Ease of use of technology is always important for the user. If the remote control stops working, you need to know what needs to be done to restore its operation. To do this, first of all, it is necessary to determine the cause of what happened. If the user has the necessary knowledge, he can restore functionality in the shortest possible time.
In this article we will figure out why the Philips TV does not respond to the remote control and sometimes even the power button.
If the remote control does not work, you need to check the following before looking for the reason:
- You need to make sure that your Philips TV is connected to power . If you forgot about this earlier, plug the plug into the socket.
- You need to be sure that there is voltage in the network . There may be a power outage and this is what is causing the problems. To make sure there is voltage, just plug in some electrical appliance into the network.
- It is necessary to check the operation of the television receiver without using the remote control. To do this, you need to set various commands using the control panel and check that the Philips Smart TV responds to buttons.
If the user sees that the electricity is on and the TV is working normally, then if the remote control malfunctions, it is necessary to understand the reasons and put it in order.
No response to old Philips remote
If there's only one way to switch channels, it's easy to figure out what's wrong. For example, when the remote control does not work, but everything can be done from the TV, this gives reason to think that the TV receiving device is faulty. This problem can only be fixed in a workshop.
If the remote control works normally for several minutes, and then loses connection, the most common reason is overheating of the processor, which usually occurs due to poor soldering.
If a signal about switching the channel is given, but the change itself is delayed, then in this case we can assume problems associated with the incorrect operation of the TV receiving device. Most often, this is due to faulty firmware.
Remote control board
The reason that channel switching does not occur at all may be contamination of the board. To correct the situation, simply remove the back cover of the TV and blow out the inside with a vacuum cleaner. However, you need to keep in mind that this is only one of the possible reasons, so it makes sense to contact the service department, which will detect and fix the problem.
If your Philips TV does not respond to the remote control and buttons, often the only solution is to flash the firmware:
Setting up a universal remote control for your Philips TV
To connect a universal remote control to your Philips TV, insert the batteries into the remote control and press the power button. Universal tools for remote control of household appliances are visually no different from branded ones. The structure is something like this:
- nutrition;
- going to the main page (often called “HOME” or indicated by a house icon) - is responsible for switching the console to the main menu;
- "View";
- "Menu";
- "Settings";
- "Reference";
- "Choice";
- channel navigation keys, which are used to move forward and backward;
- "BACK";
- volume change - plus and minus;
- digital field;
- mute (looks like a crossed out speaker;
- multimedia tools - stop, pause, play, rewind, forward, move between next and previous part.
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This set is enough to fully manage devices.
Automatic
For automatic debugging, point the remote control at the TV, press the main “Power” button and hold it for 4-5 seconds. Press “SET” and “Power” again, enter a unique authentication code, save it and use it.
Manual
Click “Power”, hold down “Return” and “Play/Stop”. Hold them for just 2-3 seconds and release. After this, a search for devices appears on the screen. If this does not happen, perform the action again. In some cases this will need to be done several times. When the search starts, do nothing and wait until it completes. Select the remote control from the found devices and enter the pairing code.
No code
To pass authorization and be able to pair without a code, either turn off the combination request in the TV settings, or use your phone to control it.
Modern Philips remote control and Smart TV lose connection
When using Bluetooth remote controls, if the connection with the TV is lost, you need to do the following:
- It is necessary to turn off devices whose operation may cause interference.
- After a reboot, the functionality of the remote control may in some cases be immediately restored.
- Sometimes the performance of the remote control may depend on its location in space. If a loss of contact with the television receiver is detected, then it makes sense to check the operation of the remote control in various positions.
- Sometimes problems are related to the outdated software currently used on the TV. If this is the case, you will need to update to the latest version.
- After updating the software, communication problems may occur. In this case, the old connection must be deleted, and after that a new one must be established.
After restoration of functionality, it is not recommended to immediately turn on all previously turned off devices. This must be done one by one. If the connection stops again, the user will then know which electrical device caused this.
Philips programmed remote control
In the event that the remote control is faulty, you can purchase a universal one. However, to use it you need to be connected to a TV. How to do this is described in the instructions for the remote control. Using a universal model can be a convenient solution to the problem of a non-working remote control.
The universal remote control needs to be configured correctly
What if the TV does not respond to the remote control and buttons on the Philips TV, how to troubleshoot
This can happen for various reasons. If the remote control does not respond to button presses after prolonged use, then do the following:
- It is necessary to check for interference sources in the immediate environment . These could, for example, be bright light sources or fluorescent lighting devices. It is recommended to disable them and try using the remote control. In some cases, this may be enough to restore functionality. Interference can also be caused by various electronic devices operating in close proximity.
- If this does not help, you need to perform the following steps. You need to try how individual buttons work. If none of them work, you need to change the batteries. Sometimes, when the batteries are very low, a notification appears on the TV screen. Charging usually requires changing the batteries. If the remote control is charged using solar panels, it must be placed in a well-lit place to restore functionality.
- You can use another verification method. If you look at the remote control through a smartphone camera , you may see a flickering red light when you press the button. If so, then the device is working properly. Otherwise it needs repairing.
- Modern TV models may have a service mode . If it is installed, it may prevent you from switching channels. In this case, you need to check what mode the remote control is set to and, if necessary, turn it off.
Sometimes it may happen that the remote control is working properly, but the TV does not respond to it correctly. For example, if the technician has a similar working remote control at his disposal, you can check whether it works with the user’s TV. If everything is in order, the most likely reason is that the operating frequency in the remote control is off.
In such a situation, it is necessary to set it correctly again. This can be done using the settings of your television receiver. To do this, you must enter the desired value when setting the corresponding parameter. It should be taken into account that the operating frequency may differ in different TV models. Data for a specific brand or modification can be found on the TV manufacturer's website.
If you call a technician to solve the problem, he will be able to see the real frequency of the signal using an oscilloscope. If necessary, he will perform all the necessary actions to restore the functionality of the device.
When you turn on the TV, it may not turn on, but the indicator starts blinking. This may indicate a breakdown of the photodetector. In such a situation, you need to replace it yourself, or call a specialist to repair it.
Another cause of this problem may be a malfunction of the control board. It is not possible to diagnose it yourself. In this case, the only way to solve this problem is to contact a service center.
Smartphones with universal remote control function
Modern smartphones are very multifunctional. In 2021, they are able to replace some of the usual equipment, without which we could not imagine our lives 10 years ago. For those who are tired of constantly buying batteries for the remote control, there is a “Virtual Remote Control”. It is compatible with all smartphones that have an infrared port. This is either custom software or installation software. Check your settings and find such an item there. If you haven’t found it, then go to the application store and download any one with a good rating. The principle of operation is approximately the same everywhere - select a category, trading model, and establish a connection.
Some tips
When working with the remote control, sometimes non-standard situations may arise that the user should be aware of. Here are some of the most common cases:
- Philips TVs may offer automatic signal recovery . To do this, just press two buttons simultaneously: “program” and “volume”.
- There are models of remote controls that can be used to control various devices . To implement this feature, they have corresponding switches. If the TV does not turn on, you need to check what mode it is in. If necessary, you just need to switch it as needed.
- Some remote control models provide the ability to configure using a mobile application . In this case, if the device is not working, it is enough to check the settings and restore them.
Sometimes it happens that some buttons work, but others don’t. Often the cause of this situation is careless handling of the device. For example, it could be tea spilled on the remote control. In such a situation, the following steps must be taken:
- You need to unscrew the screws holding the remote control together and disassemble it.
- Clean the board, rubber pad and covers. The use of toothbrushes or similar instruments is not permitted. This is due to the fact that the conductive layer can be erased in this way.
Cleaning the board is not difficult, but tedious - After this, you need to completely dry the parts. This usually takes no more than an hour.
Sometimes the cause of problems with the key is the remote control being blocked. It can be disabled by typing a key combination. It is usually indicated in the instruction manual. If it is not possible to read it, the necessary information can be obtained on the manufacturer’s website.
How to find out the TV code
The Philips TV code for the universal remote is a complex combination that you will need to enter to verify your identity. At home, this is not always a necessary and important operation. But if Smart TV is hanging in some establishment, then there will probably be jokers who want to change the channel or even turn off the equipment. So this is a simple precaution. A list of unique combinations can be found in the manual for the remote control tool, in the instructions for the TV itself, or on the manufacturer’s website.
To find the code via TV:
- turn it on;
- press the TV and OK keys simultaneously and hold for 2-4 seconds;
- press CH+ or CH– until the TV turns off;
- After each click, pause for 3-4 seconds;
- After reboot, click on TV and save the programming combination.
To enter, point the remote control at TV, press and hold TV and OK at the same time. Then enter the combination and save.
