Overview of the Orion Express personal account: login, registration for subscribers of a satellite television provider

Orion Express Joint Stock Company has been a leader in providing telecommunications services for more than 15 years. The company specializes in providing the population with high-quality digital television broadcasting. All necessary information can be found on the official portal of the provider. To increase efficiency and facilitate the process of cooperation with subscribers, an Orion Express personal account has been developed. There you can pay your bill, manage your connection and perform other operations.

What is Orion Express: a brief overview of the satellite television provider

The company is a Russian satellite television operator that began operating under this brand in 2006. Provides a variety of services, which include:

• Launch of TV channels to the market of the Russian Federation and CIS countries.
• Creation of TV channels based on client content.
• Live broadcasts from HbbTV.
• Conducting surveys and telemarketing.
• Broadcasting TV channels to Telecard subscribers.

Orion is familiar to the average user as a provider of quality services for broadcasting TV channels. Having its own DTH platform “Telekarta”, the provider provides the highest quality of communication.

About the company Telekarta

Telekarta LLC is one of the largest communication brands in Russia. It allows customers to watch satellite TV with hundreds of different channels at a flat rate. The company operates almost throughout the country, providing access to television even on Sakhalin.

Customers can access any number of channels, customize their packages themselves, upgrade to modern equipment and enjoy 24/7 support.

The Telekarta company provides services not only to individuals, but also to other operators and TV channels. Partners are provided with additional opportunities through the Orion Express website. Telecard offers:

• Get TV channels to broadcast.
• Conduct live broadcasts to Orion.
• Delivery of the channel via satellite or land.
• Complete creation of a turnkey TV channel.

Rates

Tariffs of the Telekart provider are customizable; they depend on the number of additional services and features, and the type of connection. There are only 4 basic packages.

As additional services, the service offers to connect:

• Movie channels.
• Children's packages.
• Sports channels.
• Connecting to services via the Internet.

What opportunities are available to Orion users in LC

The user's personal page provides many opportunities. The main advantage is that all issues are resolved remotely. In your account you can control your balance, find out detailed information about payments, and also monitor the expiration of the service.

Do you use personal accounts online?

Always the old fashioned way is more reliable

Online payment and renewal of subscriptions are available. The office has several sections:

• Map information. This is the basis for using the service.
• Subscription management. You can connect additional packages, or change the tariff plan.
• Payment. You can make a payment at any time, and you can also view your balance here

You will be able to customize your account through the Settings section. Correct personal data, change your access password, view your messages. An option to contact support is available online.

Changing the package of services provided

The user, at his own request, can expand the purchased tariff with additional services.

Additional services

They differ in the topics they provide and the number of channels available. For some there is an age restriction: for example, the “1001 Nights” channel package.

The validity period of the additional service is one month, the cost is indicated separately. You must renew monthly - otherwise, after the end of the subscription, the service will be disabled. To activate, simply select the desired TV channel and pay for it.

There are other activation methods:

• Through call center operators. You need to call 8-800-100-1047 and indicate the service you want to connect;
• Use email to send an application to the provider’s address;
• The client comes to the Telekarta office and leaves a paper application to connect additional content.

How to register and log into your Orion Express personal account

It is possible to open access to all sections and services after registering on the site. Registration is available not on the operator’s main website, but on a new resource specially designed for pay TV subscribers. Use a ready-made algorithm:

1. Enter the address https://www.telekarta.tv/ in the search bar of your browser.
2. On the main page of the site, click on the icon with a picture of a man in the upper right corner.
3. In the form that opens, click the “Registration” button.
4. Enter the access card number.
5. Enter your phone number or email. You can change the data entry field by clicking on the line “Another registration method?”.
6. Click the Continue button.
7. You need to fill out a short form, enter all the data correctly.
8. After filling out all the fields, click the “Register” button.

Expert opinion

Shlepova Irina Vasilievna, technical support specialist

If you have any questions, ask them to me.

Previously, the registration procedure was available on the main Orion-Express website. Now the main functionality has been moved to a separate web page. And if something doesn’t work out, contact me and I’ll help you figure it out.

Equipment for receiving Continent TV.

For CONTINENT TV, we chose two basic models of satellite receivers, which are manufactured by Coship.
The first model of the receiver for standard definition is called CSD01/IR, the second is CHD02/IR, a receiver for high-definition television HDTV, which allows you to record programs to an external USB drive. The receivers are equipped with one Irdeto decoder with the ability to link the decoding card to a unique receiver number (ID CSSN using Irdeto Secure Silicon technology). Both receivers are capable of receiving signals with modulation: QPSK and 8PSK in the DVB-S and DVB-S2 standards and MPEG-4 or MPEG-2 compression. Both receivers are produced under a single new brand CONTINENT in two colors: light and dark. Both are decorated in the same style and are in the lower price range. On the front, in standby mode, the indicator light shows the current time, which is automatically set according to satellite data. The receivers have a Russian-language setup and control menu with a good structure with preset setup parameters for all satellite transponders that Orion-Express uses and will use. This will allow Continent TV and VIVA TV to use an electronic program guide (EPG) for a week, receive email and text messages from the operator in Russian, update receiver software from satellite (OTA), etc. Both receivers meet all the necessary requirements and have the necessary certificates. Below you can see the appearance of the basic receivers for Continent TV CSD01/IR

. Front view

CSD01/IR

. Rear view and control panel

Continent CHD02/IR

CHD02/IR

. Front view

CHD02/IR

. Rear view and control panel

In addition to the basic receivers, the operator offers two more models: Continent CSD-03/IR and Continent CHD-04/IR

• All ways to check your telecard balance

In addition, you can use other receivers in conjunction with the Continent CAM module

From May 14, 2010, you can update the firmware version of the Continent CSD-01/IR receiver software. This version corrects errors found during operation and adds various additional features: a new view of the main menu, the ability to sort (delete and move channels), automatic updating of the list of received channels, eight lists of favorite channels and much more. The update process takes a few minutes. To update the Continent CSD-01/IR firmware from a satellite, select “System Settings” in the main menu, then “Software Update” (for more details, see the tuner’s “User Manual”, page 20).

Attention! During the update, do not disconnect the antenna cable and receiver from the power supply. After completing the software update, you must return to factory settings and reboot the receiver.

Login to your personal account Orion Express: all methods step by step

After registration, login to your account is carried out using your login and password. To do this, just follow a few simple steps.

1. Open the official resource of the company at https://www.telekarta.tv/.
2. Call up the menu by clicking on the button in the upper right corner.
3. Click the "Login" button.
4. Enter your username and password.
5. Click the "Login" button.

If the data is entered correctly, you will be taken to your personal page. Here you can select tedious sections, get acquainted with the information and perform various actions. You can also log into your personal account through the provider’s main website at https://www.orion-express.ru/.

Go to personal account

TV program

In the account, the user can view the program schedule for any of the connected channels. The TV show that is currently airing on television is highlighted in bold. Below it is a bar of time remaining until the end of the TV program.

TV program

The breakdown is by channel. The application provides a filter (upper right corner) in which you can configure additional criteria for selecting TV shows.

Sorting options are available by topic and by time of airing. After applying the filter, the subscriber will be provided with a list of TV shows tailored to his requirements.

Filter by topic and time

The channel list supports search function. It is enough to specify the first letters of the desired channel, and the program will display a list of all possible channels that match the subscriber’s search conditions.

By selecting any of the channels, the client will see additional information about the TV show or movie that is currently on air.

Description of the TV show

The description indicates what the program is about, what time it usually airs, and what category it belongs to. If necessary, the client can set an alert. This will allow you not to miss the event next time.

The “Upcoming Issues” section will allow the subscriber to schedule viewing of the next issue.

How to recover your password

The inability to log into your personal account is often due to the fact that you have forgotten the correct combination of your password. But it can be restored remotely. To do this, do the following.

1. Go through the main page of the site https://www.telekarta.tv/ to the login form for your personal account.
2. Click on the line “Forgot your password?”.
3. Enter the access card number.
4. Click the "Restore" button.
5. You will receive either a message on your phone when you register through it, or a recovery link in your mailbox.

Mobile app

You can use the functionality of your Telecard personal account from a mobile phone or tablet. Downloading the application is free, and you can install it from the Play Market and App Store. The capabilities of the mobile version are no different from the browser version. The authorization process is the same - you will need to enter your card number and password.

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Nikita Averin

In 2021 he graduated from the Federal State Budgetary Educational Institution of Higher Education “Saratov State Technical University named after. Gagarina Yu.A.", Saratov, in the field of preparation "Informatics and Computer Science". Currently I am the administrator of the site kabinet-lichnyj.ru. (Author's page)

Orion Telecom hotline number

Orion Telecom subscribers have access to a hotline to help solve any service problems. Consultants answer questions regarding payment for services, debt repayment, and activation of additional services. You may need to provide your personal account number after making the call, so prepare the text of the contract in advance.

Hotline numbers vary depending on the client’s city of residence:

• +7(391) 2-000-000 – Krasnoyarsk;
• +7(3952) 724-721 – Irkutsk;
• +7(39161) 63-000 – Kansk;
• +7(3902) 215-512 – Abakan;
• +7(3953) 373-000 – Bratsk.