Conditions for replacing equipment
MTS can change the prefix to a module if several standard requirements are met. They are listed on the company’s website and boil down to the following points:
- The TV device must be in good working order and operational, without signs of external or internal damage.
- The exchange can be carried out no more than once a year.
- The device must have the minimum required configuration.
- The device must not be out of warranty for it to be exchanged.
There are several nuances that depend on whether the equipment is rented or owned. I will tell you about them below.
When you decide to change your device, for example, you choose to replace the MTS set-top box with a new one, the order will be as follows:
- Assemble the complete set. This includes the receiver itself, the power adapter and other cables that came with the kit.
- Submit a request for a replacement through the company's showroom or by calling the contact center.
- A specialist visit will be scheduled. He will take your device and give you a new one.
- After this, you can enjoy the work of your new device.
First turn on and setup.
Turning on this device is simple and easy, even a person with little technical understanding can handle it. It's quite simple:
- We insert the HDMI cable into the corresponding connectors and insert the plug into the socket. After this, you can either wait for it to turn on, or turn on the device using the button on the case.
- After these steps, following the prompts on the screen, the remote control is synchronized and a Google Chrome account is created, and then we press the button to agree to the terms of use.
The operating system can complete and select movies, as well as manage subscriptions and regulate the list of channels.
Nuances of using the remote control
The main highlight of the device is the remote control - it has a voice input function and a numeric keypad, that is, we can specify movies by voice and the application itself will find them. And another pleasant bonus will be the ability to use a regular smartphone instead of a remote control, which greatly simplifies the process. This is not the end of the bonuses of the remote control of this set-top box - it is universal and this control can be easily used when watching simple TV. The gadget is ideal and easy to set up and, as mentioned above, to use.
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If the equipment is owned
If you have already purchased MTS equipment, you will not be able to change it. The company does not replace your working device. But you can buy a new one, or rent one.
If the device is faulty (for example, it does not turn on at all), then there is an option to replace the MTS set-top box with a new one, or with a CAM module. In this case, a warranty claim will occur. But the device must meet all the conditions specified at the beginning of the article. There should also be no visible signs of violation of the operating and storage conditions of the gadget.
Equipment provided
To receive signals, MTS provides a wide selection of equipment. So, to successfully connect to Satellite TV, you will need one of the TV set-top boxes, an antenna, a converter and its accessories. All these items are included in different sets of equipment that can be ordered from MTS when choosing your tariff.
Purchasing a set of equipment is a prerequisite for connecting to Satellite TV. You will also need to activate the “Basic for a year” or “Basic for a month” package. The equipment is available for purchase in MTS showrooms, as well as in retail chains.
The standard installation kit contains an antenna (optional 0.6 m or 0.9 m) with attached mounting elements, a converter, and a coaxial cable. The cost of such a kit will be 1200 rubles.
At the same time, you can choose a different set depending on the signal strength in your area, as well as your preferences. For example, you can connect a set without an antenna with a monthly subscription already provided, or a Satellite TV set with a CAM module (conditional access module, an analogue of an adapter).
Equipment sets differ mainly in the included subscription and the ability to use Interactive Satellite TV, as well as the presence of an antenna.
You can connect the equipment with the help of an installation specialist who will come to the address you specified in the application, or you can do it yourself. In this case, you will need to follow the instructions in the user manual and reference provided. Also, the installation tips that come with your console will help you with installation.
If the equipment is rented
The company distinguishes two types of rentals - regular and “free use”. In both options, you can replace the device if it meets the described conditions. However, the company’s website states that the exchange of a working TV gadget is paid and amounts to 500 rubles. You can find out more about this nuance from the operator at the time of submitting your application.
Replacing the MTS TV set-top box is possible, as described above, when it is in working order. If it is not working properly, it needs to be diagnosed and possibly replaced under warranty. Exchange is not possible for only one specific model, as indicated on the MTS website.
Regions where the service operates
Not all subscribers can successfully use satellite television from MTS. Thus, residents of Crimea, the Chukotka Autonomous Okrug and the Kamchatka Territory cannot use satellite TV services. At the same time, in the northern regions of the country the signal is poorly received and can cause poor picture quality.
The signal can be best received in the central and southern regions of the country. Most large cities fall within the zone of reliable signal reception. Cities and towns north of Yakutsk fall into the probable reception zone, where there may be problems with communication.
When do you need a CAM module, and when do you need an attachment?
Replacing the MTS set-top box with a KAM module is not necessary in all cases. The CAM module is required precisely to decrypt channels. That is, it is not needed for free digital TV. Your TV, if it has a built-in digital tuner, will be able to recognize channels automatically, without any additional devices. Another thing is satellite or cable channels. They require a device that will not only receive the signal, but also decrypt it. Usually this is an external receiver. But if your TV has a built-in tuner - DVB-C or DVB-S / S2, then you don’t need such a receiver and you can change it. Replacing the MTS satellite television set-top box with a compact CAM module also brings additional advantages:
- getting rid of wires;
- the module is almost invisible;
- there is no need for two remote controls - the TV remote control controls all channels;
So, replacing the MTS TV set-top box with a CAM module is quite simple, and the provider itself is ready to help you, especially if the equipment is rented. Now you know how to get a compact module for smart cards instead of a receiver and watch the same high-quality channels. I hope this information will be useful to you.
Description of MTS TV set-top box.
Cable TV has long since sunk into oblivion, satellite has come in its place and the era of Smart-TV has finally arrived. Conventional TVs have long been replaced by more high-tech models almost everywhere, but such equipment still costs a lot of money and, in fact, few residents of Russia and the CIS now have access to smart TV.
Thanks to the Smart set-top box from MTS, simple and inexpensive access to any digital TV content is available. And it may well replace the coolest SMART TV. The price of the gadget is not high, but with the help of the set-top box, anyone can watch any channels and look at photos, and this device can easily connect to absolutely any TV.
MTS set-top boxes provide access to interactive TV quite legally and quickly.
How it works?
This set-top box is compatible with any TV that has an HDMI connector, from the latest to the oldest. It is also necessary to connect this gadget via a Wi-Fi network. The set-top box has a huge number of functions and is capable of working with any TV, and its power is not inferior to most of its analogues.
Appearance, equipment.
The MTS TV set-top box looks like a black box with USB connectors. This device also has a Micro-USD card slot. The set includes a control panel with a digital keypad equipped with voice search. This miracle of technology can operate on ordinary AA batteries. The set-top box can be easily hidden behind the TV, because its compact dimensions allow this.
If you are going to buy a TV, we recommend the article: recommendations for buying a TV.
Set-top box capabilities.
Using the set-top box, you can watch movies in the highest quality without spending money on an expensive SMART TV, as well as listen to music and view photos from your phone. This gadget from MTS turns on and runs on electricity. The set-top box even passes through the heaviest files without problems, not to mention HD video. This digital device can easily be used as a gaming console. This device gives you access to the world's most popular TV content in excellent quality, and also has the ability to watch Android TV. Thanks to its interactive design and versatility, this device is very popular. The price of this set-top box from MTS is only 3590 rubles.
To enhance your device's content viewing experience, you'll need apps. The most popular of them are described in the article: the best applications for watching TV on an Android console.
Main functions.
Watching interactive TV online, as well as games using this set-top box from MTS is carried out at the highest level and it has a low price compared to its competitors. Another advantage of the device is access to network file storage and versatility of settings. For example, the 12+ mode allows you to make sure that a child cannot watch media with scenes of violence; you can also select suitable films in the application. The set-top box operates on the Android system.
What does the owner of a TV from MTS get?
First of all, this equipment can be characterized by a high coverage area. In almost 95% of the territory of the Russian Federation it is possible to obtain excellent signal quality. And this opens up access to 245 high-definition digital channels broadcast in HDTV format. In addition, there is access to high speed Internet in 3G and 4G networks.
The company recently launched a new satellite, which provides sustained momentum. Powerful transponders provide high-quality signal reception to dishes up to 0.8 meters in diameter.
Installation of a satellite dish provides a guarantee for:
- obtaining a high-quality signal regardless of the installation location;
- wide range of received channels;
- Wi-Fi signal transmission without additional equipment;
- accessibility of installation and ease of adjustment.
The above list of features is not exhaustive, since a lot of pleasant bonuses are hidden in the software installed on the MTS television receiver. In this regard, the user can use:
- interactive functionality from weather to social networks and popular sites;
- automatic software updates;
- an individual schedule for watching programs before they go on air;
- a special function that provides complete information about TV programs.
All these features of satellite TV make it a very tempting option for users.
Receiver setup
Having dealt with the installation and positioning of the satellite receiver, it remains to figure out how to connect and adjust the MTS receiver. However, connecting the set-top box is done before mounting the antenna and does not present any difficulty. To do this, the set-top box is connected with the appropriate cables to the dish and the TV.
Having installed the antenna and achieved the highest quality reception, which is indicated by a bright green scale, you can begin adjusting the receiver. To gain full access to all services and functions provided, the equipment must be authorized.
Thanks to the GSM module built into the set-top box, authorization takes place automatically when the device is turned on for the first time. The main thing is not to forget to enable this function in the menu. If problems arise, you can obtain authorization by sending an SMS message or calling a technical specialist.
After authorizing the equipment, you need to switch the TV to signal reception mode in DVB-S2 format. After that, go to the appropriate menu and search for all available channels.
Important! You can get full access to the services provided by MTS TV only after concluding a contract, otherwise the functionality will be limited to the demo version.
Possible problems
In any business, some difficulties are inevitable, and setting up satellite television is no exception. To diagnose and correct the most common problems, it is enough to use the standard functionality of the equipment.
If during the adjustment process the message “No Signal” appears on the TV screen, the cause may be incorrect positioning of the dish, difficult weather conditions, or damage to the transmitting cable.
The inscription “No channels” indicates the need to return to factory settings. You will also need to set them by default if the video and sound do not match.
If after a search an incomplete list of channels is displayed, an update is carried out, that is, the search starts again. If an error with encoding “E” appears on the screen, you must go to the official MTS website, where there is a complete list of errors with decoding.
Important! If the error has a different prefix, then this indicates a malfunction of the TV itself.
User reviews
Clients who use this service cited a large selection of programs as the main advantage. The “Basic” package includes many thematic channels: customers can choose interesting topics - sports, music, news, etc.
Users also note the quality of image and sound, relatively low price and the ability to connect in remote places, for example, in a country house or village.
Subscribers named temporary problems with access to channels as disadvantages of MTS TV. Occasionally the message “channel encrypted” appeared, despite the fact that the channel was included in the “Basic” package.
Poorly functioning support service and problems connecting the service were also identified as disadvantages of MTS TV. Hotline operators are difficult to reach, and the advice they provide often does not solve problems.
