The NTV Plus hotline is available to clients. Contact center employees will answer any questions you may have related to the provision of television services and help resolve any problems that may arise.

Toll-free NTV Plus hotline:

Corporate clients and legal entities can also call the operator on this phone number and receive professional advice on all services provided. All calls from mobile and landline phones are absolutely free for residents of all regions of Russia.

NTV Plus support service for Moscow residents:

Calls to this number are charged according to the tariffs of your operator.

NTV Plus is a Russian satellite television operator, the first to offer paid services in this area. The company's subscribers have access to more than 280 channels of various content.

Hotline number of Plus Bank, how to write to support service

Official website: https://ntvplus.ru
Personal account: https://service.ntvplus.ru
Frequently asked questions: https://ntvplus.ru/abonents/faq
Email

Noticed a mistake? Is your phone number not current? Let us know and we will fix everything as soon as possible.

NTV online

The channel can be watched not only on TV. On the official NTV website www.ntv.ru there are online and offline modes, so you can watch your favorite show at any time. In addition, there is an NTV television program and a description of all broadcast programs. NTV is not afraid of sharp corners and “inconvenient” questions, revealing maximum information to its viewers, and in return receives sincere love and affection. This is confirmed by incredibly high ratings, and the fact that many TV viewers prefer NTV to all other channels.

Technical support and assistance for NTV plus subscribers

Technical support for NTV Plus subscribers is provided by calling 8-800-555-67-89 Attention! When contacting the NTV Plus Subscriber Support Service, please be prepared to provide the number of your subscription agreement, as well as the last name, first name and patronymic of the person to whom the agreement is registered. This will help NTV Plus consultants quickly help you resolve the issue.

Customer service department: phone: 8-800-555-67-89

General questions and questions about subscription fees: [email protected]

Applications for changing the subscription option, suspension of services, copies of payment documents, renewal of the contract: [email protected]

NTV-Plus is one of the first satellite operators that appeared in Russia in the mid-90s, or more precisely in 1996. NTV Plus is a popular, in-demand and relevant provider, whose services are used by more than 1,000,000 people.

NTV Plus technical support contacts: phone numbers, addresses

NTV+ was one of the first to offer satellite television in Russia. It not only provides its subscribers with an impressive list of channels, but also maintains feedback with them. If you have any questions, you can contact the operator using one of the methods listed below.

NTV+ hotline numbers

You can call the operator using the NTV Plus hotline. This is for Moscow residents. The call is charged according to the tariffs of the telecom operator. For subscribers in other regions, there is a free telephone number for the NTV Plus hotline - 88005556789. You can call it from both a landline and a mobile phone.

Technical support works around the clock, so you can make a call at any time convenient for the client.

You can call the operator free of charge to receive advice on the following issues:

connections;
existing or connected services;
receiving technical support.

Communication via instant messengers and email

For the convenience of customers, the NTV plus operator has launched technical support through popular instant messengers: these include: Whatsapp, Viber and Skype . The first two are used in chat mode, the latter allows both correspondence and calls. There is only one contact phone number for communication via WhatsApp or Viber.

In addition to instant messengers, you can also contact the operator by email by sending a letter to the following address. By email you can perform the following actions:

renewal of the contract;
transferring payment from one account to another;
pausing or resuming channel viewing;
termination of an agreement.

For each of the listed actions, you must attach a supporting document. This could be a copy of the payment receipt, an application for renewal of the contract, and so on. Attached documents must have the extension .rtf, .jpg, .xls, .tif or .pdf. Archived documents will not be considered. The answer will come a few hours after the request for information.

The message must indicate the contract number or smart card. Otherwise, the operator will not be able to identify the client.

Before contacting the customer service department, you can try to find the answer to your question yourself. The most common ones are in the Find the Answer section.

SMS support

Subscribers of mobile operators MTS, Beeline and Megafon can independently manage NTV plus services . To do this, activate the service of sending SMS messages to the short number 6788. Tariffs for all operators are the same, the cost of one message is 1.5 rubles.

When connecting to the service, you can select the feedback language. To install the Russian language, send an SMS with the text: card number # 102. All text is written together, without spaces.

By sending SMS commands you can perform a number of actions. This:

connecting or disconnecting a package of channels, each of them having its own code;
subscription management;
requesting information about the status of a personal account;
connection .

The correct text of the SMS message consists of the smart card number, the hash sign and the command number. All characters are written together. Example message: 123456789123#102.

Access to your personal account can be obtained both on the company’s official website and in the mobile application. After registration, all necessary functions become available to the user, including communication with technical support.

In the client’s personal account you can:

follow news and promotions carried out by the company;
replenish your personal account;
request an account statement;
connect/disconnect main or additional channel packages;
take advantage of ;
resume/suspend use of services.

Call the master

The NTV Plus company provides its subscribers with the opportunity to use the service of calling a technician to their home.

It will help solve any problem, be it replacing equipment, changing a subscription, renewing/suspension of using company services, and so on. The cost of the service depends on the work performed by the master.

If he is called to troubleshoot technical problems with the provider’s equipment, the call will be free.

Contacts for support of legal entities

There is a separate NTV Plus hotline for legal entities. Moreover, organizations can find out the information they are interested in either by calling the support service +7(495)784-61-20 or by fax. The official fax number is +7(495)755-56-69. You can also send requests by email - [email protected]

All important information, including editorial contacts for advertising, can be found on the company’s official website.

Source: //Otvet.tv/sputnikovoe/problemy/sposoby-svyazi-s-podderzhkoj-ntv-plyus.html

How to write to NTV Plus support service?

The support phone number is available 24 hours a day; it is not always convenient to call the number (operators are busy, etc.). Some users have many reasons why it is easier to send a message online. The company agreed to the meeting and launched several services and forms with which you can send and receive a response online. So:

The “Write to us” tab located on the website of the NTV Plus provider -. A fairly convenient feedback form where you can ask a question and leave a complaint or claim;
Writing messages to an email address;
Using the mobile application in the “Technical Support” section.

Additionally, as an experiment, users were asked to join the provider’s social networks. networks VKontakte, Odnoklassniki, Facebook, Instagram. In addition to news, operational reports about problems in work, here you can ask questions to the administrators personally or leave a comment under the post. This informal way of communication is more suitable for an active Internet audience. You have to wait longer for answers, but the ability to communicate with other users allows you to solve a lot of problems even without specialists.

The company chose to answer the most frequently asked questions in a special section on the website. Frequently asked questions are concentrated there, where the answer is provided in detailed form and often with step-by-step instructions (very important when the user encounters difficulties in setting up the equipment).

What is the NTV Plus hotline number?

The hotline was created to provide prompt assistance to customers; unlike electronic means of communication, the user receives a response within 1-2 minutes. There is a single hotline number and information where you can contact and get an answer to any questions you may have (tariffs, connection, services, equipment, coverage, etc.).

The NTV Plus phone number operates around the clock throughout the country (Moscow, St. Petersburg, Kazan, Krasnodar, Ryazan, Bryansk, Rostov-on-Don, Krasnoyarsk, Ufa, etc.). So, in case of any problems with equipment, etc., call the number. The code 8800 means that the number is toll-free for calls from mobile and landline phones.

Considering the large flow of requests in the Central region (Moscow region), an additional channel was launched for the capital.

If you are interested in specific office numbers in your region, please contact the indicated numbers for information or go to the website in the “Contacts” section.

How to call the NTV TV channel hotline

8-800-555-67-89 - 24-hour hotline 2005-2019 LLC "Service-332" We will correct the error in the near future. January 2021 at 17:59 NTV hotline phone number Finally, just use the number for its intended purpose.

For example, if you need to give a gift to a girl, you can call the Oriflame center and get comprehensive advice on cosmetics.

But you can also call there just like that, asking the dispatcher whether the Oriflame lipstick contains lamb fat (lamb fat is used to make expensive lipstick, vegetable oils and even margarine are used in cheap ones). The number 8–800 is available to NTV-PLUS subscribers. The call center’s operating hours remain the same – from 09:00 to 21:00 Moscow time.

To connect and manage services, you can also use online services on the website, as well as your personal account, which is accessible, among other things, through the NTV-PLUS Service mobile application. Our news Stay up to date with our news and special offers.

The blue screen goes digital Only the Arctic tundra, fjords, glaciers and polar bears.

Hotline NTV phone

We started calling further after approval of an hour, so after 4 we received the first approval from the bank, they prepared the documents for another 3 hours.

I ask them to show the documents, they are silent, then some chief scammer Ruslan drove up and began to brainwash us... The documents indicated the amount of 480,000 tons.

rubles, she really confused me, but he started saying that it comes with insurance for five years, that he doesn’t, you can refuse at any time, that you will pay a maximum of 5,000 a month for 5 years if you refuse, I asked again several times, to which he assured me that this is 100%.

When signing the contract, the cost of the car was indicated as 219,900 rubles and upon return a penalty of 10% was paid. Arriving home, we open the documents and there are completely different prices. As a result, we have to pay the bank 1,300,000 rubles in 5 years!

I am sitting with a small child on the second day, the milk disappeared, the child was 6 months old, my husband gives his entire salary for a loan of 17,000

“Control call” (NTV): how to apply

By the way, their website includes an online consultant, it’s very convenient to place an order, you can find out all the details, this was probably one of the decisive factors when choosing a place to live.

We were told in this store that apparently our receiver is not compatible with the NTV + module.

buy our receiver worth 6 thousand rubles.

I paid 129 rubles into my account to activate the 'educational' channel package - how to do this? Hello, this is the third evening we have not shown any channels (almost all of them, even the main ones: first, Russia, TNT, STS, etc.)

d), it shows everything during the day, but not in the evening, tell me what to do. We arrived home only on February 8 and your NTV does not show any access rights, although I paid for everything in January for super sport and basic.

30 minutes of waiting on the phone - PAID CALL - ended in nothing! At the same time, the Ab-fee was increased almost double. I’m switching to Tricolor!!! I will tell everyone that NTV Plus is a frivolous company.

NTV plus support phone number

Moscow, Varshavskoe highway, 125, 10 section, no. 1, 117545. The content of the letter should consist of the question that has arisen and the client’s contact information.

Call a specialist.
A technician will help you solve the problem; he will come to your home as soon as possible and fix the technical problem. For the call and solution of the service, you will need to pay the specialist according to the price list.

NTV Plus provides high-quality technical support, which can be provided in any convenient way for clients.

Source: //dtp-sovetnik.ru/kak-pozvonit-na-telekanal-ntv-gorjachaja-linija-96930/

They say that in order for a person to show his true colors, he must be given at least a little power. In reality, this is exactly what happens. Often, city officials and representatives of various departments, including public utilities, experience the so-called watchman syndrome.

Therefore, there is a gross violation of consumer rights, the civil code and the rights of Russian residents. Employees of the popular channel offered their approach to solving complex everyday problems. To help ordinary Russian citizens, they released a project called “Control Call” (NTV).

We will tell you further how to apply and become a participant in this program.

Briefly about the television project “Control Call”

“Control Call” is a weekly program, the first episode of which started on August 30, 2014. Published on Saturdays.

According to the creators of the project, the purpose of its development was to fight injustice against the most vulnerable segments of the population: WWII veterans, people with disabilities, parents with many children, orphans, etc.

It is they, as practice shows, who, more often than anyone else, are faced with outright rudeness and ignoring the problems of citizens.

Thus, one of the first problems that the project organizers managed to solve was related to the housing problems of a WWII veteran.

“We were contacted by an elderly man who had been driven to despair by local bureaucrats. There was no water, heating or gas in his house, the roof was leaky and collapsed,” reported journalists and leaders of the “Control Call” project (NTV).

We will tell you how to contact its representatives a little later. Thanks to the intervention of the press and TV channel employees, the problem was resolved.

As a result, officials, whom the pensioner repeatedly and unsuccessfully appealed to, were forced to correct all their shortcomings live.

Composition of the presenters of the “Control Call” project

The central characters in the project are four large, athletic men with “steel muscles and an icy gaze,” and a fragile and self-confident woman, lawyer Maria Matveeva. At the same time, she is a practicing lawyer working in the Matveeva and Partners law firm.

It is also known that professional women’s fitness trainer Valery Loktionov was directly involved in the first versions of the “Control Call” program (NTV, how to access the program can be found in this article).

The essence of the TV project comes down to the following: first, a person who has any problems with government officials contacts representatives of the channel. Then the project team studies materials on the citizens’ case, including legislative acts and other documentation.

After this, the film crew, together with journalists and presenters, and often with the “victims” themselves, goes to the relevant department, whose representatives acted (according to the victim) unlawfully.

Next, we will talk about the principle on which the “Control Call” (NTV) program works, and how to contact them in Novosibirsk and other cities of the Russian Federation if necessary.

How does the program help fight injustice?

It is known that in almost 99% of cases, the television program “Control Call” (NTV) helps solve problems with officials and heads of various services and departments. How to apply? We will provide the telephone number, address and methods of contacting project representatives below.

For example, the presenters of the program managed to solve the problem of a little boy from the Tver region suffering from cerebral palsy. The baby underwent several complex operations on his legs, and for final rehabilitation he needed physical therapy with daily training on a special exercise bike.

However, local officials for a long time refused the boy's mother, citing various reasons.

The problem was resolved only after the child’s mother came to the television project “Control Call” (NTV) for help. The heroine of this story thought for a very long time about how to contact, write or call, until a friend told her about the possibilities of a popular television project.

In each program you can see three similar stories that are not fictional. These are real heroes, problems and lively, sometimes very unpleasant, communication with officials at various levels.

What are the methods of communication with officials?

In most cases, the main “experts” of the television program “Control Call”, NTV (how to apply, reviews of the program can be found here) behave within the framework of current legislation. They refer to current bills and other important documents.

It is interesting that some officials simply cannot withstand the moral and psychological pressure of the project leaders. They try not only to quickly leave the premises where employees of the NTV television company enter to clarify the circumstances, but sometimes they also flee.

Much less often (but not without it), the outwardly “authoritative” show hosts have to literally get involved in a fight, defending the only woman Maria Matveeva, the camera and their own heads. For example, this is exactly what happened on November 26, 2014.

During the filming of one of the episodes in the city of Orenburg, members of the film crew were forced to fend off overly active and aggressive security in the administration at 24 Pobeda Ave.

This situation was also resolved within the framework of the current legislation, as well as with the help of journalists from local TV channels and police officers.

Is it worth contacting the “Control Call” team?

Before contacting or not contacting the “Control Call” broadcast team, we recommend that you first study several series of the project.

And then it makes sense to communicate with relatives, neighbors and acquaintances who previously took part in the program. You can read the reviews.

For example, some network users believe that this is a necessary and promising project created to help ordinary people. Others claim that program representatives help:

resolve conflict situations with officials;
find sources of financing even in difficult situations;
assess the real picture observed among officials and other government representatives;
to restore justice to socially vulnerable segments of the population (return the apartment, improve living conditions), etc.

Operating mode

The NTV Plus hotline operates around the clock, the operating hours are suitable for quickly solving user problems. The opening hours of representative offices in the regions for customer service must be clarified further.

There is often a situation in which you need to quickly contact the organization’s support service or leave a complaint and feedback, in which case you need to call the hotline. In this article you will find out the free telephone number of the NTV hotline.

Quick links:

About company

The NTV channel is broadcast in all regions of the Russian Federation, and the technical signal covers 97% of the population. NTV's target audience is viewers aged 18+, for whom the channel offers a wide range of content: news and socio-political talk shows, TV series and films, entertainment and educational programs, documentaries and social projects.

The NTV news service operates as a 24-hour news channel. Episodes are released almost every hour, sometimes broadcast in parallel from different studios to different orbits. Every weekday, the Directorate of Information provides up to 5 hours of original live content. For many years, the NTV information service has paid special attention to the topic of charity. In 2021, the channel aired more than 80 stories about people in need of help, with the caption of a short number or a charity account.

NTV is a pioneer in the development of new television ideas, formats and genre trends. These are socio-political talk shows, lifestyle programs, big game shows, drama series, social projects and others. NTV is the largest producer of action-packed serial content, which is in demand both in the Russian and international markets.